I am new to the area and someone kindly recommended Pharm A Save to me! I was delighted with their…read moreprices, but even more pleased by the friendly greeting I received upon entering this small pharmacy. It was heartwarming for a "newbie" to be greeted like a long returning customer! I highly recommend!

I have generally had great service at this Pharm-a-Sav in Monroe. Throughout Covid 19, they were…read moreour go-to stop to get vaccines as everything was generally pretty painless and the pharmacists that actually administered the shots were very very good with children. Much better than other locations in town, for sure. Unfortunately, I had a pretty rude experience recently and I feel its worth mentioning as I now agree with the review below that mentioned "It depends on who you talk to". I didn't get the name, but she sounded like an older lady and she was simply unnecessarily rude when I inquired about getting a Covid 19 test. At this point in time, I do realize that Covid 19 tests are de-prioritized quite a bit. If you wanna be vaxxed, you are vaxxed, the mandates are lifted, cases are down, etc. But just the same, my son has symptoms and a fever and so I called around to figure out where to get a test. Naturally, I called my "go-to" place to do this and was first told to go to the website to schedule the appointment. Okay, no problem! So I do that, and there was no options to do so. I clicked on "today" and it said there was no available appointments. So I then clicked on future days and it wouldnt even let me click on them. So I called back and asked what I am doing wrong, because while I understand appointments may be filled up for a couple of days, the inability to make ANY appointment for ANY point in time for the entire month was confusing. I was told, shortly, that "We do not do tests on weekends", and I responded with, "Yes, I understand that, but..." and was interrupted for the woman to say "I WILL JUST LOOK AT THE SITE" in a huff. So I tried to continue with what I was saying, "Yes, I understand you don't make appointments on weekends, but I can't click anything for the entire month of April..." and she snaps back at me with a "LOOK, I CAN'T ANSWER ANYTHING UNTIL I LOOK AT THE WEBSITE MYSELF". Lady? Are you having a bad day? Because literally all I am trying to do is take care of my kid and get him a test. I don't need your rudeness and I don't need to be snapped at for asking basic questions. 3 months ago there was all the resources we needed in order to get a test and now they are all gone because apparently everyone has put Covid 19 in their rear view. Try to be more patient with people who just have simple questions to ask. And if you cant handle it, let someone else answer the phone. "Alex", who I spoke to first, was significantly nicer than you. I hung up on you because I do not have time to be spoken to like that. Happily, I was able to find a test site. If anyone else is curious and finding nothing but dead ends, simply go to Providence Monroe. They will get you in for a test with no BS, no website seemingly created in 1996, and no appointments. Just walk in. I will think twice before coming back to Pharm-a-Sav.

I had 2 prescriptions sent in from my doctor at 5 PM on Friday, so I knew they wouldn't be…read moreavailable for pick up until Saturday morning. I went there at 10:00 AM, no line at all, still waited 10 minutes, only to be told the Rx was not ready yet. I'm on a tight budget and with gas nearly $4 a gallon, running back and forth for this kind of thing is just not good. No wonder Rite Aid is going bankrupt. Customer service sucks!

Customer service has always been horrible. Not sure why i put up with it for so long. It's been…read morehorrible on new prescriptions and old. Text messages are cryptic. Counter personnel are surly and overwhelmed. Today was last straw. I was in hospital last night. Told hospital to send prescriptions to this rite aid in Monroe. I arrived at 9:45am only to be told it would be another 1.5hr wait. I called and asked if they could do anything for a special expedite. (Even thought they had effectively 3 to 4 hours to fill my script from hospital). They said no. So I'll just live with my problem and skip the recommended pharmaceuticals. BYE BYE RITE AID FROM A CUSTOMER WHO HAD BEEN LOYAL FOR AT LEAST A DECADE. I'd hate to have Pam Fs job. Can't imagine how this place stays busy. Must be a demand issue. I'll find another pharmacy for all my future needs. No need to refer me to customer service corporate number like all the others.

Terrible store One of the long waist high meat…read morerefrigerators was set on defrost and was not keeping anything cold! The meat packages were all room temperature. I called over the employee there and he had no idea what I was saying because he spoke zero English! I had to use my basic high school Spanish and said No frio! No frio! Don't know if he ever actually did anything. My friend found another employee there who only spoke Russian. ZERO English. These unskilled, uneducated people are entrusted with keeping food safe???

Many people review supermarkets when something goes wrong. I want to post my review for something…read morethat goes good. First, they kept working when many were at home. Second, I have always found staff to be helpful and nice at the check out. This time everybody was extra sweet. My kid was dancing and even they started dancing. Customer Service staff was very nice, friendly, helpful, and fast! There's always somebody to chat and also to guide you to the right isle. I like their products and the fact that they carry the big egg tray nowadays! I get they are changing their layout to attract more people to their clothing section. Marketing. I think they towel and kitchen section doesn't fit the "same as Target's" layout. Pick up is great! Fast and always helpful. Plenty of parking and clean facilities.

I had a tonsillectomy and went in immediately after surgery to pick up pain medication (for anyone…read morethat doesn't know, tonsil removal in adults is EXTREMELY painful). I was still groggy and not very coherent as the anesthesia was still wearing off. My husband was there stabilizing me, while I'm trying to whisper out what I needed. They proceeded to explain that they didn't have the medication that was ordered by my doctor. (This was at 8 pm, pharmacy closes at 9). I'm panicking, trying to figure out how I'm going to get a new script in in time. Thankfully I was able to get my doctor on the phone. I asked what I'm assuming was the pharmacy manager (who had already acted like I was a peasant for needing pain medication), if he could speak to my doctor that was on the line. He muttered to the other employee "I don't know what she wants me to do, " before reluctantly talking to my doctor. He told us to come back in 30 minutes. We appreciated that he got a script in last minute. However, for a small town (zero people in line) with typically very pleasant employees in every other department, we were treated with disgust and I was a bit surprised. Needless to say, I'll be switching pharmacies.

they are severely understaffed. I haven't had a necessarily BAD experience with the pharmacy techs…read morethemselves, but this system is messed up. stand in line for 20 minutes, "your prescription will be ready in 30 minutes", go chill in car for 30 minutes, wait in line for another 15, "give us another 15", and on and on until I've been there for over an hour. this has happened multiple times. I should not have to wait in line 3 times for 20 minutes each when I'm already in the waiting room where you told me to go.

Kuslers Is the best and has nicest people and always give excellent customer service. I have been…read moredealing with them for special compounded medications for my fur babies for years They also have a great text messaging service that makes it easy to manage refills & to let you know when it is ready to pick up.

The staff are compassionate and caring. They go out of their way to help where they can. I…read moreappreciate them!

My experience is super mixed with this place. The pharmacy is probably 4 stars - have had some…read moreissues and have come here when they're all out on lunch, which is a mild annoyance, but I rarely have issues. However, the store is a solid 1 star - they've reduced their stock on most things to the point you can't rely on anything to be in stock, which makes them pointless. So... that averages out to 2.5. Rounding down for the general vibes. That said, Parking is good - they have a nice, big parking lot. They also have a decent liquor and alcohol section, but I never buy that stuff. That's about it.

I'm really impressed with customer service I'm in that industry myself as a contractor delivering…read moreoutstanding customer service to my customer being my goal. For many years, I've gone to Rite Aid for various prescriptions, and I have to say that I've rarely been impressed with such a great group of people so willing to help and go out of their way to make my life better and easier. Top to bottom there Will trained fairy respectful and have my best interest. Heart is the feeling I get every time. I'm in there. Excellent work everybody and thank you so so much. Palmer Bodin. Owner Nordic Home Solutions Llc.

I didn't fly my walker with me but found I really needed one once I arrived and this was a great…read morerental solution. They dropped it at my hotel and I left it there at the end of the trip for them to retrieve! Worked beautifully. What a great service!

Very very responsible. Haymen handled the call so so nice. The delivery person came the same day…read more Omg hard to believe this kind of service still exists. Thank you being so good to your customers. Thank you haymen and the delivery person