We got 4 new tires for $1268 total walk out price. They tired our truck with extreme respect, they…read moredidn't adjust our seats or leave any mess in the truck! The people working were extremely kind and treated us with a lot of respect! They took the guests that were there and the appointments over the walk ins which we appreciate because some shops prioritize the walk ins. We appreciate how the management is working here, how when a technician pulled the truck out they heard tire rub (which is normal on a 2500 sized truck with wide tires on it)but the manger immediately checked on it to make sure that everything was alright with the truck. To get all 4 tires done it took about 1 hour and 30 mins roughly which is the quickest we've had tires taken off the rim, put back on the rim and balanced! Great crew and great service!

Absolutely Great Customer Service offered here at the Greenwood location!…read moreBrett is an awesome representative for your company, a man well deserving of at least a raise! Please promote Brett. Excellent job on the tire replacement! Didn't adjust the seat which is awesome. Comfortable lounge area, sofas and bar seating. Love the customer service, thank you so much for the price match!

Still a great place to go and get an oil change and check. They are so sharp and friendly. They…read morepractically roll out the red carpet. Highly recommend.

US31 location is the worst. I got ignored 30mins, no acknowledgement or ETA of when I could get in…read moreNOTHING. I eventually got told "well fleet is where we get our most our business from" im like uhhh hello hi im business. I contacted corporate while sitting outside still being ignored, i managed to get the managers name i went in and gave it a piece of my mind because they had been so rude and bad at handling customers. Then every employee waved and cheered as i left angry, embarrassed, and discriminated against for being female. Is this how a business is supposed to run? Ignoring customers and then being rude to when they try to get service? Autumn needs fired and so does everyone else at this location. That behavior was un called for.

Straight-forward quote including parts & service…read more Got me in and out and explained what was wrong as well as how they fixed it. Were able to schedule the work and fit me in, in less than 24 hours. Replaced my starter and the battery-to-starter cable, and were straight up throughout the process! Thanks!

I supposed to get the machine to his shop but the suppler gave me the wrong parts so my car was on…read morehold and I got to canceled the work. They are good people so I recommend their services to everyone !

Great service! The service tech in charge was very…read moreknowledgeable and helpful, and the staff was friendly and got the job finished in a reasonable amount of time!

Yes, I do other activities other than just dine out. This…read morelittle south side facility in front of Costco on County Line Road is consistently staffed with smiling, friendly and very efficient people. There are many choices to get your oil changed and finding a facility that can be trusted and are quick is a big plus. To the Yelpers in Greenwood or the south side, I highly recommend this location of Valvoline.

I've done a review on google, but I haven't done one on yelp, and it looks like they don't have a…read morehigh star rating from yelp. However, this is a five star location.It is a go 2 4 everything I need done for my vehicle. I'm not vehicle illiterate.I'm very well versed in how to take care of my jeep.However, sometimes I don't have the time or day to deal with it. In the last 3 years, this Jiffy Lube has become like family. They are honest, repairs are done quickly and timely. There's always a clean environment. I've never walked into a dirty bathroom or any situation where I felt uncomfortable to sit inside. They will offer you all the things that your vehicle tells you is needed to have done. I've never once been upsold on things I did not need, they only verified what I already know needed to be done. Every technician at this location is spot on hard-working and honest I would work with any either one of these find employees to get my vehicle taken care of. They are competitive for the oil change prices.In the area and also don't forget, there's always coupons online.And at jiffy lube dot com.For people who do want an extra little discount for oil changes. I do advise this location for all of your needs as they are. In all-in-one stop and more reliable than most shops that I've known in more areas. I will continue to bring my vehicle as long as I live here in this state. And in this side of town, prefer my vehicle needs and any family vehicle needs

Getting an oil change on my son's car. Typical Jiffy Lube not to clean inside however a nice open…read moresitting area. They have to get out of the car and go inside while they work on your car in the bay next-door. Prices for oil changes have been going up lately so they are pretty much in line with all that. Of course they came out and offered me all kinds of things that I didn't need, but I did not take them at this time. The person that greeted me upfront was nice even though it was very cold outside and they got the job done quickly.

I have an update to this. So it seems they took out the front diff fluid but did not put it back…read morein. Now I'm going to have to have the front diff rebuilt, $3500! They have kids working here learning on the job, I'd stay clear of these Valvoline places. I did contact this location and spoke to Emily the manager and she told me that my claim will be denied. That I waited too long lol what?! Also that I took it to two repair shows. The first one doesn't repair diffs so I had to take it to a second place. She, Emily the manager, didn't deny it was their fault, just that those are the reasons. PATHETIC! Whomever is reading this, BEWARE of this place and Valvoline. Is it worth going here and taking a chance of this happening to you? $3500 bill for a new front diff from Indy rack and axle, and that was the cheapest. This company is a scam!

My wife went in for an oil change. She came home and noticed the underside splash shield was…read moredragging. The technician did not reattached the shield. The piece has to be replaced. This is costing me $150. They refunded my oil change and gave me two free oil changes. But I am not going back. This is the second time they broke something. The first time was about a year or two ago. They broke a tail light replacing a bulb. This was a three month ordeal. I do not recommend this place.

Hazel and team took care of my car with great speed and care. Pricing is fair and they were happy…read moreto provide all information you could be looking for. I would not hesitate to bring my car back here.

Brought my car in bc I thought it was starting weird.. they had it way longer than communicated…read more. the receptionist was extremely rude.. when they finally got around to my car they recommended a new battery and terminals for $470.. 3 months later it wouldn't start at all, I had it towed to a different place for them to let me know the current issue was the wrong battery was installed and one of the terminals was cut short and attached incorrectly. I had to pay someone else $490 to fix what this shop did. I'd go somewhere else. There are a lot of options with better prices, reviews and customer service.

I went for an oil change, they provided great and efficient service! I was able to get a great…read moreprice!

Pulling up to the door, I was greeted within 2 mins with a bottle of water and a Reese's Take 5…read morecandy bar. The staff were so friendly and funny. They seem to really enjoy their job and have fun doing it. I was probably one of the last cars for the night so they were very attentive. Told me everything they were doing and the process, asked if I had any questions, topped me off of anything I was low on, and just overall took care of me in under an hour. I had a coupon that I found on their website and it made my oil change under $80. They also told me I can come back and get topped off for free on certain services within the mileage range. I was very pleased with their service and I'll definitely be back.

Got my oil change done in this location. It was a long wait due to many cars are trying to get…read moreserviced. The staff was nice and accommodating they made sure to get the all the cars in soon as they can. They have coupons for oil change, they can check your tires so as other services that you need. The price is not terrible, one thing I like about getting my car serviced here is I don't need to get out of the car and wait for hours.

My fiancé and I have visited this location many times without any issues, but our most recent…read moreexperience was terrible, and we won't be returning. We waited over 1.5 hours for an oil change after being told it would only take 30 minutes. Once we reached the bay, the technician drained the oil and then informed us they were out of oil filters. They had to get more from across the street, which caused an additional 30-40 minute delay on top of the supposed "15-minute" oil change. We paid full price, and while the technician did apologize, it would have been nice if they had checked if we had time to wait before starting the process. After our 2.5-hour oil change, my fiancé called the location to discuss our experience with the manager. He spoke with someone who is presumed to be the manager named, "AJ or DJ." The manager was extremely rude, interrupting and yelling at my fiancé while he was mid-sentence. What shocked us even more was when the manager laughed at him and blatantly ignored everything my fiancé said after explaining that people plan their day around estimated service times and that this delay caused him to miss most of his nephew's first birthday. He told him to call corporate to "complain" because they are owned by corporate. We weren't even complaining, just providing feedback from our experience, as we have done for both good and bad experiences. Most managers appreciate hearing both positive and negative feedback from customers, so they can improve their operations. This situation became LESS about the oil change and MORE about how the manager treated a customer. If he's treating customers this way, it makes us wonder how he treats and trains his employees. This is deeply disappointing because we know Valvoline doesn't stand for this in their business model, and we hope action is taken seriously. We've never encountered such poor treatment at any business and hope it doesn't happen to anyone else. Due to this experience, we will not be returning to this location and will take our business to a different Valvoline. Please do NOT support this location. 0/10 recommend.

a year ago I have been taking my cars here for almost four…read moreyears. I love the service, the friendliness of the staff. Mark makes you feel like you are a friend and not just a customer. And they are definitely black people friendly. They treat everyone with respect and the love talking sports and of course cars but this is a great group of people.

I have had several Oil changes done here and the customer…read moreservice is excellent. I also have had other car service completed here as well such as tire replacement. Great prices and again great customer service.