Jodie and Josh deliver excellent styling consistently. It appears the other stylists are equally…read moretalented!

I recently visited this hair salon and unfortunately had a terrible experience with the stylist…read moreJeff. I requested a simple balayage and sent Jeff pictures for reference, including photos of my natural hair. He said "no problem" and scheduled me to see him the following week. When I sat down in the chair, he said "okay, so highlights?". At this point, I had to remind him of what I wanted (balayage). He had me hold the foil sheets and hand them to him as he placed them in my hair... It was not until AFTER I helped him place the foils in my hair he admitted to not "knowing how to do that fancy stuff" (referring to balayage). I started to panic but continued to give him the benefit of the doubt. I then reminded him of the shade of blonde I wanted for the balayage (we had texted ALL of this beforehand). He then tells me that there really is no such thing as different blondes. "One salon's pearl blonde is another salon's champagne blonde" - he said something like that. Then when I showed him pictures of the layered haircut I wanted, he completely butchered my hair with his scissors... He also left me unattended THREE times to cut other people's hair. He openly admitted to not cutting/coloring female hair often... To finish off this horrible experience, he doesn't even dry my hair; sends me home with wet hair. What I see after drying my own hair is just terrifying - I am in tears. I immediately drive to Kansas City and spend $400 to get it fixed. The professional stylist in KC was embarrassed for me! See the picture below from the girl who fixed my hair... This was just one angle, but the back was worse. Clearly, he didn't have the skills or expertise to do what I had asked for. To make matters worse, Jeff was not honest about his abilities and ended up doing a horrible job on my hair. All of this could have been avoided over text messages if he was honest. It's incredibly disappointing when hair stylists aren't upfront with their clients about their limitations and then proceed to do a horrible job. When we visit a salon, we trust that our stylist has the skills and expertise to give us the look we want. But instead, I am out $500 and left with this embarrassment. Overall, I was extremely disappointed with my experience at this salon and would not recommend it to anyone looking for quality service and honesty from their stylist.

I love Serendipity Spa. I've been a customer since it opened. Melissa, the owner, is so talented…read moreand provides the best skin care treatments. She stays up to date on the latest technology and treatments. I've had melanoma and as a result my dermatologist told me that I should do preventative treatments to my face to help remove early pigmentation which could become problematic and require more aggressive intervention. Melissa meets with me every time to help asses my skincare needs and work within my budget. The most unique aspect is that Serendipity treats the body, mind and spirit. Each time I visit this beautiful space, I feel relaxed and supported. They offer hrerbal infused water, a red light station, and products made by local artisans. I'm so grateful to have this resource in my community.

Highly recommended Serendipity Spa for your facial needs. Mel and Julie have been amazing to work…read morewith. Received the DMK enzyme treatment by Julie. I had additional follow up questions and she was quick to respond and answer my questions. I can't wait for my next spa treatment at Serendipity Spa!!

Great results!! I went in to have my implants removed after breast reconstruction. The implants…read morewere painful and looked bad. Dr C and his staff are amazing, He carefully explained my options and then did a beautiful job. The scars are minimal and no nerve pain at all. They took my concerns seriously and couldn't have been better before, during and after surgery!! I highly recommend Dr C for Reconstruction after Mastectomy. At least go for a consultation regardless who does your mastectomy, it makes a difference when it comes to your reconstruction!

Two stars because the service itself was fine but I will not be returning. Horrible communication &…read moretreated like just another customer. A mixup on their end wasted a large chunk of money and they couldn't be bothered to correct it. The esthetician told me to wait "at least a month" to come back in and use the rest of my filler (even though I stated multiple times that I was fine doing it all in that appointment) & insisted she would have it waiting for me. I waited and made an appointment a little over a month later. She let me make the appointment, came to the waiting room that afternoon and told me that whoops, she had thrown it out. They offered nothing in return. Wasted my time and money and then had the nerve to tell me to just "watch for another special". I don't need a special- I need you to honor what I paid for originally or CALL me to ask me to come in before throwing out what I paid for. At the very least, call me and tell me not to come in! Very unimpressed with the lack of communication and professionalism.

Hands down the best dermatologists around. Always knowledgeable and proffessional. Short wait time…read moreto be seen.

Great people and wonderful customer service. My family has been patients for years. Wouldn't go…read moreanywhere else!

Randi did a fantastic job on my brows!( was a customer at the threading place but this is much more…read moreprecise and less painful)

From the owner: Feeling good is always a good look. At Benefit at Ulta Des Moines, we've got all the goods for…read morenewbies, pros & everyone in between. Need a service? We do that too. As the #1 Brow Brand Worldwide, we've got you covered--from brow shaping and lamination to pore pampering and more.

What a great place! Was referred by a friend and went here for my daughter's senior pictures --…read morethey did her make up perfectly-- natural look that photographed well! Thanks for a great experience

Erika was awesome! I highly recommend this place, not only are their products amazing, but the MUAs…read moreare so much fun and do a great job. I scheduled an appointment at the end of July for my wedding on August 18th, and they got me in for a full face airbrush with Lash! I also got $50 worth of product-all totaling $75. I had to put down a $25 deposit to hold the appointment but that goes toward the 75. I will definitely be coming back. Thanks VG for kicking ass!

Great place to get all our hair product needs. You must…read morehave a cosmetologist license to purchase here. Staff is friendly and helpful. Some of them have hair styling experience working in the hair salon industry. I always find what I need here. I come here quarterly. Stocked with new things a lot. During COVID19: employees all wear masks. Clear shields for the checkout counters separate patrons and employees. Social distancing is encouraged and marked in the ground. Hand sanitizer located at counters. I don't believe it is required to have a mask on but all patrons in the shop wore masks.

This is basically a building for mall walkers. If you're going to mall walking, I would suggest a…read morewarm coat and gloves. no rent equals no money to pay for heat. I think there are about 7 stores still open. not sure how they are still making it. It's a very sad situation.

This used to be one of my favorite malls...and it still is to a certain extent. I keep crossing my…read morefingers and praying for a revival. With Younkers and Von Maur exiting the only anchor store left is JCPenney. And JCPenney isn't what it used to be... Every now and then Valley West Mall lands a gem like Blaze Pizza and recently European Taste that sticks, but for the most part it seems to be a dying environment. I don't feel the drive-in or carnivals are a good idea. It seems to bring problems to the area that those of us who live in the Clive West Des Moines area don't need. Personally I feel it's more trouble than it's worth. Some businesses may benefit from the people it brings to the West side. Valley West Mall doesn't have the quality of a food court that Merle Hay Mall does... Though foodie traffic would probably go a long way in bringing this mall back. While I now spend more time and money shopping at Jordan Creek and the Outlets in Altoona...I continue to shop at Valley West Mall when I can. I'm rooting for a comeback!