THE WORST! This store lacks experience and knowledge of the painting trade and their customer…read moreservice is exceptionally poor. I've been painting homes for nearly 30 years now and had to laugh when the store manager Brittany, tried to tell me how the paint samples Sherwin Williams provides don't really match their actual paint products. We had a situation where paint mixed at the Douglas Ave. store in Des Moines was clearly different than the Sherwin Williams paint sample provided. This led to 4 hours of paint crew time lost applying a bad color mix from this store. After several phone calls and a return trip to give the store an opportunity to offer a remedy; for instance, store credit for the cost of bad paint etc. any remedy at all really, store manager Brittany doubled down on her bad product and service. Naturally paint sales are final for obvious reasons, but when your Douglas Ave Des Moines, IA store jacks up the mix, costs customers and contractors time & money, doing the right thing seems so simple. Best advice don't shop here. You'll get a better deal where the store and its associates care about your project and know how to do their job

Lucy is so polite and so helpful, she went out of her way to assist me in finding the color I…read moreneeded. Her kindness was very much appreciated!

The Woodsmith Store is amazing!!! During the remodeling of our home, we ran into constant hassles…read morefinding the items we needed in the big box stores. We would talk to sales associates who were clueless and would subsequently sell us the wrong item. A case in point was some pie hinges for our new custom kitchen cabinets. When I finally was so frustrated with the home improvement stores, I walked into the Woodsmith Store and they knew immediately what I needed. The staff is friendly, knowledgeable and actually seem to be woodworkers, not just clerks wandering aimlessly. While there I also visited the garden center and was awed by the selection and the knowledge of the staff. I will be back time and time again!!!

Didn't even this place existed until we had to enter a pinewood derby competition. This place will…read morecut your block of wood to the shape you want for free. You don't even have to buy the block from them. The man who did the cut for both kids was awesome. He showed them after the cut how there are now grooves from the cuts they need to sandpaper off. He also showed us the different grades of sandpaper we needed to get it smooth. I love this place. Very helpful, knowledgeable, and friendly staff.

Great Store! Variety of selection of paint! John has amazing customer service! Prominence is the…read morebest primer and paint in one!

I went in looking for house paint and came away with paint and very happy about the experience at…read morethe store. The staff I worked with was incredibly helpful, friendly, and knowledgeable. I would definitely recommend this store to anyone who has painting on their to do list.

Would be zero if I could. I called a Sherwin-Williams store I had bought some paint from previously…read moreand they told me that they were out. I called another store and they didn't have enough, so I called a third store. When I finally got a live person they seemed to have no clue what I was talking about. So I called the original store back and got the numbers for exactly what I needed and called the third store back again. Literally tried for over 40 To connect to a live person but no one answered the phone. VERY frustrated and one might want to look else where got the paint needs, esp from this store

Literally standing outside before closing and it's closed. Busted my booty to get here too! Says…read moreit's open until 5pm on Sat, they lied.

I will never again go to Menard's, Home Depot, Lowe's, etc. to buy my paints or stains. The staff…read morehere is extremely attentive, knowledgable and friendly. The prices are comparable to the big stores, but the service is ten times better and there is no long wait in line to have your paints mixed. I took in a sample of woodwork and they matched with a custom stain within minutes. At the big stores, I had to shop from a piece of paper to match as closely as I could. John and his staff took the time to make a custom stain for me and removed all of the guess work. I will always buy my paints and stains at this location. They are the best!

Every single time I have shopped here (which is quite often), I am always greeted extremely…read morefriendly. And, ALL of the employees know exactly where everything is (even after the latest storms). Extremely professional, knowledgeable and kind. Thanks for being an asset to Ames, Iowa!!

Excellent, knowledgeable, friendly service. They go out of their way to help. My wife and I go…read morethere first for anything in the way of hardware.

Every time I come in, everyone is SO nice, SO helpful, the prices are always competitive, they have…read morecool clearance items happening right now, and they are VERY knowledgeable. If they DON'T know, they do their VERY best to find out. AND they have a cool kitty cat that is a floofy joy! I ALWAYS recommend stopping in there 1st before hitting the "bigger" stores. Save your receipts just in case your item doesn't work. BUT they are more than happy to give you a fair exchange or return. It just a GREAT store.

Here's an example of what you will find here: I'm doing work…read moreon one of my rental units nearby. I need some ceiling paint. I walk in, and as usual I'm picked out as soon as I make two steps into the door to ask if there's something they can help me with. I guess browsing is not allowed (to bad for them since that's when my wallet starts to loosen up, and I buy things that I "think" I need). I tell the clerk that I need some ceiling paint. I'm asked: "interior or exterior"... Um, exterior ceiling paint? I don't think there is a such thing as exterior ceiling paint. Now I looked hard and far for anyone claiming to sell exterior ceiling paint. I even asked the clerk to show me a can of paint labeled "exterior ceiling paint" which he wasn't able to do. I think I'll just drive the extra 10 minutes to the next nearest home center store instead of stopping here. At least I can browse around those stores to get ideas on projects that I may want to tackle in the future.

My favorite hardware store in the Des Moines area. They have an excellent selection of all kinds of…read morethings. They always have what I need. The staff is highly qualified and very helpful. It's an old school hardware store. I very highly recommend

The. Best. People. the antidote for spending too long in the big stores. You can wander or get help…read moreinstantly. If you've YouTubed a project and would benefit from a talk-through or just have an older home and no one else has your fuses/light switch plates/weird hinges, Miller is the place for you. Small, local & awesome.