I had one of the most unprofessional experiences I've ever encountered at this store. When I tried…read moreto get help, it was nearly impossible to find anyone available because employees were scrambling to finish their quotas. When I asked if someone could assist me, I overheard what I was told was the manager telling other employees to tell me she was "busy." The shocking part? She wasn't helping another customer--she was discussing her personal marriage issues with staff. I understand everyone has personal problems, but using that as a reason to avoid customers and making employees cover for her is beyond unprofessional. This experience left a really negative impression. Management needs serious attention here, because no customer should be treated like an inconvenience

Marie sucks as a cashier. She does not know how to charge a gift a card I had to go to customer…read moreservice and they were able to help me in half a second. I don't recommend this Target since they hire cholillas like Marie.

Came in here for some emergency camping gear and they have everything we needed. We were helped out…read morequickly however the sliding doors had some trouble opening because they were locked up. Propane tank was easy to grab.

The auto department is worse then the aDMV . Nobody wants to answer the phone . I booked one line…read moreand had a 8 o'clock appointment. I sat in my car and now one approached me. I went inside and asked if anyone worked here? The mechanics said he did but didn't work until 9'am then the Manager showed up and he told me to go Back to my car. After another 25 minutes someone showed up. I am sorry but this has bee the worst customer service I have ever experienced and it is not acceptable

One of my favorite stores for so many years now! It is one of the main shopping stores in Salinas…read more They have men's, women's and children clothing here. They have shoes as well and so much more. They have great makeup counters, fragrance and jewelry counters. Great place to find gifts or to shop for yourself. We went right before Black Friday and there were so many deals with clothing up to 60% off, I had no idea they had an entire area behind the kids clothing with racks and racks of clothes at additional mark downs! Definitely a great place to shop!

This review is solely for the fragrance department…read more Their cologne section here is amazing! Had a WONDERFUL experience so many brands that I wanted to try and couldn't find anywhere else. I already knew what I wanted, and needed to buy a new bottle of Mont Blanc Legend Spirit which is my favorite cologne. The cashier that helped me was kind enough to let me try other colognes, she had great suggestions, but overall I already knew what I was there for. If you need a unique bottle of cologne and want a great shopping experience, check macys out, no matter what location I go to I've never had a negative experience buying cologne here - thank you

NOT a good shopping experience…read more Just a train wreck, every aisle was packed so full of stuff it was just falling off the shelves. So over packed, most resale and thrift stores are neater and cleaner than this Marshalls. I've been to maybe 6 or 7 different ones and this Salinas store is a mess. Is there a corporate? And if so why aren't they looking here? Why are they looking the other way? We get the part that you're choosing from a weak work pool and you get what you get but why stuff your shelves and clothing racks? Do you only stock once a week? Okay, I've spent enough time on this review. Last words...probably never again.

I don't find too many clothing items but they have a large selection of shoes! the line is always…read morelong though, prefer the Marshall's in sand city

North main Ross. Over years noticed management is so unfriendly and rude which feels like it is…read moreresulting in bad customer service and horrible judgement to honest customers. overall experience is very unwelcoming. Compared to many other rosses this one is the most uncomfortable to be in . As a shopper who has worked in retail over 12 years ,this team under the obvious management of store would suggest keep emotions at home and teach associates to do so as well. Nothing positive changed on the outer view so decided to review.

Always find great deals with all the mark downs. The staff there are so busy and are so friendlyread more

This store has it all. So much fun shopping here. Sales staff are so friendly and seem to know…read morewhere everything is. And if they dont know, they immediately pull out their little phone to see where it and and how many are in stock. They have everything you could possibly need to fill up.Santas sack. Its my one go to store for all the Christmas gifts i need.

Self checkout line is disorganized and frustrating. Clear products for space for self checkout line…read moreso it works.

I was looking for some new Levi's pants. An employee named Michael went above and beyond to help me…read morefind the right size, style and color I was looking for. He even showed me where the buttoned dress shirts and belts were. Five stars for Michael

We had a very negative experience yesterday at the JCPenney salon…read more It wasn't the salon itself... But the provider Adrien/AJ. I hesitate in writing a "negative review" because.... it is not my desire to hurt anybody. But I think that our experience needs to be shared. I dropped my 21-year-old off to have her haircut. She has longer hair and was looking for a simple cut- no layering... just a clean up. She had specific pictures in mind that her hair could potentially do . When I came back near the end of the appointment, ... The first thing I saw was that her bangs were cut much higher than she had told me she wanted. I asked her about that while AJ/Adrian was still working---- I said: "wow your bangs are short-- you went a lot higher than I thought you would go". I could see the concerned look in her face-- So I zipped it from there. Not only were they shorter, but they were very blocky with absolutely no blending done . They just had a blocky chunky- flip- forward movement. The back was not anything close to looking finished either. I asked him about the point that her hair came to-which was off-center. She was trying to be positive and said, "that's what I asked for"----- but I could see it was a jagged offset point. It looked like a craggy shoreline. There were also stray long hairs here and there in the front angles. In addition to not blending the bangs into the corner/temple-line of her hair--- He cut the bang wedge very deep -- instead of the wispy Front bang she wanted. So it just went from a chunky bang- to long front temple corner pieces --- not graduating at all. It really looked bad and blocky and totally unblended. This haircut cost us $60. I went ahead and tipped the $10- I should not have tipped him... but it was habit. And I hadn't really looked at her hair yet to see just how bad it was. We did that when we got home. It was really heartbreaking. In the salon, I didn't have the heart to critically look at it because she was already upset... But trying to hide it. Two hours later we found another Stylist who was able to blend and thin the bangs into something that made my daughter very happy. It looked so much better!! In addition to the bad haircut we got by Adrian/AJ..., I would say the negative energy that came from him towards both my daughter and myself when I showed up to pay... was palpable. When we left the salon- I asked her if his energy had been so negative during the whole appointment. She said, "yes -- it felt very tense". The poor quality of cut felt 'spiteful' to her. Not sure what is going on in his life right now, but I would avoid him for the time being. On a side-note ----, the savior-stylist's name was Jasmine Tamayo at "Jasmine Loren Salon And Blowdry Bar" -- She was so empathetic, and saw us immediately. She was ready to put the apron on my daughter to 'fix it" ... But immediately read her body language that she was not ready to trust her because of what had just been done to her hair. So she put down the apron and just chatted with her. Jasmine gave us advice about how to move forward and what could be done in the immediate. She won my daughter over and gained her trust. Not only did she fix it, but I would say it's a style that my daughter might lean towards-- with a longer bang. Her blending skills were off the charts. On top of this, she only charged us $10 to do a bang cut. Of course I tipped her more than she charged. If you want a great haircut... Go see Jasmine Tamayo at Jasmine Loren Salon And Blowdry Bar. I'm heading over to write her a positive / glowing review. She's the BEST!! (831) 998-7570

I started my way to the Levi's section because they were on sale. I asked an employee she suggested…read moreI check Jr's for more sizes. Anyway, I came back to the Women's Department and grabbed all the jeans I could find in my size (6) pairs. I headed to Fitting Room and there I heard a woman yell out... there's a woman with a cart full of jeans??? I was shocked that an employee would yell that out into the Fitting Room to another employee??? I was like... is she talking about ME! Mind you I only took (2) pairs to try on. I was troubled by the comment thinking to myself does she think I'm stealing all these jeans... I had a small black bag that only fit my little wallet, phone and keys... not POSSIBLE!!! So, I head to the register, and the lady there says oh you found all your jeans??? I was like YES, they were referring to ME. I have been a Kohls customer for like 15 years or more and I use my Kohls credit card every time! I am disgusted by the fact that employees think everyone is in their store to steal??? No, we are NOT! It's DISRESPECTFUL to announce such a thing and if you are so concerned maybe your store should invest more on security. Also, that employee needs to be spoken to because she could have been more discreet/responsible about the whole situation. This store is rude and they NEED more CUSTOMER SERVICE TRAINING!

One register open at 5:30PM. Now they have a new alignment of their registers which includes…read morepick-up of online orders and the Amazon returns, such a mess! How about we get some more staff to work the lines

Ross has a lot of stuff and a lot of the time ever thing I need from clothes to gifts they have a…read morebunch of good thing there almost my hole wardrobe is from Ross really nice quality store to would recommend only not five stars because very expensive but other then that great store

I have been shopping here for decades even though I live in another town now that is farther away…read more But the amount of merchandise here is really good. All I have to say for today is that no one seems to be sweeping up or cleaning up the outside. I have never seen it so dirty here, pee left by homeless against the outside walls, sweets and gum wrappers tossed all over the gutters , blowing around in the wind, some plastic clothing hangers tossed outside, maybe from a ripoff, it looks like an old abandoned building on the outside. Doesn't the management have any pride of appearance?

Store is always stocked up. Can get messy at times by customers that change their minds on things…read moreand don't put them back in the correct area.

The selection is good and the value is great. People complain about the store being a mess it is…read morethe customers are at fault. They throw items onto the floor and their children are little terrors they are not well behaved. I have said my two cents worth complaining to the parents to teach them to respect the store. When you do pay at the counter the sales person is very knowledgeable and gives me great service.