Ernie's shop was recommended by a local repair shop, and they truly delivered. After being turned…read moreaway by two other transmission shops within the Scranton Area, I was fortunate to find Ernie's. The team there was excellent, professional, honest, and efficient. They replaced the transmission in my 2015 GMC Terrain with a remanned unit, and I couldn't be more grateful. Thanks to them, my car is back on the road. I really appreciate their help and would absolutely recommend them to anyone in need of transmission work.

Took my Subaru forester here for a clutch replacement. Price was fair, work was done well, and they…read morewere accommodating with my schedule of pickup and drop off when I had to have this fixed in the middle of leaving town for work.

as always savitski's to my rescue. thank you for always getting me back on the road quickly …read more savitski's is the best most honest polite mechanics. scott you and your staff are the best.

This is by far one of the best auto repair shops that I have been to. The staff is friendly and…read morehas a sense of humor. When they told me the price it will cost to repair my rare brakes, my first reaction was and that is because they are reasonably priced.

my vehicle was stuck in my driveway because it needed a battery…read more I am older, with a sickly husband mark came to my home, jumped the vehicl, brought it to his garage, replaced the battery and returned it to me I am forever thankful and he has a new customer for life!!!!!! he's just the best

Gas prices are reasonable full service station always friendly pump person I don't use them for…read moreservice my vehicle are new and under warranty

Driving on the first leg of our trip home from western PA in our 2016 Flex, the battery charge…read morelight came on almost immediately. We drove about 260 miles to our stop for the night on Sunday. We had watched the warning light stay on and then go off for a while and then come back on. We had another 340 miles to go on Monday but our son advised us not to go before getting it checked since it appeared to be the alternator and the car could stall on our way if we tried. We were expecting a snowstorm on Tuesday at home in NH so we were searching for a place that could take care of us on Monday. We settled on Key Ford as our only chance. We ended up dealing with Service Advisor, Brian Kozuck, and he indicated they would do their best to get us on the road by the end of the day. Brian kept us informed as they diagnosed the problem (it was the alternator which was bench tested and failed) and worked on replacing it. All looked like it would be finished by 5pm closing but at the last minute things were not checking out. The replacement alternator was not putting out the required amperage. It was 5pm and looking like another 2 nights at the hotel so we could drive home after the storm. Brian offered to drive me back to the hotel and we started out. About 5 minutes into the drive he got a call from his mechanic who indicated he had found that a ground wire had burnt out and they could take care of it. He thought this would take care of the problem so we turned around and went back. They continued to work, making new ground wire and putting things back together. Almost an hour and a half later (well past the 5pm closing time for the shop) the car was fixed. We were able to drive home Monday night and beat the storm that dumped 8" of snow on Tuesday. We can't thank Brian and the mechanics at Key Ford enough for working beyond closing time and helping us get home ahead of the snow!! THANK YOU BRIAN AND YOUR TEAM!!

I bought a vehicle from Key Ford of Exeter. I thought I got a good deal until I got home and looked…read moreover the paperwork. I had my special needs son with me and while I was distracted, papers were put in front of me to sign. 3 of the papers were for 1) warranty 2)appearance protect 3) tire and wheel protect. I told the finance person that I didn't want anything that didn't come with the vehicle. Unknown to me, I ended up signing for them. This was done at closing on a Saturday. I emailed the finance guy and the salesman as soon as I got home and looked over the paperwork. I told them both that I never wanted them. On Monday morning I was told that the loan went through and the only thing they could do was refund my money for them. The money was never refunded. I plan on contacting the Better Business Bureau. I have emails and texts to back this up.

Brought my damaged 2016 Santa Fe in for and estimate and Tom clearly explained what he would do for…read moremy vehicle and gave me what I thought was a more than fair price. I left my vehicle at his shop on a Wednesday, then I left for vacation and then I returned to the shop the following Wednesday and found my car beautifully repaired. No one looking at my vehicle could ever know that it had been damaged. In short I found the service here to be honest, timely, professional and honest. I highly recommend.

This was my first time ever I had to deal with my car repair because my husband was away for a few…read moredays. I hit a deer and thought that my car needed only a minor repair. I called few places to find out if they can help me and then decided to try Universal Body Shop first. I made this choice based on pleasant but still very professional tone of the phone conversation. Soon after I arrived at the shop, I knew picked the right place. Tom Basalyga, the owner, gave me all advice I could ask for. He explained what needed to done and how to file an insurance claim. With his assistance, I actually filed my claim while sitting in his office. It turned out that my naive estimate of the damage was way off and I could not drive the car because it was unsafe. Since I did not expect it, I had no ride home. Tom helped me again and drove me from his garage in Scranton to my home in Clarks Summit. It was a tremendous help! Now, I have my car back and I am trilled with the job! All the repairs are done and the car looks great! I would highly recommend Universal Body Shop to anyone but especially for someone like me who needs a lot of guidance.

I was a mechanic and tie truck driver at senatore auto years ago n Larry is the best owner and boss…read moreto work for he is genuine and a great all around guy n business owner and if I was not on SSI for cancer I would love to go back to work for Larry and I love over an hour away n it's worth it for the work and the care provided at Senatore auto in dunmore ....ty again for being a great person n boss Larry ....you are truly a great person n family man ..best of luck to you in future and I would recommend Senatore auto on drinker street dunmore pa

I have been taking my cars to Larry at Senatore Auto Repair for the last four years or so. He…read morealways provides me with a very good estimate of what the repair will cost me before the work and has serviced it on a last minute basis a few times. When I was looking for "new" old car, I brought the one I picked by his shop and he inspected it, put it up on the lift and checked everything out before he gave it a thumbs up. I had called beforehand to ask if I could stop by and he said "Yes, I want to make sure you get a good car. I'll look at it free." There was a light that went on on the dashboard, I brought the car to him and left it there for a few hours. Later when I came back he told me what sensor was causing the light to go on. He said he checked that sensor's part and it was fine, looked over the whole area, to be sure. He said, "I think the sensor is busted, but the part is fine. I could replace the part, but there's nothing wrong with it. Even with a brand new part, the sensor is probably going to continue to make the dashboard light go on." So, he could have just replaced the part, told me the sensor problematic and charged me for the service. But instead, he charged me nothing. Told me to bring the car by to have the computer read the car to make sure that was the only sensor that was misbehaving. Larry cares about his customers, their cars, and their pocketbooks. Anything he has fixed on my car has stayed fixed. When he changes my oil he looks over everything for me. He's a great guy and it's rare to find someone who cares so much about their work and their customers.

Brought a vehicle to get an ECU you unit program was quoted at $50 I supply the ECU Shawn and…read moreService advised me that he could not program the unit I asked him about towing back to my house 11 miles he told me $110 . Remember he told me he could not program the unit . Call AAA for a tow to another mechanic Shawn told AAA they could fix it so AAA would not tow it to another mechanic. It wound up not being the ECU unit but a loose bolt on my starter and a new battery they charge me $888 a little steep I would say that's what happens when you go to a dealer ! Once they have your car they will be charging you big money and lotta extra hours in labor lesson to be learned .....

Stay away from this dealership! I have been a customer for 20 year and after what they did to my…read moreson and his wife will will never return. Please look for a different GMC dealer do not use EDW J Schwartz!

I scheduled a appointment for a front end check and a alignment of my 14 Ford. It was found that…read morethe tiered ends were seized and required replacement before a alignment could be done. I approved the repairs and all the work was completed. The steering and alignment has not been this precise and responsive for years. I appreciate their honesty in not selling you services that are not needed. If they feel something is needed they will photograph it and show why parts or services are needed. Totally honest with the customer. I will be bringing my vehicles back in the future

I have been a customer for several years, and continue to go there when I am back in Scranton even…read morethough I moved away last year. They have taken me numerous times without an appointment, and go out of their way to get me back on the road after unexpected issues. I have found them to be trustworthy and reliable. They always show me photos of unexpected findings on inspection before proceeding with repairs. And they're nice people too!