Just went back for my annual exam. Everyone was so nice and super professional. It's a younger crew…read moreand honestly it's so refreshing. I don't see the unprofessionalism that others are talking about. I have always had a great experience! The Dr was friendly as well! I can't wait to get my glasses!

I will agree 100% "Their staff is loud, immature and…read moreunprofessional while they have clients in the building." TERRIBLE SERVICE at route 22 NJ

Love the customer service here!! The staff it's very friendly and they are so happy to help you!…read more Both Rachel and Mya are great at providing services!!! I would definitely recommend to friends and family. I almost went somewhere else, but because of how they treated me, I decided to stay!

My wife and I recently purchased new glasses at the Easton store. We had exceptional service from…read morebeginning to end. The entire staff is top notch, and I would highly recommend this store for all your eye wear needs. There is a lot that goes into buying glasses. They helped us in picking out frames( amazing selection), listening and identifying our needs. They are always fully staffed, and everyone is very knowledgeable. Delivery was very fast too. You don't have to shop around for eye wear anymore. Go here..You'll be very very happy. Ken from Easton 8/19/24

My husband and I bought eyeglasses at Boscov's Optical, and we were pleasantly surprised by the…read morepositive experience we had. The selection was great, as was the quality. Alyssa took care of us, and she was knowledgeable, friendly, and cheerful. Highly recommended!

Great place to purchase prescription eyewear. Sorry I don't recall her name but the woman who…read moreworked there was very professional, knowledgeable, and a pleasure to work with. Good quality eyeglasses and affordable prices. Second time I purchased glasses from Boscovs and completely happy both times.

Palmer Family Eye Care in Easton was great. Dr. Larson's care was thorough, friendly, and explained…read moreeverything clearly. I drive from Nazareth to see this optometrist, my in laws come from Bethlehem and my parents come from Phillipsburg, New Jersey to see this eye doctor. I highly recommend Palmer Family Eye Care.

I am extremely disappointed and frustrated with the service at Palmer Family EyeCare. I recently…read moremoved from PA to NJ, and despite paying a high price of $126 for a simple, routine eye exam (even with my health insurance), the office is refusing to provide me with my Pupillary Distance (PD). This refusal effectively blocks me from ordering glasses online, forcing me to pay their high in-office prices ($475 for s simple pair) or take on a 5-hour round trip drive. When I called to request the PD, which is a standard measurement required for all online orders, I was told I must come in-person. This is unacceptable customer service, especially for a former patient who has moved. The office is deliberately withholding a critical piece of my health information to force me back into their physical location, which is 2.5 hours away. Prospective patients should be aware: This office practices poor transparency and will make it unnecessarily difficult and expensive for you to obtain affordable eyewear elsewhere. I do not recommend this practice." On top if it, I must also mention the lack of hygience, and care in this office. I had the worst experience during the texam, and the office is so outdated, and dirty. Please do not go to this office.

I have been coming to this practice for over 10 years. I think I see a different doctor and nurse…read moreeach time, but the service is always good and everyone is friendly. Nothing exception to note, but since they deal with my eyes I take it very seriously, which is why I still come to Finegan even though I haven't lived in the area for over 7 years. I always manage to squeeze a visit into a trip home. Make sure to check and see whether or not they will be dilating your eyes (which they do almost every time for me) because you'll need to arrange someone else to drive you.

With a change in insurance coverage, I was on the search for a new ophthalmologist. Dr. Finegan was…read morein network, geographically convenient and had one positive Yelp review. Wow, was I impressed -- first with the thoroughness of the eye exam, and second, with Ann, who helped fit me for new contact lenses, which correct for both distance and for reading. Sometimes change is a good thing!

I wasn't very impressed with the service at this location. I took my foster son and we had a 4:30…read moreappointment. We weren't brought back until 5:30 and no one stepped out to update us on a delay so we spent most of that hour anticipating being next only to have many people called in ahead of us. Once called in the doctor skeptically said he didn't need glasses and there was no reason for him to have trouble seeing the board or getting headaches. I could see my foster son was embarrassed by that type of reaction. I asked if it was related to color vision possibly and the doctor said no yet no one checked his color vision. We were self pay so I asked for that to be done since it's part of the exam. He hesitantly did it and said "See? I knew it would be normal" when it was not abnormal at all. He had already made the statement his vision is fine before actually doing the eye examination basing it solely off the initial eye focus machine the tech runs. It was just an overall apathetic eye examination lacking compassion and sincerity. I get that he has many patients in a row, but it's unfortunate he didn't take a minute to just hide his dislike for his repetitive job.

Most Horrible & Horrendous... but I had hope since my family/friends/colleagues know the area is…read moreevolving. I guess it's as you'd expect from a "super?"-store in Phillipsburg. Optometrists come & go AND Staffers are rude, cut you off without finishing your explanations/questions. This is under same District Manager so reflects management for Easton PA, Ledgewood & Princeton NJ. One day I returned and even with no lines and empty, staffers decided to dust/clean without caring/paying attention/listening and offering a sit-down for my glassware and contacts needs. I even had my glasses & contacts Info in front of me. Also they do not honor price matches from reputable websites/popular brands & companies except for 1-800-contacts even if many other Walmarts do. AND the glassware brands & selection here is very limited. I was extremely disappointed since I shop here regularly when traveling in/around town and the staff/customer service (even Walmart register staff here) and other places is exact opposite! Go figure!

Big thanks to Diane at Dr. Cooley's office and Mike in the optical lab for helping me in an…read moreemergency. It is gratifying, in these tragic times, that superior customer service exists.

First I couldn't see with new glasses, they had to be sent back. Second they never sent them back…read moreuntil I called weeks later. It's been over 2 weeks and I still haven't heard anything. I tried calling and you can't get through to them. This is the worst place to get glasses.

My overall goal experience is positive. I have an issue with the phone etiquette of the gentleman…read morewho answered the phone when I called to check on the status of my order. He is rude and condescending. The only reason he has the job is to service customers. I noticed this in person when in the store. He belittled a caller by asking if they even check their voice messages. My experience wasn't much different.