Was undecided on whether to take my car to Ford as I've always done, but decided to try here…read moreinstead. Was third in queue and once I was in, took all of maybe 15 minutes. Had a convo with the crew while I waited in my car and overall, very pleasant, quick but thorough job. You're here for an oil change and you're out before your coffee gets cold. For what I get, was a bit more, but I knew ahead, I'm paying to come in and get out. Not like ford where you're first in line and 15th car out every time. You're paying for convenience and that's exactly what you will get. Will definitely come again

Very fast, informative staff, loved staying in the car. Mechanic explained everything they were…read moredoing and. No pressure to buy extra services

I took my brand new car in for an inspection, and they insisted that I needed to buy new wipers…read morefrom them in order to pass the inspection. They cited streaks which they were not able to show, and told me if I left to replace it I would have to get a whole new inspection, essentially charging me for two inspections unless I payed for the parts they wanted to sell me. I took the car immediately to the Ford Dealership, which found no issues with it and had no problem passing my inspection as is. The car is brand new, with only 3,000 miles on it, most of which were put on at the dealership which replaced the wipers and everything before I drove it off the lots. I heard them tell at least two other people that they also needed new wipers on their inspections which further makes me suspicious that it is just their current parts selling scam. I intended to file a complaint with the state inspection agency so that this type of thing does not keep happening to people. I have been using Jiffy Lube for a long time, and while I was not going to need to come in as frequently as I just got a new electric car, I certainly had been recommending it to all my friends. They have lost a life long advocate and customer from this experience.

They opened on time, and started work right away. They took care of the drive train belt, flushed…read moreout the radiator and engine and gave us discounts being we were stuck on vacation. The manager was very nice. We would recommend them again.

Barry always take great care of me and always gets me out the door quick. I took two cars in for pa…read moreinspection.last week without an appointment. He got them both done. His prices are always reasonable. I can always depend on him in a pinch.

Recently moved to the area and was trying to find a good reputable place to have my car inspected…read moreand my emissions done. I called on a Thursday and wanted to schedule for the next day, the kind gentleman on the phone informed me he was down some employees and wasn't sure what he could do but that I was welcome to drop it off. Well I did just that, behold I get a call around 3pm that my car was done and ready for pick up. Regrettably I received the message later that night and was unable to make the pick up. Barry worked with me and I was able to pick up my car and get everything sorted the next morning. Not only did I feel like I was being taken care of and respected but this man makes you feel like you're walking into a family place. No games no gimmicks no pressure for a million things. Thank you Laser Lube, you absolutely have a new customer for good!

I needed 4 new tires, an Oil Change, and an Alignment. I visited 3 places in the Dickson City…read morearea. Firestone (I had used them before, back in 2022 for 2 tires), Americas Best and KOST Tires. Firestone gave me a reasonable price for true "Firestone" tires. Americas Best were $80.00 cheaper but they were for "No Name" tires, and they did not do Oil Changes nor did they have an Alignment machine. Never buy tires and not get an alignment. KOST was $200 more for a set of Goodyears. Even his no-names were more than Firestone. I went with Firestone. I made an appointment for a Saturday. I dropped off my car on Friday night. As promised my car was done by 3pm on Saturday. All is good. I received several emails from Firestone regarding my car, and got 2 status calls from the shop. I don't think you can ask for more than that. They are a pretty busy shop. They have 10 bays and 9 of them were occupied both times I was there. I would encourage making an appointment is advance.

Big bill lot of work. Took 3 days. Everything was done to our satisfaction. Brakes, rotors,…read morealignment,

This is a letter I wrote to Pep Boy customer service:…read more I genuinely want to thank Stephanie and her crew at PEP BOY on Scranton Carbondale Hwy in Scranton, Pa. On February 20, 2015 I was driving from NYC to Ithaca, NY with my son for his college audition. We were making great time. And then the car suddenly overheated. The temperature outside was below zero. AAA towed us to your shop. Our good friends, also going to Ithaca, detoured to pick us up and we left the car in your shop overnight. From the moment we walked in the door we felt well taken care of. My car came into the shop completely dry. No coolant, no oil, nothing, in spite of being checked just the day before. It could have been a number of things, ranging from a minor repair to a major event. Stephanie was knowledgeable, thorough...and honest. Stephanie knows what she is talking about. We felt like she really wanted us to be back on the road in a safe car. And that is what happened - at a very low cost. Not only that, but when we came to pick it up the next day, Brian gave us a ride to a diner so we could get something to eat while they took one more look to be safe. They even offered to pick us up after we ate. Aside from giving clear, informative updates, Stephanie sets a positive, friendly and honest tone at the front desk. We saw her interacting with a lot of customers, calmly answering every question in detail. That must take a lot of energy. I mean, nobody is happy about bringing their car in for repairs. And it was busy and late in the day. This could have been an awful experience. Well, it was pretty exhausting but we met some good people, and we got back to NYC... Through a major snowstorm...safe, tired and in good spirits. Thanks Pep Boy.

I had a good experience for new tires so I thought I'd come back and get my breaks serviced. After…read morethe inspection, there was another problem found. All in all the total came to around $2300. At that price I wanted to get another opinion. While the diagnosis was correct, the quote from PepBoys came in $1000 higher than another full service center. Labor and Parts were each individually twice the amount vs a shop on Wyoming Ave.

Was here in January for an Oil change/Tire roation. They mentioned my break pads were worn and I…read moreneeded them replaced. I declined the service and just recently went to get them checked. My mechanic told me they are "like new" and there is nothing wrong with them. Seems like a money grab to me. I was here once before in October for a tire repair and got two tires replaced as well, makes me wonder if I was ripped off then. Thankfully, I declined the break pad repair from them and went to a trusted place to get them checked out since nothing was wrong. Unfortunately, this place seems to just want to take your money & not actually help the customer. I won't be back and won't be recommending this.

AMAZING service!! Tara and tyler were so helpful in getting my company vehicle serviced. They kept…read moreme fully updated throughout the day on what needed to be done and exactly when the car would be ready to be picked up. 12/10 service!! Would highly recommend to anyone looking to get your car serviced. Thanks team at Jack Williams!!

I went in for new tires. They told me my brakes were 90% worn. I took my car to my trusted…read moremechanic, and they're only 30-40% worn.

The staff is very kind, and the work is quick and done very well. I can't recommend them enough…read more Such a great place! Not to mention they make sure the work is worthwhile and do not take advantage. thank you Mavis on W Market street!

Very prompt service for my flat tire. Very nice staff. Great prices. Would go there again.read more

I was passing through town on my way to Western PA and got a flat. Calling around, nobody had my…read moresize tire in stock, including Kelleher. This meant I was faced with the prospect of spending the night in Scranton to wait for a tire to arrive at some time the next day. Realizing my 'problem', Larry offered a solution at a reasonable price that would allow me to continue on my way that afternoon. When I drove up, they took my car right away, swapped out the tire, and I was back on the highway within 35 minutes. A fine group of people. Thanks guys!!

The service was outstanding! I got what I needed and they were very polite and helpful! And very…read morequick service!

Put the wrong rotors on my car without my consent and will not fix the problem! I specifically…read moreasked for the same slotted and drilled rotors and then proceeded to try and charge more money for the right rotors which should have been put on in the first place this is fraud and illegal! Stay away from this place they're not professional what so ever! Especially the regional manager which she should be fired!

Staff is extremely friendly and helpful, with or without having an appointment. Service is quick…read moreand pricing is great.

Best prices, great customer service and again, best prices in town. Been using this company for…read moretires for years.