Thought I had an oil leak, they took it in and did full diagnostics and didn't find anything,…read moredidn't charge for the diagnostic, absolutely wonderful people and great experience overall. 100% recommend for anyone at Purdue or in the West Lafayette area

If you need your vehicle fixed you can trust these people. There honest kind and dont try and price…read moregouge you. They saved me $1900.00 coming here and we're honest with me I was quoted $2500.00 from car x and decided to get a second opinion and im so happy I did. Thanks Mr. and Mrs. Tire for being true honest good people just doing good honest business to help others out may you all be blessed.

so grateful for the fine folks at guaranteed automotive…read more my wife, 7 week old baby, and puppy were driving from cincy to chicago after our first road trip as a family of 4. engine completely gave out on 65N. we were in a crisis, on the side of the interstate with semis speeding by. we got a tow to the nearest mechanic (20+ miles) - and it happened to be guaranteed automotive. they were busy as could be, but still managed to let us know that our catalytic converter went out. they needed to order the part and could get it fixed for us - but it'd be a couple days. the real problem was that it was purdue's move in weekend - and even though enterprise allowed me to book and check into a reservation online - not a single location had a rental car in all of lafayette. same issue with every rental company in the area. what a shame. we needed to get back to chicago bad, especially with a crying newborn. after several frustrating calls with enterprise and hurtz, we decided we'd just uber on home ($270) and come back for the car when it was ready. but out of nowhere, guaranteed auto offered us their little loaner and let us take it back to chicago for 3 days while our car was getting fixed. saved us some money and was very convenient, after a long stressful day. we're so appreciative for the kindness and efficiency we witnessed with guaranteed. i hope i never step foot in there again, but if you're reading this and you're broke down in the area - they'll get you right. only somewhat negative feedback from me is that they're closed on saturday and sunday - and waited to call until friday around closing time to let us know the car was ready for pickup. so had to wait a couple extra days to pickup, whereas if i knew it was going to be ready i could have been there friday afternoon. oh well. pretty good, not bad, can't complain. thanks y'all!

New to the area and decided to try this place for my high mileage Camry. Scheduled an oil change…read moreand check up and was impressed with how things were handled. The front desk staff were very friendly and I really appreciated Eric's help. I had a speculation I was burning oil and they made sure to take note and set up an appointment to address that in a months time. Oil change, air filter, and windshield wipers were all very reasonably priced. I had an appointment for 10 AM and was out by 11:30 AM on a busy morning it seemed. Nice little waiting area as well. I will be taking my car here for future services.

I called and got my car on right away. No cost until they started working on the car. Called me…read morefirst to confirm what I wanted to fix now versus later. How much it would cost now and the cost of the later fixes. Fast courteous, honest, and good work. I had been told by another service center that I needed a new water pump for $700+. No water pump issues and spent 320 with the fix and an oil change. Thanks guys!!!​

I Love this place. PERIOD!!! Everything about this place is satisfactory. Need I say more?? I guess…read moreI will!! 1. Friendly, helpful, patient, and professional staff. 2. Fast and efficient. 3. Thorough and knowledgeable. 4. Trust worthy 5. Always the same!!! Thanks guys. Ms. Lisa Wright

I have avoided getting an oil change due to the time commitment. I pass by this shop all the time…read moreso I decided to stop in for an estimate. They quoted $76 for Mobile One synthetic (2021 Hyundai Santa Fe) and could do it right now. Busy but clean shop and waiting area, plus I got to pet the shop dog while waiting. I definitely recommend Momax Auto Repair and will return for any repairs.

great porpl that do honest work at an affordable price!!!!! definitely would recommend them in any…read moresituation you have!!!! have worked with them for 10+ years without one problem!!!! always and I mean always stand behind there work!!!

I didn't buy a car, but I sold my used one using the Kbb instant cash offer in and out in under an…read morehour shout out to Hannah for making it quick and easy and not lowballing me unlike the ford dealership!

Do Not Take Your Vehicle to Defouw Automotive!…read more Defouw has undoubtedly provided the most horrendous customer service experience we've ever encountered with any business. They were negligent in diagnosing and repairing the vehicle, even after being specifically told which part to check. They misdiagnosed the vehicle on multiple occasions and returned it with the assurance that it was running reliably, only for it to break down each time. There were multiple instances of them reading the wrong ticket for other vehicles and refusing to communicate effectively. Additionally, they were misogynistic, conspiratorial, and extremely rude. They replaced the wrong part and refused to replace the necessary part as specified by the General Motors recall. They claim that service and diagnostic were refused, when, in fact, they were the ones who refused to work with the customer, stating that since the vehicle wasn't purchased from them, they didn't care. Service advisors are more than happy to go out of their way to intimidate customers to avoid being held responsible for Defouw's inadequacy. Additionally, they claim that all the issues resulting from their negligence were pre-existing, despite having no record of these issues during any of their inspections or any record showing that service was refused. I cannot under-emphasize their lack of due diligence, care, concern for customer experience, or professionalism.

They are honest. I thought I needed new wheel bearings and they said they were good and didn't need…read moreto be changed. They have also helped me with random stuff for free sometimes.

I love the email updates! This is the ONLY way to mechanic! Who wants to listen to someone mumble…read morearound struts, compression, coils, and other odd terms? They quickly set me up to check out my suspension issue, had initially given me all the quotes on what they might attempt, alignment, diagnosis; next day I was surprised to find an entire email detailing their recommended work. The value is right between your basic good ole boy and a stealership. Fair enough, glad to have not only a highly recommended shop option but an enjoyable staff too. They're only missing a waiting room with weird sparkling water and Aldi beverages in a cooler!

I had a great experience with the guys here. They did a great job on my repair, and even did some…read moreextra repair that wasn't originally quoted at no extra cost. I'll definitely use them again.

When I had a parking lot auto accident, I asked my daughter where to get the body work repairs…read moredone. I knew she was very happy with the people she had used a few months ago. She said without hesitation that I should go to Lafayette Auto Plus on Farabee Drive. That turned out to be one of the best tips I've ever gotten. As she predicted, they explained several options and gave me estimates (quite reasonable) for the two options I was considering. They did exactly what they said for the price they had said and in the time frame they had given me. In addition, everyone I spoke to answered all my questions clearly and fully, was extremely pleasant, and gave me excellent advice. I will certainly recommend them to anyone I encounter who needs auto body work done, and I will use them again myself if I have any further car, mishaps in the future.

I had my first experience with Belle Tire, located in West Lafayette one year ago. At that time, I…read morewas extremely happy with their service and the Michelin tires I purchased. . I recently returned and had some additional work completed and spoke with Dallas on the phone several times and when I arrived at the store Lane checked my car in. . Both Dallas and Lane were very professional and helpful to say the least. In fact, prior to today, I had to reschedule my appointment a couple times around my work schedule and Dallas was very understanding and helpful. And when I worked with Lane today. He was extremely knowledgeable and committed to his work and making sure I had a good understanding of all my options for the service I thought I needed. Notice I said, "thought I needed"... that is because Lane explained to me that my car didn't need the service, and equally he advised me on several other things I might consider for future work given my Subaru has 118K miles on it. This was awesome... He saved me from an unnecessary expense, which is of great value to me of course. I was extremely impressed with their honesty and no pressure informative approach regarding other work I might consider given the milage and age of my Subaru. . The above factors along, with the positive experience last year when I purchased my new tires, and the great nature and professionalism of everyone I have interacted with at this store, has bought them a lifetime customer. I will have this Belle Tire Store location at the top of my list when my vehicle needs any future service. . Many thanks to Dallas and Lane. Great experience... Highly recommend this store, without a doubt.

Way overpriced. I pushed back on the quote I got and Matt told me "that's how I know you don't…read moreunderstand the auto service industry" Guess what Matt every other place quoted me $200 less. Don't be condescending when people call you out for ripping them off.