The very next day after taking delivery of a preowned vehicle from Raisor Preowned, my brakes…read morestarted making a very unusual noise. i took my car to a nearby Lexus dealer who did a diagnostic check of the brakes operating system and told me that the brake actuator was going out and the car would be too dangerous to drive. The cost to replace it would be $3700. I tried to contact the sales manager (Coby), who after several attempts to reach him, told me that since I did not opt to purchase the extended warranty agreement for an additional $650.00, that I would have to pay for it. This guy was very detached about the conversation as it was apparent that this was just another daily complaint from an unsuspecting buyer who had just found out that his purchase was not what he thought it was. In retrospect it is now obvious that his attempt to hard sell me on the extended insurance policy at the time of purchase was to protect him from a claim, as he clearly, knew of the brake problem. I chose to purchase this car from Raisor as they have a long business history in the Lafayette, Indiana marketplace and i assume that they could be trusted! "HOW WRONG I WAS" This is my mistake and fortunately I can afford to pay for it. There are many prospective purchasers who cannot do that nor should they be mislead. i suggest "Buyer Beware", RAISOR can not be TRUSTED

This company sucks! Especially the collision center!…read more Bad attitude, never call you and give you the update like they said they will, not be able to get the things done on time, etc. AND they don't feel sorry about it! Personally I repaired my car here few times, every time there are some kind of problem. EVERY TIME! Once I give them my car for almost 2weeks and they can't told there is the problem, at end they told me " you need new tires" WTF? It take 2 weeks to find out I need some new tire? Just don't repair your car here! Staidly I even bought the car from this company, I will regret it for the rest of my life!

An employee went up and helped a man behind two women in line. When I said something he said, "I'm…read moresorry that's just how it is." I will not do business with places that are rude and disrespectful to female customers.

These people are super helpful. I stopped in because my check engine light came on. Even though…read moreit's unseasonably cold, the person cheerfully went out to check the code. I was pretty sure I just needed some oil, but he wanted to be positive. Oil was my issue. He put it in for me and happily sent me on my way. Great service!

Clayton was extremely knowledgeable and helpful! He got me back on the road in one visit! Thank you…read moreagain, Clayton!

I had the guy at the counter test my battery and he came out and tested the battery in my car and…read moretold me my battery was bad and needed a new one, it is a 48 month battery and it has been roughly 4 years so I trusted this guy knew how to read a volt meter and went home pulled my battery out which is a little more involved then just undoing the connections and found a replacement at another parts store and took my battery in for a core charge but had them check it to verify it was bad, it tested good, they said it was weak but still good enough, so since I have gotten two different results I figured I would get a third opinion to be sure, the third place said it tested good no problems, so thanks to the incompetence if the counter guy here at O'Reillys I wasted over a hour of my time for absolutely nothing, there is no compensation for time, so I will never go to O'Reillys again and would never recommend this place to anyone, i would tell anyone that asks to go somewhere else simply because if they can't train there help to do something as simple as testing a battery how can you trust that they can find the right part or recommend any product, this place should be looked at by corporate.

My primary mechanic suggested Lafayette Auto Supply for last minute and urgently needed parts. The…read morestaff were friendly and looked up exactly what I needed. LAS had more stock than the other two parts stores I contacted. The front counter had several staff working the phones, the computer, and thumbing through catalogs. These are guys who can answer just about any question thrown at them. This place is trusted by many local mechanics so I felt like it was a good recommendation.

I have been here on several occasions to get parts for a vehicle. A radiator the dealer wanted $650…read morefor I got the exact same model here for $125. They have great prices on a lot of factory parts for your vehicle.

The service depends on the person you're talking to behind the counter. I talked to one person and…read morehe was stellar when it came to identifying parts and providing service. I talked to another who couldn't identify the proper part, was looking at a part I wasn't asking for telling me he didn't have it in stock. I'll later found out his background was in a construction field but yet he was passing himself off as a car guy. The service is only as good as the intelligence level of the person you're dealing with. Advance Auto does not have the best computer system that makes it a little difficult for someone who's not well versed in the field. Some of the counter people are not. I don't think advanced is helping the kind of people that they're hiring with the computer system they have.

Easy doing local auto parts store with very friendly employees and good service, large selection of…read moreproducts and popular brands with some good prices as well. But of course some items can be found much cheaper elsewhere, always good to search for the best value on most items. Also the rewards program here is awkward, not automatically syncing to my purchases online and in store.

It is difficult to review this place since there is nobody in their peer group in Greater…read moreLafayette. If a person has a metric bike, this is the only shop available. I once tried to deal on a new bike, but their extra "fees" were extremely high. The destination fee seemed to be as high as cars. Certainly, more bikes can fit on a hauler than cars. The parts department is good and the guys at the counter are very helpful and knowledgeable (over the phone too). The service dept is fair. Their timeliness is lacking. They once told me the bike would be done on a Tuesday (after having it for 3 days). By 5 p.m. I had found a ride to take me there. When I arrived it wasn't done. They called my day phone AFTER I had already left. Since they knew the timeline was tight, why not call much earlier in the afternoon and tell me to contact them before I left?

Came in here with a friend to look at used bikes. Not one of the used bikes we looked at had been…read morecleaned before it was put on the showroom floor. I can't speak for anyone else, but if you can't even take care of the little things how can you take care of the big stuff?

I bought a battery at autozone last fall. About two weeks ago the battery was weak but the motor…read morefinally turned over. I had the battery tested where I bought it. They said it was good. Took it to a automotive electrical shop that a z recommended. Diagnosed as a bad battery. Back to AZ. They said the battery was 100%. But overnight the battery was dead. I tried another recommended auto electric place. Diagnosis, bad battery. Will autozone replace a battery that they test as good? I doubt it. Certainly won't buy another battery at Autozone. ​

They rent out diagnostic machines!! It's a lot cheaper than the dealership. I love them.read more

Amazing service! Great family owned business that has many years of experience and knowledge! I…read morehave bought 4 bikes from them and will continue for all my off-roading needs!!

we took our motorcycle to get the wiring fixed for our taillights and turn signal, got tires put on…read moreit and oil changed. $800 later we drove it home to find out that the electrical was not repaired and we had no lights driving an hour home and riding all day. we called and asked what was going on and they told us that they tried texting us to get approval and they didn't get a response. I had talked to them 3 times prior to picking it up and they never mentioned needing any approval for the repairs. Don't waste your money, we could have been killed riding in Lafayette and on the interstate with no lights but they didn't offer to refund us or make it right. we paid almost $200 just to diagnose the light.

I've had varying experiences here. Sometimes the staff are helpful. Other times they don't even…read morespeak to me. Take your chances here.

Rude staff and left me on hold for over 30 minutes and hung up the line I tried calling back…read moremultiple times and they kept hanging up the phone before saying anything to me absolutely unbelievable

I am so glad I decided to stay in town and purchase my new to me Subaru. I called them on New…read moreYear's Eve and was ready to make the trip that was 3ish hrs away. I stopped in my tracks when I was told some BS as to why there were NO PHOTOS of said vehicle. Just the one in the advertisement. I kept texting, asking different questions to Justin Dunn. I feel he just couldn't be bothered, but I was asking legitimate questions! I didn't want to make a long trip for nothing!!! He didn't answer me anymore. Oh well. His loss. I did purchase a car that evening and have been so happy ever since! If you go here, make sure you see exactly what you will be looking to test drive and get all of your questions answered prior to visiting!

Jenny in the service department was absolutely outstanding in the way she handled our recent car…read morerepair. She kept us informed at every turn. I am 100% satisfied with this dealership. Love our Subaru Forester and now we are road worthy for our busy season. Impressed with the cleanliness and quality employees.