I would give this store is 0 star rating like every other Walmart in Spokane but this one is the worst of them all..... First off I walk in to return something I don't have the box for it who cares I'm not returning the Box so it's a headset so Afterglow AG 9 and I take it in there with everything but a little thing on it microphone which I forgot on accident so customer service had to call Electronics that took 28 minutes to walk I don't know hundred yards I don't care how busy you are because I mean if you come help so I had a guy that was a supervisor trying to turn this headset now you can figure it out so right there is 0.0 Stars and he's rude and 3 other employees were there they're rude I'm set an alarm for 10 minutes just waiting to be helped I was very polite 6900 lady standing in line actually works at Walmart but she's off of course shopping so she steps in thinking she's a manager which he isn't I don't know I don't care who she is she's not working at the time so my point is every time I come to return something at Walmart it's a hassle it takes more than 30 minutes every single time I buy Electronics that's what I do I should be able to return the electronics as well as anything else a shirt or underwear whatever a cup if a cup breaks after you buy it you should be able to take that damn thing back and no questions asked return the damn thing but no not at Walmart they make so much money that they can't take anything back because it's a little bit of work for the customer service reps are just so over over well over work they can't figure out what to do and I'll be sending out train young kids 2323 you would think that he's a goddamn computer and I can't I can go on and on and on and on and on and on about Walmart the biggest company in the world and theyF****** suck so anyway I will never come to the store again I called corporate they're closed call the store manager she couldn't help I don't know her name but I had and I will get that name and do another review because this is ridiculous I can't stand it okay I'm done bye read more

Walmart Supercenter - Just like every other Walmart store in Spokane horrible service customer service don't know anything - Grocery Near Me - Spokane, Washington

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It isn't even worth the energy to park and walk into this place. After uncountable times of going there, only to continually be disappointed by the lack of the most common of items, I give up. Yes, there are some decent people who work there but whoever is in charge of that place needs a reboot! The 'renovation' this store has been going through has been an absolute disaster. Nothing is ever in the same place, making the time spent LOOKING FOR SOMETHING way longer than it should take, the lighting in the cosmetic section is horrible (high overhead fluorescents ONLY), self-checkouts not manned...and the list goes on and on. I'm walking around with items in my cart more valuable than a couple of bottles of cheap $2 nail polish and yet an employee insists the nail polish be locked into a plastic antitheft box. Fine...I've no intention of stealing the stuff. Only an idiot would be so stupid but to not be able to go through self-checkout because no one's around to unlock the box is even more ridiculous. After numerous times of going there with a list of things that they DON'T have and dealing with this level of ineptitude, I have finally hit my level of NO MORE! It just isn't worth going to this store. So, unless you crave continual disappointment, love a lack of logical layouts and good lighting or just enjoy wasting your time meandering through what seems like a 'night of the living dead' scene, don't waste your time going to this store. The one thing this store has plenty of is large doses of frustration......something no one needs. read more

I recently bought a battery at one of your stores about a year ago. But battery has gone bad and had it tested 3 times prior to even calling Walmart. Battery is on a 5yr warranty, again its been a year. So I call my closest Walmart and the gentleman tells me there is nothing he can do, tells me to call the company (Walmart's battery) and they will send me a new one. So I start calling the company and find that I don't have to. I find that I can exchange the battery at Walmart because it is under warranty. So I call the gentleman back and explain that it is still under warranty (again) and that he needs to honor that and the fact that it IS a Walmart battery. He then tells me I have to take it to the Walmart I purchased it from, even when I tried to tell him to look up serial number on battery, He stated that he was unable to do so and that "his hands were tied". At that point I realized he simply did not want to help regardless of what he was supposed to do. I then ask him for his name and he hangs up on me. Now I decide to call the original Walmart I had purchased the battery from and try to get info. I was told that I can return it to ANY Walmart and that it is under warranty and they were even able to check serial number over the phone. Completely opposite of what the other Walmart told me. Walmart (A on Sprague in Spokane) wanted nothing to do with helping, Walmart (B in Northside In Spokane) was helpful at first. So I decide to not have a unnecessary problem with the first Walmart and drive further to Walmart B to avoid any problems because all I wanted was my battery THAT I PAID FOR FIXED. I get out there and the exchange went just fine. They tested the battery and was determined that it was indeed a bad battery and because it was still under warranty they immediately grabbed a new one of the shelf and exchanged it. Get my new battery put in cart (have cracked rib so cant really carry) and I'm on my way out. Upon leaving I'm asked to show my receipt. Now, I never show my receipt because of an incident a few years ago where an employee threated to chase me out of the store and take me down if I didn't show it. Since then I don't show it to anyone unless I am at COSTCO. So he asked for my receipt and I shake my head and keep walking. He then blocks the exit of the store and holds my cart. I say I want to LEAVE. So I pick my battery up out of cart (rib killing me now) and this guy grabs my hand and battery. I immediately threw my hands in the up (yes with battery) because at this point this guy has already stopped and kept me from leaving the store, and now has put his hands on my person and property. At that point I only could think about getting out of the bad situation. I hear over his radio and loud speaker to "let him go". Finally I am aloud to leave the store. Carried my battery out to car and left & realized I hurt my rib or made worse...I make it back home and decide to make a complaint, apparently Manager wasn't there and I had to speak with an assistant. It was quick explanation and explained I NEED to speak with a manager ASAP still. I get a call back a few hours later from another assistant asking for more info. I explain more and answer all of the questions (what I was wearing, Time of, what entrance). Then she asks "what my daughter was wearing", I state I never said I was with a daughter. She then states that I said I went through food entrance, and I did not. I explained 4 times the same things and she kept trying to change the story. She stated that it is Walmart's policy to ask for receipt for any unbagged items. I explained that it is not there policy to assault and unlawfully detain a customer. I finally explained that I record all calls going in or out on my phone and can simply play it back to her. She then hung up on me. .......So here we are. All I wanted was my battery THAT I PAID FOR. And in that process I was lied to, hung up on by both stores, held against my will, and assaulted. ALL FOR A BATTERY I PAID FOR. I was also was polite through out the whole process at every point weather on the phone or in person regardless of what was being told to me or what was happening. I am going to post all conversations of this experience via social media to prove just how bad it really was. Since Walmart does not care to rectify this, I will let others know how it really is. I also am going to bring charges for unlawful imprisonment and assault. Yes my rib still hurts and still recovering. This incident took place on 06/08/18 at 09:44 am at 9212 N Colton St Spokane WA 99218 Manager I have not been able to talk to is Robert Johnson. read more

After reading some of the negative remarks and needing to find a nearby Walmart....I thought...hmmm how bad can it be, so giving them the benefit of the doubt I went.... Yeah, they were right. I gave it a zero. Rude employees, a sense of disorganization and uncleanness about the whole place. I won't go there again!!!! read more

I have called this location six times and no one is willing to help me. I have a simple question but it seems everyone is quite lazy at this location. The phone gets routed but keeps ringing. I just need to know if they carry a utility cart, since the other location ran out. It is a 25 minute drive for me so I would rather know they have it before wasting my time in traffic. These people must not realise, that they need customers. Taking customers for granted is how you eventually lose your job. Oh well! read more

This location is okay. Generally have in stock what they carry and prices are okay. Expect long lines during peak hours. Customer service is hit or miss. My first gripe is the Deli. Every time I go in there the slicers and scales are filthy. Asking them to wipe it down before putting your cuts on it seems like a huge inconvenience for them. Asking for paper between soft cheese slices is equally an issue. My second gripe is the auto center. Had them replace a better during an oil change. When I got into the car after, I had electrical problems. Auto seat belt not retracting for one. Door locks seemed to need a few extra pushes to full engage all doors. Supervisor said it wasn't their fault blah blah blah. I'll never use them again. read more

Not satisfied... they say "our goal is to satisfy our customers" but I don't see that. I have a 2 month old a 2 year old and a 10 yr old and when I'm there using WIC checks this is the 2nd time I've gone here and there is either no or not enough soy milk for my checks. So I only need 8 quarts and there is NONE. So basically I lose out on getting those quarts because the store is out of stock. I'm sure I am not the first to deal with this. Last time a manager substituted another brand for a few of them and this time they say I have to go without and so I didn't get any. Either Wal-Mart needs to work with USDA or stock up or give a rain check or something because we lose and they lose customers. So what happens? read more

Seriously what could I say about a Walmart that has not already been said? The place is usually busy, the service can be sketchy, as can your fellow shoppers. But the place as just about everything you could need at a relatively low price. read more

Worst Walmart I've ever been in. Unfriendly, dirty, a mess all the time, unorganized, treat people horrible. My son went in with his Dad to return something and later that day his Dad went to return something and they were told they couldn't return anything else that day and they told them to leave! Both were separate transactions, not that it should have even mattered. Horrible unfriendly place that makes you feel horrible just to be in their store. I recommend going to a different Walmart and avoiding this one as much as possible. read more

My favorite Walmart! The reason is that they have benches scattered around the store. My husband has a problem with his hip and needs to sit periodically. The benches make it possible for me to shop the entire store. read more

I bought a set of dishes from the North Walmart, while unloading the box into the dishwasher one of the last dishes in the box was completely broken in half. I wanted to take the one dish in and have it replaced because they do sell them individually. They refused to replace it unless we brought the entire set back in which I had already run through the dishwasher. read more

Would be a zero but that's not an option. I've had plenty of tires mounted and balanced at this location with no issues and quick turn around. My wife brought a tire into be mounted and balanced on her Prius. After rolling up in line after she told them what she needed they said it would be no problem. After 20-30 minutes in line she got to the front was told by a tire lube tech that they wouldn't be interested in helping her and sent her on her way. The message came from the manager who didn't have the balls to talk to her. read more

This place is an absolute joke, after they charged be twice last Saturday for the same charge they have been putting it on everyone but themselves and still haven't refunded the second charge blaming my bank. I watched them swipe my card twice and then state not to worry it wouldn't charge again. However of course it did. And then all week they've run me around in circles only to tell me it's my banks fault and they can't help me. I will never shop there again and we've shopped there twice a month for the last two years. Never again. read more

How does Walmart have anything more than 1 star? Their return policy is horrendous! Target is able to do receipt lookups with the credit card used. And Walmart is too, but they refused to do it for me (within their return period) because they said car seat purchases are nonrefundable, even if they're new and in the box. I had even called them ahead of time to verify that I could come in with my card to do a receipt lookup, but when I arrived they said nothing is guaranteed over the phone. Wow. read more

If I could give them zero stars I would. I called at 556pm to ask "what time does the auto shop close because I need an oil change" and was told 7. I told them I was on my way. I arrived 610pm and there was 2 cars in front of me. Steven told me that they could not help me as it take 15 minutes to do an oil change and they close at 7. I then asked to speak with a manager because I had called. He called Nick out to talk to me and Nick said absolutely not they could not help me because they close at 7. Well if you do the math 3 vehicles could be worked on if they close at 7. And I CALLED PRIOR TO ARRIVING. They should have told me on the phone they could not help me. Nick then said he could do it after he worked on 2 other cars on his side doing tires and a battery, but that would be a 2 hour wait. I asked to speak with the store manager and was told "hes in Hawaii so that's not gonna happen." He asked me who I talked to on the phone which I didnt get a name because the employees never answer the phone and say their names. I showed him on my phone that I called. He went inside and came back and said I never called and said I needed an oil change, that no one told me that they closed at 7. He said I could go in and argue with the guy at the counter. I told Nick that he has "great customer service." Sarcastic of course. I went inside and asked to speak to the store manager, they sent the Assistant, Paul back to talk to me. I explain to Paul what happened and he goes out to the shop for 15 minutes to talk to the shop guys and comes back in and says they cant give me an oil change because they close at 7. And Basically called me a liar, without calling me a liar, that NONE of the above occurred. Then Paul offered for me to talk to the STORE MANAGER, Rob, that I asked for from SQUARE ONE, AND IS CLEARLY NOT ON VACATION! Rob came back, I then explained the SAME story to him. Mind you, it is NOW 636pm when Rob came back and they had the "last car" being taken care of... Rob then went out to the shop and asked the shop guys whatever he was asking them and came back in at 643pm to tell me that they CANNOT give me an oil change tonight as it's going to take 30+ minutes to do an oil change on the Toyota Tundra (which was not the case....). He said "you can leave your vehicle and we can do it first thing in the morning." I'm leaving town, I wasted 40 minutes arguing with these employees about getting me an oil change when there was ABSOLUTELY NO REASON THEY COULD NOT AS I WAS THERE BEFORE IT CLOSED AND THEY WOULD HAVE FINISHED MY CAR BY 705PM. They had 5 employees working in the auto center with 3 bays. 2 bays open. 1 bay with one employee working on one car. And 1 bay with 4 employees huddled over a car to do an oil change. I was planning on doing my out of town shopping with this store instead I left and went to another retailer, With Great customer Service. I will not be back to this store as they have Horrible customer service. And do not realize that the consumer is the reason they have jobs. I recommend shopping else where if you want good service. They clearly do not care about their customers. read more

What's to be said, once you've been to once Sheeple-Mart you've been to them all. Poor customer service, poor attitude of people around you. I'm glad this one didn't turn into a super center, I'd much rather go to SafeWay. Refuse to shop at anymore junk-marts. read more

I am usually the customer that gives a person the benefit of the doubt when it comes to bad customer service. However, on several accounts I have experienced the worst customer service at this Walmart. If you decide to walk into this Walmart be prepared for long waiting periods, and being asked to do things the employees should be doing. read more

I've never had anything but good service in this store. I frequently order things online to be picked up here. Employees are always courteous and helpful and willing to walk you to what you're looking for. read more

i have ordered groceries for delivery from walmart and usually a large bill every two weeks i was supposed to receive an order today between 7-8 pm the delivery driver _debbie with door dash- texted me to say that she was waiting in line for my order she said she was 8th in line at 7:28 pm, --she said she would be here a little late--at 8:17 pm she texted me again saying she was waiting to pick up my order and would i please give her a rating because it helps her--at 9:36 pm I called Walmart to find out where my order is to find out that the delivery dept is closed--i demanded a supervisor--conveniently the supervisor wasnt there--the grocery clerk advised that they couldnt get all the orders done today so it may be tommorrow--i advised walmart that they didnt get me my order and evidently couldnt care less about their customers since they didnt even have the courtesy to let me know the order wasnt coming tonight--not to mention that debbie with door dash didnt even let me know she wasnt coming tonight--so i will certainly be giving debbie with door dash a rating and a review along with walmart and it wont be nice read more