Aside from the elder gentleman who checked us out at the main registers, staff here was not very helpful. The young girl at the register in the electronic section was particularly unhelpful. This store is great if you need basically anything which is awesome but I won't return to this location ever again because most of the staff needs training in basic customer service. read more

Walmart Supercenter - Department Stores Near Me - Salinas, California

Came in here for some emergency camping gear and they have everything we needed. We were helped out quickly however the sliding doors had some trouble opening because they were locked up. Propane tank was easy to grab. read more

Employees need to have more training in customer service, more friendly. Employees Faith from LP, Lisa an Susana from front end cashier/ self check out are the friendly and the great customer services. In self check out, the employees should get their together, on 5-08-2026 send 2 customers paying were send same read more

The auto department is worse then the aDMV . Nobody wants to answer the phone . I booked one line and had a 8 o'clock appointment. I sat in my car and now one approached me. I went inside and asked if anyone worked here? The mechanics said he did but didn't work until 9'am then the Manager showed up and he told me to go Back to my car. After another 25 minutes someone showed up. I am sorry but this has bee the worst customer service I have ever experienced and it is not acceptable read more

Older lady in the makeup department---every time I go has an attitude. Not welcoming very unfriendly and makes going uncomfortable. I didn't appreciate my interaction again today with her. read more

Claudia a coach of the whole store on April 4, 2026 @ 8:45 pm "supposedly"didn't want to give her last initial. She was very rude unprofessional. They stock more then three items under the wrong price and she refused to give me the price. Which if it is a mistake on their behalf they need to honor that price. read more

Employee in front. Yelling something about my dog in Spanish. Said I don't speak Spanish. She proceeded to tell me again and my mom who knows a little said that she was saying no dogs allowed. Then she yelled for Diego at the exit. We walked up to him. He said it's fine! When we walked out. We thanked him and I said she was rude. He said she has so many bad reviews and said he was sorry. Not his fault that she has a poor attitude. I mean how hard is it to greet people and ask people instead of barking orders. It's not that serious. Geez. The ladies at Marina's Walmart are sooooo much friendlier. 5 stars to Diego though. read more

I am part of a non profit and this wal mart did not honor our 501 3 c. We buy thousands of dollars of products just to be stuck at the register for hours trying to get the non profit no sales tax benefit and all they could say was sorry. On another personal note I bought a pad lock that did not work out the box so I tried to return it and the lady said I couldn't return it because I didn't have the original packaging even though I just bought it and I had the receipt I just didn't want to go digging in the trash outside for the packaging. i just bought a lock that didn't work from Walmart and again all they could say was sorry. Worst wal mart ever. I'm never stepping foot in that place. Terrible customer service and incompetent employees. They don't deserve the mandatory one star! read more

We had to leave the other Walmart in Salinas because after shopping for clothes we find out that we can't try things on because they are doing inventory. So we head to this one. We find more clothes which was great but then trying to try the stuff on was a joke. We waited for 20 minutes for someone to come open the dressing room door and finally just crawled under because we are headed down south and needed some last minute clothes. I am not surprised that they have such a theft problem because NO ONE does their job. read more

Extremely disappointed in Davis Rd Walmart after they remodeled. Today went to get another under the bed container. They stopped carrying them & have a much smaller size. Walmart used to be my Go To for containers. Not any more. And I also wanted to look at some My Texas House -- Walmart is the exclusive retailer that that brand. They had ZERO product, or if they did have it anywhere in the store, it's well hidden & WM staff didn't even know about, hadn't heard of it, no idea if they carried, or if they did, didn't know where to find anything in the store. read more

I just spent 30 minutes shopping and had alcohol in my cart only to be told when I go to check out "come back tomorrow" there was one register open checking a lady out and he literally shooed me away. I went to self checkout and they cant do alcohol there so I wasted my entire shopping trip. I just left my cart of 100+ plus of food and stiff there because its absurd to have staff working, not close for an hour and tell me to come back tomorrow. I will be driving the extra 5 minutes to go to target or safeway from now on because they have no respect for customers whatsoever. I understand having a self checkout to make things easier but the only reason I didn't order my food online somewhere cheaper was because I figured going to the store would give me human assistance as a tradeoff. Whats the point of hiring people and having all the registers closed? Its stupid. read more

This is a nice walmart. I found the things that I was looking for. I has no problems with any of the employees I encountered..Shelves were stocked read more

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The worker named Santa was very rude. We had asked her for help and she proceeded to tell us to ask someone else when all the other workers were busy, when my mom left the store she Was telling another worker that we're useless While I had to wait for another worker to come help me read more

Purchased customized calendars from the photo center. It was supposed to be same day pick. It was delayed for 3 days. It was finally ready for in store pick up. I get to the photo center they find my order. The guy tells me "oh there was an issue with the printer so it turned the background of the calendar pages yellow." Why I wasnt i called before hand to ensure it was OK idk. I say its fine then I see them just put the pictures in a photo envelope. I asked if the calendars get bound together cuz hello they're calendars not individual pages of a calendar. The guy says "oh they're calendars?" Did they not look at the order? They then proceed to tell me that would be another step and I would have to come back 2-3 days from the ready for pick up notification. He said the pick up notification is just for the prints itself. Why would i pick up prints of a calendar? Again, why did no one call and explain that is beyond me nor was it indicated in the notification nor in the order. Mind you i need the calendars by Tuesday and its currently Saturday. He says it'll be like 2-3 days and that's something the opening shift would have to get to but he didnt know how quick they would be able to do it. My theory is they didnt look at the order to realize it was a calendar and clearly their negligence. Now im playing the waiting game in hopes I get it in time. He did recommend I leave my number and note its urgent for the morning crew to hopefully see. I would need to make a 2nd trip for this now. I specifically chose the N. Davis location thinking it had to be better than North main cuz N.Main is horrible. After this I think they're equally disappointing read more

We've been to Walmart's all over the US and China. This is the most disorganized and lowest in stock we've ever seen. They had half what we came in for. The three employees asked for help; first told me she didn't know, second they were probably with paper goods, and the third looked it up and they were right next to her where she was stocking. read more

Today I went to get 2 tires. Waited over 40 minutes for someone to talk to me. The woman in the front asked me if I had an appointment, to which I answered no. She walked away never asking if I needed any help. Then a big guy with a beard told me that he Only goes by appointment,so I went inside to talk to a manager. A thin guy with a beard with a badge that said lead tells me,veo you are trying to get 2 tires and when I stated my frustrations with his lazy crew he tells me that it would be best for me to take my business elsewhere. During the time that I was there the "workers" in the tire/lube department are in the back mostly talking and not doing much at all. I will Never take my cars to this store. The crew today is lazy, slow and unprofessional. Maybe add 0 score since one star is too generous for them. read more

Grossest most disgusting completely and totally awful store I've ever been in EVER! Rotten produce on the floor with flies all over it. Dirty diaper in an isle and the bathroom which I didn't use because it had $hit EVERYWHERE! I had to pee so bad or I wouldn't have attempted to even look. I ran out of that place so fast and doused myself in antibacterial wipes. Still have to pee tho. Zero stars. Dear Walmart, DO BETTER read more

the worker at the front door named Santa was talking shit about us she was also very rude we told her the receipt printer wasn't working and she said ask someone else when she had the chance to help us seeing the workers were busy and then when half of us left she was saying we were incapable of doing anything and lazy when we were asking for help and then proceeded to talk smack to another worker and she looked indifferent while listening horrible experience read more

Ended up here twice during a camping trip gone bad. They had everything we needed at a fair price. The store was pretty clean and the staff were friendly and helpful. Note I travel with a service dog and they Baileys 4 paws up for ease of access. No issues. read more

I liked this store at first because it was convenient and they carried everything I needed. As time went on, I found customer service going downhill partially due to a cutback in team members assisting guests, and moral just wasn't there. Trying to get help was not easy. Walking around the store I finally found someone to help, but sadly they told me what I wanted wasn't their department. They did call for someone else to assist me, only to learn it was a very young person who did not know about the products, and he began reading the directions on the box to tell me about the product! Hello!!! I could have saved myself twenty minutes and just read the box myself. Please hire more staff, and do more training. Thank you. read more

I ordered tires online and when they arrived to mount on rims I noticed a bubble. Defective tire. They gave me the run around saying I had to call the tire company which was bs. So I had to go above them and get refunded. Don't get tires at Walmart. Period. read more

There needs to be a better system with baby formula! I don't want to be standing there for over 30 min to get a can for my baby.

I've been waiting for somebody to come and open up the medicine cabinet for some Aleve. I've been waiting for 20 minutes already bad customer service. read more

Walmart Supercenter - Aleve - Department Stores Near Me - Salinas, California

The Vision center Raul I apologize For calling you the wrong name for 4 years But what a sport you are......the staff a this Vision center is amazing Thank you so much Alicia Plus Raul and Jazmin..... read more

It's unfortunate that I cannot leave a 0 review. Sat 12/6/20 , dropped off at 10:30am (our appointment was at 1pm) - brought in our 2015 Toyota minivan to get new tires that we ordered on Walmart.com. Received a call at 5pm that the tire change was not possible because they didn't have a 4 point lift. It took them this long to tell us. So what I'm to understand is that they can't service minivans, SUV's, let alone trucks. We attempt to call Gilroy as they've installed tires for us in the past. We can't get a single soul on the phone. We call corporate to try to get us someone to talk to. They apologize for any inconvenience. 2 days later, GM for Walmart at Davis calls us. Apologizes and asks us to bring in the minivan on Sat 12/12 and that he will take care of us. Sat 12/12 - we bring the van at 10am. Get a call at 11:30, there is an "issue" with our minivan. We come in, "the lug nuts in the back are 'rusted' and we can't remove them" I ask where else I can get these removed since obviously they themselves are a tire center and can't do it. He said they didn't want to try because they don't want to be held liable for damaging it. I drive my very angry self over to Salinas Toyota, they take my minivan and say that the nuts will not be an issue. read more

One of the few Walmarts that consistently has my favorite muscle milk always in stock. I buy the fairlife core power strawberry banana protein shake, in a bulk. It's one of my favorite protein shakes! And it has lots of vitamins and minerals, high in protein and It's a great recovery drink too after an intense workout. read more

Walmart Supercenter - The good stuff! It's so delicious!! - Department Stores Near Me - Salinas, California

Worst Walmart ever! Do not come here. Go to the other Walmart in town. Staff needs to be provided with additional training, & basic management needs development. Very poorly run store, & it's apparent the moment that you ask for help from staff. Nobody seems to have the knowledge/training required to help customers with simple issues. read more

Very bad customer service all the managers are not doing there jobs they are lazy and fight with and argue with customers they make you feel like your money not anything don't come to this wal mart all workers need to be retrain rate 1 Star read more

Walmart Supercenter - Poor dirty Walmart - Department Stores Near Me - Salinas, California

Rose was very rude she said she was busy even tho she was on the phone on hold then when I asked her if I could pay my car oil change she said she couldn't do that wasting 30 minutes of my holiday off until Clark who was very nice took my payment very fast and the guys who worked in the auto department very nice and helpful read more

I should have expected this. Saw a video game online for $36.91. Was going to Costco anyway so went into Wal-Mart to pick up the game. As usual good luck finding someone who can unlock the case. Finally some lady who clearly didn't want to be there showed up. Notice the game in the case is priced $49.99 so point out in my phone that THEIR website shows $36.91. All she said is the price in the case is what I'd pay. Showed her the website again but she didn't have a clue. Asked her to take it out and scan it for the price but she said if I wasn't going to pay the price in the case she wasn't going to open the case. Typical Wal-Mart customer service! Thought of complaining to a manager but past experiences show that they don't care either. read more

Great deals is one thing I like. What I don't like is their lack of care for COVID They used to limit the people but they think COVID is going away and letting more people in like Trump. They are doing this for money when they are worth trillions of dollars. If you care, listen to the CDC If not, I'll bring my business to Lucky where they really care about this read more

One of the most chaotic Walmart I go to. From parking to shopping carts, shopping and even checking out. There is always massive people here even during odd hours. They don't open the registers even if there are 5-10 groups of people waiting in line at each cash register. Shelves are half empty and not being restocked. I try my best not to go to this Walmart only if the husband says we are near hear then I'll go, I'll drive the extra 2 miles to the other Walmart. read more

What I like about this store is that they have pretty much everything and in the west side of Salinas this is the closest thing to a grocery store that we have. The addition of self checkout has only made it better. What I dislike is the fact that half the stuff is under lock and key, which means you have to find an employee to open it for you, good luck with that. They have contact lense solution locked up WTF! read more

Waited over 20 mins for curbside pickup. No one answered the phone the 20+ times I called. Customer service didn't even pick up my call. Someone finally came after 25 mins. There was only 2 cars waiting... Obviously understaffed. Guess management does not care for customer satisfaction. Terrible overall experience. Only way it could have been worse is if I was forced to go inside. Still might have been faster though! read more

Still no bags. The slowest cashiers. The worst non functional checkout setups. Who designed the checkouts? Every other Walmart manages to get bags except this one. Who runs this store??? What a joke! read more

I need it to get some thread from this store and it was very quick in an out, got what I wanted. I didn't get to spend much time there but check out was fairly quick and easy! read more

I'm very pleased with this Walmart. Everytime I shop here, the staff are always friendly. I have to recognize a particular employee, Kristin, i needed help in crafts & she went above & beyond to help me. Unfortunately i have to use the little motor scooters due to disability, it's hard to find what i wanted & she helped me find what i needed & grabbed the colors of ribbons i needed. This is such a difference from the experience i had at another Walmart in town. Very kind & helpful & this customer left very happy. read more

Walmart Supercenter - Helping me pick the right size of ribbon. - Department Stores Near Me - Salinas, California

Roberto treated disrespectful and unkindly. I am a black elder and feel like I was prejudiced against because of age and color. Wanted to return item with receipt but Roberto gave me a hard time even with receipt. He said no refund go get another item. The other worker already decided to give refund but he butted in because I was a black senior citizen. read more

I made the mistake of asking a worker where the energy bars were. He gave me a blank stare. I said, "you know, nutritional bars." Another blank stare, this time with a little more confusion mixed in. I said, "Like Cliff bars." Nothing. "power bars?" Finally! A light turns on, and he directs me to aisle four. What's there? Cereal. Oh, and cereal bars. NOT what I was looking for. The place is crowded, confusing, disorganized, and filthy. read more

Lets be honest here. Most people come to Walmart for one reason and one reason only. The prices $$. They can't be beat. The store in in itself is very poor. But you can't blame the staff for the lack of enthusiasm or clenliness. I mean c'mon everyone knows how F'd up Walmart is to their payroll staff. So you can't argue when customer service lacks. Anyway... Main reason I come here is to do my grocery shopping and even thou their produce isnt the greatest it most definitely is the most inexpensive. I spend about $60 a week on my lunch meals for myself and my lady. That's a bargain compared to other Supermarkets in where I spend 20-30 on just a few single ingrediants I couldn't find here. All in all Walmart is Walmart. If you know it, you know it and if you don't; learn to understand that you're here for a bargain not customer service. read more