I have an update to this. So it seems they took out the front diff fluid but did not put it back…read morein. Now I'm going to have to have the front diff rebuilt, $3500! They have kids working here learning on the job, I'd stay clear of these Valvoline places. I did contact this location and spoke to Emily the manager and she told me that my claim will be denied. That I waited too long lol what?! Also that I took it to two repair shows. The first one doesn't repair diffs so I had to take it to a second place. She, Emily the manager, didn't deny it was their fault, just that those are the reasons. PATHETIC! Whomever is reading this, BEWARE of this place and Valvoline. Is it worth going here and taking a chance of this happening to you? $3500 bill for a new front diff from Indy rack and axle, and that was the cheapest. This company is a scam!

My wife went in for an oil change. She came home and noticed the underside splash shield was…read moredragging. The technician did not reattached the shield. The piece has to be replaced. This is costing me $150. They refunded my oil change and gave me two free oil changes. But I am not going back. This is the second time they broke something. The first time was about a year or two ago. They broke a tail light replacing a bulb. This was a three month ordeal. I do not recommend this place.

Straight-forward quote including parts & service…read more Got me in and out and explained what was wrong as well as how they fixed it. Were able to schedule the work and fit me in, in less than 24 hours. Replaced my starter and the battery-to-starter cable, and were straight up throughout the process! Thanks!

I supposed to get the machine to his shop but the suppler gave me the wrong parts so my car was on…read morehold and I got to canceled the work. They are good people so I recommend their services to everyone !

Great service! The service tech in charge was very…read moreknowledgeable and helpful, and the staff was friendly and got the job finished in a reasonable amount of time!

Yes, I do other activities other than just dine out. This…read morelittle south side facility in front of Costco on County Line Road is consistently staffed with smiling, friendly and very efficient people. There are many choices to get your oil changed and finding a facility that can be trusted and are quick is a big plus. To the Yelpers in Greenwood or the south side, I highly recommend this location of Valvoline.

I don't recommend this place. The only reason it's not a 1 star rating is because they were very…read morepolite to me when I went to rescue my car from their grasp. First of all, they are way overpriced. Second of all, they aren't very knowledgeable. Third, they are just stubborn and won't work with you on how you want to approach the issue with your vehicle, even when they are recommending stuff that has nothing to do with the issue that brought you in. My car had a coolant issue and was overheating. I had already heard bad things about this place but I took my car there bc it is quite close to my house and you can't go far on a car that overheats. They charged $100 just to even look at it and got absolutely nowhere on the overheating issue. They recommended that I start by changing both batteries, for about $400 a pop. They acknowledged that there is almost zero chance this was causing the issue but wanted to press on anyway so that they "get proper computer readings". They had no clue why it was overheating. I have a German car and I know they're not worked on in every shop so I'm sympathetic to that. These guys insisted that their mechanic grew up in Germany and this was absolutely the way to go. They refused to try anything else unless I bought new batteries from them. So I fired them. Best decision I've made in a long time. In fairness, they were extremely polite to me when I came to pick up my car and give them their $100 (which I maintain was paid for absolutely zero benefit to me). I limped the car to Autobahn (formerly Bosch Auto) on the other side of I69. They assessed the issue (for free), replaced the coolant reservoir (it had leaked), and identified that the overheating was a gasket issue, which they also replaced. My car is working tip top now and the whole bill was $1,600. Christian brothers wanted me to get to $900 before they even started to address the actual issue that brought me in!! And they wouldn't take no for an answer. Just kept fighting with me on the phone until I gave up on them. The car has been running beautifully since I picked it up. And btw, still has the same batteries that Christian brothers wanted to take out and replace, which had nothing to do with the overheating or the empty coolant reservoir. Thanks Auobahn! Booooo Christian Brothers.

I dropped off my 2015 Camaro in perfect condition. Picked it up with a big dent on rear quarter…read morepanel. The shop said they are not responsible for damage done to my car. That they cannot control what happens to my car in their lot. I highly recommend you do not use this shop!

I stopped in just before closing with a tire puncture on my Jeep. Dave got me right in and his…read morecrew had my tire repaired very quickly. My 37" tires are very heavy and can be quite a challenge to mount and dismount. I was blown away when they returned with my vehicle, handed me my keys and sent us on our way at no charge! I'll definitely be returning to this shop again for my next tire service or purchase. I'd highly recommend that you stop in and check them out.

Hands down the best tire shop I've ever been to. Last…read moreweekend we drove from New Albany to a performance shop due to get a solution to a problem we had with them which lead us to sitting in their parking lot with a jack and putting these 4 tires in ourselves. Once we left the shop we wernt sure how comfortable we would feel driving 2 hours back home. We looked up a tire shop and saw Big O tires was just 12 mins from us. We walked into the shop and they were amazing from start to finish. Nicole was professional, so wonderful to talk, very informative, and literally all around great. They were able to balance the tires, re mount them, and make sure they were torqued on the car. Nicole wasnt the only great worker there. The two technicians there were also wonderful and knee their job! We wish we lived closer because this easily would be our go to tire shop! So thankful for a bad situation leading to meeting amazing people.

Went on a Sunday to buy tires for the wife's car. The service was great and very helpful. Thanks so…read moremuch

We've been using Tires Plus's Greenwood, Indiana, branch since 2017. My truck needed the serpentine…read morebelt replaced. The dealer quoted me $490.00. I called Tires Plus and told them the dealer's quote. Their laughter echoed through the phone. Once the person on the phone finished laughing, he asked me to wait a minute while he looked up the pricing. After a minute or so, I heard all the mechanics laughing in the shop. As it turned out, they charged me right around $170. I of course made the appointment (same day). We've used them ever since on both of our vehicles. We have never had an issue with their service or their pricing. Not one. I heartily recommend their services to all!

They tried to quote additional repairs, and they did not do the repairs I brought in for. The…read moreoriginal quote $765.00 . They charged me $442.00. Then they quoted $1800.00. I have done a lot og business at this store, but I will never go to any Firestone again. I want my $442.00 back. The store was in Greenwood, Indiana, store 6882

Unsafe and Dishonest -- I Left Feeling Deceived and Manipulated…read more I took my car to Firestone in Greenwood (1295 US-31 N) after two trusted shops had diagnosed an outlet hose issue -- something covered under my Firestone warranty. That's the only reason I chose to go there instead of my usual mechanic. When Firestone looked at it, they claimed the problem wasn't the outlet hose at all -- it was the inlet hose, which is conveniently not covered by warranty. That immediately raised red flags. The outlet and inlet hoses are in completely different spots -- one's up, one's down -- it's not a small detail to get wrong. I asked the technician if I could record the issue for my own reference and clarity, and I was met with a sharp, condescending attitude. I came in alone. I fit the image of the "naive woman" they thought they could get over on -- and that's exactly how I was treated: dismissed, patronized, and pressured. When I asked how soon I could get my car back, the tech snapped at me, "So you're not getting any work done?" I calmly said no -- it had already been diagnosed as an outlet hose, and if it wasn't that, I'd go back to my regular shop. His whole energy changed -- cold, defensive, and rude. There was zero professionalism. Let me be clear -- the two shops I went to prior were honest, skilled, good-hearted people. The way Firestone handled me was the total opposite. I left without agreeing to the repair. But when I got home, my coolant reservoir was completely empty. I topped it off and monitored it. Before Firestone, I had to add coolant maybe every 3-4 days. But the next morning -- after only a 10 to 15-minute drive to work -- my entire hood was engulfed in smoke. I immediately pulled over and opened the hood. I recorded a video. What I saw was alarming: coolant was violently spitting from the inlet hose, and it was clearly not even connected properly. The wet interface was leaking profusely. My coolant tank was bone dry again, and I'm just thankful my car didn't overheat on the road. At this point, I felt deceived, gaslit, manipulated -- and like my vehicle had been tampered with to make the inlet hose appear to be the issue. It went from a manageable slow leak to a dangerous, dramatic failure within hours of Firestone touching it. I didn't pay a cent -- and never will. This wasn't just poor customer service. It was unsafe, unethical, and deeply disappointing. If you're a woman, document everything. If you rely on their warranty, get a second opinion. Don't assume they'll stand behind their work -- they might find a way not to. I wouldn't recommend this location to anyone. I left feeling targeted and betrayed. Do better, Firestone.

We got 4 new tires for $1268 total walk out price. They tired our truck with extreme respect, they…read moredidn't adjust our seats or leave any mess in the truck! The people working were extremely kind and treated us with a lot of respect! They took the guests that were there and the appointments over the walk ins which we appreciate because some shops prioritize the walk ins. We appreciate how the management is working here, how when a technician pulled the truck out they heard tire rub (which is normal on a 2500 sized truck with wide tires on it)but the manger immediately checked on it to make sure that everything was alright with the truck. To get all 4 tires done it took about 1 hour and 30 mins roughly which is the quickest we've had tires taken off the rim, put back on the rim and balanced! Great crew and great service!

Absolutely Great Customer Service offered here at the Greenwood location!…read moreBrett is an awesome representative for your company, a man well deserving of at least a raise! Please promote Brett. Excellent job on the tire replacement! Didn't adjust the seat which is awesome. Comfortable lounge area, sofas and bar seating. Love the customer service, thank you so much for the price match!

had an excellent experience at Grewal's Automotive. The team was professional, honest, and super…read moreknowledgeable. They took the time to explain what was going on with my car and gave me fair, upfront pricing -- no surprises. My vehicle runs smoother than ever, and they finished the job faster than expected. You can tell they really care about their customers and take pride in their work. I'll definitely be coming back for all my maintenance and repairs. Highly recommend to anyone looking for reliable and trustworthy service!

I've taken all my vehicles to Grewal over the past decade or so. I've always gotten great service.read more

Still a great place to go and get an oil change and check. They are so sharp and friendly. They…read morepractically roll out the red carpet. Highly recommend.

US31 location is the worst. I got ignored 30mins, no acknowledgement or ETA of when I could get in…read moreNOTHING. I eventually got told "well fleet is where we get our most our business from" im like uhhh hello hi im business. I contacted corporate while sitting outside still being ignored, i managed to get the managers name i went in and gave it a piece of my mind because they had been so rude and bad at handling customers. Then every employee waved and cheered as i left angry, embarrassed, and discriminated against for being female. Is this how a business is supposed to run? Ignoring customers and then being rude to when they try to get service? Autumn needs fired and so does everyone else at this location. That behavior was un called for.