Nice big Walmart with everything you need. The UPS inside is very convenient and the worker there was very helpful read more

Walmart - Department Stores Near Me - Mississauga, Ontario

Incredibly frustrating experience with Customer Service and Walmart's photo services that highlights a serious lack of customer service and organization. TLDR: CS was a disaster. Our photos were damaged, and the "managers" were unhelpful and disorganized when we tried to get a refund. When we placed our photo order in-store, it took about an hour for an older employee to come and process the orders. There were clear frustrations by other customers but since he was pleasant, I let it go. When he got to us, he assured us that if we didn't like the photos or found them to be poor quality, we could get a refund with no issues. His exact words were, "If you don't like the photos or they're bad quality, I'll give you a refund, and you can do whatever you want with them." He then told us to wait for an email to come pick them up. We trusted this information and left, expecting the process to go smoothly. We never received the pick up email. After two weeks of silence, we returned to the store only to find that our order had been sitting on the floor for an unknown amount of time. A younger employee we spoke to didn't seem to care, nor could he tell us how long the order had been there, even though the box was clearly marked with the date of arrival. When we checked the photos, they were damaged--rolled in a way that caused wrinkles, folds, and scratches. The ink on the photos had deteriorated because it had transferred and smudged during transit, leading to noticeable loss of image quality. When we asked for a refund, the same young employee claimed he couldn't do anything and directed us to call a phone number that never connected us to anyone. To make matters worse, he simply left the kiosk and never returned, leaving us waiting for 20 minutes. A second employee with an "assistant general manager" tag then advised us to get a refund at customer service. On our way there, I received an email saying our order was ready for pickup--while I was already holding the damaged products. At customer service, yet another "manager" took 15 minutes to process the refund, even after seeing the clearly damaged photos and proof of purchase, and claiming they needed to shred the photos as part of their policy--the exact opposite of what we were told before. The ordeal continued with conflicting statements from different employees. One claimed they couldn't leave the customer service area, even though he had just done so minutes earlier. More employees got involved, none of whom introduced themselves or seemed to communicate with each other. One of them, with a name tag "Sherry", even gaslit us numerous times (emphasis on numerous) by denying everything we had been told earlier, suggesting that we were lying about our experience. She then blamed FedEx, the printers, and other factors outside of our knowledge and claimed that Walmart had no responsibility for the quality or delivery of the photos, despite us showing her our in-store order confirmation. Adding insult to injury, we were told that they couldn't help us unless we remembered the names of all the employees we had interacted with two weeks earlier. I asked if they could look up the history of purchases and she said no. After leaving in frustration, I returned to ask for the shredded photos, only to be told that they hadn't shredded them yet but would do so in front of me. After another 10 minutes of waiting, the employee emerged with what looked like photos cut up with scissors, claiming they had just shredded them. Walmart Heartland desperately needs to train its employees on basic customer service and internal communication. The managers were not managing. The experience was beyond frustrating; as a Walmart+ member, I will never do business here again. read more

Walmart - Damaged photos ordered in person at Walmart - Department Stores Near Me - Mississauga, Ontario

Price:3/5 It is a mild price range of stuff when your buying but it can get pricey sometimes Service:1.5/5 they do not care but some will greet you they can to better Selection:4/5 They had what we needed (Fishing gear) and was a bit pricey OVR:3/5 would mildly recommend here only come here if u need a fast Walmart to get stuff read more

Nothing significant here, it is large, you generally get what you need here. I know staff here are miserable or unhelpful so it is a usual quick in and out. Cashiers sometimes say hi. read more

My go to department store. I usually have no problems except for the grocery section - most of the fruits and vegetables look super dry. This place needs more organization. Sale items should be clearly indicated. If they are not on sale - stickers should be removed. Some of the employees look like they've run a marathon and are just so out of it. read more

Absolutely horrible customer service. Went there yesterday at around 09:30 pm (08 MAR 2020), wanted to purchase an aux cable for my car, an iPhone charger and a phone holder. I found the products (picked up Blackweb products) and when I checked the price online there was a discrepancy of at least $9 for each product. I didn't think too much of it, I figured I'll ask the cashier when I'm at the counter. Unfortunately when I reached the counter, my battery was almost dead. I managed to show the cashier the difference in price, but when the manager (or whoever she was) came, my phone died. Our discussion, for the price (which I was absolutely fine paying for the price, but would love to have had a good deal on them) quickly changed into an interrogation - and if that wasn't enough for her, her attitude and tone was so rude and condescending! She made me feel like I was asking them for free! Absolutely disgusting! Stay away from here especially for price matching - not worth it! read more

Okay this is the best Walmart in the GTA. With lots of parking . The store is well stocked and there's always a great store sale. They lose a star because of there vegetables and fruits Are bad low grade and priced high. I buy my medicine there and they get a perfect rating for that great service there. To cash out it can take a while but in most cases most of the chashers are open. read more

Walmart - Cute body wash - Department Stores Near Me - Mississauga, Ontario

I live right by this Walmart so I often visit this location for all my Walmart purchases. Weekends are chaotic so I tend to come during the weekday afternoons. It is much more quiet and the line-ups aren't as long. I definitely think they should open up more cash register lines when it gets busy because the express lines aren't really "express". The cosmetics section always seems to be lacking products and is quite disorganized with products. However, I think the grocery side of Walmart is more well-stocked and always has the items I am looking for. Furthermore, their prices for many of their products are lower than their competitors. However, when other stores have better deals you can always price match which is convenient. Luckily I've never dealt with bad customer service like the other reviewers have mentioned. However, I think it's quite annoying when they keep trying to get you to sign up for the Walmart master card. Some don't take no for an answer. During my most recent visit I noticed Walmart staff approaching customers while they're shopping to get them to sign up for the Walmart master card. That's annoying! read more

Holy smokes... Mid afternoon and there's a line up like the world is going to end. This is why they have carts and wide aisles. The grocery part is myeh. They are ALWAYS out of blueberries. What the haywire!! The makeup section is messy. I don't really like this Walmart, the sizes are always way too big or way too small. Every things pretty much a mess here. I expect this is what happens when you are right in the middle of the Mississauga shopping traffic (Heartland) The staff here have way too much attitude. I think they got the wrong memo. Chill out... this ain't Tristan & America. This is a wall and a kart together...Walmart. Whatever.. you know what I mean. Bahhh...Horrid. xoxo M. read more

Walmart - They see me rollin... they hatin.. - Department Stores Near Me - Mississauga, Ontario

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It is a really good Walmart. Love that it has a British food section. It seems to have everything you could want. I do find it laid out backwards compared to most other Walmarts however. read more

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Its one of there superstore and its always packed as of its location so be prepared to line up when paying. Try to avoid weekends as many things are not restocked fast enough. There is plenty of parking and there is a Mc Donalds inside with there other regular stores for photo finishing, haircutting etc.... read more

You know you're in Bizarroworld when the McDonalds is the most memorable part of your visit. A Walmart is a Walmart is a Walmart, but it's the little things that make the difference between a 4-star location and a 2-star one. The good: The staff at the McDonalds are extremely diligent at fulfilling orders to an absurd degree. Even with the usual caveats of the place (people steal your carts, the worst humanity has to offer on display), they keep the place fairly clean and know their jobs well. The bad: Just about everything else. It's been a long while since I felt like I was being judged by people, and I showed up in a sweater and dress pants. I get that this place is fairly casual, but I was only here with a family member to pick up some odds and ends. The 400-pound fedora-wearing neckbeard and middle manager with no clear goal or purpose should look inside themselves first and pause for a few moments of self-reflection before ogling every person that walks past them. The checkout lines are always crowded, and this was on a Friday at 1 p.m. There's no "instant cashout" service, or employees directing shoppers to an open checkout? And the place is messy. Really messy. I distinctly recall walking over newspaper in either an aisle or the washroom that wasn't cleaned up. Several carts full of returned merchandise at the customer service counter were nearly blocking a major laneway. Some of the aisles (especially international food and snacks) look extremely junky and disorganized. Maybe I'm expecting too much from Wal-Mart in general at this stage in the game. After all, I've visited enough of them over the years. It could just be the proximity to Heartland - it's an outlet for an entire quadrant of the city to descend on and mill around in. You'd best avoid this place unless you really need something. read more

Why the eff are there so many little kid screaming and running around here at midnight!?!? Yuck! Also on this outing I watched a family (with kids!) OPEN a jar of sauce off the shelf, stick all their noses in it, then close it and put it back on the shelf. I gave them the "are you fricking serious?!?!?" look as I passed but they didn't seem bothered. I told a nearby worker who informed me that it was ok and that "the customer is right" and "can do what he wants" and that there is nothing he can do about it. How about take the item off the shelves now at the very least and if you have some ca-hones, educate the customer that they have destroyed the product and it can't be sold so they should buy it or realize that they are committing an offence. Another dolt - also a parent with kids at Walmart late at night - walked up to the pistachio bin, took a couple handfuls out and put them in his pockets. Should he not be educated that his behaviour constitutes theft?!?!? OK.... maybe in other countries these behaviours are normal and accepted but I didn't think they were here. Heartland Walmart... fix your shit and don't let your customers get away with stealing, trashing the place, etc or you will loose this one. I know I am only one person and it won't matter in the big picture, but that's where I'm at. read more

Im up here in Canada. Just another thing to piss me off about how things work here. My walmart credit card wont wrk cause its from the US. How stupid is that? read more

They have the WORST customer service and managers I have ever come across. I am NEVER shopping here again. Instead of listening to the fact that I was mistreated by walmart employees, she yelled at me telling me that's it's not her job or problem. I was put on hold for 26 minutes in order to be transferred to the vision centre. Within that call, I had been transferred to the wrong area 5 times and each time, I spoke to an extremely rude staff member who was unqualified to pick up the phone, let alone have manners. Finally when I was transferred to vision care, the call hooked me up to customer service, which then yelled at me and hung up. I then called back and went through another manager again, who said she'd link me up with customer care. In reality, I was linked with another customer in line for the vision centre. The lines were mixed up. I'm absolutely disgusted. It horrendous how these people run their business. I'm never coming here again. read more

Okay, I know I'm in the minority but I usually like shopping at Wal-mart stores for groceries, stationary, household products and greeting cards, except I really hate this Wal-mart. Every time I go there, this Wal-mart is packed with rude customers, long lineups and cashiers who give you a dirty look. Not what I want to experience after battling in the parking lot and trying to scrounge for the items I need and 50% of the time, they are out of that item. ugh...I much prefer the Square One location ever since it's become a Super Centre. read more

Do not come here on Wekkends, especially Sundays! Morning ok, but afternoon and on don't bother. Evening is the worst. Come here all the time as we are 1-2 mins away. During the weekdays it is fine. It is fairly clean compared to some of the other places I have been. Lineup to checkout can be a bit long at times, but seems that is usual at walmart. Came here last night and it was a zoo. Never again. Bad weather last night so thought it would be a good idea to take the kids and walk around, burn some energy and pickup few items. Checking out was ridiculous. Express line was pretty much to the produce section. Figured we might be faster going to the regular checkout. Waited in line for a bit then they opened the register beside us. Couple customers before us, they were buying a box of diapers, and there was some confusion about what was on sale for what size/qty. They were not pleased, but I think they were frustrated from waiting in line and also seeing people behind them, so they left without dealing with the girl at checkout. From my GF, the CS was wrong and not aware of how sales on diapers work. After reviewing the receipt, gf found there were erros. Purchased 2 items and was scanned 4 times, voided once, so overcharged by one. Bought 2 different types of tunas (4 in total), at different price, but CS scanned all 4 as same. So had to go to CS line to dispute. Too many customers and not enough checkouts/cs seems like a regular thing at every locatio, with no solutions in sight.. read more

don't order from walmart.ca they don't have items in canada and flat out lie to customers, they say they give you tracking numbers to on delivery service but ship another way. promise a delivery day but can't deliver when they say and refuse to refund you , but they can commit fraud and get away with it this will be the last time i ever go to walmart for even a tooth pick i highly recommend going anywhere else to shop walmart does nothing but lie and fraud read more

This Wal-Mart is LIT! They legit have the best deals when it comes to snacks, food, drinks and everything that you need basically. Really cheap (for me at least) so if u ever need to get snacks for a party or something reeeeach over here read more

wish I could give store negative ratings. Worst customer service I have ever come across. Returning anything is worst nightmare for your online purchase. Since there is no hard copy was given. Their customer service supervisors think they own Walmart. They know not even the basics of customer service skills forget about good customer service. For them showing attitude, talking rudely to customers with expressionless dead beat demeanor are their beliefs as customer service. I am looking for the person who infact hired them to see if he was on a dope while hiring them and also to have few words with this store's general manager to see infact these are his/her views of customer service as well and if he/she condone such attitude. The customer service of this store is a real shame! read more

The store is good but the pharmacy staff and service is the worst compared to any other pharmacies in the area. They always ignore you as their behind the desk work is more important. They do not like to receive payment even if you buy medicine off the shelf. They are not trained for customer service and rude. This is the place where you need most attention as you go there because you are not feeling well. I complained to the management on more than on incident and I received no response from Wal Mart at all. Very disappointing. read more

Because I'm a working mother I tend to do all my shopping on the weekend. WRONG idea! Its so busy busy on the weekends and its kills me to see the amount of cashiers open, every time. For a Wal-Mart of that size they needs to have at least half of the cashiers open. But no, their express line starts near the entrance and people who have real grocery shopping to do are limited to a mere four or five cashiers with a wait time of one hour. I mean seriously. The plus point there is that because I am there so often, I know where everything is. I don't need to ask a salesperson (not that there are any to help, anyways), for help. On top of that, the prices are good in comparison to other place and I like the idea of going to one store for my needs of grocery, electronics, medicines, etc. I hate being on the road constantly. read more

Bought two bikes this season one from Canadian tire and one from Walmart. Canadian tire bike was not up to slandered at all, and i have no choice but to get it fixed by their tech guys. WALMART GUYS CHANGED MY BIKE THREE TIMES AND TRIED EVERY BEST EFFORT TO MAKE ME HAPPY. plus this location has it all, you name it and they have it, staff is friendly and available on your discretion. Thank you Walmart!!! read more

I bought a few items and while I was paying, the cashier threw me a bag to put my items in. I was shocked that she didn't help me and she was just standing there waiting for me to finish processing my payment!!! Customer Service needs to be a priority at this location. I try to avoid coming to this location when possible!!! read more

Too crowded and lines are just too long, they need to open more cash registers.

Dumpiest Walmart I've ever been to! Take some pride in your outside area and the entrance too. Pick up the garbage!

This is a superstore so you can get pretty much everything here . It is usually pretty packed so give yourself sometime for the checkout. Overall it is a great experience read more

Every time I come to this location to get my photos developed there is no one at the counter to service me, no matter the time of day. Horrible service! read more

The store was unkempt and hardly had any prices available on the shelves. I walked through 1/2 the store before finding someone to help me. When I did find someone she gave me the wrong directions to what I was looking for! Went to ask for.a manager and found "Natalie" who claimed to be a manager but if she is then God help them because she was not very helpful either. What a horrible experience! . Definitely won't be going back to Walmart in Heartland!!!! read more

I find it funny, maybe my expectations are less than other reviews, but i have been going to this walmart for the last year and can honestly say i Like it ! the staff is friendly, very helpful, the store is clean, and yes its a walmart ! read more

They had everything I wanted in Stock here and the line up is less of a headache, which I personally like. I would definitely come to this location again.. the only bad thing that happened was I bought a coffee maker today.. took it home, unboxed it and there it is.. a beautiful broke coffee maker!! Somebody must have dropped it on the floor a few times before putting it back on the shelf for somebody else to take it!! I'm going back tomorrow to exchange it for a new one. Hopefully they let me pick out a new one as I didn't know because it was a good price and it's a decent coffee maker and I Need my coffee! I'd still recommend this place as it is less busy then the Square One location. read more

Ok so i needed to line up at custumer sevice/return counter was in line for an extended amount of time while the associate fiddled with a return for a while completly ignoring the line up when i told her we were still in line she told us she was assisting a customer . Btw the customer had left 5 mins before. Wow there is obviously no customer service training happening . So many qualified people out looking for a job yet so many unqualified people working read more

Hi there, my name is Mohab Ragheb, I'm next door customer. I was shopping today Tues Dec 23 and headed to cashier called Ashley in front of the customer service area. She was serving other customer and told me she's close! I asked about the "Closed Sign" she rudely said she doesn't have. I said "then take me and try to find the sign. Again -rudely- she insisted that she can't help me! She started making fun about the situation with the customer she was serving!!! The customer started talking to me and look at me, I told him "Shut up I'm talking to the cashier". This could be a really big issue because I was not happy and nervous! My stuff (only 4 items) was on the her way. She finished with the customer and just IGNORED me closing the cash and left!!!!!!!! A supervisor called Mallet came over before Ashley leaves asking about the problem and did nothing leaving me standing! What kind of customer service is this?! Then an amazing lady called Tasneem came over apologizing and helped me right away. By the way, once Tasneem came in, she grabbed the "Closed Sign" and placed it meaning that Ashley is not only rude but she lied to me! Why this happen in big store like Walmart. Why in few seconds I felt like slave. Too bad and shame! read more