Very disappointed with how this Walmart location handled a situation I was in with a cashier. Her name is KIM and is older with longer grey hair, and wears glasses. I was there with my two YOUNG kids a few weeks ago, and she got very heated because I left two bags behind, and she had to remind me / went after me so I didn't leave them - which I was greatful for and said thank you both times. Mind you I could tell she was annoyed from the very start, I felt very negative cold energy from her from the moment I encountered her. She did not smile, did not ask how my day was, and she just seemed over all very annoyed. To be honest the only thing that I was able to think about is this girl is either racist, or is completely judging me because I was using WIC. Anyways - the second time I was almost out the door she says "IT'S NOT MY JOB TO REMIND YOU ABOUT YOUR BAGS". I then said thank you for your kindness, and almost left, but decided I should have never been treated like this, and wanted to make sure managment knew because I was sure I would not be the last person she would treat like this. By the time I got there I was in tears, because I have never been treated with such coldness when I am out shopping. I have been there a handful of times since because this Walmart is just the most convient to me, and I have been shocked to still see her working there... read more

Caroline or whatever her name was with short hair working self checkout, grocery side around 11-12pm on 18 Mar lacks decency and suggestive prejudice actions. On two separate occasions, she has come to self checkout and searched each of my bags one by one. The only POC in the area. I will be contacting HR /corporate. Disgusting behavior read more

Groceries were purchased , paid additional for express, not delivered went to store to speak to supervisors Denise and Rhonda, unconcerned no resolved, expressed it was for a senior she needs the food. learned they went thru third party and they are not responsible. meanwhile. Affro admitted wrong address to supervisors. I ordered thru Walmart. Day 2 no food. Everyone passing the buck. meanwhile no money for food 5-10 day refund. refund not wanted just food. read more

Very disappointed in Walmart Copperas Cove cancellation and refund process. Placed a large order on Tuesday Nov. 25 at 2.30 pm for a same day delivery. The order came to over $375.00. As of 6:30 pm, their automated response could only show "delayed". I called WM and they couldn't guarantee I when it would get delivered. Called WM corporate and they suggested canceling the order which I did. We went shopping at 8:30 pm to get what was needed. Problem? When anyone places an order for delivery, WM automatically places a hold on your card or bank card. But if you need to cancel, especially when they are at fault, it "can take up to 7 days". Kind of confusing about the delay since financial transactions are processed immediately and magically through cyber space and time. Except when they have to refund. read more

I decided to write a review. Mind, it's been two years since I've darkened the doors of Walmart. Went in with a friend who insisted on going in. I didn't think it could get worse but it really has. The floors are once again black with dirt. Still zero customer service. Walmart is still apparently telling its employees to not conversate or be polite with customers. The store smells. Walmart cuts off the roaming lights so much so often for so long I can't see a thing which is probably so we don't freak out over the filth. The door Nazis were still present I noticed. The newest thing-Walmart apparently wants you the customer to pay to check yourself out when you're not even an employee! What a joke. I noticed Walmart is still playing the location and price game too. I located the same exact item in three different locations within the store and all three had different prices. I also noticed that Walmart still isn't enforcing a dress code as people of Walmart and apparently of Copperas Cove were in full force in pajamas, slippers, as well as clothes so minimal there was no guessing and clothing so tight it was sickening. Mind this wasn't just the customer base that looked like this but the staff as well. I wasn't certain if the one staff member was a part time hooker or not with the way she had herself on display. By the way Walmart, I would also suggest that you give your employees a hygiene course because wow, the body odor made me gag at checkout. With all the piercings & tattoos I thought I was in a bad tattoo parlor for a second. I would wish the city would give you a health violation but let's face it, Copperas Cove is just as complicit. You suck Walmart. read more

Don't be mean to Walmart....think about the kids. Walmart has decent prices but sometimes I wonder how...also they still are rising prices like everywhere else in America. Inflation is real. read more

Walmart in Copperas Cove Texas just accused me of stealing when I clearly bought the item and it was my first item on my list #KKK is real and live today. I have 24 years of service in military. This was so disrespectful for this store to accuse me when it was the first item on my list I checked out for my 2 year old son. This store has no respect for military soldiers and veterans. read more

Walmart Supercenter - a receipt for a walmart - Grocery Near Me - Copperas Cove, Texas

They had me sit for two hours just to be told that my tire rotation could not be completed because apparently I need two new tires. I wish I was told that the service couldn't be done before I sat outside in the heat just to be told with an attitude that nothing could be done. This Walmart literally has the worse customer service people working in the auto center. Never come here for a service unless you want your time wasted. I never leave reviews but this was so unprofessional. On top of that they had a line of cars and people waiting 2 plus hours just to have their car not even worked on. So damn unprofessional read more

By far the best online delivery service I have received from a Walmart. I live in Killeen, placed my order yesterday for delivery today. It came to me bagged with care, then the delivery driver placed it carefully at my door. Whoever bagged my items did a fantastic job. My deliver driver got a bigger tip it was $10 I changed it to $15 never tipped that high. So thank you to the person that bagged my items and my delivery driver. Best experience EVER!!!!!!!!!!!!!!! read more

Our store going down hill getting rid of stuff we need and want shelf's empty in many areas,

Wondered why this Walmart has bad reviews. Welp you would think with a Walmart in a smaller town they would have more things in stock compared to Walmart in Killeen. This place doesn't have much of anything in stock that's the reason why no one flops to this Walmart doing this hoarding era. Just go to the HEB down the block as I did. Got most of what I wanted there. read more

Ordered a cake from the bakery. The lady that took my order was very friendly and listened to everything I asked for. She went above and beyond. Thank you nice lady from the bakery (sorry I didn't get your name) read more

Walmart Supercenter - Perfection - Grocery Near Me - Copperas Cove, Texas

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I attempted to make a return of a large/heavy item. After unloading it from my car I went in to find that the service/return desk didn't open for another hour. No where are alternate service desk hours posted (on-line, in front of the store or are the return desk itself). No one was able or willing to assist and I obviously left a little frustrated to make my return at a later time. The greeter was extremely apologetic, which I appreciated, given that it wasn't anything she could readily fix. The store needs to do a better job communicating. read more

Not only has Walmart completely killed small and local businesses around the country....but this one in particular really blows. While on some things they may have lower prices, I still find myself having to buy most of my non food items online. As for food...well, we make do with what is available. When you live in an area with no shopping variety, there isn't much you can do....and this Walmart knows it. Not once have they had enough check out lines open, and not once has the store been remotely clean. Their bathrooms are deplorable....words can't describe how gross they are. I have moved around a lot...and have shopped at Walmarts all over the country. The employees at this one are particularly poor. They are poorly trained, have zero customer service skills, and all in all, do NOT know how to do their jobs. This must be the worst Walmart in the country....or close to it....Killeen Walmart gives me panic attacks. read more

Of the Wal-Marts in the greater Fort Hood area, this is one of the better ones. The employees are generally helpful and the store is normally in a better condition than most other Wal-Marts. One positive thing about this location is that it is in a good area and you don't feel unsafe leaving your vehicle in the parking lot. The attached gas station also generally has lower fuel prices than other nearby gas stations. This location gets 4/5 stars because it generally gets things right but still has some of the basic issues all Wal-Marts have. read more

Went to this WalMart last night. One of the items I wanted to buy was tomatoes. There were absolutely no tomatoes in any bin. What's with that? They typically have only 2 or 3 registers open which makes for long check out times. The self scan check out isle machines are always turned off. Finding an associate for help in several of the departments is tedious, at best. I have stopped using this store for groceries, altogether. The HEB Plus store a couple blocks away puts this store to shame. Lots of checkers, plenty of help when needed, stocked well, better prices, and they even have baggers!! read more

It hurt me to Even put one star. My son-in-law and my daughter bought aTV today from this Walmart store. After they brought it home they realized that something was not right with this TV. Not only did it not have feet it did not have a remote control. So they took it back. They were told that this TV was not the same TV on the Box so it could not be returned. Now, because Of somebody's dishonesty they are out $150 I spoke with a very rude Electronics manager named Matthew, who accused my kids of the wrong doing! Basically said they were out of luck! I asked what the store managers name was and he reluctantly told me..hello? This store is a mess.o I do believe that they can look up on records who originally made the return. But the electronics manager told me that was not possible. I do not believe that they always ask for ID when returning items. I will never shop at the Copperas Cove Walmart store again. They do not seem trust worthy. Poor Sam Walton read more

Updating... because things have been worse the past year. Not so bad as to drop it down to a 1 star as it's a good standard Walmart, but the checkout line issue is just terrible. During slow hours when I am there the wait in line is usually at least 8 people. During busy hours I have been in lines that were more than 25-30... where they had maybe 6 lines open. I mean, the lines stretched back from the check-out, across the wide walkway, and into the product sections behind. I make sure I take my phone with me so I'll have something to do while I wait, because you never know just how bad it'll be. Once a month or two I get lucky and only have to wait behind a normal line of 4 or so customers... but yeah, that's rare. read more

This is a very friendly Walmart. There is a store worker named Abigail who always goes out of her way to assist me. The cashier are very friendly and helpful for read more

First I asked an employee in the very section I should have found a baster and he was clueless, but thankfully another customer found one and chased me down to give it to me, then as it had no tag when I asked the self-checkout "helper" on Wednesday the 25th around 3-4pm she immediately age-shamed me, by saying I should have the app and know all of this better than her, an employee, said I was probably taught it in school because of my age and even after she finally did her job she continued to go up to my husband and I and dumped out her purse about how she had terribly ungrateful kids who were either doomed to burn in hell or suffer the same disrespect she felt. I get that holidays are hard for estranged families, been there done that, but at work, you need to be professional. read more

Went to get a hair cut at the Copperas Cove, TX Wal-mart barber shop/beauty salon and was given attitude from one of barbers by their counter who was cutting hair. She ignored me and my wife who were standing almost within arms reach for almost 5 min. When she finally acknowledge our existence, she said WE had a bad attitude! My wife and I have worked customer service jobs before, and this was by far THE WORST customer service demonstrated ever! I will NEVER visit Wal-mart or any business located within Wal-mart AGAIN! I rate Wal-mart NEGATIVE STARS!! read more

Cleaner than most Walmarts. Employees are always polite and many of them have been there for a long time. Their produce is fresh most of the time. They do move things around a lot which can be a little annoying when you are in a hurry. read more

It really depressed me when I come home (from San Francisco where there isn't a Wal-Mart in the city) to visit my parents and the only thing to do is go to Wal-Mart because they have run out all the small businesses. Sure, "yay for low prices" but there is a serious gap in quality and selection (no, Wal-Mart doesn't have everything!) read more

When i saw that a Walmart was down from my hotel, i was ready to browse! This particular Walmart was the bomb! I was so mad on this particular trip i couldn't go crazy!! It was bigger than any Walmart i have ever seen! It had all that i wanted and more! Things i haven't seen in a Walmart they had! I was just in awe! I would definitely go back, and rack up! read more

I have been really disappointed with this store. EVERY time I go in here my experience gets worse. The store itself is fairly clean but the bathrooms never are clean. That is a bad thing when you are in the midst of potty training. The staff is pathetic. If you have to ask them for help... good luck. They either say that they will check on it for you and never come back or they will roll their eyes in disgust like they are doing you a HUGE favor. And just a couple of weeks ago I bought some bread and didn't notice that there was mold all over the sides of the loaf until I got home. Will I go in this store again??? Not if I can help it. read more

Great place to buy last minute necessities, food, furniture, and more. The prices are cheap and affordable for any household big or small. My boyfriend and I were able to furnish his room in a day at an affordable price. We bought a dresser, inflatable bed, closet hangers, and shelves under 150$. Stores like these are made for our convenience, so take advantage of it! read more

I waited 2 hours and a half for an oil change and tire rotation and I was the only costumer there

Wow, I just called Wal- Mart garden center in Copperas Cove, TX and they actually knew what I was asking about without any hesitation. I asked if they had Catnip or Ageratum (Mosquito Repellent Plants) and they said they did. Amazing service. Thanks gardening center! read more

This store is absolutely pathetic. I would rather go to HEB plus the next store, because sometimes when I have gone in there other totally blind individual, I've had to wait 20 to 30 minutes for customer assistance just to help me shop for food. That is absolutely unreliable customer assistance to do that to people. I did not like having to wait to shop, because I am on a strict time line, because I have to use special transit services to get to my home into the store. read more

Too many pallet drops hard to navigate with so much merchandise. Employees interact more with each other than with customers. Check out is interesting usually have to wait a few minutes because they only have so many lanes open. Just an average walmart. If your looking for something special this probably wouldn't be the place to go. read more

This Walmart is turning itself around. It is a lot cleaner than it was and the staff is more helpful. Not quite a 5 star, but it may be on its way. If you haven't been there recently, you may be pleasantly surprised! read more

Of all the Walmarts I've been to, this is one of the nicer ones. The best part of this Walmart is the parking lot, especially by the general merchandise entrance. There are the most shopping cart returns there than any Walmart I have ever been to. Most Walmarts don't have enough cart return areas, which cause people to leave their shopping carts all over the place, but the Copperas Cove Walmart doesn't have that problem as much. read more

I went to walmart yesterday and i went to buy south park season 6-10 and when i was checking out they took it away from for no reason. a game that is 60$ on xbox is 20 at walmart. i went to buy a game for my little sister and they told me i had to be ten and up [which i am rest assured} but i was confused like why would i be 10 and under buy a little girls game? the people seem to hate their jobs they always complain to me when i ask a question. like where is this or that and they start to complain about their hours. and I'm like just answer the question. but other than they are the cheapest place to go for games. read more

typical walmart. although i am yet to get a bad shopping cart. usually everyone i get is raggedy and noisy and turns every direction i want. typical wal mart prices. cashiers have all been nice. gonna make an appointment for the vision center here soon. read more

I love it huge place and they have an exercise track around it...The people are very friendly and welcoming.

We had a problem with one of the items not scanning the right price at the self check out. The cashier asked us to go back and take the picture for the correct price of the item for her. Came back, she took the phone to look at the price and tried to adjust it, but in the process she dropped the phone on the floor. She didn't even apologize or say sorry for dropping the phone, but instead she simply stated, "Thanks goodness for the case." Wow! Thanks goodness that the phone's screen did not crack! It seems like no one really cares about other people's personal properties anymore these days. read more

This Walmart has really fallen down hill. In order to make space for the McDonald's, they no longer carry some merchandise I usually buy (2 whole aisle of freezers for frozen meal were gone). Price and selection is not that great either. And the checkout line is getting so long. For grocery shopping, there is really no reason not to use HEB Plus just next to it. read more

Been here since 7:20. Waiting over an hour for an oil change when only one customer ahead of me? Ridiculous, especially on a weekday morning. read more

It's okay I guess I really don't like this Walmart they don't have much of a selection some of the workers are rude when you wanna find something specifically they try to get you to buy some shit you don't want then get an attitude when you tell them something I hate this place because you can't always get what you want but its sadly one of the only options to go to this is just a place to walk around in get what you can and get out nothing fancy about it I miss the Walmart back in Jersey it was much bigger and had more to offer then this stupid Walmart does. read more

I went in to walmart to pick up a copy of Divergent. They had a sign that said dvd $16.96 blu-ray $18.96 and blu-ray exclusive $21.96. When i got to the register i was charged $19.96. I pointed out the mistake to the cashier who told me thats what it rang up at so thats the price. When i asked her to check she got mad. She walked to the stand at the front entrance and saw the $16.96 price but told me that was for the dvd and i got dvd and digital copy. After arguing for a few mins i asked her to void the movie so i could take it up with electronics myself. I went to electronics and asked the worker to follow me to the stand they set up in the back. I showed her the sign and where i picked up the disc. She then walked me over to the wall and pointed to an empty slot that was marked $19.96. She told me i was wrong, that the dvd may have been $16.96 when it first came out 2 weeks ago but not now. I pointed out that the movie hadnt even been out for a whole week and she said oh well go talk to customer service and walked away. After waiting in the ridiculously long line at customer service i asked the man behind the counter about the movie. He told me he didnt know but pointed out that it was voided off my receipt so i was good. When i told him that i still wanted the movie but at the correct price he told me to talk to electronics. I informed him that i had already gone to electronics and was sent here. He told me the woman working in electronics didnt know what she was talking about and i should talk to a manager. When i asked to see a manager he said well sometimes people move things around and complain so im probably wrong. Then he said next and i was expected to move along. A friend went back and took the movie along with a price sticker and was able to get it at the correct price. I was treated with disrespect by unprofessional workers who ignored my problem. I wasnt even able to talk to a manager! I will never go to the copperas cove walmart again. read more