1. Take 5 Oil Change

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Indianapolis, IN

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Take 5 Oil Change

5.0 (7 reviews)
Closed • 7:00 am - 7:00 pm
Updated 1 month ago

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8 months ago

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1 year ago

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3 months ago

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1 year ago

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9 months ago

Friendly workers and quick service every time. Employees take their jobs seriously which is much appreciated.

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1 year ago

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2 years ago

Quick, professional, friendly, explained options clearly, and much more economical than dealer service department prices.

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Meineke Car Care Center - Sign outside

Meineke Car Care Center

(31 reviews)

super nice guys i got stranded in Indiana being from Columbus, OH and my engine was destroyed, they…read moregave me tons of info and helped guide me on what I should do. also were super hospitable even waited after close with me while I waited on a ride back to Ohio. truly some of the nicest people I have ever met, definitely went above and beyond for me and I would've been screwed without the guys.

I have been a loyal customer of this Meineke location for many years and have trusted them with…read moremultiple vehicles. Unfortunately, since the location came under new management and crew, the level of professionalism and customer service has declined drastically. Approximately one hour before my scheduled appointment, while I was already driving from work to the shop, I received a voicemail stating that my appointment needed to be rescheduled due to staffing shortages. My issue was never the staffing shortage. My concern was that management knew they were short-staffed well before my appointment, but waited until the last minute to notify me after I had already left work and was on my way. When I returned the call, Mandy repeatedly talked over me instead of allowing me to explain my concerns. She then told me, "You can go up the road to another Meineke." I found that response disrespectful, especially after being a loyal customer of this location for years. After I informed her that I would be contacting Corporate, Chris called me. When I asked for his name and title, he became dismissive and huffed before finally responding after I asked several times. He then canceled my appointment without my authorization and also suggested that I go to another Meineke location. Both employees continuously talked over me instead of listening to my concerns. That is not how loyal customers should be treated. I have to give a star, but truthfully, I gave 0 stars This review is not about being short-staffed. It is about poor communication, a lack of professionalism, disrespect, and the way customers are treated. I have referred numerous friends, family members, and coworkers to this location over the years because the previous staff always treated me with professionalism and respect. Sadly, under the new management and staff, that level of customer service is no longer there. I have also filed a formal complaint with Meineke Corporate regarding this incident. I hope corporate addresses these concerns, as this location was one I confidently recommended. Unfortunately, based on my recent experience, I can no longer do so. -- Shajuana

Take 5 Oil Change - oilchange - Updated October 2026

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