Can't say enough about this place. They have an amazing rotation of things coming and going; all…read moreat a great cost. Eileen was also so helpful at the register. Such an awesome place

Awesome name brand outdoor clothing and gear! New to Florence. You've got to check it out!read more

I have a card with $ back and Gabe's will not honor their own products and my card says it'l never…read moreexpired! ZERO is my honest opinion. Nothing has improved since I wrote my first review! Id preferr to pay more for an honest store when making a return.

This store is always messy & cluttered! You can find good deals here, but you must hunt & dig for…read morethem. Please clean it up & organize it!!!

I go to a lot of thrift shops and stopped in here to check them out. Their selection seemed pretty…read morenice. I did find the prices to be a bit higher than other consignment shops in the area. Although I did find out that they were getting ready to have a nice clearance sale to send out the spring/summer clothes and transition to fall/winter. The last day of the sale they actually did a bag sale. I made it in on one of the sale days and bought some nice clothing at a more reasonable price. They also had some decor items. The store is fairly small but they packed it full of good shopping. I also found a pair of shoes that I liked. I actually paid more for them than I would have liked but they were unique. I am sure I will stop in again. I may make it when they are transitioning over to spring to pickup some deals on winter clothes.

Prices are outrageous for used clothing, especially when the brands aren't high end. Advertised 70%…read moreoff clothes that were stamped, spent an hour in the store and couldn't find anything stamped. But I did find the employees bickering with each other over how to set up their ring light and technology so they could go live on Facebook and sell virtually. This should not be done during store hours, or should be done in a backroom where customers who are physically in the store aren't treated like second class citizens to your Facebook lives. Clothes were packed heavy on racks, so I can't imagine they get much business on the sales side.

I have never seen a shopping center that the majority of their stores close at 6pm or 7pm DURING…read moreTHE CHRISTMAS SHOPPING SEASON! I'm speechless why the landlords would allow their tenants to close that early. This is exactly why people just shop online. These stores do not make it customer friendly to shop in the actual stores.

My adult sister, who does not like to shop, went to Dillards today in Crestview Hills Town Center…read moreto shop for clothes to wear to our Mother's funeral. When she arrived back at my home she was just done with the whole experience but in the midst of her reiterating her displeasure in shopping she began to sing the praises of two sales associates who served her well in her pursuit of clothing that would look good on her. She could remember that one of the ladies was named Shirley. She hopes that management will relay her Kudos for a job well done.

In today and my daughter knocked something off hook onto floor and this worker behind us goes, "I…read moregot it" I said thank u and started to leave to hear the woman very loudly "thank you for making me get on my knees today" (my kid is 2 months post knee surgery.)Then follows us toward the back making snide comments. Curly hair, blondish- your in retail learn some manners! Never again shopping here.

Love this store, my daughter and I go to the one in Eastgate, every time we go to Cincinnati. Love…read morethere prices and items. There are number one store.

I purchased clothing at Christmas and when it FINALLY arrived I understood the reason why it took…read moreso long. ait was all cheap clothing from third party sellers and one even came in a temu bag. When I took the itwma back to Florence store the process took almost am hour because thwy have to do about 4-5 stwpa for each item that is " not really a Kohls item". The manager had to assist and stated its a huge problem and customers are not happy but the " powers that be" wont make changes. there were so many people making returns and complaining the manager just walked away. I have never seen a company go down hill so quickly!

There's a nice cold that my family and I walked around looking for certain items to take on our…read moretrip. They were out of a lot of things over there and fortunately, but it could be because it was right after Christmas and they had a restock. But it was nice walking around and seeing it.

The young girls working the register for buying clothes during weekdays are blatantly refusing to…read morelook at clothes brought in. This occurred on a Wednesday last month. A family member of mine brought a large bag filled with Plato's "brands of the month" desirables and dropped them off. I walked around the store to shop. I blatantly overheard the young girl at the counter tell another girl that they have "no time" to look through the bag and to just "text the customer and tell her it's ready, can't take any of it". They had no clue I was related to the customer. They did this with 3 other people, all older women, bringing in clothes for their teen daughters to sell. Bags sitting in the corner piled high with stuff to look through was never touched. I personally took photos of the way my clothes were placed in the bag prior to dropping them off here, and after picking them up. They were UNTOUCHED. I literally had Athleta, Nike, even a Lululemon pair of size 10 leggings sitting right there in the top of the bag. You know, the brands listed right there on your promotion for $5 extra. Barely worn. Then the reason they gave my family member was the clothes were "too mature" for Plato's. So that's why there's QVC brand coats and Walmart brands sitting on your racks? Yeah, right. I bet any amount of money these girls would have looked through the clothes if it had been a high schooler bringing in the bag or if they knew them. This is a shame.

This location has been reliable for selling our clothes. A few times a year we come to this…read morelocation, as they tend to buy our old clothes. They are quick to check you in, and keep you updated on progress of the buy. There have been times there was a longer than normal wait, but they will allow you to leave and come back at a later time. Oh by the way, they will text you updates. Super cool! Give this place a try, they always seem to pay us more than what we expect. It's some nice extra money to put in your pocket.