A VERY GENEROUS ONE-STAR RATING!! I dropped my daughter's vehicle off at O'Neill Highway Auto to diagnose shaking at the front end while driving. After a few days, I was told it was fixed and was charged 100 dollars. I spoke with the owner/mechanic Richard, and he explained to me nothing major was wrong with the front end, but he did rotate and rebalance the tires, which in turn eliminate the shaking. I paid the man cash and told him my daughter would be by later that day to pick up her vehicle. The vehicle sat a few more days before she drove it again. This same morning, she asked me to follow her to work as a precautionary measure and as she was driving and I was following, I noticed one of her rear tires was wobbling uncontrollably. I flashed my lights to warn her to pull over immediately. I inspected the tire and wheel for any loose lug nuts or other visible problems but found none. Fortunately for us, we were not far from O'Neill Highway Auto, so we slowly limped our way back there. The garage was not open yet, so we left the car behind. I stopped by when they opened to hopefully get an explanation for what had occurred and he suggested maybe the rim was bent. I then questioned him by asking how this could be the case if he rebalanced the tires like he claimed he had done. At this point, I was upset and responded by telling him he owed me 100 dollars. This did not sit well with him, and he went from mild mannered mechanic to psychopath in about a millisecond. He screamed and cursed at me stating, "I don't like your F'N attitude" and told me to "get the F out of here". We went back and forth with some name calling which ended with no real resolution and me out 100 dollars. He wanted me off his property immediately for simply questioning his work. I removed the vehicle from the premises but still in need of repair. To conclude, do NOT trust this A** Clown to work on your car let alone any of your loved one's vehicles. You may regret it. And certainly, never, ever question his work...you might hurt his feelings. I WILL give Richard some credit though. He said he fixed the shaking at the front of the vehicle, which he did. He fixed it by moving the problem to the back end. WAY TO GO RICHARD! read more

Owner/Mechanic is not knowledgeable. Just wants your money. Overcharges for hourly rates. Charged me 4 hours for a 2 hour job. Still didn't fix the issue. Do not bring your vehicle here. read more

Ignorant and rude, wouldn't even look at vehicle said they did and said to much damage but when I went and picked it back up nothing was even touched. Avoid this place like your life depended on it. read more

Extremely shady mechanic. Extremely uncaring towards other people's property (my vehicle). Charged me over $600 for a problem they didn't fix, and then when asked about it politely, they acted like they didn't know what to do. Hm, maybe fix the problem I ALREADY PAID for, the right way, not half assed, not giving my car back to me even further damaged? No solution offered? Money money money, all this place cares about! Do everything to stay away from this shop, pretend it doesn't even exist! read more

O'Neill saved our holiday. We were driving from New York state to Newark airport along the highway when we suddenly got a flat tire. We were forced to take the next exit which fortunately happened to be close to O'Neill Highway Auto. As the tire was damaged and needed to be replaced, the estimated time of repair was at least one hour. O'Neill did it in 20 minutes! Even though there were cars ahead of us being repaired, O'Neill took us in immediately and sent us on our way. The staff were amiable and totally understanding. Because of their incredible and excellent work, we easily made our flight. Thank you so much O'Neill! read more

Traveling from out of state and had to have a quick fix to the oil drain cap that broke off causing our oil to drain out. Had us back on the road within an hour of dropping our car and charged incredibly fair rates. Thanks so much for taking great care of us. read more

These guys were the greatest! We were on our way to a camping event in upstate New York, when an hour into our drive our serpentine belt blew on our camper. After calling about 5 different places, Richie came out and had it changed within less than an hour! read more

Just picked my truck up from this shady mechanic. I needed a new alternator installed and he had my vehicle for 9 days. he broke one of the bolts on the power steering pump during removal. Nissan titan alternators are removed through the wheel well and richie told me he tried removing it through the engine bay. The power steering pump should not be touched during an alternator replacement. He charged me $150 extra because he broke the bolt by not knowing what he was doing. When i questioned him he refused to remove the charge and said that he needs the money...... he only offered to take 6% off if i paid him cash under the table so he didnt have to pay taxes on it. This guy is a shady businessman, take your vehicles somewhere else. He has already lost the business of 7 vehicles in my family. read more