Employees from electronics to the front end cashiers need to get training in customer service. Employees are rude and don't want help customers. This Walmart is a joke. If employees don't wanna help customers then work. The employees should honor price matching. Target has better customer service and will honor price matching regardless of how low is the item. Target store prefers to price match items than customers. Walmart prefers to lose customers to price matching. What to keeping happy and customers is always right. Walmart employees from end self checkout/cashiers Susan and Lisa are great examples of having great customers service and agree they get recognition and a pay raise. LP Faith is another example of great customers services. This 3 employees (Lisa,Susana,Faith) always great customers and are always willing to help customers. read more

This store has it all. So much fun shopping here. Sales staff are so friendly and seem to know where everything is. And if they dont know, they immediately pull out their little phone to see where it and and how many are in stock. They have everything you could possibly need to fill up.Santas sack. Its my one go to store for all the Christmas gifts i need. read more

Self checkout line is disorganized and frustrating. Clear products for space for self checkout line so it works.

Ample parking but very busy place. Excellent location. Much better than the other Walmart next to Costco on the other side of Salinas. Very clean inside. The restrooms are white and clean just like in a hotel. Again, and like the other Walmart next to Costco. Employees were helpful. Clean place. read more

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There's always something to get at Walmart never end up going to the store for just that one thing you are going for end up leaving with a full cart read more

Came here for one item only and of course that item happened to be "locked up" I pressed the button for customer service and some one came and told be should would be right back ...... she returned about 5 min later, unlocked the item and she hand delivered it to another employee near the cash register who then literally handed it back to me so I can pay for it ....... Kinda odd transaction but whatever Store is clean, well organized and stocked up Private parking lot that tends to be full most of the time I did self check out and that was super easy No line read more

I normally do Walmart pick up, and it's always so amazing, but today I had to go in for a specific charger (didn't want to order the wrong one) and I was met with one of the RUDEST associates named Berta. Asked for some basic help and she acted as if I was an inconvenience. I stayed polite because everyone has their bad days, but she continued to be rude, and I ended up just walking out. If you don't like people, you probably shouldn't work at Walmart. read more

Dustin is always so sweet and charming. He makes my experience shopping at this walmart so pleasant. He is always so cheerful and sweet. Best customer service! :) read more

Dang! It was nice shopping here yesterday! Everything was clean and stocked! Every worker was polite and said hello. Haven't had that experience here in a decade! What changed? Wow! read more

I'm gonna give this location 4 stars right now it's the first time I've ever been in here and things were organizing things. I guess that's what I get for going at like 8:30 in the morning. read more

Susana is a very rude cashier who I saw throw another customer's items into bags and then when it was our turn she made my mom bag her own items.... This is ridiculous because that is what she is getting paid for, and her actions demonstrates she is very lazy! She definitely needs to be retrained in customer service or find a new job!! If this ever happens again I will ask her to call the manager and I will file a complaint, not like that will make a difference! read more

Hundreds of Walmart employees walking throughout the store. Lines of people trying to get out of the three checkout stands available. It's even more annoying when there are managers sitting on the other side just watching you and chuckling It's fairly obvious that nobody here cares. This is a great excuse for people to go back to local establishments. Pay a little more but good good good customer service. Unlike better quality. Certainly you're not going to have 27 people standing in line to try to get out of the checkout. read more

I absolutely do not recommend coming to this Walmart. their secret shoppers make it so obvious they don't even try to hide the fact that they are profiling you following you and stocking you throughout your entire visit. I felt so uncomfortable that I just took the stuff that I was getting for my daughter and checked out real quick and left real quick I felt so uncomfortable. I do not recommend this Place. This walmart is ghetto. Walmart in Marina is probably the safest to go if you want to have a pleasant experience shopping. I give this Walmart zero stars! read more

Let me start by saying that I love Walmart and I've been a weekly spender for the majority of my life. But today, unfortunately this Walmart earns the dreaded " Never shopping there EVER again!!" That store is lawless streets of San Francisco. They had one employee singing, so loud and obnoxiously at people I just walked away, figured it was an off day. The store itself is in shambles with multiple refrigerated sections out, and the juice swelling up from the process of making Pruno. There was one amazing Vato by the salad prep that was super cool but when we went to talk to the manager, everything just was like a Latina Karen. Just awful due to the frustration of the manager by having me try to share with broken areas The employees at the counter became rude. I've shopped with them for years. The scariest part about the store is that it doesn't want to keep my money safe. The credit card machine at the counter had obviously been tampered with and was ripped from the safe housing. Dangling by just a chord, with scratch marks on the face I ask about the safety of the equipment. The lady reply's with a blank abuela smug face ".....0 no say?" Like a question. I can deal with a rude employee, I can deal with a wakked out broken up store, but the one thing I cannot deal with is them not protecting my money. If you're a company who wants me to spend money, you better protect my money bottom line. Goodbye to that Walmart forever. read more

I went there for some pharmaceuticals and they have the cabinet secured, I activated the call button over and over for about ten minutes, there were several of us waiting, finally a young man showed up and was so rude and uncaring about our needs, I don't know his name but he had long dark hair and a slender build. Terrible customer service, I didn't see anyone else to complain to so I made my purchase and left. read more

My old dominos were incomplete so Juan and I came here for a new set. Nothing better for a relaxing day of BBQ, Beers and Bones. read more

Walmart Supercenter - Dominoes aka Bones - Department Stores Near Me - Salinas, California

This store is terrible. And will all due respect to employees who work here and possibly have no other choice, this is not directed at you. No carts to grab when you go in. Then only one checkout line with an actual person that's is a million miles long and 10 scanner lanes, most empty. Then no bags. Zero. Then I had to carry my groceries to my car on 2 trips because ...... no carts available. I will NEVER support this store or this company again. Going to support the little guy. The low price leader is the low customer service leader as well. read more

This is based on a pick up order. I understand there's a pandemic but boy do managers suck at helping you out . Let's just say I waited an hour for her , I shopped for other items in the meantime and nothing. The one star is for the cashier who was very helpful and to some of the staff members who had to take probably one of the million complaint calls (1 (800) 924-9206). I was advised to call the store which the phone kept on ringing like crazy and after the millionth try someone picked up the phone and you can hear they picked up the headset and hung up the phone. .. I had placed order since Monday at 8 am I got an email they were working on my order at 7 pm (pick up time was between 7-8 pm) then another email came in between 7 Pm there was a delay. (Email never stated that pick up boxes were closed at 8 pm) I got an email that my Order was ready for pick up around 8:30 pm and drove to the store and was told that THAT service closed at 8 pm and to wait for a manager to assist me which they never did. If we are avoiding interactions with other and there's this service available THEN WHY even have it. I cancelled order because I didn't want to be in limbo with an unanswered help with corporate and store AND didn't want any of the perishable items that have been there over night to be sold to me. If a store can't keep with this demand just REMOVE IT it's not for you. Target May have less items available but their system works; get ideas from them WALMART!!!!! read more

This store is a joke. The employees are rude, and have a sense of entitlement that they don't need to have as a cashier. Nothing is ever under the right price, they refuse to price match from their own website & nothing ever goes on sale like it should compared to the other Walmart less than 3 miles down the road. On sale was $16.95 now $16.40 get bent Walmart! Teach your employees to be humble and polite to customers and that their pay check will still be the same number if A customer buys the hidden clearance item for a $1 or not. Also, half your price scanners don't work, so when you see customers walking around scanning everything (with the WALMART APP) stop following us. Oh and your store has been known to have issues with sex trafficking in the parking lot. I've been followed and a lot of other single parents have been too. read more

I went in to purchase an AMP for my husband and when we got home and he opened it there was no AMP to his surprise it was a bag of SAND in the box so when he tried to go back to the store which It literally took 10 minutes from the time we bought it to the time we got home and went back since we live across the street and he was trying to return it to get our money back the lady at customer service told him she was unable to process the return due to there not being a product in the box well of course cuz that is exactly how we got the box with NO PRODUCT IN IT! She then went on to call a "Supervisor " named GRACE and let me tell you she was very RUDE about the situation and NOT willing to help my husband saying THERE IS NOTHING WE CAN DO ABOUT IT! Oh trust me I know there is something you can do about it. So I went in the next day of course after I called corporate to tell them about the situation and the said to go in store to ask for STORE MANAGER which his name is ERKHAN and I was waiting in line to do so and as GRACE walked by I asked her if I could speak to STORE MANAGER ERKHAN she stated he was in a zoom meeting went to the back and when she came back out she stated to me that ERKHAN WAS NOT THERE AS IT WAS HIS BDAY and she again told me there was nothing they could do looked at receipt asked me to wait and walked away took her about an hour to even come back to talk to me again BUT to my surprise ERKHAN had walked out to the main store right behind her literally 2 minutes after she walked away from me SO SHE LIED TO ME AND SAID HE WAS IN ZOOM MEETING THEN CAME BACK OUT AND SAID HE WAS NOT IN STORE BUT HE WALKED OUT BEHIND HER 2 minutes LATER! She had the nerve to call security on me when all I wanted was my money back wasnt making a scene or being loud so when I told security why am I being asked to leave if im not disturbing nobody they all 3 looked at eachother and walked away leaving me alone WORST EXPERIENCE EVER AND THE WORST CUSTOMER SERVICE EVER COMING FROM A MANAGER WHO LIES TO A CUSTOMER IS DEFINITELY VERY UNPROFESSIONAL OF THEM cuz at the end of the day CUSTOMER IS ALWAYS RIGHT! And definitely will NOT being taking anymore business to that store ever again! GRACE AND ERKHAN ARE HORRIBLE AND UNPROFESSIONAL AND A DISGRACE TO THE SOCIETY! DO NOT PURCHASE ANY ELECTRONICS THERE AND IF YOU DO OPEN THE BOX IN FRONT OF THEM BEFORE WALKING OUT THE STORE TO MAKE SURE IT IS THE CORRECT PRODUCT IN THE BOX! read more

No customer service skills! Many years ago they had pride in customer service, not anymore. They walk away from you if you look at there direction read more

They have horrible customer service they're really rude give you dirty faces and respond with an attitude. I don't get why they work there if they don't like working there they should get fired this was the worst I have experienced I am not the type to leave bad reviews but two employees were really rude to me and I didn't check for they're name tags . They don't even deserve a star read more

Did an online pick up order. Joseph went above and beyond today when I went to pick up my order. Saved me a trip having to go inside the store. Keep up the great work Joseph. I really appreciate what you did for me. You turned my shit day around. Thank you for that. read more

I'm a Walmart shopper. It's my first choice, then Costco, then Safeway... I like this location a little better than Westridge because it's cleaner and the staff is helpful. The other Walmart staff could give a rat's ass about the customers. I like shopping here bc I can get meat, toilet paper and YARN. All in one store. It's great bc I hate shopping for groceries period so saves me some stops. The bathroom remodel is amazing! As I was walking in I noticed the subway tile and was like, 'Subway tile..? Whaaaa??' Walking completely in, the bathroom was really nice. The toilet stalls are now more private. Before, you used to see kids peaking at you between the stall spaces while trying to pee... Not no more kid! Lol. I took pics, it was so nice in there, lol read more

You will see the workers but they won't even help you. Greeters don't even greet. So what is the point? Just talking amongst themselves. I was at self checkout and the only time the worker came up was when the scanning machine was beeping. I got done paying and the "give this store a rating" popped up and the employee gave the store 5 stars. Did not give me a chance to even input my opinion. This store isn't 5 stars. don't allow the employees to purposely add 5 stars. That's just wrong. Your own employees are giving this store false rating. You don't deserve 5 stars. read more

Everything about this store is a joke. First off all but 4 checkstands are self checkout and there are certain things that you can't purchase there so naturally they are always packed. But you look to the self checkout and there are literally three or four employees just chatting it up and having a good time. This used to be my normal shopping place but not any longer. read more

This Walmart sure beats the other off main st.! Stock is good. Food is better then the other. Cleaner The biggest problem is the people who work there. Of course not all. When you need help... get out the app. because most likely no one can help or do not want to. Walmart needs to seriously look at some of the stores open and change what is not working. Solid old school hard work matched with todays advances in technology to improve overall. I actually met Sam when he was alive and he was a great man. His kids and whomever runs the company needs to get with me to review where the company is heading and how. No seriously read more

First off if you ever decide to buy furniture from Walmart no matter if it's in store or online take heed of this warning. Avoid Walmart for furniture purchases. My mom had ordered a couch from Walmart online and was told it would be delivered this Thursday. The next day Mom recieved an email from Walmart that the couch would not be delivered because the order was mysteriously cancelled with no reason given. And Mom tried to contact Walmart for an answer why the couch order was cancelled and she hasn't gotten no response back from Walmart. I don't know how people order furniture such as beds bedroom sets dinette sets and any other furniture from Walmart and it ends up getting cancelled in the first place? But this was the worst treatment we had ever received from Walmart and my family has always been Walmart fans so we were shocked that this had to happen. If you need to buy furniture you are much better going to Ashley Homestore or any other furniture store and avoid Walmart when you can when it comes to purchasing furniture read more

Employees are always rude, hardly wanting to help customers . I even got into a screaming match with an employee who felt it was okay to yell at my child!! . Yes i was aware that my daughter shouldn't of tried to reach for an item in a shelf that was too high for her but the older employee had no business yelling at my child!. Even after i tried to calmly tell her that if their was a problem she should direct it to me and not the child, she tried to justify her yelling at a 3 year old!? . A few minutes after that altercation she even had the nerve to yell at her own manager who was asking her a question . The manager looked so defeated she ended up having to just walk away. It makes no sense that they allow an employee to speak to a manager let alone a customer that way . I did however let another manager know and he did apologize but it ddnt make a difference. read more

One star because I couldn't give it any negative stars!!!! Ridiculous. 19 check out and they have three open on a Sunday!!!! Floors are filthy. The store is ran down and in shambles. They try to touch so many different departments and fall short in merchandising and stock because they can't focus on any particular thing. When u have several walmarts in a close proximity hang it up!! One be a super center. On be a market. And one emphasize on clothes, toys, furniture, or whatever. When u have it all mixed in such a small store it's just plain garbage!!! read more

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Normally, I wouldn't even do this but it's worth sharing.... I was in the "material" section of Wal-Mart the other day waiting at the counter... first Wal-Mart employee walks by, and i ask him if he could get someone to help me. He replies, "I'm not a material expert" and walks off! (In my head I'm thinking I'd like to wrestle this guy... he had a bowl cut hairdo with the front of it crossing his face, stiff from all the hair spray, some young kid), dis f'n guy! Second employee, Filipino old man comes to the counter with a flower vase, and I ask him if he could get me some help... he can't speak a lick of English and tells me to go to the "garden".... are you fu#$% kidding me right now (lol).... no, I don't need to go to the garden to cut material! Lol. Third Wal-Mart employee I ask if they can get me some help... they respond, "maybe they'll come back from their break!" At this point I'm talking to myself.... these lazy people, that's what you get when you come to Wal-Mart....I help myself and measure my own damn material....lol. I take the whole bulk to the cashier... I get to the cashier and ask to speak to a "manager"... an employee comes to me and says "yes, can I help you?", I ask, "are you a manager?", she says "no"...... I say, can you please get me a manager who's in charge please! A manager walks up to me with a clip board in her hand, hand on her hip (bad body language..lol) and has a smirk on her face and says, "Yea, can I help you?"... reminding myself that I'm at Wal-Mart.... In my professional tone I explain the 3 customer service experience I just encountered... her body language changes, she becomes apologetic and tells me she'll be right back, that she will go get the help!.... moments later, a second manager comes to me, he is apologetic ...i explain to him, "I know this is Wal-Mart, but there's no excuse for poor customer service!".... The goodness in all this.... the first manager came back to me with the bulk of material and said...."I'm sorry you were ignored 3 times, you do not have to pay for this material!".....i said thank you very much. (I saved $8 but ended up being a happy customer! Thank you Wal-Mart for your bad service turn good! read more

This Walmart has one big problem. The checkout service in the evenings around 8:00PM till closing hours. You either have the senior citizens working the cash registers or some gothic looking man or a woman. Point is, cashiers are always slow and the lines get backed up fast. Whoever manages this store in the evening is bad at it. You either place more experience cashiers or have more cashiers upfront. I work as a Assistant Manager in a retail store in San Jose & from my retail experience, you have poorly trained cashiers. Also, a year ago I found a needle in your toilet and I have seen gang sign " XIV " carved on the toilet seat. Walmart is all about family friendly environment. On February 1, 2018, I came by this store. I saw an older Hispanic woman selling tamales in the parking lot. She has a van & she always sells them in the evenings. I've seen her, four or five times now. She doesn't even have food license to be selling food products. read more

you can't get a hold of any department if you try calling, they let it ring and then send you to voicemail, the staff there is mediocre but it's Walmart I guess what can u expect, a bit messy & unorganized read more

I am so dissatisfied with the amount of checkers on the check stands! We have completely stop buying as many products and especially NO spirts! You cannot self check out any spirts and the checkout out lines are outrageous long, so we stopped buying any! Now purchase spirts at either Costco, BevMo or the new Total Wine in Sea city, which is so much fun!!! read more

There was a playground that clearly had the price 2.39 and they did not want to honner the price, and when I told a worker they purposely changed the price to the actual price. read more

The staff are very friendly, they. An always help me locate anything I'm looking for in the store. The store is clean

I had to stay in line for almost 30 minutes even though there were only five customers ahead of me (cashier couldn't work any slower even if he tried) Only two cashiers open ! On a Sunday!!! 40 people behind me!!! Can you imagine the waiting time for them? read more

I bought some items last week and went to the cash register to check out. That's where the horrible experience started. First off the lady was staring at me and not saying anything, so I offered a "hello! How are you doing tonight?" *she just kept staring* so I repeated myself in case she didn't hear me. Nothing. Not a hello, hi or even a hola. She wasn't deaf, just a zombie apparently. So whatever, I check out and she hands me my items and I walk out. I get to Morgan hill where my gf lives and realize I didn't get a few items that I purchased. No big deal, I'll call the store and tell them what happened and they'll hold them for me. When I called the stores main number a lady answers the phone with "what?" No hi or thanks for calling Walmart or even a "Walmart" so I know I called the right place. But whatever, then I say hey so I left a few items at the cash register and need to come back and get them. She replies with "excusssse me?" So I repeat myself, and she slams down the phone. Um ok. So I call back, and she answers again and I say "manager" and I get put on hold for 22 minutes with no answer or anything, so I call back and same lady answers and I say "ingles?" And she says "no no no." So I gave up and decided to go in there when I was back in town. The only reason I didn't flip my lid when I went in there was because I received decent service from an English speaking customer service lady when I explained my situation. She made it right and I was content. What I'm NOT HAPPY About is their choice of people working the front of the store and answering their phones. You would assume that they would like people to be friendly and speak English!!!! I understand we are in Salinas, but Jesus Christ! I will try to avoid this store like the plague and I will also email corporate to let them know. read more

The lines here are insane!!! They have about 20 registers and only 5 open. Why????? The lines are made of approximately 10 plus customers each. I don't get it. Why have a store this size, with so many registers and such bad service? Standing in line for over 25 minutes to give them your money makes no sense. Where are the back up cashiers? Do they ever call for more? Very disappointing to say the least!! read more

Always go to buy baby formula here but the lady that is by the clothing dressing rooms always seem to have a attitude is not my problem you don't wanna work so I always ask her for help . I don't care if she just looks up and down at me I will still ask her cause that's why she's there for lazy ass . read more