I just moved in the area and just gave this place a call. The review is short, sweet, and simple…read more This place let me know they only do their mobile services if you are purchasing a new tire and I think that sucks especially when your business model is based on being a mobile tire installation service.

Best in the Business...Great job thanks so much for the help...Great quality..My new friend...read more

I've been coming to this oil change and tire shop since 2013/2014 and steadily, for all of my cars…read moresince 2017 when we moved in to our home nearby. Since my father owns an auto shop back up North, I always come in with a set of very specific instructions, especially when it comes to my oil changes. Each one of my cars has a specific set of instructions I want followed because each one has its own little finicky things. Lucas first, don't top off fluids except washer fluid, only use manual tools and not drills, etc. the guys who work here have ALWAYS abided by my instructions without hesitation. They don't ever make me feel like a nuisance or burden and are always very polite and professional. Today was no different. Nick worked on my Mercedes to get my oil change done and then Derek worked on my new tire installation. Between the pleasant conversations, not ever trying to rip me off because I'm a female, and their overall politeness and ability to work on my cars the way I want them to, I will continue coming back year after year and bringing all of my cars here ranging from the more normal ones to the imports. They do have a pretty high turnover rate of workers, so just as I get to know one set of them, a new set arrives, but every single set of guys has been very helpful and respectful. I would absolutely recommend this shop, ESPECIALLY to females, because they won't try to rip you off like most shops around here will try to do just because they think you don't know what you're talking about and are an easy target. I also always bring in my own oil and filters (and even my own tires) and they have no issues using MY equipment, which many shops in the area will refuse to do. If you're hesitant, don't be. If you're also a female and are worried about someone trying to pull a fast one on you, trust me this shop won't even try it.

I'm definitely moving my business to Express Oil. They were friendly and professional. They…read moreexplained my service and recommended other services that my car needed that they could do during my oil change.

Ok what's so great you ask? Let's start with friendly people. They were so nice. Seemingly a…read morerarity anymore in the service industry. Next, they were quick but thorough. I was trying to get out of town but they quickly moved through their checklist. I brought my own filter and oil because at another one they didn't have either. Guess what? This one did. I would have saved money and a lot of time had I gone there first. I'll be back.

Glen and Willie was my service technicians. They were truly amazing and very informative. I came in…read morefor a oil change and they showed me how filthy my air filter was during their inspection. They also informed me my brake fluid was extremely low. These two gentlemen has made me a Jiffy Lube customer for the rest of my life. I was truly impressed with the care they showed with my vehicle and there exceptional knowledge. Glen also informed me of coupon which was available; now who looks out for a customer like this....

I went to Firestone to buy some new tires, and the staff was very helpful. I was told the best…read moretires to get for my miles. The wait was not long at all. My tires were dry rotted that's why I need new tires. I was tired of being on flat and needing to put air in my tires every other day.

Had my daughter's car dropped off on a Wednesday, according to the team member they were unable to…read moredo the work. Went to pick the car up Saturday and the advisor said they have a tech starting on Monday that can do the work. Jump to Thursday, the car is still parked in the same spot outside. I ask when are they starting the work and they said maybe tomorrow they would have to see. How ever its a thirteen hour job. Come to find out they don't have a clue what's wrong nor do they have a tech that can complete the work . Complete waste of time and rental car. Instead of lying just be honest. I have had issues before with them so shame on me but the car's warranty is SilverRock. I defiantly will let them know how they do business, with a 7 day return window who has time for these types of mistakes Regina Randolph

The guy that worked there I think he says he's the manager there is a con artist. I believe they…read moreget bonuses for every service they sell or upgrade or a product they sell you because he kept telling me there were things wrong with my car and that they could fix it, and I went from getting headlights on the front of my car to having to have new tires and haven't having an alignment on my car. I was livid when I got home and called the company that did the previous alignment on my car two months earlier and gave me a new tire and they charged me $24 for the alignment. They showed me video proof of that the guy did my alignment on my car. They also showed me their report that I guess is electronic and it shows you where the car line was and where it's at now and there is nothing wrong with my car. I just assumed that this man was right I need an alignment it could cost me to go have an accident and I went forward but the only problem was he charged me $189 for something that was actually $24. So yeah, don't go over there. I'm not saying all of the stores are the same, but don't go to that one not on Germantown Parkway in Cordova.

Bad experience. People cussing on the floor . Huge rip off when u can go buy your oil filter and…read moreoil it's 40$ and some change instead of 146 $ is crazy . Not very clean inside . Got guide to the bathroom and it was disgusting . Over all the employees were not very trained to answer questions about services they want you to buy .

If you want the repairs done correct, and not get ripped off by other shops, that most of the time,…read moredon't know what they are talking about, especially when it comes to Toyota. Quon's do not try to get you signed up for work you don't need, and will actually tell you if something you asked for, may not be required. They are the Memphis area Toyota experts, save money from a dealer, and save from suggesting work that is not needed, and go to Quon

Harris has worked on our Toyota's for over 30 years now. I would never take our vehicles anywhere…read moreelse. We drive into Memphis from another city to always use "Quon's. There were times he should've charged me for little things or diagnostics, but didn't. We feel like family there! My Uncle, my Aunt, Sister's etc all use "Quon's"! When I pick up my car it is ready to go for a reasonable price. I'm often sad about the fact that one day Harris might retire to fish all the time :)