Bad service, staffs at the counter are not professional. Almost every time I visited there, the same staff was talking to other staffs like they are not working or they are on the break. Staffs offer little attention to customers. This time, I brought my car in for oil change, Tire rotation & balance. When I pick up my car, they only did the oil change. When I asked, they said it was not written on the service order. If the front desk staff had pay attention when I mentioned (Twice) what service I needed, this wouldn't happen. They talked like they have done nothing wrong. Also, when I read the service report, some of the checking items come with oil change: Transmission oil, Power steering fluid etc. were marked as "Declined". I was never been asked if I want them to be checked or not. Now you know what to expect when you bring your car here for service. read more