1. Take 5 Oil Change

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Indianapolis, IN

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Take 5 Oil Change

5.0 (7 reviews)
Open • 7:00 am - 7:00 pm
Updated 1 month ago

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8 months ago

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Victoria S.

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1 year ago

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3 months ago

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1 year ago

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9 months ago

Friendly workers and quick service every time. Employees take their jobs seriously which is much appreciated.

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1 year ago

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2 years ago

Quick, professional, friendly, explained options clearly, and much more economical than dealer service department prices.

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Meineke Car Care Center - Sign outside

Meineke Car Care Center

(30 reviews)

I have been a loyal customer of this Meineke location for many years and have trusted them with…read moremultiple vehicles. Unfortunately, since the location came under new management and crew, the level of professionalism and customer service has declined drastically. Approximately one hour before my scheduled appointment, while I was already driving from work to the shop, I received a voicemail stating that my appointment needed to be rescheduled due to staffing shortages. My issue was never the staffing shortage. My concern was that management knew they were short-staffed well before my appointment, but waited until the last minute to notify me after I had already left work and was on my way. When I returned the call, Mandy repeatedly talked over me instead of allowing me to explain my concerns. She then told me, "You can go up the road to another Meineke." I found that response disrespectful, especially after being a loyal customer of this location for years. After I informed her that I would be contacting Corporate, Chris called me. When I asked for his name and title, he became dismissive and huffed before finally responding after I asked several times. He then canceled my appointment without my authorization and also suggested that I go to another Meineke location. Both employees continuously talked over me instead of listening to my concerns. That is not how loyal customers should be treated. I have to give a star, but truthfully, I gave 0 stars This review is not about being short-staffed. It is about poor communication, a lack of professionalism, disrespect, and the way customers are treated. I have referred numerous friends, family members, and coworkers to this location over the years because the previous staff always treated me with professionalism and respect. Sadly, under the new management and staff, that level of customer service is no longer there. I have also filed a formal complaint with Meineke Corporate regarding this incident. I hope corporate addresses these concerns, as this location was one I confidently recommended. Unfortunately, based on my recent experience, I can no longer do so. -- Shajuana

If i could give less then one star i would...mind you i paid $3,400 to get brakes front and back…read moreand the rear suspension, so i paid a pretty penny you would think they would take care of the vehicle during its stay at the ship but. I had a very disappointing experience with Meineke at 4101 Keystone. My vehicle was not completed within the time frame I was promised, and during the repair, additional parts were damaged, which caused even more delays. When I finally got my vehicle back, the interior was left extremely dirty. The driver's seat, passenger seat, and back row were stained, and it appeared there was also smoke ash or similar debris throughout the interior. I did not bring my vehicle in that condition. I went back to the shop to address these issues, expecting them to take responsibility and help resolve the situation. Instead, I was shocked that they laughed when I explained what had happened. That response was extremely unprofessional and made an already frustrating experience even worse. I would strongly recommend taking pictures of your vehicle's interior and exterior before leaving it with this shop and considering another mechanic if you want your vehicle treated with care and respect.

Take 5 Oil Change - oilchange - Updated October 2026

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