There is a female team lead at the service counter area that would rather sit in the back room and socialize than do her job and i get told by people that service is closed because they are "short handed" Trust me when i say that these people rather you waste your time than to have a satisfying customer experience and she was rude to her coworker idk his name but i respect him for trying to help i got my item i left at the store but it took too much for one item read more

On a recent trip to Atlanta for work, I had a tire lose its tread on the highway. I managed to make it to this store and have regretted it ever since! It was Sunday so options were limited and, I HAD to replace the tire. All SEEMED well when I left, there was a bit of a shimmy but, it was my first road trip in this vehicle so I didn't think much of it. Made it to Atlanta and parked the car for the two weeks I was there. I had a rental for work and parked next to my truck every night. On the way back, the truck started shaking badly. I pulled over on the highway thinking I had a flat. Nothing. Checked the suspension, all looked fine. Tried to go a little bit and the truck just shook. I had it towed to Pep Boys. As the mechanic was pulling it into the garage, another guy came running out, waving his arms, yelling. My wheel, the one THIS WALMART replaced, was ready to fall off. It had two sheared lug posts and the remaining lugs were very ready to go. The wheel had been improperly seated by WALMART I had to pay for the repair AND a hotel for the two days I had to spend waiting on a new wheel. My wheel was ruined, the holes were bored out, making it useless. Not to mention the HUGE SAFETY RISK this put me in. Pep Boys got me all fixed up and back on the road. When I stopped at this location to see about them reimbursing me for the repairs, replacement wheel and lost days, they offered me $350. About a third of my total out of pocket. I told them that was unacceptable and we filled out the claim paperwork. Their claims guy called, I explained what had happened and he said he'd look into it. I have a job. A pretty good job. I was not looking to rip them off, I don't need to. I wasn't doing a "slip and fall" wanting them to buy me a house. I got REMARKABLY BAD SERVICE THAT COULD HAVE(luckily it didn't) KILLED ME!! I wanted them to make it right. That is all. I didn't ask for ANYTHING. I would have settled for just my out of pocket but, the video showed the guy torquing the lugs so, NOTHING. They claim NO FAULT AND I AM OUT ALMOST $1200!?! Needless to say, I am in the process of suing them now. If you mess up to the degree they did, SOMEBODY has to make it right. Especially when all that is being asked is what it cost me to repair YOUR BAD SERVICE!! read more

Walmart Supercenter - a man driving a car with a woman in the background - Department Stores Near Me - Dry Ridge, Kentucky

I'll give this a better review than the other WalMarts that I frequent in Fort Wright and Florence mainly because of speed. It always seems quicker to get in and out of here. They also have a eye center which is ran by a husband and wife team. This is also my choice for Black Friday Madness.... although I am not much of a Black Friday fanatic, I must say this WalMart did a good job... easy lines and pretty quick getting in and out compared to other disasters I've seen. read more

It will do in a pinch. But don't expect fast service or check out. Only two people work in the deli so it's usually backed up. Produce isn't as good a quality as you'd like but works if you plan to eat it soon. Register check out is long with less than half the registers ever open. Even the self check outs run slow. Produce is expensive compared to Kroger and the quality is terrible. read more

This Walmart is by far the worst. NO ONE and I mean NO ONE can tell you where anything is. They always, "don't have it." Nine times out of ten this is true, because this Super Walmart is super pathetic. There is zero customer service. They are all to busy socializing with one another to be concerned with earning their pay. Do not recommend in the slightest. read more

Bunch of dumb old people with to much power. Went to Walmart to buy MYSELF, AN ACTUAL 21 YEAR OLD, alcohol and was refused because my little sister was with me. Asked for bother our ID's and because my little sister was with me and didn't have one was refused. Yes I was rude right back. This is so dumb I would not give my little sister alcohol. Just went to the gas station instead and had no problem and it was cheaper and they had what I wanted there. read more

This was one of the worst experiences ever. My wife needed to try on some clothes and when I finally found an employee to assist her they acted like it was a bother. We are currently still waiting on service as I write this review. Its not our fault you chose the path to work at this Walmart. Poor customer service and friendliness. read more

Decent clothing options, a new larger natural dried fruits section. Still no non gmo section. They have a little of everything but NOT EVERYTHING. Most employees seem miserable. But the store is kept clean. Video game and movies are very limited but selection has improved. It's my local store, I'll be back. read more

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My family had just recently bought me a grill for a house warming gift, it was from Walmart.com, when delivered box was open and beat to hell. I returned it here, then went to get paint for a home project, no one in the store could mix paint but it took me waiting for an hour to find that out! You know aside from the norm of them having 20 lanes but only 2 open at most times, this just adds to more reasons why I hate going to Walmart, they just don't seem to care anymore! And the grill was a 200.00 grill, when you spend that kind of money for anything it's not acceptable to beat it all to hell and throw it on someone's doorstep. read more

On a recent trip to Atlanta for work, I had a tire lose its tread on the highway. I managed to make it to this store and have regretted it ever since! It was Sunday so options were limited and, I HAD to replace the tire. All SEEMED well when I left, there was a bit of a shimmy but, it was my first road trip in this vehicle so I didn't think much of it. Made it to Atlanta and parked the car for the two weeks I was there. I had a rental for work and parked next to my truck every night. On the way back, the truck started shaking badly. I pulled over on the highway thinking I had a flat. Nothing. Checked the suspension, all looked fine. Tried to go a little bit and the truck just shook. I had it towed to Pep Boys. As the mechanic was pulling it into the garage, another guy came running out, waving his arms, yelling. My wheel, the one THIS WALMART replaced, was ready to fall off. It had two sheared lug posts and the remaining lugs were very ready to go. The wheel had been improperly seated by WALMART I had to pay for the repair AND a hotel for the two days I had to spend waiting on a new wheel. My wheel was ruined, the holes were bored out, making it useless. Not to mention the HUGE SAFETY RISK this put me in. Pep Boys got me all fixed up and back on the road. When I stopped at this location to see about them reimbursing me for the repairs, replacement wheel and lost days, they offered me $350. About a third of my total out of pocket. I told them that was unacceptable and we filled out the claim paperwork. Their claims guy called, I explained what had happened and he said he'd look into it. I have a job. A pretty good job. I was not looking to rip them off, I don't need to. I wasn't doing a "slip and fall" wanting them to buy me a house. I got REMARKABLY BAD SERVICE THAT COULD HAVE(luckily it didn't) KILLED ME!! I wanted them to make it right. That is all. I didn't ask for ANYTHING. I would have settled for just my out of pocket but, the video showed the guy torquing the lugs so, NOTHING. They claim NO FAULT AND I AM OUT ALMOST $1200!?! Needless to say, I am in the process of suing them now. If you mess up to the degree they did, SOMEBODY has to make it right. Especially when all that is being asked is what it cost me to repair YOUR BAD SERVICE!! read more

This Walmart is so much cleaner and better stocked than the other walmarts in nky that I frequent (Florence, Ft. Wright)

Horrible, you'd think a supercenter would have more than 2 registers open right? Not here! You have to wait in line forever because they have a line of like 15 registers and only open maybe 4 at the most! Go to Kroger much better service and speedier check out. read more