I stopped at Walgreens on a Friday morning to pick up my prescription and they told me it would be…read moreready in 30 minutes. I hung around town all day, since I live 30 minutes out of town, as it wasn't ready. I came back several hours later after two messages telling me it was ready. There were 4 cars ahead of me. We waited 45 minutes in the drive-thru and then they told me my medicine would not be ready until Monday! I said, "I have two messages saying it's ready and I've been sitting here 45 minutes!" She checked again and I finally got it! Because of such a long wait, we were then late to a birthday party we were originally hoping to be early to! I will not be going back!

Huge shoutout to Duncan and Chris at the Walgreens in Clive, Iowa (University Ave)! After a…read moreshipping disaster left me without the documents I needed for a big workshop the next morning, I was in full panic mode. I stopped in here as a last-ditch effort an hour before close, and wow--these guys absolutely saved me. Duncan was kind, patient, and quick to help. I left with everything I needed, stress lifted and ready for my meeting. It's rare these days to find service that genuinely goes above and beyond, but that's exactly what I got here. Super grateful for this Walgreens team!

*Pharmacy specific* There are so many bad reviews...and I understand the frustration with Walgreens…read moreas an entire establishment to falsify prescription availabilities (especially in their app, it sucksssss to see something is ready when it's not, the COMPANY NEEDS to fix this). However, the pharmacists that work at this location are WONDERFUL. Considering most people who show up here are already disgruntled and agitated due to reasons beyond their control, the people who work at this location always listen to me, engage in problem-solving, and without any haste that we all feel from many pharmacies because of the reputation they face due to a larger company issue. Great people xoxo

Why? Why does it take 20-30 minutes in the drive thru, to pick up an order that is ready?? Why??…read moreAnd 20-30 minutes is if you are in the top 3 waiting?? I despise the days I have to come here.

I purchased an item from a Walgreens 2 days ago, it stopped working. I then stop at another…read moreWalgreens (the closest one to me at the time/this location) to exchange the item WITH my receipt. Only for them to tell me it is their "policy" that they do not accept items from another location when the back of the receipt says other wise. I then drive 4 minutes to the next closest Walgreens and was able to make my exchange with NO issues.

Walgreens, is kinda your one stop shop! This location is…read morevery clean and laid out well! It has a giant parking lot with entrances from 2 streets! They have a pick up window for the pharmacy so hey, you don't even need to leave your car on those cold winter days! The staff is super nice and I always forget that Walgreens has turned into not only a big pharmacy, but you can get food, beer, candy, toys, cleaning supplies, beauty supplies, photos developed and more! Yesterday I just stopped here for some brews and the selection was pretty darn good for a Walgreens... I thought. I also snagged a couple gourmet giant suckers.. (2 for a dollar!) They hit the spot! They do have a rewards program, that really keeps prices low on some items and it's free so not a bad idea if you are going to be a frequent shopper!

I love this walgreens. I love the staff, I love the pharmacy staff, I love the clearance items. The…read morebiggest issue I have, is that the upfront manager, and the cashiers, have to be body guards, cops, AND "parents", as well as the jobs that they were hired to do. It is INFURIATING to see the way they are treated, by the little snots that go to the school across the street. If you are a parent, and your kid goes to that school, for the ones that HAVE taught their kids etiquette, thank you. The staff around Park Fair Mall, and the other shoppers, we thank you. For the ones that haven't, shame on you. The higher ups in the Walgreens corporate ladder, REALLY need to think of the wages you are paying these employees, then tag on more. They are doing the jobs of 5 people. And they are doing an AWESOME job. There is a time gap, of when school lets out, that the store has a shift, but ANY time, outside of that half hour/hour, they are able to do what they are needing to do. They are ALWAYS professional, ALWAYS helpful, i have NEVER seen them anything but, even when a group of the kids come in, thinking THEY are running the place. Lol, which they aren't. They have a TOP NOTCH staff.

Horrible pharmacy!!! I ordered a prescription to be filled Friday 10/24. Got a text that my order…read morewas ready at 7:24 PM, drove right there. The pharmacy closed at 6PM and a sign on the door advised the pharmacy would be closed until 10AM Monday. Got text messages all weekend saying my prescription was ready (the pharmacy is closed until Monday) and then a got a text telling me the pharmacy was closed and they would advise when it reopened. Never received any text advising they were reopened but I went there straight from work today and they CLOSED AT 6PM! Tried calling another Walgreens to see if they could fill it and no luck there. I advised that I was leaving at 4:30 AM tomorrow on a trip and was told I could call my Dr's office and have them call the prescription into their location. It is 6:15 at night, the Dr's office closed at 4!!! Horrible customer service and I refuse to deal with this crap any longer. Been a loyal customer for 30+ years but no more. I am moving every single prescription I have out of their reach so hopefully I won't ever have to deal with them again!

I mean it's a Walgreens... Do they really vary that much besides whether one is a little older or…read morenewer? Or maybe if they have limited hours are are open 24/7? My brother and sister in law from Northern Iowa were flying out of Des Moines IA en route to help move my nephew and his wife back from El Paso TX as his enlistment in the Army was ending. Their daughter had driven them to Ankeny. I picked them up from there, drive them to their hotel on the South side, and we were hanging out a little the evening before their flight. Both use CPAPs and had forgotten to grab distilled water. I ran them for their hotel over to this Walgreens to get what they needed along with a few snacks and stuff. It's probably a little older location and could use some TLC in areas, but they have a great selection of items and service was fine.

This pharmacy is seriously understaffed and adversely affects those needing prescriptions. I saw my…read moreDr early in the AM, and he called a prescription for antibiotics to this pharmacy. By late afternoon, I had not received the expected text to pick up my prescription. I called and was told there was no prescription in the system. I called my Dr's office thinking it was a problem on their end, but it was the end of the work day and someone had to investigate it. I was contacted early the next morning by my Dr's office saying they had re-sent the script (and verified the pharmacy and location). This was around 7 AM. By nine, there was still no prescription for me in Walgreen's automated system. So I called and finally talked to a pharmacist. She was quite rude, informing me that there were 37 prescriptions in her in box and she would not look to see if mine was among them. An hour later, when Walgreen's still did not have my prescription in their automated system, I called the Dr's office and requested they send the script to a different pharmacy. I got my prescription with no issues from Medicap. I will not be using the Walgreens on Fleur for any prescriptions going forward.

Not a fan of this location in general. Seems to have higher prices than other Walmarts and less…read moreavailability. The only real positive is the extremely friendly extremely tall man that mainly works in the Garden Center. He's a joy. Other than that, I'd recommend a different Walmart.

I spent an hour picking out exactly what I wanted to make myself happy. get up to the check out for…read moremy card not to work at all when I know I have wayyyyy more then enoug. can we start making the store easier to use and buy from. feels like pulling teeth to get my card to fully go throug. literally never coming here unless I have cash or someone else to pay

Walgreen's is always a convenient place to stop! I have four stores I frequent. The one at 22nd…read moreand Westown in West Des Moines, 86th and Meredith in Urbandale, 70th and Douglas in Urbandale, and the 128th and University location in Clive... The hours vary so you have to check their hours online, but Walgreen's is my normal go-to for a quick stop for anything medical related... And was my pick for anything Rx related until my insurance pushed me to Hy-Vee or Walmart... Darn you Cigna! Ample parking. Great selection and friendly staff! I appreciate the Rewards savings and availability of over the counter generics. You can never go wrong picking any one of these four locations!

Very impressed with the customer service at the pharmacy. Exceptional friendliness, and very on top…read moreof everything they do.

The staff here Never watch the lines to call for assistance when the lines are long. Come on…read moreTarget, it's Friday night, you need more than one person on the line checking people out.

Target Merle Hay is a-ok. Smaller version of the "super"…read moreTarget that is only 5 min away. The layout of this location is different from the rest. It's also located and attached to the mall. Grocery can be found here. This location had some items in stock that others would be fully stocked. Nice collection of everything that a larger store would have: Opalhouse, Hearth and Hand, seasonal clothing brands, vegan items, electronics, bikes. I can tell they stock less of the items due to space. Service is ok. I tend to see same cashiers and customer service managers. I hardly come here but I have found that if other locations are out of something, I can find it here via Target app. Drive up pick up is offered here. Parking lot can be crazy. Layout is similar to others in DSM but just smaller.

On Saturday we had to loan my wife's car to my sister in law , she blew up hers with a blown head…read moregasket and a cracked block . Well wouldn't you know it my wife's car would not start . Her battery was 3 years old and needed a new one . That's where Sam's Club came to the rescue. I got it started and took a chance that Sam's automotive would help . Wow did they . The man at the counter said I think we can get you in . And he did the entire staff was great . Within a half hour we had a new battery and we're on our way . On a Saturday wow .

Great store ! Scan & go is where's it's at. We save alot here and love it. Great shopping…read moreexperience always. Well worth membership cost !

I went to pick up prescriptions and the woman that was working the drive-thru was incredibly rude…read more She was reluctant to give me the one prescription that was ready but after asking several times she did give it to me all she kept saying was it will be 30 minutes for your prescriptions and I would repeat why can't I have the one that is completed. Acceptable Service is really difficult to find at Walgreens these days... I had a 1.5 hour experience the other day at the Walgreens in Clive... Walgreens is working really hard to send business to its competitors. I think I will be switching to a pharmacy that actually wants my business.

I just found the drive through took forever. Definitely a busy place and not my normal pharmacy…read more There was also a line inside. My family said it's always mine it there. I gave 3 because the pharmacy tech that helped me was very pleasant.