Great customer service all around. I think the associate that helped me his name was Carlos if I'm…read morenot mistaken. To begin with I had just changed my control arms and tie rod ends by a DIY mecanic and he did amazing, he mentioned that I needed a wheel alignment so I called several other companies and no one answered. By the way I did them on a Saturday afternoon so everything was mostly closed so I was so grateful Tire Discounters was open. In addition I get to tire discounters and I was helped right away and they took care of me very well. I was out of there in less than a hour which was great. Moreover they did an amazing job on my car it feels great and also moves smooth it really did need a wheel alignment for sure. Furthermore I totally recommend trying out this Tire Discounters location they well take good care of you.

I was passing through Indianapolis and got a flat tire on my truck…read more I was not familiar with the area and stumbled across Tire Discounters. I was pulling a car hauler trailer and found it difficult to get in front of the building as it was very tight. I parked in the rear on the Menard's side of the building. I went inside and was instantly greeted by Gina. What a fantastic human being! I explained my situation to Gina and she went right to work to get me taken care of. Gina had me sign an invoice that said if only a repair such as a patch or plug needed to be done, it would only cost about $35. I was totally fine with that and signed the form. There were several employees in the shop area and there were only two vehicles in the shop that looked like they were wrapping up. After about an hour Gina told me she was going to check on the status of my truck. Gina returned and said it was only a bad valve stem and it shouldn't take too long. About another 30 minutes or so later, the manager came in to the lobby and asked me to follow him as there was a problem with my truck. As he showed me through the shop and out the back where my truck was, he told me an employee broke a light on my truck while lifting the truck with a jack. I had custom auxiliary back up lights mounted to the bottom of the rear bumper and during their work, an employee hit the light on the passenger side and broke the mounting bracket. The light itself was hanging by the wire harness. The Manager said If I gave him the info on bracket he would take care of it. I told him my greater concern was getting back on the road as it had been almost 2 hours to that point and I had another hour of drive time to get to my destination. The manager asked me what I was going to do about the light. I told him the light unplugs and I could just put it in the bed for now. The Manager reached under truck and pulled the entire wiring harness out from under my truck and unplugged the light, but by doing so he pulled the entire harness into the way of my trailer hitch. Now I have a damaged light, damaged harness, and I am seriously behind as several employees stood around the shop rather than helping to get my tire fixed. after 2 hours, my truck was done and I paid $39 and change. The manager was NOT rude and Gina was was awesome, but I really think this whole situation could have been handled much differently. I get this is business, but I've been a manager and am still a supervisor, and I would've done what I could to make better of a bad situation for the customer. 2 hours to replace a valve stem, breaking the light, man handling a wiring harness, then charging me for that service would not have been how I would've made sure the customer was taken care of. I get accidents happen, and I know there was no intent to cause damage, but it happened.

Wow. I came on a Sunday at noon, expecting everyone else to be running productive weekend errands…read more So I brought a book and snacks, ready to wait in the lobby while I got an oil change and maintenance check up. When I pulled in, I was immediately greeted and they pulled my car in and got to work. Quickly someone came in to ask questions and my preferences for oil and filter replacements. I don't have a great sense of how the price compares with other places, but I have always felt like Jiffy Lube provides a great value compared to a dealership or other vendor. Especially for a walk in appointment! I don't think I even got through a whole chapter, they were so quick! I was in and out in less than 15 minutes. Nolan was the person I worked with and was wonderful. He was polite, asked quick questions, and was super helpful. Im so impressed this went so quick, and I'm definitely bookmarking this location to return to every time I need an oil change. Thanks so much!

These guys are the fastest in the business my oil change only took about 20 minutes if that long I…read moredidn't even have a chance to get comfortable they are really good about explaining every detail to you and they check things that need to be checked without you having to ask for I always come here because it's close to my house and I always get a 15% discount because I am a driver with Uber.

I have brought my vehicle there twice and both times, I was treated with fast, fair and ethical…read moretreatment. Both times they could have nicked me for a lot more costs but they were honest and just fixed the real problem not an imaginary one to fluff up the bill. This is the only place I will bring my vehicle for service, and I mean all service even oil changes. They will treat you well and fairly. You can't expect more!

I just called this business after researching online for someone that could handle the problem, my…read morecar has and that everything points you to j.And f auto. Just got off the phone with them.They said they only have one guy, and that's not something they can handle. Too bad that there is so much misinformation out there about them.B

This Best-One of Indy location in Carmel provides outstanding service. I've taken my vehicles here…read morefor tires and front end alignments. The technicians always find and fix my issues no matter how elusive it is. The front desk staff are always friendly and helpful. I'm very impressed with the consistent outstanding results I receive and I'm even more satisfied with their prices. Give this place a shot and I'm sure you'll agree with me. Great service at a great price.

Those working the service counter are respectful of their customers. Responsive and helpful on…read morephone and in person. Waiting room leaves something to be desired, but they are good about estimating wait times or recommending drop off.

FANTASTIC service!! Can't say enough about Zach and Claude…read more Rolled in at 6:35 when they close at 7p, and was greeted by Zach who said, "We'd take you even if you rolled up at 7p." It was the FASTEST oil change I have ever received. And I truly mean that. I had a coupon from the website for 50% off of service up to $25. My synthetic oil change cost only $60.29. I will most definitely be back. Oh, and the best part is that it literally took only 10 minutes!

Never had an issues with this spot! Ppl always super friendly, knowledgeable about what they are…read moredoing! Quick! N all in all great price for the services they offer

If anyone is like me, going to the auto repair shop is a dreadful experience. Even a simple oil…read morechange could become a "by the way, we noticed this too" trip. Well, I am at the point where my car is paid for and now even other month something is going wrong. Trying my best to dodge a car payment, I find myself weighing the repairs vs the value of the vehicle. Okay, enough about me, on to the review. I took my SUV to Auto Lab out of the blue. After going to several other mechanics and experiencing sticker shock, something told me to stop by for a 4th opinion. Immediately I was intimidated by the cleanliness and feel of the place. They probably have one of the cleanest lobby's next to a high end car dealership. They took my truck for a test drive and were very clear in explaining the issue. I even got to stand underneath my truck with the mechanic. Still skeptic on the noise, we went for a second test drive to make sure we were identifying the same noise. The price they quoted me was $500 below the lowest bidder. They got me in and out on a Saturday morning. Even though I had to invest money I didn't expect on an auto repair, I was pleased with their work and professionalism. I definitely will consider them in the future, as I strive to hit 250k miles.

Entire staff has poor attitudes and has the sense of entitlement. The mechanic is sassy and has a…read morediva type of demeanor and uses to much profanity while talking . The front desk receptionist is a a jerk has no people skills.

Front end noise. Shop #1 replaced struts, "A" arms and related bushings. Recommended a shop that…read moredoes alignment. Better but still noisy. Malless says steering rack. They did offer a military discount which turned out to be 1.2% ($50-) on a $3,900- invoice. Impressive right? This year I have spent $4,600- on suspension to protect my new tires

I brought my car in for a headlight replacement and brake inspection. To my surprise I was advised…read morethe bumper had to be removed to replace the headlights. Costing me more but I need 2 headlights. I gave the okay for the work (brakes and headlights) and for my car to stay overnight. I hadn't heard back in the afternoon of the next day. I called and found out the mechanics weren't given my okay to work on the repairs. It was a Friday afternoon and I was going to be without my car for the weekend. Before I could react I was immediately offered a discount and an apology. Because I have been here in the past even with my previous car I let them complete the work and was able to get my car that next Monday before 11am.

Have been here several times for a variety of car drama and they've always done a wonderful job and…read moreexplain things carefully. They've gone above and beyond on more than one occasion.

Filled out my information online said I was approved then wasted my time when I got thereread more