Waited at the customer services and being ignored. I looked at the two women that were working this evening but they just kept on chatting and doing other things. This was after they had help three other customers in front of me and I been patiently waiting. I was not sure why after assisted the last three customers and I had been in line and not just walk up. I would never come to this Grossmont Center location ever again. read more

I wouldn't give the lot attendant one star if it wasn't required to give one in order to do a post. I just left the store and the lot attendant was out collecting carts. I put all my groceries in my truck with the exception of one box and because it weighed 20 lb I didn't feel like I could lift it because I have a broken wrist. I asked a lot attendant if he could help me with one box and with an attitude he said why? I guess the cast on my arm was not a clue. Anyway, he refused! I was totally shocked and if this is what represents Walmart at Grossmont, I'll go to another one read more

Beware: please read the dates you are purchasing for food/drink items. These Tropicana orange juices expired on March 26 and May 10 2019. They were still stocked in their mini fridges near register. Today is July 22th 2019. This isn't the first time i have found expired food/drinks at Walmart. Even though a couple months expiration won't kill you, it makes we wonder how often they actually check their produce & not just stock it :/ read more

Walmart - Expired orange juice by a couple months :/ read your labels before buying ! - Department Stores Near Me - La Mesa, California

Nice place ..love bread section every thing u want for low carb diet or keto diet are available love the variety

The wonderful clerk in returns gave me 5 star service! She had a wonderful disposition while giving me bad news. Unfortunately, she had to explain to me the policy of stamps for the returns, even though I had my receipt. If management would like her info, reach out to me. I still have my receipt. I normally pop in and out of Walmart if I need anything & have minimal contact with the staff except the cashier. Today 4 out of the 5 contacts I made with Walmart team members were trainable examples of what not to do with your customers. My experience was so negative, I'll shop more online & avoid walking in if possible. read more

Waste of time. I called the store and asked if they do price matches to the products on the Walmart website, the lady on the phone said they do, after going there to purchase the item they told me they could not price match it because the item on their website is not in store. I told him I called earlier and explained to them what the lady told me and they told me she wasn't properly trained and didn't tell me the exact rules. Why hire people you can't properly train? Especially when it's to price match something on YOUR website that is in store! I asked someone upstairs where another item was, and she literally shrugged and told me she wasn't sure, and that it was her first day working there, sounds like someone needs to start training their employees better. What a joke! read more

Regarding an employee named Dave that was very efficient in me aquiring what I needed it and this review pertains to that. Dave needs to be recognized on all levels due to his honesty and great effort to assist customers,keep up the good,no,great work ethics!! V.L.Swain read more

I don't go to all the Walmart's like going to like my favorite one is the one in College Grove and the other one is the Walmart grocery store . I will sometimes go to the Walmart in Grossmont Center.. But otherwise most of all the Walmarts the same thy have the same thing as the other walmart the same people nothing changes it's always the same read more

I wasn't aware they made low top Walmarts. It's basically a mixture between Harbor Freight and 7-11. Harbor Freight racks and 7-11 selection and roof height. I am not a claustrophobe, but even CVS's have taller ceilings. if you can't fit 2 carts in an isle it's a problem, you can't just cram more stuff into an already small location. The parking, or dedicated parking is surprisingly small, as is the entrance area. Plenty of space for self check out. Greeters are about as lazy as they come. Not only do you have to initiate the greeting, but even initiate acknowledgement. I get that it's not a pleasant job, but way to make it more like the DMV. Prices are decent, selection is limited and the layout must have been done by the same people that do the city planning for the City of La Mesa. Obviously the typical rules of increasing visibility on sale items don't apply here because your just trying to find your way. I walked half the store just looking for 1 item because stuff is everywhere. They need to also do the demonstrations (a la Costco) in an area that can hold a crowd and not in the busiest corner of the whole place. If Target wasn't as tucked away as it is and Walmart still not the cheapest around I would never come here and it's still highly doubtful I'll be returning. It was actually kind of clean, but surprisingly hot. Basic décor and forgettable service. Not the worst or the best (still a relative term), but I have a new saying when I do find the worst Walmart around " You are the Walmart of Walmarts" read more

This place still haunts me in my sleep. We were looking for a new steam vac for our carpet. We went to this one since it says online that they had it at that particular store. We decided to call them and double check and the person the phone was a complete moron and couldn't tell us if there was one there and we were transferred to the most random people and even got yelled at by a lady with a really strong southern accent that we're calling the wrong department. EXCUSE ME, LADY! Your idiotic fool of a coworker transferred us to your stupid department! So we drove and made our hike there and I was pretty shock as to what I was in for. I know that personally, Walmart is one of the most successful stores because they hire people who are in their deathbeds so they can be written as the beneficiary, I know because I got my degree in Journalism and this was taught during my Law of the Press class. Anyway, the coworkers looked more handicapped here than any other Walmart I've ever been to. I was rather scared, there was even one guy with a glass eye, but the eye was bulging out of his face. Another associate had a hunchback! I don't mean to be mean, but I was just really freaked out walking through there and I didn't want to believe that this was really happening and that MAYBE they were already dressed for Halloween. So we walk to the houseware section and couldn't find the vacuum, so we decided to ask an employee there. He didn't EVEN KNOW WHAT AN APPLIANCE IS! He replied "appliances? what's that?" Thanks anyway, moron! We decided to walk away from him and found it ourselves. It wasn't available in a box, so we asked if we can get the model. They told us no, so we left there, pissed off. read more

This store has you do photo orders that say ready in an hour, and then calls you to say they don't have the product in stock later in the day to cancel your order. And good luck when you call the store and talk with the operator; 5 mins sitting on hold while she looked for a connection number to the photo center and then disconnects on you. The bar for service is fairly low at any big chain box store, but this location manages to underachieve even the lowest expectations. I'll add, cvs photo was able to accomplish in less than one hour what your store ran circles for several hours accomplishing nothing. Go there any day before this Walmart. read more

This Walmart is great....the employees treat you like family. They welcome my service dog and make me feel welcome too. It is so convenient right across the street from me and they have long hours. I depend on them for most of my groceries and everyday purchases. read more

Mask nazis. If you have a legal medical exemption they will lecture you and make you feel like a criminal. They do not value their customers at all. If that doesn't convince you, just look at how much restocking they do while the store is at its busiest. As if it's not hard enough to navigate the aisles, there is always a huge cart in each one that you have to try to get around during peak shopping times. It's difficult to get around, even without a cart. Cheap prices but not worth the hassle, will not be back! read more

I went to Walmart and they had a Hamilton Beach microwave 3 different colors and they wanted $69 for the black and grey but for the stainless steel they wanted $75 but it was the same microwave they could not tell me why they wanted to charge me that much in I had ice for a supervisor there a supervisor came out and her name was Theresa and she was one of the best supervisors ever she took controller to situation very nice explain to me why and what needed to be done but at the end of the day she had given me but microwave for the pricing of the other because it made no sense to me and so she did great customer service and took care of me also a lady Kim there at the store going to the managers with also great this is one of the great Walmart to go to if you ever need help and if you ever want good service this is the Walmart to go thank you Theresa for helping me out read more

Walmart - Microwave - Department Stores Near Me - La Mesa, California

I went shopping here around 9pm two nights ago its not really crowded by customers around this time. I had a list ready i really don't like to waste time. The staff looked like was all hands on deck. I stay out of their way. In the first floor heading towards the corner of cosmetics they had pallets lined up back to back all the way from towards the entrance to the very back. si no space to cut in between those aisles but the all the pallets contents were accessible so they really aren't on the way they're obviously stocking up at this time it's understandable. i was heading to the cosmetics where the razors are and what not almost there pushing my cart and im not the kind of shopper that floats around i go get what i me and get out. At the very end of the long row of pallets there was two older lady workers both putting the label or price on the Same item standing on the way behind them there was a broom and dustpan. the way was blocked. I walked up slowly saying excuse me politely had to repeat my self like five times and waited a little they didn't even turn to acknowledge me completely ignored me. Behind me another older staff lady was walking up. the third worker. and herd me saying excuse me and she walked up to stand with them and tells me it be faster if i just walk around. Like if i was stupid To not see that they was Busy. Almost rolling her eyes at me the other two turned to me with a look like yeah wtf all annoyed. I just said oh I'm sorry you want me to walk all the way around instead of just letting me pass to get something that's like right there? i said y'all don't make any sense and went to pay for what i was allowed to grab. And I'll wait for them to let me know what time it's more convenient to them for me to finish shopping. read more

Omg! It took me a looonggg time to wait for somebody to help me just for a freaking ink cartridge!!!

This Walmart is currently Going thought some much needed renovations! Looking forward to the upgrades! read more

Came in today. I was looking for a California Split King Mattress protector and sheets. The wonderful lady told me they do not carry those. But they do have the Twin XL when College starts. It is seasonal. Again those sizes do not match. King Split Mattress 76" wide x 80" long Twin XL Mattress 39" wide x 80" long The lady was very friendly however she was unable to help me out. Come on Walmart get with the program. I can't even buy the sheets from you either. BOOO read more

Two level floor Walmart. Not messy and not crowded. They now carry Essie polishes. Tax sucks, CA taxes suck a**!!! still trying to get use to it. They have a Mc Donalds!!!!! How crazy is that?! I didn't have to wait in line forever! read more

Walmart - Just me and kids. - Department Stores Near Me - La Mesa, California

THANK GOD FOR 24 HOUR WAL-MART!! I love coming to this particular wal-mart especially late at night when you don't have to wait in line at check-out. Here's a story about the time this Wal-mart saved my troubles! It was last weekend when my husband and I went up to the Barona drag strip. Everything was going fine until his distributor went out and we were stuck! There we were trying to find auto part stores that was still open. Luckily I drove out there with the truck and we had a tow hitch at home, but no tow ball...It was getting late and I said "hey! let's go to the 24hour wal-mart in grossmont. So we drove off from Barona to La mesa and what do you know? We found the tow ball that we needed at wal-mart at 2am!!! Wooo hooo yay for 24hour wal-mart!! read more

I was here at 7:05 this morning and eventually put all my clothes items back because the dressing room wasnt open I didn't want to wait forever for them to get a key. Why everytime I come here in the morning and I want to try on clothes are they not prepared? I have to sit there and wait while they go God knows where to get the key for the dressing room. It's like how stupid? Dont you want to make money? Get it together! read more

This is probably the least ghetto Wal-Mart I've been to and the cleanest. But I'm giving it 5 stars because I'm crazy about puppy accessories and they have a huge section dedicated to puppy clothes and other fun items for a great value! In addition to that, they're super super cute! Other nice things: It's by Grossmont Center so you can visit other stores while you're at wal-mart. You aren't trapped there and if you feel suffocated, walk around grossmont and look at puppies, books, watch a movie, shop for jewelry, etc. read more

The old short guy that workers in the front thinks he's a tuff guy. Lol you don't need to show them any receipt. I've worked for Walmart and if you say no they have to let you go. This isn't Costco where you have to show them the receipt because you are a member and signed a contract. read more

This is my favorite Walmart very nice and friendly staff. This location is well maintained and very organized.

I love this Walmart because it is open 24hours a day!! Its big and is always clean! read more

Wonderful service aayliah was such a great help and very personal so glad to have met her

I had the best experience with Regina and Kasam yesterday. Regina went above and beyond to help me get my order and exceeded my expectations of walmart. During a pandemic even the smallest mistakes can feel like a mountain and she was able to handle it so that my Valentine's day was not ruined entirely. Kasam helped me out to my care and was very kind. Good Job! read more

This is a review for MARK in the photo center..GREAT customer service!! Give him a raise!!!! read more

I'm waiting and waiting in crafts& sewing for someone. Lost track of how many times I've pushed the button, I've asked 2 different people, one a sales associate, the other a supervisor by the name of Michelle to get someone to help. Michelle's only response was, someone will be there. Neither one offered to help. Just poor customer service read more

If I could give this Walmart negative star I would! Mariana stated that she was a customer services manager while she did not even know how to be one! She was very rude and disrespectful. Showing racism right in front of customers! She rolled her eyes and unwilling to assist and help. She basically insulting customers in front of her own workers as well as other customers when the customer was showing her it's their store problem on not putting items into the system correctly. Customer was showing the price listed on Walmart.com as well as showing the barcode listed in the store with pictures showing where the items and the price of the items with barcode patiently. Those couples were trying to purchase an item. But this woman was so disrespectful and rude towards them. Mariana said she was the only manager in this Walmart store when we all know she was lying. Her unwillingness and racism attitude should not be allowed in this society. We truly hope whoever read this comment take this seriously! She should get fired with the attitude she showed! She should not deserve to be anywhere customer service manager! Not to mention, she was no patient and disrespectful! Most of all, she used inappropriate words in front of children when we showed her wrong. Will definitely not coming to this Walmart anymore! Please remember this woman named Mariana and whoever recruit supervisor position, please take this comment as a negative referral for this individual! So terrible! read more

Seems like door greeters are the only ones with customer service skills here. Talked to 3 different associates, all of which did not have access to a display case I needed to get products out of. Not one offered any solution. Guess I shouldn't expect much, shame on me. read more

i went to pick up and order waited patiently for about and hour when the associate Érica which is supposed to be a supervisor comes up with a huge attitude extremely passive aggressive I don't understand how Walmart vets their employees if they don't like their job why not find something that they like on the other hand David from garden helped me out very nice gentleman helped me out without a complaint even loaded up the patio set on my truck read more

I found the staff to be a bit lacking in customer service the other day. My cashier literally glared at me and then when I got cash over and asked for two ten dollar bills, she said, "if I have them." I look up to take my receipt and she gave me a twenty. A manager and two other registers and she didn't bother to ask. Remember the glare, that's why I didn't push it. Come on Walmart! I am a paying customer. read more

I had purchased a pair of scrubs from another Walmart and they were mislabeled. I was told this location had my size and to head over and when I did they didn't have it in stock and the employees weren't interested in helping either. I wasted my time and gas to come here. I am so annoyed with Walmart. They are the worse. I just really need scrubs for work and they just happen to have some nicely priced ones. Ugh... read more

Worst Walmart Ever. Seriously, horrble experience. I'll drive to Shawline in future, or better yet, Target

I love this Walmart so convenient and easy access.The staff are very friendly and nice.Today I had an other amazing experience with Cynthia at the self checkout.She help me to resolve my grocery checking with enormous patience and great attitude . read more

The items in the store are actually pretty good. I used to come her regularly for supplies. For example they had a really inexpensive low grain kitten food, and that's hard to find. And their Danskin workout wear is a good deal and comfortable. Not to mention a pretty large selection of vitamins of all things. BUT, when a store becomes this shopper unfriendly, if not hostile, I start buying the stuff online. And it is a fairly recent thing. I can remember the folks, for example, in the garden dept., being quite helpful and friendly at one time. Somewhere around the holidays I noticed I couldn't take the cart into the rest of the mall, a great inconvenience during holiday shopping, and something Target and Cost plus doesn't alienate customers with. Then I noticed when I went in the evenings, no matter how early, they were stocking for some reason. After being boxed in by snickering stockers and their palettes for the third time, I decided I was too tired for this, threw back what I was about to purchase and left. Worse they had compromised my safety by closing off the entrance to their parking lot, Forcing me to walk all the way around the isolated perimeter of the huge badly lit box store. At least I could take the cart. And then there's the lines, and the miserable employees. . . Is this the only company that gets self-defeatingly cheaper as it gets richer? read more

The 2 women who were working the self checkouts today were very friendly and helpful. I found what I needed and was on my way.

If I can give them one start I would. I was going to buy lots of cloths since my family was traveling and needed emergency basics. Well I had my own recycled bags and there was lady yelling at us that we weren't allowed to bring our own bags inside. They were empty and don't understand why they put in place stupid policies like that. read more

Walmart - The recycled bags I use - Department Stores Near Me - La Mesa, California

The worst Walmart in the world. We placed an order online and we came to pick it up around 12 or 1 and they told us the order is not ready yet and they told us to come back at 3:45, we came back at 3:45 after leaving my work, they come and tell us that the order has been cancelled. They didn't send any emails or anything. We spoke with the manager "sophia" she didn't even apologize or anything. She just told us that she can't do anything about it. Worst Walmart Ever! I don't recommend anyone to come to this Walmart. They didn't do anything about my order. I hope they run out of business and close down because this Walmart doesn't deserve any work right now. Worst of the worst. read more