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    Services - Pep Boys

    Auto diagnosis or inspection

    Auto maintenance

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    Fuel system cleaning

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    Recommended Reviews - Pep Boys

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    Obvious wear and cracks on my alternator belt.

    One star may seem a bit harsh, but let me explain. Years ago, I worked at a PepBoys in AZ. I'm well aware of their business practices, as well as how things are done in the shop. This specific location failed to meet the expectations I developed when I was working in the industry. I took my car in for a tire rotation, an oil change, and a starting/charging system eval as the car was cranking slowly. I can only *assume* the tire rotation and oil change were done correctly based on how poorly the safety inspection and start/charging eval were done... I was told my starting/charging system was in good shape and that my battery passed a load test just fine, but a few days later my car failed to crank/start on three separate attempts. It eventually started, but when I got home I opened the hood and IMMEDIATELY noticed that my alternator belt is in very poor condition (deep length-wise cracks indicating it may fail soon and is likely slipping). Immediately meaning it was the first thing I noticed because it's IMPOSSIBLE to miss. I was never told about this when I picked my car up... A bad/missing alternator belt renders the charging system in your car completely useless as you're not running the alternator (and thus not charging the battery) without it! Fail number one. My wife took the car a few days later, and I noticed a few fluid spots on the garage floor. These turned out to be coolant. I figured a few drops wasn't a huge issue so I'd keep an eye on it, but a day later I parked the car in the garage and noticed a strong smell of hot coolant, so I opened the hood and poked around. Turns out there's no coolant in my overflow tank at all like there should be, and there's a significant amount of crystalized/dried coolant on the bottom of my engine block, indicating a leak that's likely been ongoing for some time. This, too, was not mentioned to me upon picking up my car. Fail number two. So if I can't trust this shop to do the simplest of tasks (inform me of an obvious coolant leak, and notice a critical component in my charging system is faulty), how can I trust them to do other, more important, work like the rear brake job they suggested? If they can't be thorough enough to catch a bad belt and a glaringly obvious coolant leak, I'm sure as hell not letting them touch my brakes! After supporting PepBoys for years after working there myself, I'll be moving on to another shop that can handle my vehicles maintenance in a way that I can trust to protect my and my family's safety and that respects my time and hard-earned money. PepBoys has been on the decline since Icahn purchased them, but this experience took them out of the running. Who you gonna call when you need maintenance on your car? Somebody else...

    Very professional and clean shop

    All star service, goes above and beyond. Absolutely loved to quickness and knowledge they possess

    Store Front
    Sheila C.

    My jury is still out on this place. I have been here for service twice (ball joint and brakes) and both times my friends have chimed in with personal horror stories about bad service and inflated prices. I have yet to see this side of this Pep Boys so I will keep coming back until they screw me over.

    Power steering cap left off after brought back for service.

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    9 months ago

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    Pep Boys S.

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    2 years ago

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    5 years ago

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    Pep B.

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    4 years ago

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    3 years ago

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    14 years ago

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    4 years ago

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    Pep Boys S.

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    4 years ago

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    Pep B.

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    7 years ago

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    Pep B.

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    3 years ago

    Very reasonably priced tires and alignments, they check the air in your tires for free and tires repairs are under $30

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    7 years ago

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    Pep B.

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    7 years ago

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    Pep B.

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    7 years ago

    Had the oil changed and the oil was down one quart. They did not fill it all the way. Run from this place if you value your vehicle.

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    Pep B.

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    12 years ago

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    Joe D.

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    12 years ago

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    12 years ago

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    Joe D.

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    9 years ago

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    Pep B.

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    10 years ago

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    13 years ago

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    11 years ago

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    11 years ago

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    10 years ago

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    Pep B.

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    10 years ago

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    10 years ago

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    Pep B.

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    12 years ago

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    Joe D.

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    11 years ago

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