A quick stop at Walgreens today, to talk with the pharmacist and to pick up some toothpaste…read more Re. the pharmacy. My husband had a one-time prescription filled at this Walgreens pharmacy a few weeks ago for a medication to prevent altitude sickness for an upcoming hiking trip to Nepal. It was a one-time prescription with no refills. Our Walgreens on-line account is also set to "no automatic refills." However, we have been receiving a large volume of irritating emails and texts from Walgreens asking us to pick up a refill for this prescription. Using the online "cancel" feature was not successful, so we dropped into the pharmacy to ask the pharmacist to correct this. It appears to be corrected now although there was no explanation for how this happened and how to prevent it in the future. We also picked up a toothpaste, which was on sale. The check-out clerk was friendly enough, but I was disappointed that she didn't ask whether we wanted to use our Walgreen Rewards Points, as I had forgotten to mention this.

By late afternoon of the following day, the Omnipod was finally in for pickup. According to staff,…read moreeven though the prescriptions on automatic refill, they are not allowed to reorder and have it in stock, until the individual orders it, & the insurance company goes through their process of approval. So, in the interim, the supplier does not allow for any stock that may need to be regularly shipped out to that store for that time period, which causes a shortage, problem with delivery and then causes an availability issue to the consumer. Of course, I'm oversimplifying what actually happened in this case. But, what happened was the order was placed in advance. The individual's omnipod was due to run out on Tuesday evening when it was the last available time they could wait to pick up their Omnipod at Walgreens. Wednesday, nothing delivered. Thursday morning, nothing delivered to Walgreens, and Thursday evening after dinner, the Omnipod was available for pickup at the pharmacy. That's 48 hours without an insulin pump. That's 48 hours trying to recalculate insulin to carb ratios for injections that usually happen at a different rate. It's life impacting. It's not like stopping at an air pump at Sheetz, and later at Wawa and then later at an Exxon gas station, until you can get your tire fixed. Insulin impacts the amount of glucose in your blood, thereby effecting all of your organs in your body. The Omnipod with the cgm tries to imitate what a working pancreas does in your body. Someone who is insulin dependent, or type one diabetic, has a pancreas that no longer works. It's not a perfect system. But, it's as close as type one diabetics will get to an artificial pancreas. They can't change their eating habits or exercise more or do anything different to make them use less insulin. They are insulin dependent! Without insulin, they cannot live. However, it seems that pharmaceutical companies, health insurers and other medical related suppliers feel that keeping a regular stocked supply in of diabetic management supplies is too costly and can be reordered and supplied within 24 hours. It cannot, as evidenced in this and in previous circumstances. 48 hours from when the Omnipod was supposed to run out and the time the individual was able to pick up their new prescription. 48 hours of erratic numbers, stress of will it come in, stress of what if, and don't think of the hidden time bomb damage ticking unseen in one's organs as they deal with the damage of have type one since the age of 12 years of age.....

This pharmacy had been a part of RVA for years. Despite some issues a few years ago, Westbury…read morelooks like its back on track. We've used their pharmaceutical services and have never had a problem. They can be a bit higher in price, so shop around. The selection of medical supplies is terrific, the carry many items typical chain pharmacies don't. Along with the deli/cafe, the candy counter, the greeting card displays and the gift shop, I could spend hours here. Westbury remains and RVA favorite in my book!

Today is the 2nd time I have tried to return something to Westbury!! And for the 2nd time I was…read morerefused a refund!! I was well within the 15 day return window with my receipt, but the sales lady said I didn't need the box and insisted on throwing it away! BECAUSE I didn't have the box and it was from the medical side over where they sell medical things, it was non-refundable! In fact, NOTHING in the medical part is returnable nor refundable!!! WRONG ANSWER!!!! I will not be shopping there again!!!

The store itself isn't too bad. It has nicely stocked shelves and an excellent variety of nearly…read moreeverything. Well lit, clean. However the pharmacy is a quagmire, always have long lines, can't seem to keep common meds in stock. The staff seems to be stressed, no smiles. The drive-through is not operated properly as you can sit there for 10-15 minutes with only one car in front of you. Tight parking. Such a shame. I highly respect the pharmacy staff as it's the same group from the now defunct Plaza Pharmacy. Just highly stressed out now. I feel badly for them. One store trying to serve the whole County, it's not working as well as hoped.

They commit fraud by negligence Was told my birth control…read morewas only written for a month and needed another year script written to cover it so I go through all the Hassel of telling my ob to write a new one, go 45 minutes out of my way to hear they supposedly gave me a 3 month supply when they most certainly did not. Then the pharmacist did literally nothing to help and saw that there was one picture of one pack of birth control then a separate picture of 2 which obviously she took after realizing she messed up. Then to hear I can't get it because they mess up when I supposedly have a year prescription for it. Absolutely ridiculous. Fraudulent place. My insurance paid you for 3 and you Gave one

I drive from Midlothian to Montpelier pharmacy every month to get my prescriptions and other items…read moreneeded each month. They are always super helpful and always friendly. I enjoy doing business with privately owned small businesses and Montpelier Pharmacy is a perfect example of why I continue to support small business.

I've been in this store only a few times. Very nice staff. Lots of knick-knacks to purchase. I'm…read moreusually going in to drop off UPS packages which is one of their selling points--sign outside says Ship UPS here. One thing I do not like is that they do not provide any receipt for dropping off packages. They tell me to take a photo of the shipping label. I already have the shipping label at home when I printed it but it does me no good to have a shipping number if for some reason the package never makes it to UPS where it is first scanned. It is not scanned at the store. The Dollar Store down the street is a drop off point for Fed Ex. There, they immediately scan the package and you get an alert on your cell phone that the package has been accepted. Much better security to the customer in my opinion. Wish the UPS drop off experience was better.

The best employees and knowledgeable. Small town friendly! It's my go to spot for prescriptions.read more

Great customer service compared to corporate pharmacies that are available. The pharmacist was very…read moreknowledgeable and helpful. Thank you for your help.

I used to work near by and always stop in to buy essential items or snacks/drinks. Staff was pretty…read morecool, it's a really small CVS with your basic needs. The store is tidy. Parking is horrible in this area. It's across from UVA; this store gets a lot of foot traffic from the students, visitors and etc. Don't forget to put in your cvs phone number or email for possible discounts and rewards!

My favorite CVS, located in Dilworthtown Plaza, was aces. However, it was recently closed and I…read moremust conclude the pharmacy staff were laid off. The closest CVS is now in an impossible location -- easy to enter but almost impossible to exit -- requiring a left turn on a busy road with no stoplight. I am sad about this, but now do business with the local Walgreens.