Goodness! This place needs some love, me thinks. Every single person who worked here was so…read morefriendly and helpful. In fact, one of the ladies who worked asked if we needed help and asked if we were finding everything we needed. CVS is a great place to visit when you blow out your hair clip and need a replacement ASAP! We would definitely return to this location.

They are towing people if you are not a customer. Don't use…read moretheir lot if you are picking up from Chipotle. Lesson learned. I won't be spending another dollar at this CVS. I'm next door at the yoga studio 5 times a week and would occasionally purchase beverages, snacks, and supplements from the CVS. NOT ANY MORE!!

Absolutely love this place. Friendly service, absolutely reasonable prescription fill time. usually…read moresignificantly faster than places like CVS and in my experience they have been cheaper as well.

They are caring, fast and keep their prices very reasonable! I moved ALL my prescriptions here and…read morenever looked back!

The review that Laurie G gave is 100% accurate. Jim was wonderful, and I loved supporting McKinney…read morePharmacy. The new owner is horrid, the service is terrible, the employees are rude. For my compounded meds I now order from a pharmacy across the state, with customer service that blows my mind. Bye, McKinney Pharmacy.

We have had excellent service from McKinney Pharmacy for several years. The staff is proficient,…read moreefficient and very customer service oriented! Thanks so much to everyone for your excellent service, always!

The pharmacist is super sweet and for some reason my Rx's are cheaper there than Walmart???…read moreAnd everything is always in stock!!!

Fibi is everything a local pharmacy should be. Extremely customer focused and will make sure to…read morekeep what YOU need in stock. Kids get sick, pediatrician sends RX and before we're even home Elsa calls to let us know it's ready. She's even offered to deliver. We need to rally around this business and ensure their success because there isn't another good option like this in the Prosper/NW McKinney area. Great family run business that doesn't give all the runaround and "take a number" treatment you'd get at the large corporate pharmacies.

We are new to this pharmacy (about three months now) and wish to commend the staff for excellent…read moreservice, start from finish. From the telephone conversations with customer service, to interactions with the compounding staff, we have been nothing but very impressed! We highly recommend this pharmacy!

The people that work there are very rude. I was told my prescription would be ready and when my…read morehusband went to pick it up they said it needed to be ordered which I did the day before. They have been screwing up this prescription for several months now. The person I spoke with hung up on me when I said I was very disappointed. I will be switching pharmacies now. Too many mistakes.

I want to give a special recognition to Kallen in the CVS pharmacy department. I am not sure of her…read moreexact title, but she is truly an asset to the team. My family and I have been loyal CVS customers for many years. When I relocated here over two years ago, I hesitated to transfer my prescriptions because I feared I would not receive the same quality of service. Sadly, that fear became reality as I often felt dismissed, rushed, and met with little empathy or professionalism. I was close to moving my family's prescriptions elsewhere. Today that changed when I was helped by Kallen. She showed me kindness, respect, and genuine care. She listened, took the time to help, and treated me as a valued customer, which means so much when it comes to healthcare and medication. Her professionalism and compassion completely shifted my experience and restored my faith in this location. Because of Kallen, I have decided to keep all of my family's prescriptions here. She reminded me what excellent customer care truly looks like and made me feel seen and valued. Kallen is truly an angel, and I am deeply grateful for her.

CVS policy tries to override your doctors orders! Then they implemented a 50 mile rule and won't…read more fill prescriptions if you and your doctor doctor's office is outside of 50 miles of each other. Sometimes specialist are hard to find in your area, but don't ask CVS. And Walgreens don't care. Was actually told you just need to be more open to different treatment options. I've had my condition since 2005. I have tried everything under the sun and iIT IS NOT my pharmacist business who I see for my treatment!!! There should be a class action suit for stupidity!

Tried to modify a shipping date so the efficacy of my prescription would not be impacted (as it did…read moreon the first shipment) and it's like it blew their mind that people travel weekly for work. They are not ready for Fridays customers!

Requested a refill to be delivered. I included the specific delivery instructions on their form,…read morebut of course the rx was not left as instructed and no one avail to explain what happened. UPDATE: My issue was resolved and package was delivered as instructed the following day. I am very satisfied with that.

This Walgreens is so much better than my previous drug store. The service is so much better and…read morecloser to my home. I am so glad I changed drug stores! Thank you Walgreens!

Second day in row a i tried to contact Walgreens pharmacy to see is my prescriptions were there…read more Was left on hold until and a hang up in my face.. AGAIN. This place genuinely ain't it. Please, if reading this, find another place to fill your prescriptions.

Pharmacy is good. Pharmacists are helpful. Like many places they are automating their customer…read morecheck-in process. Now one must enter personal data into a touch screen about yourself and the medications one is picking up. The CVS Pharmacy area is often extremely busy. They handle the majority of prescription customers in this super fast growing city of Anna, TX. One must have some patience, stay calm, have a little understanding (there are only two local pharmacies handling all of Anne, TX + surrounding small town areas. Sometimes mistakes are made. Check your prescription before you leave. All the mistakes get corrected or are explained calmly why they are not mistakes. Customers could stand to "shut up", stop interupting, and listen a bit more. If people can try to understand what is being explained to them, instead of immediately assuming that the Pharmacy wrong. Yelling is un acceptable. Times are changing and local pharmacies are not as friendly places as they used to be. If more people would have a bit more patience and calmness, the majority of pharmacists are perfectly capable of figuring out the complexities of insurance coverage and pricing for all types and shapes of prescriptions and medications. Yes, most CVS pharmacies generally don't answer their phones anymore. They are under staffed. They would appreciate if customers to leave clear, easy to understand phone messages with their birthdate, name, phone number and succinct message. I agree with most everyone about not liking the automated phone answering systems at businesses, but this is how things are now at almost all pharmacies accross the country. AI is here to stay. Personal service exists in fewer places. BUT, good service still exists in many places. The Anna CVS Pharmacy is working on it. Their service has greatly improved from last year (2025). On the other hand, many customers don't understand the new technology, systems, and methods. They want others to figure out what they are supposed to get, but at a lower price and be fast about it. These customers also seem angrier and more rude than ever before. After reading many of the other reviews already posted for the Anna CVS Pharmacy, I am sure I have seen and listened to some of the authors around town. Perhaps they could look in the mirror and notice the corner cutting, illegal parking place taking, trash dropping, rolling stop sign stopping, tailgating, mobile phone distracted, Anna citizen that they have become. Perhaps if more people came better prepared with the information they need to pick up their prescriptions and tried a little harder to be good customers, they would help all of us get better service. On the other had, there are a few of the CVS Pharmacy employees who could use a course in a live classroom (No VIDEOs) about good people skills along with some real time supervised practice using their newly learned skills. Out.

They are towing people if you are not a customer. Don't use…read moretheir lot if you are picking up from Chipotle. Lesson learned. I won't be spending another dollar at this CVS. I'm next door at the yoga studio 5 times a week and would occasionally purchase beverages, snacks, and supplements from the CVS. NOT ANY MORE!!

Good service. They answer their phone fast and are cordial…read more The other one on buddyhayes took 47 minutes to answer their phone.

This pharmacy and store is not new and has erased all their bad reviews. This is not a good place…read moreto shop. They are rude and overpriced.