Caused $3000-$7000 of damage to my Honda - avoid service here!…read more I've been a loyal Valvoline customer for years, but my last experience has been highly disappointing. During an oil change and transmission flush at this location, an error occurred with the transmission fluid, causing it to spill all over my car and even spray onto my windshield. Even worse, my car immediately developed a transmission leak. I've brought my car back to Valvoline four separate times since then, and they could not identify or fix the problem, and I was told to bring the car elsewhere. Two independent mechanics have since confirmed the transmission leak, and both were surprised Valvoline missed it. The repair will cost between $3,000-$7,000, and my car now leaks so much fluid that I can't even park it in my garage. I've spent countless hours trying to resolve an issue that never should have happened. For context, I have documentation from Honda confirming there were no leaks just two weeks before the service. I simply want my car restored to the condition it was in before Valvoline's error. Accidents happen, but Valvoline and the store manager have failed me. I am continuing to work with Valvoline's customer care, but given the lack of resolution so far, I do plan to take them to court. This has been a costly, time-consuming, and frustrating process that I wouldn't want anyone else to go through.

I got an oil change from this location about two weeks ago. Im currently at another repair shop…read moregetting a preventive maintenance check and they just told me the oil drain plug is missing! How does that happen?

Got me in first thing in the morning for a NYE brake light replacement! This team is always fast,…read morekind, and does a great job every time. Always go here for my 2019 Kia Sorento.

No problem with my oil change, but whatever you do, don't order tires. I ordered two tires on a…read moreThursday, and nobody kept in touch with about when they arrive. Was told would be in next day. Never happened. Had to wait till Monday for my tires. I've never heard of waiting 4 days to have tires installed. My patience were very short by Monday. Won't do that again

I was passing through Indianapolis and got a flat tire on my truck…read more I was not familiar with the area and stumbled across Tire Discounters. I was pulling a car hauler trailer and found it difficult to get in front of the building as it was very tight. I parked in the rear on the Menard's side of the building. I went inside and was instantly greeted by Gina. What a fantastic human being! I explained my situation to Gina and she went right to work to get me taken care of. Gina had me sign an invoice that said if only a repair such as a patch or plug needed to be done, it would only cost about $35. I was totally fine with that and signed the form. There were several employees in the shop area and there were only two vehicles in the shop that looked like they were wrapping up. After about an hour Gina told me she was going to check on the status of my truck. Gina returned and said it was only a bad valve stem and it shouldn't take too long. About another 30 minutes or so later, the manager came in to the lobby and asked me to follow him as there was a problem with my truck. As he showed me through the shop and out the back where my truck was, he told me an employee broke a light on my truck while lifting the truck with a jack. I had custom auxiliary back up lights mounted to the bottom of the rear bumper and during their work, an employee hit the light on the passenger side and broke the mounting bracket. The light itself was hanging by the wire harness. The Manager said If I gave him the info on bracket he would take care of it. I told him my greater concern was getting back on the road as it had been almost 2 hours to that point and I had another hour of drive time to get to my destination. The manager asked me what I was going to do about the light. I told him the light unplugs and I could just put it in the bed for now. The Manager reached under truck and pulled the entire wiring harness out from under my truck and unplugged the light, but by doing so he pulled the entire harness into the way of my trailer hitch. Now I have a damaged light, damaged harness, and I am seriously behind as several employees stood around the shop rather than helping to get my tire fixed. after 2 hours, my truck was done and I paid $39 and change. The manager was NOT rude and Gina was was awesome, but I really think this whole situation could have been handled much differently. I get this is business, but I've been a manager and am still a supervisor, and I would've done what I could to make better of a bad situation for the customer. 2 hours to replace a valve stem, breaking the light, man handling a wiring harness, then charging me for that service would not have been how I would've made sure the customer was taken care of. I get accidents happen, and I know there was no intent to cause damage, but it happened.

Stay away from this place ! Said our car was all done except for one thing in back and would be…read moredone next day. Went by to check it bout they hadn't touched it at all.we have a show car 1968 dodge coronet.It was covered in dirt with scratches place was trashed.250.00 in deposited in parts he hadn't ordered. Never returned.

I took my car in for an oil change and an alignment, and I asked them to check my check engine…read morelight which was on. They called me after the oil change to let me know that I needed to replace the part, I paid over $430 after that service, but my check engine light was still on so they had me bring the car back in. They gave me another estimate of over $400 for another issue. Paid the money, and my check engine light was still on. I took the car in for a third time, and they tried to tell me that there was another issue that was going to cost me over $350. So at this point, I have taken three days off of work to get my car serviced, I have dropped almost a grand in "work", and my check engine light is still on. When I told them I couldn't afford the latest fix, they still tried to charge me $90 when I picked up my car, don't know what it was for because they immediately said not to worry about it when questioned. I have spent over $10,000 at this shop, and this was the last dime they'll see from me. And my car's check engine light is still on, so disappointed.

I could not be more pleased with the professional service at Best-One Indy of Noblesville. Tyler,…read moreCody, and the skilled technicians performed a difficult radiator replacement on my 2017 Jeep at a reasonable price and had it done the same day. I will be taking my Jeep to Best One for all my future maintenance.

FANTASTIC service!! Can't say enough about Zach and Claude…read more Rolled in at 6:35 when they close at 7p, and was greeted by Zach who said, "We'd take you even if you rolled up at 7p." It was the FASTEST oil change I have ever received. And I truly mean that. I had a coupon from the website for 50% off of service up to $25. My synthetic oil change cost only $60.29. I will most definitely be back. Oh, and the best part is that it literally took only 10 minutes!

Never had an issues with this spot! Ppl always super friendly, knowledgeable about what they are…read moredoing! Quick! N all in all great price for the services they offer

Front end noise. Shop #1 replaced struts, "A" arms and related bushings. Recommended a shop that…read moredoes alignment. Better but still noisy. Malless says steering rack. They did offer a military discount which turned out to be 1.2% ($50-) on a $3,900- invoice. Impressive right? This year I have spent $4,600- on suspension to protect my new tires

I brought my car in for a headlight replacement and brake inspection. To my surprise I was advised…read morethe bumper had to be removed to replace the headlights. Costing me more but I need 2 headlights. I gave the okay for the work (brakes and headlights) and for my car to stay overnight. I hadn't heard back in the afternoon of the next day. I called and found out the mechanics weren't given my okay to work on the repairs. It was a Friday afternoon and I was going to be without my car for the weekend. Before I could react I was immediately offered a discount and an apology. Because I have been here in the past even with my previous car I let them complete the work and was able to get my car that next Monday before 11am.

Very personal service. I am very happy with the level of service. Will be xoming backread more

I went for an oil change, they provided great and efficient service! I was able to get a great…read moreprice!

They did a great job with a front end suspension repair last week. Up front I was given a very…read morehonest and helpful estimate / information before they did a very complete and efficient repair in reasonable amount of time and at a very fair price. A++ experience from start to finish.

I dropped my Hyundai Santa Fe off on a Friday morning to diagnose an issue with my gas tank. On…read moreMonday morning I was told the problem was with the fuel evap charcoal vapor canister. They replaced the canister and my car was ready by 3:00 Monday afternoon. I can highly recommend Ty's Automotive for reliable, honest and fair work.