Will not return. They lock up the *entire* cosmetics/face care area. I will drive 20 minutes instead of the 5 min to this Walmart to avoid waiting for a worker who then makes me pay for my face wash before leaving the cosmetics area. Also this whole store smells of pot, they have Spectrum harassers, they have cell phone plan harassers, and I looked for some cheap athletic wear and they only sold Nike?!? Where was the cheap stuff?? read more

I recently received an Insurance check from a well known Insurance company, that's been in business for over 50 years. I went to the Madisonvlle Walmart on Red Bank, to either cash or deposit into my Walmart Check Account. It was declined. They said they don't take Insurance checks, so I went home and contacted Walmart Customer Service. First off, I specifically asked for a Human agent, after first being put into a Chat with AI. Walmart's CS then pretended to put on a real agent, but anyone cane tell, it was still AI. Their Automated Customer Service assured me that I could go to one of two other Walmarts, and get proper service. I traveled six miles and two busses, to one of the others their Customer Service told me would help. It was the Price Hill Walmart, at 22nd and Ferguson Rd. Not only was my check, again, declined, they said it was because I wasn't in the system. Excuse me, but any and every Walmart Account Holder, should damn well be in every Walmart system, automatically. I have had a Walmart Check account for almost 5 years, now. I should be recognized as such, no matter what Walmart I go to, and be able to cash/deposit a check. This whole situation feels like a scam of sorts. If a person goes to Walmart for money services, that usually means they don't have a regular bank account. If Walmart turns you down, the only other alternative is a Check Cashing, which charges excessive fees. So, either Walmart has some kind of deal with Check Cashing companies, or they want to discourage in -person money services, and force people to use online. I am unable to do that, just now. Either way, it seems that being a Walmart Account Holder means nothing, or less than nothing, at least to Walmart. read more

Just shop ( 6-6-2025) at the Red Bank Walmart for my seniors citizens cards games tonight. I opened the buns to my surprise they was mold. Not one buns but the whole bag. I called the Walmart hot line and got a song and dance telling me it had to be a online purchase for him to help me. I'm a Senior Citizens!!! read more

Walmart Supercenter - Walmart buns - Grocery Near Me - Cincinnati, Ohio

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Not a great experience. Not busy but a strange organization. Felt kinda dirty and the workers were not friendly. A couple of them yelling at each other at the front doors. read more

I stopped in after work and was harassed by spectrum. as I walked down the aisle I tried to get the attention of a Walmart employee. she was dragging a bag of trash across the floor and face in her cell phone. I called to her three times "ma'am- ma'am ma'am -she did not acknowledge me at all. is it because I'm white??? the next employee was on. his phone and a personal shopper. he did take the time to direct me to what I was looking for. who does your hiring??? would not recommend this store to my worst enemy!!! read more

This place sucks. If you need help finding anything just go to another store. The staff here is helpless. Just getting paid for their time rather than actually doing any work. GO ANYWHERE ELSE read more

The store is staffed very well but they're never seems to be anyone in any Department especially Sporting Goods. The aisles are horrible you guys have like 20 different aisles with only two or three open. I am also a security guard and went to shop last night around 9:00 p.m. and had to stop an employee and a shopper from fighting because there was no one there to help you guys really need to get it together and this is coming from a regular shopper. read more

3 to 4 hundred dollars in groceries and expected to self check out? Nope I already worked today. Have fun putting it back.

We all know that Walmart is Walmart. Unfortunately, the caliber of Walmart is different based on where it is located. For example, most Walmarts that I've visited in the rural south are clean and well kept because there aren't many options for groceries and retail items in those areas. It's also a bit easier to find assistance from store associates when you need it. Unfortunately, the Walmart on Red Bank struggles to meet the most basic of standards sometimes. For example, many times, items such as tools, car light bulbs, medicine, etc are frequently out of stock. The produce goes bad, fast or is rotten or over ripe in the store. The store is often unorganized. The customer service counter, generally, "closes at 8pm" because there aren't enough staff to keep it open later. I'm not sure if this is a standard practice at all Walmarts. Honestly, I don't think this store is abnormally bad or problematic. I think, when Walmart is in more urban and sometimes suburban areas, they struggle to meet customer service needs and cleanliness standards. It's been like that since I can remember. If it changes, I'll be the first to take back my words but for now, I generally prefer to shop elsewhere. read more

If you are a women and want a safe shopping experience don't go here. If you have children DO NOT GO HERE they do not inform clients when creeps are taking pictures They do not have your back Try smaller grocery stores if your safety is important Look into it. Ask women. Walmart. Is. Skep. read more

The employees of this store are unhelpful, apathetic and rude not because they themselves are -- rather they are because it is the environment created by the store's management and the management above them. The disdain with which floor and checkout employees treat customers is only a reflection of how they are treated by the store's management. This particular location is an example of why this failed company will soon no longer exist. read more

I tagged along to this Wal-Mart with my son who was buying something to wear to a wedding. From the outside, the store looks nice, once you're inside and pass the bakery, it turns into another bad Wal-Mart experience. The aisles are laid out in an odd way, and the shelves are either nicely stocked, or completely disorganized and bare, (especially the candy aisle). My son was told the fitting rooms weren't open for him to try on pants he wanted to buy. Not the end of the world problem. We just had to laugh at the irony that the gross public restrooms are wide open, but a single fitting room can't be open to try on clothes prior to purchase. He ended up purchasing two different sizes of pants and shirts just in case, and would return the size that didn't fit. The self checkout area was congested because of the way the aisles are laid out, but we managed to checkout and be on our way. The ladies at the entrance of the store were friendly, the ones in the clothing department not so much. Just another trip to Wal Mart that reminds me why I try to avoid it at all costs. read more

This is the only Walmart in Cincinnati I will go. Most are stinky, dirty, disorganized and a cluster parking mess. This location was just renovated so it's cleaner. Parking is easy access to get in and out of. Usually there are only 5 check out lanes open and slow. For some reason this trip I got lucky and was able to get in and out of the store. I hate to say this, but I would rather go to Walmart, then Target. I feel like Walmart has better prices. True, Target's decor/home products are "cute" but I would rather walk out saving more money. No, I wouldn't shop the produce section and they could use a better organic food section. Overall, I think Walmart is not that bad and the people who shop there are fun to watch and quite entertaining. read more

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Sunday afternoon , one lane open! It's as if I am doing them The honor of spending My money there.... read more

Your customer service team treated me like an absolute criminal like I was stealing from the company or something all because your delivery driver/delivery company you work with delivered all but half of my order. I called in and complained about half the order missing and the agent I spoke to said the amount was to high and would need to be sent for review and I would have answer on my refund with in 4hrs. I then asked to note my concerns and that same agent advised me he closed my account and did not have my account details up but he would write them down on paper. That is really bad customer service. Then I was transferred to a supervisor which did nothing for me and advised the review answer with in 4hrs and 95% chance this will not be denied. I checked my email the next day to see my refund was denied. For what reason is beyond me. I called again and finally got the refund owed to me for Walmart's mistake but I was a new customer and I will never use your service again. All this was after my grocery delivery was delayed twice. read more

I'm not a fan of Walmart. I haven't been in a very long time. I could maybe stand them a bit in the early to mid 90's when they first started opening and expanding..it was cool to have a 24 hour store that sold pretty much anything you could think of. But in the last 20 years they've turned into a monster. Hate the way they treat their employees, hate the kind of customers they attract, hate that they've been putting so many small businesses out of business, hate that there are just so many of them. That being said, sometimes Walmart is there and you need something so you just go. Yeah their prices are cheap (at what cost to their employees tho?) and they carry just about anything you could be looking for..so sometimes you just have to swallow your pride and go. This particular location is of note because of their crazy intricate security system. Supposedly it is known as being the most high tech security system being used anywhere in all of Cincinnati. Their cameras are so high def they can look over you shoulder and read a receipt that you're looking at without any problem. It's been said that sometimes management will let someone they catch stealing leave the store and drive away just so they can see the car they're driving and zoom in on the license plate and report it to the police. So yeah, kind of an interesting thing about this particular location. Otherwise, I mean, it's a nice location. Either newer or newly renovated. It's one of the nicer locations I've been to honestly..but that doesn't really matter. I'm giving it three stars..which is probably the highest I would ever give any location. I would say don't shop here unless you're in a pinch and need something and you don't have any other options. Don't support this monster of a company if you can help it. read more

Walmart Supercenter - cars parked in a parking lot - Grocery Near Me - Cincinnati, Ohio

The manager that goes by Tiana is very rude and has a attitude problem especially in the deli department. She needs to be checked and re-trained. She very unprofessional and that is not way to treat customers or anybody period. unacceptable! Absolutely classless! Store 2250 on red bank read more

My husband, 2 boys and myself just walked out of Walmart. We had been waiting almost 40 minutes for someone to come help us with a fishing license. We asked multiple people, and no one could help. One woman even laughed and said she wasn't on the clock. Then why are you in uniform on the floor? I even called the store and asked for a manager to be put on hold for 10 minutes. So we just gave up and left. How disappointing. So many employees and no one could help us. But I guess this is why Walmart has horrible ratings. Thank goodness we found out meijer also does them. We will never be back. read more

Every time I walk in to look around and I immediately feel like I'm beeing watched by the employees when I'm not even doing anything wrong. And one time I asked a employee about helping me find something I needed they just turned around and walked off with not even helping me - im like fine ill find it my self - I was mad so I just decided to leave because why should I spend my money in this walmart when I feel like I'm beeing watched immediately after I walk in & when employees walk away from customers when they ask for help to find something. read more

I wish I could put no star at all i ordered online to get food and I've literally been waiting since 8 it was supposed to come between 8-9 and now it's 10:09 and I have heard nothing this is terrible service and it's so crazy to think it's such a big chain of stores why can't you be able to just ask for a service THEY say they do and just be late without explanation. Its not just 10 15 mins it's over an hour sooo unprofessional read more

Worst service ever. Never written a review on yelp before but wow I was waiting for someone to help me for 20 minutes being as nice and patient as possible. Absolutely turrible read more

Trying to call about service for oil change and put on total disregard. Phone just rang and rang.

I ordered a toy I could not find in store online...checked in on the app, arriced at my designated time. The directions said someone would bring the item to your car. No one did. There is a call store for questions number posted in the pickup.parking spaces. When you call it its an unavailable number. Finalky I went in the store, waited through the customers service line and was told to go to a tower in the store fir pickup. No one was there and the computer asks for a barcode from your irder that my order did not have...do back to the customer service li e again to have them call domeone to help me. Finalky I get my order and it is damaged and missing pieces. So I have to get in the customer service line a third time now. All this and I am leaving without the gift I came hete for. Disappointed. read more

Placed a pick-up order and they sent me a message saying it was delayed. After an hour and a half, tried to call and find out what's going on. Tried for FORTY MINUTES to get SOMEONE to answer the phone. Finally, I tried electronics. Someone answered and went to the pick-up place and said, I'm going to transfer you to a supervisor. WELL, SHOCKER, no answer again. Then I tried to call the MAIN WALMART # and they don't answer either. ON hold for another half hour. Over an HOUR trying to get an answer and I finally gave up. This is the 2nd time this has happened. When I do place an order, so many things are out of stock. I give up. read more

Ordered an Christmas tree for in store pick up. Got a message that designated the pick up time as "Later today" Never heard anymore I called the number on the web "we're sorry the party you have dialed is not accepting calls at this time" Ok Walmart you get a "F" read more

The slowest service ever. Lots of employees putting lotion on, and chatting in groups with long lines at the return counter. And nasty to boot. Remind me that no money savings is worth Walmart lines or their rudeness. read more

Clerks wear ear pods listening to music. Ignore you when you ask them a question or just point their finger in any direction. Get loud and rude if you ask them to take out the ear pods. Think it is a game to annoy customers. read more

Only two checkout lines open. And on the way out the greeter checks my cart with my receipt! Not too happy!

Good place, near work so I can easily do my groceries after office hours!

I needed an item that was the last one in the store but didn't have a tag. I was told I'd have to pick up a comparable item (which was a much bigger version of what I wanted and cost twice as much as the item I wanted was listed for on Walmart's website) and pay the price for that item. I asked if the store associate could factor in the cost of the item on Walmart's website, and they said no and told me I was holding up the line. read more

I call this the ghetto Walmart. Trashy people everywhere. They probably have to have 3x the amount of electric carts for all the fat women. There are people on speaker phone yelling into their phones everywhere. Try to go to self checkout, there's always at least 3 people at a time doing self checkout with a cart full of sugary fatty foods. All while on the phone. Get off your phones. The employees are always acting like it's recess in elementary school. But this is the closest Walmart to the ghetto. We know they can't have nice things. They don't know how to behave. Don't go for shopping only for entertainment read more

I haven't shopped at Walmart a whole lot in my life but I saw something I needed online at Walmart. I called the store to verify it was there. I proceeded to go to the store however the item I called about was not there and the staff could not find one. :-(. The manager was very apologetic and offered to order it but I needed the item by the next morning. I know mistakes happen but it was just frustrating. read more

This Walmart is probably the nicest one in town, but I still would rather go to a Kroger or Target. Their layout is confusing to me, and it took me forever to find everything I needed. Also on a Sunday afternoon they only had two registers open so it took us a long time to check out. It was pretty clean, but the employees were nowhere to be found to help us find things. On the plus side, their garden center had some really beautiful flowers for great prices. read more

The one star is simply for the set up. It's the one Wal-Mart you can go to and be able to get your soap, animal necessities, and groceries without walking over the entire store. Everything is on the same side. The service in this location is some of the worst and it shows that they hire from the local neighborhood. Once waited 30 minutes just for anyone to come get my site to store order. And it was a supervisor that was causing the delay in the end. She made no eye contact and offered no apologies. I've had cashiers who while nice (if you get one that actually talks to you) ring things up incorrectly causing an overcharge. Let's be real, this is another big box company where the executives make more then they could spend in 5 lifetimes while the people who do the actual work are paid pennies and it shows in their service. read more

There is only one hour a week for covid high risk customers to shop here, and it's 6-7 AM. I got up super early to go get my prescription and a few items and as I go through the store half the employees aren't wearing masks!!! How is that supposed to make me feel safe??? read more

No wonder this location has 2 star! My granddaughter bought me a vacuum at the Walmart in Maysville KY, I live downtown Cincinnati. While still at my daughter's house my son in law assembled the vacuum for me and put it in the car...cause I'm old, so I left the box behind. When I got home I fired up the vacuum immediately as mine had died 2 months before, instantly the brush stopped turning and I could not get it to move again, I assumed the belt had broken, I didn't want my granddaughter to feel bad so I decided to replace belt on my own and not let her know. I am disabled and trying to get the vacuum back upstairs and into the car was very hard and painful so I put it off a couple of weeks. I finally got it in the car and took it to Kirkwood's to fix the belt (I thought my carpet may have been so dirty that that's why the belt broke, otherwise I would have returned it) where the young man told me that the motor was over torqued (?) and that had snapped the belt. To prove it he left the motor running for a minute and the stench was terrible, smelled like hot plastic/rubber. He told me to return it. The Red Bank Rd location is closest to me so I called the "customer service" (customer abuse more like it!) desk, this morning at 8:30am, an African American woman answered the phone and I was trying to explain that the vacuum had been purchased at the Maysville location, an hour and a half drive time, each way, from my house and my granddaughter had not kept the receipt and I no longer had the box... except I never got past the words Maysville and stopped working immediately. She started talking at an agatated pace and volume and I finally had to insist that she listen to me and stop talking over me (I was silly enough to think if she knew how completely useless the unit was she would offer me some customer service) and listen to what I had to say. She had insisted that I had to take it to Maysville since I didn't have a receipt but why she could not explain, she just kept telling the same thing into the phone. She then started saying that it had to go back to Maysville because Redbank probably did not have it in stock, when I told her that I had looked it up on line and Redbank did have it and if I bought it on line I could pick it up in 2 hours. Her response? Well you can't believe our website or the internet. I said " so if I purchase something on line and come to the store 2 hours later as instructed, there is a good chance that I would be sent away empty handed? She started yelling again and I insisted on speaking to a manager and she hung up on me...yes! Hung up! And Walmart wants to compete with Amazon? Please! read more

This Walmart is cleaner and nicer than most of the other Walmart's in Cincy. There is plenty of parking and you can typically find what you are looking for. This Walmart has the worst customer service! Employees are rude and unhelpful and the managers are unfriendly toward customers. If the store is busy there are never enough check out lanes open, and the cashiers never speed up. Multiple times I have had employees complain to me about the job and the customers. Very inappropriate. Managers as well as regular employees talk about customers in earshot of other customers, roll their eyes, and sometimes refuse to help you unless you stand your ground. I was attempting to use a gift card here and they were having trouble figuring out how to run it through their system and then treated me like it was my fault that they didn't know how to do their job. I would rather pay more money somewhere else than be treated this way by store employees. read more

I only use this Walmart to do the Walmart pick up. It saves me a lot of time in Walmart and also prevents me from spending $$ on things I don't even need. The Walmart pickup employees are beyond nice. I absolutely love dealing with them. The quality of the food sucks, though. And the inside of the walmart is laid out oddly, unlike any Walmart I've been to. So.. shopping can get a bit confusing inside. Another reason i do Walmart pickup. read more

I have been shopping her for years and now I just got the worst service unbelievable.

This Walmart is freakin' huge! It's the definition of a Super Walmart with lots of food. The location is a bit odd, but I'm guessing that was a result of the local taxes and whatnot as such things often are. It's still fairly easy to get off I-71 and pop down to it, though. It has single-handedly produced a bunch of fast food restaurants around it. The wait to checkout here is usually less ridiculous than other locations. read more