I love Catos in Chester, VA ; the main reasons are the employees speak, very well mannered, greet…read moreyou and smile. I have shopped at Catos ( about 20 + years ) rotating between Chester and Colonial Heights , VA I love the clothes. It's my favorite place to go to. I prefer the Chester location because of the friendly environment. They are just so friendly and vibrant. You just want to stay in the store a few hours. They come and check on you and asking do you need help, or if your arms are full they ask to take your clothes up front I despise the Catos in Col Hgts. Sorry to put it on this review; I tried to give them their own but it wouldn't go through. They never speak or greet you in any way. I have been in to the store about 30 x last year and no one said one word, until I went to pay then two of them had the audacity to ask did I find everything I needed. Huuuuhhhh, what ? Why wasn't this address earlier by opening your mouth up and speaking. It is so rude. The customer service is 0. If you do not want to be around the public go get an in home job. Courtesy goes a long way. The clothes are fabulous. But, I am not going to buy from you and I am being ignored the whole time ; until I am ready to purchased. This is not my first review. I have come on this forum a lot about that place. Respect is a powerful word. I am truly irritated. Well you all can learn from your sister company ( Catos in Chester, VA ) is genuine in every aspect.

I love that they carry a variety of sizes! They separate the…read morestore XS to plus size. You don't have to dig through racks to find your size. You just go to the section you need! The store is clean and very organized! The one thing that upset me was that as I was buying a jewelry set (Necklace with ratings and a matching bracelet. Only one left too!) we noticed the bracelet was missing. They allowed me to purchase it, but didn't offer a small discount on it. I've had several stores in the past take a couple dollars off. I'm not letting it stop me from shopping there! Still a nice place!

Great selection, knowledgeable staff. Just like other retailers staff and management are under a…read moregreat deal of pressure to do more with less. Always greeted and welcomed cheerfully. The shift manager, Kerri is extremely encouraging, highly focused on providing above normal shopping experience for all customers! Even the mean & nasty ill willed customers are treated timely and respectfully.

We had to wait for the manager to "get back from the store" so we could do a return/ exchange…read morebecause the store associates aren't allowed!!! Terrible management!!

Binn's does have some beautiful clothes, however you have to get beyond the incredibility rude…read moresales staff. they follow you around, like your not going to notice, then when you look to them for assistance, they all but disappear, or act like they will get some dreaded illness from talking with you. I use to shop there and the staff was always helpful, not so much anymore. I'd rather go with out than have someone look down their high brow nose at the very people that make their pay check, something these people seem to have forgotten.

Stay away from this place! Seeing as they only have had one yelp review(positive or negative), I…read moream assuming their clients are too old anyways to care about the new thing we call the internet to research businesses. I echo the previous review's sentiment about stuffy service although I experienced this second hand with the my mother - "mother of the groom", who tried to order a dress for my wedding! Not only did they charge her credit card a month before they told her that they couldnt get a dress from a designer as promised, they also failed to call her soon enough about their mistake. Two things come to mind : They totally messed up and did not order the dress correctly or they are a third rate hack of a dress store and have no weight with the designer. Luckily my mom was able to locate the same dress somewhere else! Beware of this place and their false claims of customer service.

Amazing products for cheap. Able to find old vintage items for a great price. Sales men were kind…read moreand were easy to understand verbally.

The Owners are Mr. Hilton & his Wife Mrs. Anne... These are some of the Most Wonderful People I…read morehave ever been Blessed to know... They are Good Christian's, have their very own Church connected to the shop, Family Oriented, help out in their Community... The prices at the shop are Wonderful... Even I could afford 7 shirts, 6 Beautiful Black and Gold Knick knacks, 3 toys (one battery operated) for my Munchkin's, and more... I left with a bag & a box of Goods for only $40... The clothing & toys would have cost that elsewhere... I Appreciate all they have done for me... Including when my Blood Pressure was sky high and my Heart was Palpitating ~ I HAD to get away from Home to Destress... My Friends got me a room for the Night... No Questions asked... Lovely Couple... If you're looking for Pretty much ANYTHING ~ I'm betting it's there...

Redwings are designed for showing off in your work uniform, not the day to day struggles of the…read morereal work environment. For the price of a "redwing" $240, I can buy 5 pair of Bramas from walmart! Redwings are good for show, but the company sticks to their warranty, even if a sole wears through or a toe-cap is abraded to the point steel shoes. If you are a worker and not a boss buy from Walmart!

All Red Wing Shoes locations seem to have the same style of customer service and it is a very good…read morestyle. Every time I walk in someone greets me and asks if I need any help. Whatever questions I have, they have an answer and some extra information about the shoe or cushions or socks in question. ALL locations are very good

I liked this beauty store until they closed at 6:54 when I needed one thing. Like i understand ur…read moreabout to close but it was gonna one second for me to get it. A girl just needed lash glue for Halloween tmr and I live near here. It's fine but like ok tf.

12/3/21: This store is located in a busy shopping center. There's plenty of parking available…read more The store is clean and neat. It is extremely OVERWHELMING because they have SO MANY different products. If you don't know what you're looking for, you will be there forever. I walked around that store today for over an hour & I couldn't find what I was looking for. I still found a lot of things that I didn't need but am excited to try though. :) The customer service is just ok. They aren't the friendliest. I was in and out though, so I won't complain. I will definitely go back.

I come here alot..it's horribly messy,cluttered & hard to shop because of the chaos..BUT if u can…read moreget past that u can find lots of inexpensive stuff..don't expect 5star service,usually the cashiers r on the floor or just generally MIA,but no problem,just go find one and they will ring u rite up..

I love going to Hite's to check out the latest shirts and clothing. If you are in town and looking…read morefor the equivalent of the OBX store Hite's is where you want to stop! You can get Lake Life shirts for men, women and kids, and a sticker for your car! You can also get adorable lake wear, bathing suits and the cutest kids clothes! They have can Koozies, lake bags and tons of other things to remember your visit or display your love for the lake. In addition, they have adorable work and play clothes, shoes and brighten accessories. Forget a belt... They have it... No need to drive to south hill or south Boston.... Save your gas and buy at Hite's! If you happen to be staying longer and need something dry cleaned; you can drop it off there and they will take care of it. I say Hite's is a must stop for a visitor or someone who is an avid fan of the lake. The clothes are always changing and there is always a cute new shirt that you just have to have!

I bought a pair of Dansko XP2's on Black Friday (11/24/17) this year at the Walking Company in the…read moreNewport News, VA area. I typically have difficulty finding comfortable shoes 1) because I have had severely flat feet my entire life and 2) because I had surgery on one foot last year and am still experiencing significant discomfort and inflammation which is still being addressed by my podiatrist. At the time of purchase, the clerk advised that as long as I didn't damage them (wear them outside, etc) I could return them with my receipt within 30 days. I kept them for a couple of weeks (trying them on at different times of the day because sometimes that will affect the way a shoe fits) but then decided I should go back to the store and discuss the fit with the sales associate. So I went to the Tuckahoe store, explained my situation to the associate there, tried a different size and decided to exchange them for a smaller size in the same style (XP2). I stayed with this style because I liked the option of the removable footbed since I typically use orthotics in my shoes (per podiatrist recommendation). This associate advised that again I had 30 days (assuming no damage) to return if I wasn't satisfied. I kept this 2nd pair for a couple more weeks but unfortunately concluded that this fit was too snug. So yesterday (12/30/17), I decided to return to the Tuckahoe store and either exchange for the original size (and live with the large fit) or to try another style. It was a different associate this time so I again explained my issue. Although I really wanted to stick with the XP2, I decided to go with The Professional instead. When it was time to make the actual exchange, I was informed by a different associate (who I eventually learned was the store manager), that this would be my final sale. She said that the 30 day exchange period was based on the date of my initial purchase on 11/24. She went further to say that based on that I was technically outside of that window but that as the store manager she would make the exchange for me this final time. I was in shock! No one had ever mentioned the 30 days starting from the initial date of purchase. It would make sense that the 30 day period started when you made the purchase regardless of the original date and it would also have made sense for me to have been advised of this when I made my previous exchange..but okay fine. Now knowing this is a final sale, she then asked if I was completely sure that this was the pair I wanted. Well no I'm not completely sure, but what choice did i have?...Refunding was not an option either (although, based on my receipt, I was within 30 days of my most recent exchange, but I was outside of their 30 designated day window) so I was going to have to leave with something. To add insult to injury, the new pair was less expensive than the original, by $15, so I was informed that I needed to purchase something else to make it more of an even exchange...really? And when I did select a cleaner/conditioner product there was a difference of $.10 which they were trying to get me to purchase more product to cover. They, of course, could not give me the $.10 so I told them to keep it but they claimed they couldn't do that either. I had already purchased 2 unexpected products so I didn't really want more, but after reviewing my receipt, it appears that the addition of state sales tax covered the whopping $.10 difference. It should also be noted that they felt the need to confiscate all of my original receipts and my new receipt was marked "ALL SALES ARE FINAL". This experience was so upsetting to me that I actually called the customer service center today. I wanted to find out if this was truly their policy but all I really learned was that they are mainly customer service for the online market. All they could say was that some stores crack down on exchange/returns because some people violate those policies. Well that is all well and good, but I am not one of those people and I resented being made to feel like I was in the wrong. It was obvious that the shoes had not been worn, were in their original box and I had both my original and exchange receipts. I wasn't trying to hide anything or get over on anyone. But if it is your policy, to only allow exchanges within one 30-day window, then fine, it should be stated up front. Although everyone was super nice in this store, this experience left a bad taste in my mouth because I felt as though there were implications made that I had done something wrong when all I was trying to do was find the most comfortable fit and make the best purchase I could. I really like the Dansko styles and they are great for my feet when I have the right fit but I can definitely say there will no more shoe purchases from this store for me.

This store is CUTE! They have some absolutely adorable items inside and I wish I had taken some…read morephotos bc I didn't realize there weren't any online. Clean and spacious inside so easy to walk around, AC was working well on a hot day, and they have beautiful, spacious fitting rooms with large mirrors and a space to put your purse if you want to try something on. I was drawn in by a gorgeous floral long skirt I saw from the street but they have tons and tons of ladies fashionable clothing inside. Skewed more to the younger crowd (probably 18-30). Staff was helpful and welcoming.