I have had several instances where i have been assaulted by a homeless man named Dave. He has been in this area for quite a while; ladies, please stay safe here. I had a severe, costly surgery after he hit me onto the street and broke both of my legs. I am currently in the hospital right now and the doctors are unsure if I will ever walk again. I have seen Dave with multiple shopping carts, I believe he has a stash. Walmart please get a better security system! read more

Walmart Supercenter - this is him - Department Stores Near Me - Windsor Heights, Iowa

This place is absolute chaos and their parking lot is a disaster. I think this is by far my least favorite Walmart in the area due to how overall chaotic and hectic it feels. It was decently clean but felt picked over. Prices are average for the area. read more

As far as walmart goods go, they have them lol....have store memorized so theres that; however, this location is sketchy...you get the feeling a crime is about to go dwn anytime ! read more

I can't buy a can of shaving cream without going through 2 check out process. I had 3 other small items that the gentleman refused to accept at his register. Needless to say I put it all back and went to Target where they seemed to be happy to take my money. Is it Walmart? Is it just this store? I don't know and no longer care. read more

If I could give 0 stars I would. My order was placed for 7 pm, at 7:45 it was still not ready so I called and they said it would be 10 minutes. At 8:30 I called when it wasn't done yet either, and they said it would be an hour before it was ready. Canceled my order and went in and got my stuff in 30 minutes. Pretty sad when they can't get orders out on time, or even within a timely manner after I called about my order. read more

The West Des Mopines or Grimes stores are becoming my go to locations more and more. I live closer to the Windsor Heights store, but it's been going downhill quickly. After the revamp of the floor and shelving I was hoping the Windsor Heights location was going to be better. Nope. The West Des Moines location is consistently clean, well organized, and well stocked. It definitely makes the few more mile drive worth it. The stocking at the Windsor Heights store just pisses me off. The online inventory system is frequently not accurate and often the stop carrying products that I purchase. i.e. 32oz Original Johnsonville Summer Sausage. My daughter has type 1 diabetes and it makes a great snack along with cheese for her. I buy a TON of it. The space is the cooler for it is gone. Distribution chain issues? Not when I can still get it in West Des Moines and Grimes. Kind of sad that I'd rather drive to West Des Moines or Grimes than to do business with the one closest to my home... I'm not even sure why I even try at this location anymore... read more

This review is for the auto service department only, as I did not shop in main store. I was in town for my mom's funeral with my wife and kid. We traveled from Ohio. The night before we were going to depart Urbandale I noticed a screw lodged in the front tire. Obviously I needed to get this fixed before driving 600 miles. After many failed attempts to get a tire place to help me out (nobody answers their phone, no open appointments, etc) I was starting to panic. But I saw Walmart opens at 7AM, so I called in and Todd was very helpful. He said come right in and we'll fix you up. So 30 minutes and $17 later I was in business and on time. My special thanks to Todd and Joe! Excellent service! read more

Miss my hometown Walmart. Poor experience every time I go here to DSM Walmart in Windsor Heights. Truly show the bottom of the barrel (and rude) people that go here and the nasty people they employ. Selfish/entitled customers everywhere and rude asshole employees. A disgrace to even go here. Going to Target now as I would rather pay higher prices to be serviced with more polite people. Boo Walmart read more

Open 24 hours and is close to the highway. This Walmart is clean and organized. There were a few cars parked overnight in the parking lot without issues. It was quiet throughout the night. ....| \ _ , , , - - , , _ , .../ , ` . - ' ` ' . _ \ - ; ; ; , _ ..| , a - ) ) _ . ; . ( ` - ` - ' - ' ' - - - ' ' ( _ / . _ ) - ' ( _ \ _ ) 2018 read more

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27 minutes so far at the store pick up lanes. I have not seen anyone. Terrible service ! read more

The employees were friendly, helpful, and polite. Also, prices here are great, especially fruits and vegetables- like all Walmarts. However, some items were in the incorrect place, including a cellphone we were purchasing, which was listed for around $45, and was actually about $60. The staff member handling our purchase was apologetic and kind, but it was still quite a letdown to spend the extra unexpected money... All in all, a good Walmart- despite the phone inconvenience. read more

Walmart Supercenter - Picked up some delicious grapes- a new kind! Tastes similar to cotton candy grapes! - Department Stores Near Me - Windsor Heights, Iowa

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Great place to shop & low prices on food and other things at good prices & right next door is where Sams Club you have to check both out. read more

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I ordered 2 orders for pickup. The email said both were ready but when I got there they were only able to find one order. They said it was being made but when I tried to check in and say I was here it would not let me. Even after waiting for 20 minutes there was still no word of them being done or even making my order. Get it together Walmart. Gas it too expensive for me to sit here waiting for you to make my order. read more

Complete lack of respect for product. Found multiple holes in my merchandise and called to get it resolved and management felt the need to say it's not their problem. read more

The only time we ever come to this Wal-Mart location is if we need to get something we could not get at Sam's Club next door. We dropped off our car today here for an oil change while we shopped at Sams. The line was super long for the auto service, not sure if it is always like that there. Walking through this store it looks a bit subpar in terms of cleanliness and staff professionalism. Some items were also a bit unorganized on the shelves. It felt crowded even though there was not a ton of people, could be a layout issue. read more

This Walmart is HUGE. But what Walmart isnt right? The store was extremely busy on a Saturday afternoon. They sell groceries here as well as baked goods. We were looking for pet supplies and they have a relatively large area dedicated to pets. They also sell plants here too and have a big outdoor/indoor area for them. Customer service was great because the cashier working the liquor area called for us to come to her when she saw us waiting in line to check out. read more

I only come to this location cuz it is close to work. This might be the dirtiest Walmart ever. However you get Walmart prices and that's why I keep coming back. read more

Walmart Supercenter - Department Stores Near Me - Windsor Heights, Iowa

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Not a bad Super Walmart but probably a bit too busy and parking is a bit odd. I guess the plus for this is that SAM'S CLUB is next door. Otherwise, it's probably only serves those who are in the Windsor Heights and Valley West folks. Grocery selection is about the same as others. However, it's a bit of a hike and you got to drive a bit away around to get to it off I-235. Weird layout in the plaza area near 3E which makes it not ideal. I would rather just get off interstate and pull into a parking lot. read more

I'm a fan cause I spent the night in the parking lot sleeping. I was not alone there seemed to be other cars and trucks doing the same so I was glad I wasn't bothered by any security tell me that I had to go. I don't know if it legal or ilegal but I've heard people that drive around do it often, do it at your own risk. It is your regular Walmart and they were open when I decided to walk in in the middle of the night and in the morning to use the restroom and freshen up. It is Walmart you have everything you need there. Picked up breakfast and few snacks for the road. The employees I ran into were nice. read more

It's a Walmart. You've got your normal people that come here and your really gross weird people. Just like any other Walmart. Prices are Walmart prices. The place is clean for the most part. Most of the staff seem competent but every now and then there's one that is a complete jerk face. I'm sure it's like any other Walmart you've ever been to. read more

Walmart Supercenter - Department Stores Near Me - Windsor Heights, Iowa

I drove 10 miles for 1 bottle of salad dressing. Arrived at 8:20pm; turned away! Asked for a manager who finally relented, but told me to RUN!! That sounds safe! I did and got lots of dirty looks from other workers and customers! The hours posted on door & online said open til 8:30. Fix your posted hours! Why not close at 5pm?! Why even open on Sunday?! Why not just close the store completely until there's not 1 case of Coronavirus in the world?! What's the deal with having every single person out of the store by 8:30 that's so important that you offend & turn away faithful, good-paying customers?!! You used to be open 24/7. What's the big deal? Never going back to the 73rd St WalMart in Windsor Heights!!!! Manager should be fired! read more

it is har to give walmart any more stars. I love it though when they have baby clothes clearances for 1 dollar. and walmart made me a little angry at amazon when i saw the same wipers there for less money. oh well i guess amazon is entitled to a profit. onece in walmart this guy named Ben helped us tremendously finding us the 10 dollar sleeping bag for my son to take to the Y camp. place is always clean.... just watch out for the walmartians read more

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I had a grocery pick up for door dash and was waiting didn't get and any help, called the lady was rude and gave me an attitude and said she got out order waited an hour and didn't get my order till later. Do not go here terrible customer service. read more

Rude costumer service Can't even return a product that had a tiny missing piece for the paper

I had bought for plastic storage containers and picked up the wrong lids at the South Ridge Walmart. I went back to exchange and get the right lids but could not find my receipt. The Southridge Walmart was fine with me exchanging the lids and had me go to get the ones I needed. The Southridge Walmart did not have the right lids so I went back to customer service and shared that. They told me to go to a different Walmart and I could do the exchange there. So, I went to the Walmart on 73rd St. and immediately customer service told me they couldn't make the exchange because I didn't purchase the lids at their Walmart , but suggested that if I wanted to get the containers I could exchange both the containers and the lids. So, I went back to my car and brought in the containers and when I walked in, the customer service person was shaking her head no. She told me I couldn't make the exchange there cause I didn't purchase them there. I asked to talk to a manager. They brought over the front end supervisor who told me that they couldn't do it, however one of those front end supervisor said they would get the store manager. The store manager told me specifically they couldn't do it because I hadn't bought the containers there. In addition, the manager wanted to know who I talked to at the other Walmart. I told Him it was someone in customer service with green hair. He was pretty rude and told me that that meant nothing to him. I told him I didn't know the person's name, but all I wanted was to exchange the lids. He told me they couldn't help me there because I didn't purchase them there. I told him if I had lied and said that I did would that make a difference and he said that they would first before they would let me exchange them they would check their video footage to make sure that I was actually in their store buying their containers. In the end, I left the containers that I was asked to go out to the car and get it we're definitely Walmart brand and left the lids. I've done a lot of business at Walmart and will never ever shop at the 73rd St., Walmart again. Sad sad customer service. read more

I have had very good experiences with the automotive department. Dawn has been real helpful on the spot with knowledge about specifics on the vehicle, prices, and over the phone as well. Got me good deals on tires, oil changes, etc. Nice waiting room as well. read more

Well, what do you know....I am back here again writing another review of the Windsor Heights Wal-Mart. Quite frankly, they just sent me down the street to become a permanent customer at the nearby Hy-Vee. How did Wal-Mart do that? Well, let me count the ways:1) Too many egg containers with broken eggs, including the one I selected for purchase. It has eggs cracked at the bottom which I didn't see until I was doing my self-check out and discovered leaks onto the black surface where we pack our own groceries. 2 ) THEN, there was only one person helping people in the self-check out area, so she couldn't do anything! 3) So, I had to go to customer service to get my money back. 4)At no time did ANYONE offer to go to the egg department to get a good package! Also, 5) When I was getting my money back, that cashier never apologized for the broken eggs, for my having to come over there, or for having so little help available. Wal-Mart has made a giant mistake installing those self-check outs, having so few people available at night, etc. Making that decision has to be one of the most stupid business decisions ever made, given the fact there is a 24 hr. Hy-Vee 2 minutes away! Wal-Mart, in my book, should just close up shop and put signs on their doors directing people to the nearby Hy-Vee. Make it official, hey, why not?...That's what their lousy service, sloppy stocking, and non-caring employees are doing, anyway. This time, I mean it. Convenient location or not, I will not be giving another penny of my business to this store. Save for a Wally World gift card I have to spend at some other location, Hy-Vee and Target will be getting my money from now on. read more

This Walmart had everything. This "everything" I refer to includes trashy people, a horrible parking lot, and cheap beer. Because of the last component of my checklist, my whore wife might finally move out of my trailer. Instead of getting the usual 30 rack of Busch light, she decided we were going to get nicer beer, which to translate means Bud Light. For those keeping track at home, Busch light is an American beer while Budweiser is owned by a dumb foreigner. Hell read more

I will never ever ever come to this location ever again. They are rude, have no idea what their talking about, and are so unhelpful. One of your making all this money you can afford to print off decent signs especially if your gonna be changing policies. Idgaf how well the manager trained the employees to know. I could care less. That's something a customer should know with signs that aren't paper taped anywhere. I went to return a product because I go the wrong flavor. I went to customer service where the lady had no idea what she was talking about and was constantly running from me to the back. Then told me she couldn't help me. I called the store and talked to the manager and he was he help me and then invited 8 people over into my business to tell me they changed the policy and pointed at a paper I probably wouldn't have noticed until he pointed it out. They then acted like they were doing me a favor and letting me exchange them. Which they didn't even have the right ones to begin with. So I have 10$ worth of stuff I don't need. Because it's unorganized, not very clean, never stocked. I have a problem every time I come here. I'd rather grow my own food then come back here. I am yet again so very disappointed. I will make sure no one I care about comes here any longer. read more

We get there 1am on our way to the airport knowing this place is 24hour. We get up to the doors and find out from customers that they are closing with no signs posted or anything. I mean common it says 24hour. read more

I guess they do have everything you could possibly be looking for here, including some groceries, but I will only go during the day. I came in at night and there was quite a bit of activity going on in the parking lot, in fact a strange looking guy was walking around my car with no apparent place to go. As I was checking out I happened to notice several people watching me and checking out everything I was buying. I was too nervous to walk to my car and actually requested someone walk out with me. btw I had to ask three different employees before someone finally volunteered to walk out with me. I'm a small woman and I was carrying my purse, an i-pad, and about $200 in merchandise. I was not walking to my car alone. Yeah, there was a police car with his lights on in the parking lot but he looked like he had stuff going on. Just go during the day. read more

Like going here great place to shop& get groceries. Convenient right next door to SAMS CLUB. I like coming here to shop like for an example I got a laptop if anything goes wrong with it like spill something on the keyboard you can sent it back to the place where it's under warranty fix it for free. You can add it at the checkout I added mine for two years then before the two years are up. You can renew it . Now you don't want to add a warranty on cheap stuff. Not to many places offer that. I had to have a hard drive fixed they send you a pre-payed box sent it in to UPS that's it it really doesn't take that long to get it back. read more

Really good experience here today! I had to pick up an online order and the woman working was very friendly. No hassles at all. Then at the main front registers, there were quite a few longer lines but a manager opened up two lanes and nicely directed me to one so I didn't have to wait very long. All the other employees I spoke with were nice as well. read more

If you're in the need of something late at night, you can count on your local Walmart to be open and waiting for you. Even if you need some very random items including a shallot and several bandanas, this Walmart will not disappoint. The cleanliness of the store is subpar and the service late at night is almost non-existent. But again, if you're in a bind and need something random, this Walmart might just have it fo ryou. read more

This older black male is from Walmart on 73rd. My car battery was acting up and I drove to Walmart but they were closing, the woman made it very clear. He insisted I go to autozone but I didn't know where it was. Let me tell You! This man was off the clock but he told me to follow him. about twenty minutes of his time was used just getting there. We got there and he had tools and erthing, and this man took about 30 more minutes of his time and fixed my car! I'm so thankful for people like this! read more

Called their auto care for an oil change and they said they were free and open if I were to come. I drove there from the east side of Des Moines and upon arrival was told they couldn't get me in due to having too many cars and that they had determined they were done taking anymore for the day an hour before. read more

It's clean, the people are helpful and always seem to smile as customers walk by. Nice smiles, not fake ones. It's big, it's got everything, and it's decently priced for everything. I had help finding the pet food and pet care I went to find. I checked out and the cashier was VERY nice, she talked with me, smiled, but still managed to check me out very quickly. read more

This review mainly is directed toward the auto care department, although the store as a whole is deserving of a low-star rating. I came in seeking tire service for my car, with the potential of battery replacement, lube & oil, and several other services which could've yielded a fairly nice sum of money for their coffers. It's a big box auto center. I don't expect customer service to be top notch. It's Walmart after all. I do expect correct information and respect. I got neither of those. I came for a quote, was told to come back whenever to get the tires because they'd be in 3 days after the quote was issued. Came back and was told that they don't take walk-ins, and that they haven't been since Black Friday. I was given my quote after Black Friday. I left the store with hazardous tires still on my vehicle, which is my fault for not acting faster, I admit. What Walmart can be blamed for is not giving a crap about their customers. The poor treatment I got from their auto service manager after bringing the issue to his attention was disappointing. I still took another quote and made an appointment to get my tires done, because I desperately needed them. After all this, I ended up going to Big-O in Urbandale, spent $5 more than Walmart's quote, and got treated like a human being by honest folks, and got better quality tires too! Goodbye Walmart Auto. Your service sucks, your staff give inaccurate info, and you'll continue to lose customers, although you're probably too ignorant to realize it. read more

Terrible customer service. All the employees working there have a bad attitude, or simply not knowledged about the products or where things are. There only seems to be 3 or 4 cashiers working even on weekends making the lines very long. Even the management displays poor customer service. read more

I specifically downloaded Yelp just for this review. Took my car to get oil changed and it would be a two hours wait. I leave and come back to find out they didn't have my filter and did not call me. I wasted two hours of my time for these incompetent buffoons. All they could say was I'm sorry and things like this happen. Find somewhere else for your automotive needs. read more