*Pharmacy specific* There are so many bad reviews...and I understand the frustration with Walgreens…read moreas an entire establishment to falsify prescription availabilities (especially in their app, it sucksssss to see something is ready when it's not, the COMPANY NEEDS to fix this). However, the pharmacists that work at this location are WONDERFUL. Considering most people who show up here are already disgruntled and agitated due to reasons beyond their control, the people who work at this location always listen to me, engage in problem-solving, and without any haste that we all feel from many pharmacies because of the reputation they face due to a larger company issue. Great people xoxo

Why? Why does it take 20-30 minutes in the drive thru, to pick up an order that is ready?? Why??…read moreAnd 20-30 minutes is if you are in the top 3 waiting?? I despise the days I have to come here.

Walgreen's is always a convenient place to stop! I have four stores I frequent. The one at 22nd…read moreand Westown in West Des Moines, 86th and Meredith in Urbandale, 70th and Douglas in Urbandale, and the 128th and University location in Clive... The hours vary so you have to check their hours online, but Walgreen's is my normal go-to for a quick stop for anything medical related... And was my pick for anything Rx related until my insurance pushed me to Hy-Vee or Walmart... Darn you Cigna! Ample parking. Great selection and friendly staff! I appreciate the Rewards savings and availability of over the counter generics. You can never go wrong picking any one of these four locations!

Very impressed with the customer service at the pharmacy. Exceptional friendliness, and very on top…read moreof everything they do.

I am SOOOOOO impressed with this pharmacy. They are friendly, efficient, and very helpful…read more The entire staff is very professional and are dedicated to my health. Today was a perfect example. I stopped in to pick up a prescription and my portion was $100. The pharmacist on duty told me I could buy the very same medicine over the counter for $13.00. I was so grateful!!!

Get the app and sign up for their rewards program. You will get coupons which can be stacked…read more Nice and friendly staff. Clean and stuff is always stocked. Downside you have to tell them what coupons you want to apply on your transactions.

I stopped at Walgreens on a Friday morning to pick up my prescription and they told me it would be…read moreready in 30 minutes. I hung around town all day, since I live 30 minutes out of town, as it wasn't ready. I came back several hours later after two messages telling me it was ready. There were 4 cars ahead of me. We waited 45 minutes in the drive-thru and then they told me my medicine would not be ready until Monday! I said, "I have two messages saying it's ready and I've been sitting here 45 minutes!" She checked again and I finally got it! Because of such a long wait, we were then late to a birthday party we were originally hoping to be early to! I will not be going back!

Huge shoutout to Duncan and Chris at the Walgreens in Clive, Iowa (University Ave)! After a…read moreshipping disaster left me without the documents I needed for a big workshop the next morning, I was in full panic mode. I stopped in here as a last-ditch effort an hour before close, and wow--these guys absolutely saved me. Duncan was kind, patient, and quick to help. I left with everything I needed, stress lifted and ready for my meeting. It's rare these days to find service that genuinely goes above and beyond, but that's exactly what I got here. Super grateful for this Walgreens team!

My wife and I used to go to the big chain pharmacies that populated the corners of the Des Moines…read moremetro area. What made us seek another pharmacy for our needs was the very impersonal service and sometimes unprofessional interactions with the Pharmacist. Always issues with insurance company policies. When we started using the Urbandale MediCap Pharmacy. Immediately we noticed a huge difference in the more personalized service from the staff at MediCap. They have all of the same medications, personal healthcare items, and immunizations that one would find elsewhere. Pricing is similar too and they accept all the same insurance payments. But what they have that others places don't have is great, friendly, and personal experience/service. That's why we will continue to be loyal MediCap customers. John Forbes and his staff are the greatest!

From the owner: Products: Medications…read moreCanes Walkers Durable Medical Equipment Services: Dispill® Multi-Dose Packaging Immunizations Medication Therapy Management and Synchronization Flu Shots Location Facts: By Pizza Hut Near the Corner of 86th and Douglas

As per my previous review back in March, I immediately wrote a snail mail to the Pharmacist,…read moresending all my info... Crickets ... Customer service is the poorest in this store than any other I've visited in a long time, based on 3 visits. I haven't returned & won't. 0* out of 0.

This is the worst pharmacy I have ever been to. The people behind the counter are rude, my father…read morewas once given the wrong heart medication (he caught it before driving off), and my husband's medication is never ready when they say it is and they keep asking him to come back. Current situation as I'm typing this: he was told his medication would be ready yesterday at 2pm...he went at 2:30 and they told him it wasn't ready and to come back in an hour & 1/2 - 2 hours...we had plans, so he went when they opened this morning and they told him it wasn't ready and to come back this afternoon...I don't understand how this pharmacy is still open. I would NEVER recommend someone go here unless they have literally no other option within a 2-hour radius; you will get your medication quicker driving to Nebraska than you will driving 2 miles to this location. Whoever the manager of this Walgreens is, PLEASE FIX YOUR PHARMACY STAFF! If this was a onetime thing it wouldn't be a big deal, but this is every single time, for years! My mother & I ended up switching pharmacies due to the number of issues we've had here, and my husband is planning on it now as well. It's unfortunate. I hope this pharmacy does a major revamp for the sake of people's health; medication should not be viewed so carelessly.

I purchased an item from a Walgreens 2 days ago, it stopped working. I then stop at another…read moreWalgreens (the closest one to me at the time/this location) to exchange the item WITH my receipt. Only for them to tell me it is their "policy" that they do not accept items from another location when the back of the receipt says other wise. I then drive 4 minutes to the next closest Walgreens and was able to make my exchange with NO issues.

Walgreens, is kinda your one stop shop! This location is…read morevery clean and laid out well! It has a giant parking lot with entrances from 2 streets! They have a pick up window for the pharmacy so hey, you don't even need to leave your car on those cold winter days! The staff is super nice and I always forget that Walgreens has turned into not only a big pharmacy, but you can get food, beer, candy, toys, cleaning supplies, beauty supplies, photos developed and more! Yesterday I just stopped here for some brews and the selection was pretty darn good for a Walgreens... I thought. I also snagged a couple gourmet giant suckers.. (2 for a dollar!) They hit the spot! They do have a rewards program, that really keeps prices low on some items and it's free so not a bad idea if you are going to be a frequent shopper!

Great new location here in the Grimes community. It is very large compared to others in the area…read moreand has all sorts of specialties added on. I especially enjoy the food court area and being able to let everyone in my family pick what food they enjoy most. The customer service is excellent and there are always employees around to help you out if you need anything!

Expert pharmacists and friendly pharmacy technicians. Also on staff are several Drake University…read moreCollege of Pharmacy students.

I came here around 3 pm Wednesday because I didn't pack enough Claritin for my trip and ran out…read moreWednesday morning. It was nice that the Claritin wasn't locked up. I found a bottle with 40 pills at a decent price. It was actually on sale. Since I was here I also picked up sunscreen while I was here because I forgot to pack some. I went to pay. There was only one cashier but only one customer in front of me. When it was my turn, I was asked if I had a Walgreens card. I entered my phone number. Appropriate discounts were applied and I paid wifh a credit card.

Went in here looking for a specific ointment.And I couldn't find it so check with the pharmacist…read more Mariana (spl) she helped me look, then asked Cari to look. we determined that they don't carry it any more, i really appreciate the time they took to help me out. thank you.