Don't pay for the GoofProof policy! Not worth the paper it's written on…read more .Our loveseat cushion is separating in the center of the cushion and made a claim and they said it wasn't covered by our plan. Chair leg is loose and cannot be tightened and they also said it wasn't covered. Don't waste your money on Good Proof ins.

After shopping the 50 other furniture stores in the area we went in to Bob's just to say we had…read moreshopped everywhere.. That's where we met Jennifer, very polite and professional who didn't hound us to buy something welcomed us gave us a lay out and kept her distance allowing us to shop, she answered ALL of our questions was very friendly and caring explained EVERYTHING to us, we where short on time, so went back on Saturday to make our purchase. Again she and the Manager and the office staff ALL VERY POLITE AND FRIENDLY Very professional... We will be upgrading other furniture through out the next year or two and you can bet 100% I will be BACK To Bob's Discount DON'T let the name fool you this isn't Cheap furniture they've just eliminated all the mark ups of the BIG stores If you need QUALITY Furniture at DECENT PRICE Go see my FRIEND Jennifer Short she will take care of you

The workers here are really nice and some of the things you can find here are pretty useful and a…read moregood price

This reminds me of a "Big Lots" or an "Odd Lots"... they have a little bit of everything…read more(including booze... hey now!). My parents brought me here because they have a good assortment of University of Kentucky Wildcats merchandise. I just HAD to bring some paper plates, napkins, some sturdy plastic cups and a warm, fuzzy throw - all with the UK logo. They also had a small selection of Dallas Cowboys logo merchandise so I stocked up on some of those items too. A few other sports teams' merchandise is also available - OSU, Cincinnati Reds and Cincinnati Bengals. Prices were very good. This store is very large and has a bit of a "well-organized garage sale" feel to it. If I lived near one of these, I imagine this would be fun for an hour or so of roaming the aisles to see what unexpected bargains I could find.

The sales ladies were very nice and just let me look around on my own. I don't like sales people…read morefollowing me. Also, after delivery my chair did not seem right. They immediately suggested they could have a tech come or they would order another one. I opted for a new one and will get it in about 5 wks. They are extremely helpful in all respects. I highly recommend Morris in Florence KY

Good Delivery however we had issues with product purchased and Morris Furniture replaced to the…read moreproduct within days. GREAT CUSTOMER service.

If you're looking for some pushy, this is your place! As soon as you walk in, expect to be attacked…read moreby salespeople immediately. Seems like nice furniture at an average price.

After purchasing a new home, my fiancee and I needed some large pieces of furniture and were…read morereferred to Furniture Row for their interest-free payment plan and selection. After spending over $5k on several sets of furniture with them, about half of the furniture was delivered damaged and the store's response was literally "well, not EVERYTHING was damaged." They gave us a $150 credit (pennies next to what we had spent!) for the store. When I went to the store to use the credit, it took 2 hours to pick up some small items which I chose in 15 minutes, b/c there was only 1 salesperson on the floor trying to serve multiple customers. I think the store is under-staffed, cheap and not well managed. I would recommend spending your hard-earned money elsewhere, even if you have to pay a bit more. It's not worth the hassle we experienced here.

We looked at three different stores and ended up going back to Cincinnati Overstock Warehouse a…read moresecond time when we were searching for a sectional. The staff was not pushy at all and were all very welcoming. We came back after falling in love with a sectional, but didn't love the color of the one on display. Tyler, the manager, helped us order it in the color we wanted and was willing to answer any of our questions. We felt the selection was great, and the prices were even greater. We got our sectional for half the factory price. While we hadn't anticipated waiting weeks or months for it to arrive, we're hoping it will be worth the wait when it does get delivered. Unfortunately, the pandemic really put a damper on the furniture industry and delivery times, so it's across the board and not just Overstock with long wait times at the moment.

Sales staff blatantly lied to us. Promised us 4-6 weeks delivery, when I called customer service…read morethey told us it would be at least 5 more weeks. We're now on week 10 with no answer of when it's coming in. I'm fully aware of Covid putting things on pause but the customer service lady even said "yeah we need to talk to our sales reps, they've been lying to people. They know better." I also straight out asked the sales lady if they couch would get assembled upon delivery. She said yes, 100%. On the receipt it says assembly not included so I turned my phone on and recorded her promising me it would be assembled. After reading some other reviews, I doubt they assemble it so I'll bring the recording of her lying to the proper parties. Don't get lied to by these people. Still waiting on my couch, will update.

If you like modern furniture, don't miss this sale event! Today (Sunday June 8) is the final day of…read morethe summer sale at the Design Within Reach warehouse near the airport. This company sells modern furniture for kitchen, office, bedroom and outdoor spaces. The warehouse sale contains overstocks, customer returns, etc. and the prices are up to 80% off. Be forewarned, though, the furniture is not inexpensive to begin with, so some sale prices are still way out of my range. We bought two outdoor chairs that are functional and attractive. The employees were helpful and friendly. You must take your purchases with you the day you buy, but it appeared they have some delivery service for larger items.

A much more pleasant experience for me during my visit to At Home. I was able to find all of the…read moreChristmas decorations I needed aside from garland. However, there are Sale signs everywhere and somehow none of the discounts applied to anything I picked up. The cashiers couldn't tell me why when I questioned it either. Oh well. I actually got help from the woman I wrote a review about previously - she handled my transaction with such care, attention and friendliness. I am pleasantly surprised with how much better this visit went. Check out At Home for all your decor needs!

They are so helpful and offer a friendly smile and have most everything you need... thanks for all…read moreyou do and all you are to our community.

i love this home goods store. When you came here, wondering through aisle to aisle, it's like…read moretreasure hunting. Now days, it's all holiday season shopping, so welcoming! Even you are not thinking of getting anything more for holiday, you probably will leave either something. The store also has furnitures, pictures etc. it's nice store to come back from time to time.

Absolutely loving the summer stuff they have put out this season. Great prices. Not to mention the…read moreamazing selection of coffee and spices. Definitely my go to when I'm looking for something different. Definitely a place to check out and get lost in. Highly suggest this store. Hope you enjoy it as much as I do.

This store does not really care about customer service like they say. I have a very long story…read morethat I wont share in this review except to say that I have spent a lot of money over the years with Furniture Fair and the way they treated me when I wanted to replace a sectional that was purchased 5 days before has sent me to doing business elsewhere. I will NEVER go back to Furniture Fair

Customer service was, o.k. Prices are high. We bought an Amish dresser for a ridiculous amount,…read morebut that's on us, not the store. We had stars in our eyes when we saw it on the showroom floor. Waited well over 6 weeks for it to be built - expected, But you would think that the manufacturer would have at least cleaned out the dust and little piles of sawdust from the the drawers before sending it to the customer.

Dont bother, they sell You furniture, get You to open a line of credit, get You to make payments…read morebefore they bring the furniture, then tell you it will be another delay of over four months, expecting you to keep making payments.....I had to cancel the furniture, then they lied several times saying they processed my refund, etc. When they didn't, they don't have a manager, they don't call you back, etc. Look elsewhere, these people are total liars, Im still waiting for them to refund my payments and zero out the line of credit .....​

The Florence store was extremely helpful and they had some very good quality items. The reason I…read moreput a maybe in this is the delivery team. Value City states that they use a 3rd party delivery and our delivery was cancelled without a call from the driver. The reason was an out right lie. They stated that the drive was too narrow with no place to turn around. Sadly this was a lie as a box truck had earlier that day been up my driveway by mistake, turned around and delivered to my neighbor. I also had a large water truck fill up my pool the week prior and a dumpster delivered to throw away the old sectional. All of these without getting stuck. Now Value City is refusing to deliver at all, because I told them all of this. Clearly their driver lied and got caught. I hate that this is the case as the Florence store was so helpful.