This Valvoline has excellent customer service, Lee explains everything well, and is good pricing!…read moreThanks Lee for all your help!

The service was amazing!! I was in and out in tops 15-20 minutes and I never had to leave my car…read more Several people did checks and rechecks which made me feel really good about the work being done correctly. They also did not try to upsell me on anything after I said I just wanted a regular oil change! That I really appreciate and the staff was so friendly I will definitely be a regular customer!! I did have a coupon, which made it about 29$, but coupons are not hard to find and if you sign up for the loyalty program you get a 20% off keychain for future oil change.

Very convenient online scheduling tool. A clear estimate was provided via text message. Work was…read morecompleted quickly on budget. Staff is friendly and professional. We just moved to Lafayette and it's great to have a "GoTo" automotive repair shop.

They came recommended by Todd, the Uber driver. Didn't disappoint. Joe was very helpful start to…read morefinish when we were stranded in Lafayette and needed a brake diagnosis and tow truck. It turned out to be a warranty issue with a master cylinder. So we were only charged rack diagnostic fee and the tow. $127.

This was my second visit to take five. I posted a review four months ago on how wonderful…read moreeverything turned out. After the usual friendly and a tentative service my debit card would not be processed by their machine. After several attempts, the technician went to speak to the manager who came out and tried to have one more time. He explained he has a problem and it would not accept my debit card. I had no trouble 10 minutes earlier using my debit card at Meier. I told him that was not my problem but his. Then the attitude came. Basically told me if I don't pay, he was calling the police and walked away from me.. A dickhead to say the least. Worst customer service I have ever had. So naturally, I paid with an actual card and not Apple Pay. I've never been treated like that at a place of business in my life. By the way, all the other technicians were wonderful.

I'm extremely disappointed with the service here. My wife brought her car in for an oil change, and…read morethey put in the wrong type of oil for her vehicle. On top of that, they completely overcharged her for the service. There was no transparency, no explanation, and no willingness to take accountability. When we came back to have their mistake corrected, the staff was unfriendly, dismissive, and unprofessional. Instead of owning the issue, they acted like we were inconveniencing them. We trusted them to do a simple job, and they failed at the most basic level. We won't be returning, and I strongly recommend double-checking everything if you decide to bring your vehicle here.

Excellent, friendly, and very attentive service! We had an unexpected flat and the owner and staff…read morewere really quick find and fix what we needed to get us on our way. Thank you!

From the owner: Welcome to Pit Stop, a family-owned and operated auto maintenance shop! We're your all-in-one…read moresolution for car care. Visit us for speedy oil changes, fluid top-offs, and brake repairs.

DO NOT RECOMMEND. My grandson was calling about his battery and the owner left him a disrespectful…read morevoicemail. As a grandma it saddens me to see how hateful someone like Tom could be. I can't include what the voicemail stated because of how many slurs he said but just know it wasn't pretty.

I don't even know where to start. Tom was just the rudest guy i've ever had to encounter with. He…read morewas disrespectful on the phone. Left a horrible voicemail that I don't wish anyone else had to receive. Please go elsewhere for a mechanic, you'll thank me later.

I had an alignment scheduled on 8/21/25. I came in and was told that an alignment will take up to 4…read morehours and that I needed to leave while waiting. I told them I would be staying on the property and waiting in the lobby for my vehicle. They agreed and took my keys and vehicle into their shop. They came back to me 15 minutes later and showed me that my wheel bearing was broken. I paid them $520.99 to fix the wheel bearing, do the alignment, and for "labor". They then took 3 hours to come back to me and tell me that they bent my tie rods doing the alignment. I had a heated conversation with them and told them to give me my vehicle back driveable. When returned my alignment was worse than it was before I brought it to the shop, there was no cotter pin in my front right axle nut and my tie rods were bent. I ordered new tie rods and installed them myself today and found that the "technician" that doesn't know anything more than what a computer tells him to do, welded together my front right tie rod so the shop wouldn't have to cover/repair it. It's just so frustrating that these people are okay with doing things like this to other people's vehicles. Considering I had no cotter pin in my axle nut, my alignment was hard turned left, and my tie rod was welded together after being broken. I very well could have had something detrimental happen to me and or others on the roadway. Terrible customer service and terrible service in general. Never ever come to this establishment.

My girlfriend brought her car here for an alignment. They brought it in to the shop and came back…read moreafter a few minutes to try to get her to pay for a $400 job saying that they 'can't do the alignment without doing the job' and charged her $30 saying that she needs to pay for an alignment check but they can't do the alignment because other parts need to be replaced. They took $30 from her that she did not previously agree to. She was not told she would be charged $30 if they couldn't do the job. The employee Dan was rude on the phone and straight up hung up on me. This is the epitome of shops taking advantage of women who are alone getting work done on their cars. I guarantee if it had been me in this situation, they would not have gotten a cent out of me. Extremely unprofessional shop, we will not return.

I was shopping an AC replacement for a 12 year old car and kept getting quotes worth half the…read moreresidual value of the car, in mid May I wanted a working AC system, but didn't want to improve an old car 50% for intermittent summer use. Carmel AG came back with a price I could live with, got it done in one day, and Will is one of the nicest guys on the planet. Going forward, I won't use anyone else.

From the owner: At Carmel Auto Repair, we specialize in fast, honest, and reliable vehicle repairs with a focus on…read moretrust, transparency, and long-term customer relationships. Whether you need a quick oil change or full engine diagnostics, we treat every car with care and every customer with respect. Here’s what makes us different: ASE-Certified Technicians – Our experienced team has serviced over 10,000 vehicles with accuracy and dedication. Same-Day Service – We prioritize speed without sacrificing quality. Most repairs are completed the same day. Free Diagnostics – Get upfront, transparent estimates with no pressure and no hidden fees. Complete Auto Repair – We handle brakes, suspension, A/C, electrical systems, hybrid vehicles, transmissions, and more. Hybrid and Electric Expertise – Specialized in diagnostics and repair for hybrid and EV vehicles. Clear Communication – We explain everything in plain language, so you understand exactly what your car needs. Comfortable Waiting Area – Relax with Wi-Fi and refreshments while we work on your vehicle. Locally Owned and Operated – Proudly serving Carmel, IN with a commitment to community and quality. 2-Year Warranty on Parts and Labor – Because we stand behind the work we do. If you're looking for a repair shop that delivers real value, real service, and real results, Carmel Auto Repair is the team you can count on. Book online or call today to experience the difference.

Was there yesterday at your Jiffy Lube in Lafayette…read more TheUndercarriage Splash Shield! Was dragging shortly after. Thought i hit something until i saw what it was after i got home!.It wasHanging down from my SUV when my wife and I.got home Pause. Plus they didn't even do the turn signal check or light checks. none of the basic light checks period

Service was so good and they even tried to save us money! I'm not sure what the name of the guy was…read morethat helped us, but he got right to it and fixed the issue. Would definitely go back.