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National Vision Center

5.0 (1 review)

Services - National Vision Center

Eyewear fitting

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9 years ago

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People searched for Eyewear & Opticians 713 times last month within 15 miles of this business.

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America's Best Contacts & Eyeglasses

America's Best Contacts & Eyeglasses

2.5(13 reviews)
0.1 mi

It was time for my wife's annual eye exam. They always get you in here with their "specials", but…read moreI always see the trap three steps ahead and then hit you with the final bill 4-5x the amount. The store was clean and the customer service was always friendly and prompt as they're selling their product, but when you are waiting on them...they are the worst! Got the eye exam and ordered glasses with contacts...waited several weeks before they called to say the glasses were ready for pickup. So, I went there and told them I was picking up my wife's order. The representative gave me the pair of glasses but didn't mention the contacts were in as well. After waiting a couple more weeks without any notification, I decided to call them to get an update on the estimated arrival of the contacts. It was at this time they informed me the contacts arrived prior to my first visit to pick up the glasses. Hence, I was not pleased to make a second trip to their store due to their negligence of not giving me the contacts with the glasses all at the same time. Also, having to initiate the call on the status of the contacts. It was just sitting within their contacts drawer with a note on it that they left a message. I spoke to the manager and informed him of the situation; he was helpless as he kept making excuses for his staff and did not take responsibility for the broken processes his staff had failed to connect the contacts and glasses to the same order! Overall, very disappointing experience with this ABC&E. I need to call corporate to highlight this location's shortcomings and hopefully fix their customer order notification process.

Bummer there was no doctor available that day. BUT! The receptionist saved that day. Jaylene was so…read morehelpful and informative. I've been at the Ledgewood location before. They're a great team. Luckily I could be seen at the Hackettstown location with Jaylene's help.

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America's Best Contacts & Eyeglasses
America's Best Contacts & Eyeglasses
America's Best Contacts & Eyeglasses

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National Vision Center - opticians - Updated May 2026

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