gross nail salon. i have never been in a dirtier salon in my life. walls were dirt lots of nail holes. petite chairs torn. not small tears large tears all three chairs. floors filthy. dirty towel hanging on microwave disgusting. read more

If you push the button to get help from associate, GOOD LUCK. You may want to pitch a tent. I went through that yesterday. No one ever showed up. Finally I just left. With all the criminals running around I understand why they lock things up, but they need to have enough employees to help people. I don't expect much from Walmart people, but get a clue. This was at about 9:30a.m. when it wasn't even busy. read more

Associate Yoalma Algarin was incredibly rude and the management is not any better. Went to make a simple return on an online order and Yoalma in customer service was INCREDIBLY rude . She truly needs some basic customer service training . Didn't even say , asked me what I needed . Then when she scanned the item I was returning I said "so the thing about the payment is ...." She interrupted me to say "yeah I'll tell you right now " I don't rlly know what she meant by that seeing as I didn't get to finish my sentence. Then she tells Me the refund will go back to the card on file and I say " ok so that's what I was going to say the card on file is a prefilled visa that ....." this woman interrupted me again to say "that is the only way I can give you the refund I can't do anything else about it" this entire conversation I was polite up until she interrupted a third time . Never am I ever rude to customer service workers this woman is very rude ,it's beyond me how she has a job in this field when she obviously lacks the skills for it . I was going to say that I no longer had access to but I didn't have an attitude about it while I was explaining it I think she assumed an issue because had she said there was another way to find the card # I would have been ok. Then I ask to speak to a manager at this point I'm angry . The manager was this bitter passive aggressive woman , she obviously doesn't care if her employees are nice as long as the job is fulfilled , she fully brushed me off when I told her about the situation and told me she'd speak to yoalma in private and made the situation to be that there was nothing they could do about the refunds payment method . Once again I should mention my issue wasn't with the method it's the way this cashier interrupted me a few times and was rude This manager made our conversation about the refund which wasn't at all my main concern so I had to circle back and remind her that my issue was with her employees Bad customer service and passive aggression.This manager tells me that she will not be going in circles with me , she didn't fully grasp that my complaint was against her employee and not on the return itself it was ridiculous .i also tell her that I understand she'll be having a private convo with yoalma , however. , I felt I was being brushed off because yoalma felt no remorse and was not even apologetic. Yoalma with her passive smile said "okay " , she definitely knew she was adding fuel to the fire and management wasn't doing anything about it . Additionally she gave me a resolution on how I could get the methods #s again to which I said ok thank you . Can I please get the name of the employee and the woman said Yoalma. I ask how to spell it and she shows me her name tag very quickly and flips it . I try and take a photo and she says I can't , I say ok well, Can I see it again and she flashes it again I tell her I can't see it . It's very much done on purpose . At this point her manager is turned talking to another associate, and this woman puts her name-tag in my face . Full passive aggression, I didn't ask her to shove it in my face I just wanted to see her name longer so I knew how to spell it , this lady is not emotionally intelligent probably why she's so bad at her job . I tell the manager that she just shoved that nametag in my face as she was turned around and Yoalma denies this , manager says yeah I'll check the cameras obviously not believing me and once again brushing me off . I'm sure that if she was this rude to me in 5 minutes during a simple one item return , She's definitely been rude to people coming to customer service for other situations. I was very frustrated and told yoalma , you are so incredibly rude and I can tell you hate your job so you should Just quit . As I walk away this woman tells "have a nice day " again passive aggressively. I understand that Walmart can only do so much with certain customer service things, I would have been fully understanding had Yoalma let me finish my sentences and nicely explained things instead of being rude and passive read more

Great service, Shirley was super fast in checking out. This Walmart is well stocked and easy to find items.

I have to say that the Walmart at this location the Chicken and Buffalo wings deli is the worst customer service I have ever experienced. I purchase buffalo wings and chicken and it was so dry with NO taste. The buffalo wings had so much batter and was hard. Prices are high enough and cannot afford to through away money. read more

My go to for grocery's. The prices are good and they have what I need. A true one stop shop. Food, clothes, toiletries, they have it all.

They have all medication or baby stuff locked and I've been pushing the button and I've been waiting for over 10 minutes and no one has showed up. They need to hire more employees to open up these locks. Company make multi million dollars and can't hire employees to do a simple job. I would post a photo of all the people waiting but don't want to violate their privacy. read more

Walmart Supercenter - Been waiting for 15 minutes for an employee to open. Just for something so simple like an itching cream. - Department Stores Near Me - Palmdale, California

While my service began positively, it was undermined by a conflicting labor cost for my oil change. Despite receiving a verbal quote from one employee, then I brought it up to the second employee, I was told that the adjustment could be done inside. Then,I was charged a different price at checkout. My concern was dismissed by a third employee who insisted the written price superseded any prior communication. This experience demonstrates that verbal agreements with staff are not honored, placing the onus entirely on the customer to verify all details in writing. read more

There is a worker at this Walmart who is completely rude to everyone. I've had several interactions with her and Her name is Alma. When I walked up she was just standing there talking Not doing anything. I paid for bags and my items and she would not give the bags to me. She watched me input them onto the check out register and everything and still would not give them. I don't know if she's doing this and then keeping them for herself or what. After she was done being rude to me she went over and was being rude to someone else. They need to remove her from that area or dealing with customers all together because she has bad customer service. the other person she was rude to stopped me out side and asked me if she did the same to me and we both agreed that both of our families will not be shopping there anymore and will be driving to 10th st. Because management doesn't care read more

Donald from the pharmacy needs to get fired. Kept telling my family members after us needing medication urgently to wait and to wait and after making us wait over an hour we went to ask and he hadn't even entered the medication in the system and made us wait even longer. Anytime I tried to get his attention from the line he would ignore me. He needs to get fired immediately read more

If there's something below this number I would give it to Walmarts meat department! Expensive, old meat, ruined my whole dish!

Currently at 15 minutes waiting to get $1.16 of paint for my kid's homework assignment. This is absurd. I refuse to believe that people are robbing these dinky paints in numbers to warrant locking them up. This customer service is trash. read more

Walmart Supercenter - Secured and no staff around to open: a $0.58 bottle of paint. - Department Stores Near Me - Palmdale, California

I hate going to the store because they don't hire enough cashiers. You have to do a self check out if you can't get into a cashier line and then they treat you like you're a thief. If you can't find your receipt immediately as your exit even though they filmed your entire checkout experience Stop treating your customers like they are criminals read more

waited 30 minutes and asked 3 employees to open the locked toys each one had a different excuse one barley wanted to talk to me I left and went to target read more

Missing everything ! , to be honest I didn't even want to give it a star , but it forced me to . read more

Walmart Supercenter - Well it only came with these when it says 20piece set - Department Stores Near Me - Palmdale, California

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I bought a window shutters for $76.00 and all the hardware I needed to hang it was gone. When taking it back they refused to so I bought another and will take back the other to a more classy store! read more

Absolutely terrible, understaffed, and treats customers like criminals. If I don't find what I need and need to leave, they stop me assuming I'm stealing something because I'm leaving without buying anything like come on, I don't have anything on me. This place needs to fire its incompetent management. read more

Bad customer service she had the worst attitude she didn't even help. She was more focused on her phone than helping me.

Is there anything that ISNT locked up? Takes at least 30 minutes to get your item that is locked away. Workers couldn't care less about you or your time. Could be just poor management. Walmart is notorious for treating their workers horribly so who knows. There has been a few times where I straight up walk out of Walmart just to go to target because at least at target, they don't have more than 80% of the store behind a glass wall. read more

Went on March 1st to this location that I have been going to for 17 years. I am disabled and it's hard to walk around the store without the cart. Went to cosmetic dept, Cheryl an angry black woman barked at me I can't go in with the cart. I told her I can. Instead of asking why she continued to bark at me, I walked away, she still continued. Then Danny from Asset Protection came over threatening to kick me out. That went on for like 10 minutes, I said" I don't give a "F*** what you do. want to know HIS response to me in the store on the clock was, "I DON'T GIVE A F*** ABOUT YOU EITHER". This is my 2nd interaction with this man. At this point it's harassment and he continues to work there. I worked CS 45 years for BIG corporations, and only saw 1 person fired on the spot for cursing at a Customer. Regardless of the situation, de-escalate and keep your composure. read more

Clean environment, staff appears helpful during my visits. Recommend the shopping experience.

I came into the pet department and needed a product that was locked up. I asked an associate nearby, he stated "he didn't have a key" and walked away. I pushed the "need assistance " button 3 times and waited over 20 minutes. No one came to help. I left. Somebody needs to get their crap together. You are losing a lot of business by not supporting your ccustomers needs. read more

Meat Market Fish put in plastic bad then wrapped in paper. Sadly this is bad. This used to be my favorite supermarket until I until I purchase my catfish from there. A purchased $40 worth of catfish only to put it in a freezer take it out to cook and the plastic is stuck in between the fish when peeling the plastic bag off the ink is all over the fish... this is disgusting this disgusting now my fish is no good. They have to find a better way to wrap the fish other than putting it in a cheap plastic bag is plastic bag that was meant for fruits fruits and vegetables read more

Walmart Supercenter - Wrapped cat fish I plastic bag ....yuck - Department Stores Near Me - Palmdale, California

emo looking guy in bakery has bad customer service did the wrong thing on my cake and made it look messy

DO NOT ORDER FOR CURBSIDE PICK UP!!! I placed an order for pick up and got a message saying it was ready. My husband sat in the car for OVER AN HOUR and no one came to bring the order out. I have tried to cancel it online because calling isn't an option since they either don't pick up or pick up and transfer you over only to hang up on you with no help whatsoever! NEVER ORDERING FOR PICK UP AGAIN!!! read more

Love this walmart.. car gets an oil change while i do my shopping.. can't beat that. All in one and fresh food to eat and drinks read more

Walmart Supercenter - Lil buggies...koo - Department Stores Near Me - Palmdale, California

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This walmart is small but have friendly cashiers and recipit checkers i think I prefer the 10 st west location for more products have good prices its just small they have awesome people working at money center I love coming to Walmart overall good location read more

At 4:50pm on July 14, I experienced poor customer service from the manager, a large Hispanic man. I was purchasing the last bag of sand for my landscaping project, but it was ripped. Despite this, the manager did not offer any discount. As an employee at the container store, I understand the importance of good customer service, which this manager clearly lacked. I know everyone would see the bag ripped they would ask for a discount and not just me. read more

If I could give this Walmart zero stars I definitely would! Went in for two simple things in the cosmetic department and the blonde lady that was there tells me I have to stand in line in order for her to even help me and when it was my turn to be served, she helped other customers with no problems then proceeds to look dead at me and continued to walk off to help another customer. This Walmart is completely outrageous and ridiculous. read more

Worst service ever. In the produce section, I spotted an elderly lady with a cart full of groceries and she seemed to be having trouble walking. I asked her if she was ok and replied that her "legs were giving out". I asked a grocery attendant to get her an electric chair; "there might be some out front" he responded. I told them that I expected for him to help her and assist her. Asked if he knew the "Americans wit Disabilities Act". He didn't. I asked another employee that was less hesitant, after a while said that no chair was available. I asked for the first employee to call a manager, told me he didn't have a walk-in talkie and needed to "restock vegetables" There was not a manager on premises and I spoke to a 'lead' He told me there were no chairs available. I told them that under the Act, the store is to offer asostance and that I expected him to push her cart for Her and expedite her check out. He hesitated and after many excuses, he did. While I was at checking out, the line was long and full of elderly people. I asked the same lead to open another cashier. After saying they were understaffed and people waited over 30 minutes, he opened another register. #waltonsfamily read more

If I could give them less than 1 star I would. On Friday around 4pm I purchased a shirt from the Walmart in Pico for my teenage son. It had a tag on sale for $11. We got it home and it was a little more snug than he wanted, plus nobody had taken off the security tag so the next morning (less than 24 hrs later) we brought it to the walmart in Palmdale, on our way to see family. I told them the situation and searched for my receipt. They found in the system that I had actually bought it for only $3, which I found the receipt and indeed I had bought it for that price. I told them he wanted a size up and so they returned it, and put the money on a gift card. We searched for the shirt and only found it in mens size large which wouldve been 2-3 sizes larger than him so we decided to go back to the customer service station and get his shirt back. They grabbed it and rung it up... for $20. I told them the situation, handed them all the receipts and was told there was nothing they could do because now I am in a new area. I asked to speak to a manager. Manager came out all upset looking. Couldnt care, frustrated at the world. Said the same thing. So I ended up buying it because my son shouldnt have to suffer for stupid Walmart employees being dumb read more

Store associates are rude to customers for no reason. I won't go as far as saying all of them because the guy who rang up my items was vary nice. read more

I let the employee know that they should cover their nose and preferred to ignore me and make them work, hopefully they will teach them to put on the face mask correctly. read more

Walmart Supercenter - Covid-19 - Department Stores Near Me - Palmdale, California

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Was greeted with not a welcome, but derogatory remarks about my appearance from an employee when I walked into the store. Made me self-conscious for the entire time I was there and I just rushed to leave. Never going here again. Read the other negative reviews here and just stay away. Go to target. They're actually nice there. If any management happens to give a single shit, it was 3/26/2021 between the times of 4 and 6pm, on the right-side entrance of the building. Didn't catch the employees name but I wish I had. read more

I would like to thank everyone in the auto care center. There has never been a time in which I received bad service. These guys work hard, efficiently, and with a great attitude. My hat goes off to everyone working there. Thank you for your great customer service ! And happy holidays. read more

This Walmart is being renovated. It's open for business and I have to say it looks really nice . Merchandise look very neat one thing thou sometimes you can't find items because they are sold out . But keep in mind that we have small towns like Little Rock and people from there come to shop at this Walmart so totally understandable. But I also see the stockers working hard at keeping those products in stock . I see them working and they are doing a great job. Another thing is that some items are locked in cabinets and it's really hard to get someone to who has the keys to come and help you, you push the red button and wait and wait and sometimes they come and sometimes I have to go walking around trying to find a worker to help. There should be always someone standing like they used to have on the pharmacy section there was always someone there before, now I don't know what happened . So that is one negative issue that has to addressed because like me disabled people we need something and can't get it because it's locked . I understand some items need to locked but I would ask Walmart to always have someone by the pharmacy ready to help a customer. read more

Danny very helpful employee helped my party and I to our desired aisle with ease, definitely will return to this Walmart! read more

Walmart Supercenter - Danny very helpful employee - Department Stores Near Me - Palmdale, California

As a former employee at this store, I can tell you that customer service is at the bottom of importance to management in this store. Knowing that half their store is in lock ups, they refuse to hire more Happy to Help or schedule the ones that they have staffed in order to covet more hours for their bonus or for people they ask to stay overtime. Be prepared to be waiting more than half an hour for service because only a handful of people have keys for the lockups and good luck on a Sunday because only 1-2 ppl are scheduled. read more

Greeters are bumping music, everything is locked up and only ONE Miserable happy to help, cashiers look overworked and stressed but only a couple are the sweetest checkers. Some Self checkout associates are EXTREMELY RUDE. They are always short staffed. Long lines, customer service needs to improve drastically. They need to remodel the front where it can be safe to move freely. read more

WalMart's Supercenter is NOT Supercenter! Walmart is very aware that we are in a crisis, yet they are out of Toilet Paper 30 minutes after they're open (really)!!! Not only that they are selling second rate toilet paper and paper towels, these aren't the regular toilet paper or paper towels that is normally for sale! Walmart is aware of this crisis yet they pawn off less than satisfactory supplies, where is the Charmin, Great Value, Angel Soft toilet paper and Bounty paper towels? I feel that they can do better, they're a multi billion dollar company they could treat us better than this, their reaction to this crisis is unacceptable! Walmart you gross too much money to treat us like this! read more