They are very busy but have been fairly responsive with an appointment, I would recommend this…read morebusiness

The staff were friendly and helpful. It's nice to find a place that actually cares about being…read moreprofessional, and making sure that you are taken care of. They have 100% earned a lifetime customer as far as I'm concerned. Outstanding job!!!!

Thought I had an oil leak, they took it in and did full diagnostics and didn't find anything,…read moredidn't charge for the diagnostic, absolutely wonderful people and great experience overall. 100% recommend for anyone at Purdue or in the West Lafayette area

If you need your vehicle fixed you can trust these people. There honest kind and dont try and price…read moregouge you. They saved me $1900.00 coming here and we're honest with me I was quoted $2500.00 from car x and decided to get a second opinion and im so happy I did. Thanks Mr. and Mrs. Tire for being true honest good people just doing good honest business to help others out may you all be blessed.

They are honest. I thought I needed new wheel bearings and they said they were good and didn't need…read moreto be changed. They have also helped me with random stuff for free sometimes.

I love the email updates! This is the ONLY way to mechanic! Who wants to listen to someone mumble…read morearound struts, compression, coils, and other odd terms? They quickly set me up to check out my suspension issue, had initially given me all the quotes on what they might attempt, alignment, diagnosis; next day I was surprised to find an entire email detailing their recommended work. The value is right between your basic good ole boy and a stealership. Fair enough, glad to have not only a highly recommended shop option but an enjoyable staff too. They're only missing a waiting room with weird sparkling water and Aldi beverages in a cooler!

Just wanted to add this from my second oil change there (along with cooling system flush)…read more.... I can't add any more stars, but they have earned my trust! Thanks again!

Was there yesterday at your Jiffy Lube in Lafayette…read more TheUndercarriage Splash Shield! Was dragging shortly after. Thought i hit something until i saw what it was after i got home!.It wasHanging down from my SUV when my wife and I.got home Pause. Plus they didn't even do the turn signal check or light checks. none of the basic light checks period

I can't say enough about the people at this business…read more I was traveling through Delphi at 8:30pm when my Chrysler Town and Country died. I was able to make it to a gas station. I turned off the car and when I tried to restart the car and nothing happened. At this point I was looking at a dead vehicle at night with nothing open and no hotel within 15 miles. I saw two men helping a woman who had locked her keys in her car. They had professional looking tools and I asked if they knew where I could get a tow, and where I might be able to get my car fixed. Keep in mind that this was at 8:30 at night. Turns out that the gentlemen were mechanics at Complete Auto and Tire. The looked at my van and quickly determined that my alternator had failed. My thought was that I would get a hotel and they could fix it in the morning. Instead they called the owner of the local parts store, re-opened their business and fixed my car at 9:30 all at a completely reasoanable price. Best business ever

Please stay away from this place. They are scamming anyone and everyone. They will replace parts…read morenot authorized. The owner will so confidently get in a females face when shown proof. He will step up in your face and scream at you for calling them out. They will replace parts that were just recently replaced just to scam more money out of you. The complete incompetence of the front desk worker and the mechanic should be a huge red flag from the start. If you have plenty of money to waste on parts and services these are your ppl. When called out on complete BS the owner Tony turns very violent and threatening when proof is shown to him. Very mentally unstable owner. Whole interaction was recorded. BBB really needs to check this place out. Stay away..

I called and got my car on right away. No cost until they started working on the car. Called me…read morefirst to confirm what I wanted to fix now versus later. How much it would cost now and the cost of the later fixes. Fast courteous, honest, and good work. I had been told by another service center that I needed a new water pump for $700+. No water pump issues and spent 320 with the fix and an oil change. Thanks guys!!!​

I Love this place. PERIOD!!! Everything about this place is satisfactory. Need I say more?? I guess…read moreI will!! 1. Friendly, helpful, patient, and professional staff. 2. Fast and efficient. 3. Thorough and knowledgeable. 4. Trust worthy 5. Always the same!!! Thanks guys. Ms. Lisa Wright

Mark just opened this shop, and he did a fantastic job repairing my vehicle! I came to him needing…read morea new EGR valve, MAP sensor cleaning and driver's side door latch for my Ford Transit Connect. He fixed all of my issues AND was a lot more affordable than anywhere else in town. Go see him.

What a stand-up, and hard working and helpful guy Mark is!! First visit to see him for a tire swap,…read moreand we had a very tricky stuck wheel. With patience and a plan, he got it safely off and switched. Fantastic and so appreciated!!

so grateful for the fine folks at guaranteed automotive…read more my wife, 7 week old baby, and puppy were driving from cincy to chicago after our first road trip as a family of 4. engine completely gave out on 65N. we were in a crisis, on the side of the interstate with semis speeding by. we got a tow to the nearest mechanic (20+ miles) - and it happened to be guaranteed automotive. they were busy as could be, but still managed to let us know that our catalytic converter went out. they needed to order the part and could get it fixed for us - but it'd be a couple days. the real problem was that it was purdue's move in weekend - and even though enterprise allowed me to book and check into a reservation online - not a single location had a rental car in all of lafayette. same issue with every rental company in the area. what a shame. we needed to get back to chicago bad, especially with a crying newborn. after several frustrating calls with enterprise and hurtz, we decided we'd just uber on home ($270) and come back for the car when it was ready. but out of nowhere, guaranteed auto offered us their little loaner and let us take it back to chicago for 3 days while our car was getting fixed. saved us some money and was very convenient, after a long stressful day. we're so appreciative for the kindness and efficiency we witnessed with guaranteed. i hope i never step foot in there again, but if you're reading this and you're broke down in the area - they'll get you right. only somewhat negative feedback from me is that they're closed on saturday and sunday - and waited to call until friday around closing time to let us know the car was ready for pickup. so had to wait a couple extra days to pickup, whereas if i knew it was going to be ready i could have been there friday afternoon. oh well. pretty good, not bad, can't complain. thanks y'all!

New to the area and decided to try this place for my high mileage Camry. Scheduled an oil change…read moreand check up and was impressed with how things were handled. The front desk staff were very friendly and I really appreciated Eric's help. I had a speculation I was burning oil and they made sure to take note and set up an appointment to address that in a months time. Oil change, air filter, and windshield wipers were all very reasonably priced. I had an appointment for 10 AM and was out by 11:30 AM on a busy morning it seemed. Nice little waiting area as well. I will be taking my car here for future services.