Needed a new battery, they had it in stock and installed it free. Will be back. Highly recommendedread more

I was having a totally bad day and I desperately needed a light bulb in my headlamp. I called 8…read moreplaces and they all told me that I was SOL. I called O'Reilly and they were all...I gotchu fam! I got there and this happened: Hi, I need this light bulb. WE GOTCHU FAM! I forgot my wallet. Do you take Apple Pay? WE GOTCHU FAM! Can you send out a guy who looks like he should be modeling for a lumberjack catalogue with a pretty face to install it (who is incredibly nice and patient)? WE GOTCHU FAM! And O'Reilly's, you did have me! Thank you for having my back and making my day sooo much better.

I stopped by at 8pm on a Tuesday night to test my battery. Ethan was quick, friendly and…read moreaccommodating. He tested and printed out the diagnostic on my Honda Accord and I also requested pricing from him for a Cabin Air Filter.

This is a brand new Auto Zone located on Florida Street. I was amazed to see how quickly this place…read morewas built. Apparently Florida Street is the auto parts corridor. Including this Auto Zone, there are four auto parts stores (Auto Zone, Advance Auto, OReilly's and Naps) in less than a mile. I needed some tire shine so I stopped in after washing my vehicle. The store is brand new so it is clean and well stocked. I had a question about a certain part and one of the employees looked it up and when they didn't have it, offered a suggestion on what to do. Auto Zone was my go to parts place before I moved to the Northshore. I am glad they have opened this location and I will continue to come here for all my automotive needs.

Stopped by Autozone this morning for a couple of things and had a very good experience at this…read moreCovington location. Devin helped me and he went over and beyond what it took to make sure I got the right stuff. Much appreciated! I will return!

I woke up and had an appointment to take my motorhome in for service but it wouldn't start. I tried…read moreusing the jumper cables I use for my car but it still wouldn't start. I was told that I needed something stronger to jump it. I walked in to this AutoZone not really knowing what I was looking for. I described it but I'm not great with terms and use the word thingy a lot. I was directed to a jump box and the right size jumper cables. Since I am looking at getting a bigger motorhome, I did get the big boy version. He was very helpful in assisting me.

Advance Auto Parts is located on Florida Street near McDonalds. They have a great selection of auto…read moreparts, cleaning supplies, etc. The internet site allows you to search for parts and determine if the part is in stock at your local store. Today I needed brake pads, so I searched the web, located the parts in my local store and picked them up, all in a matter of a few minutes. The staff were helpful and friendly. I highly recommend doing your research on their website to save yourself some time at the store.

RUDE RUDE RUDE!! The guy behind the counter couldn't help but be rude! I was so upset at his…read moreactions that I just left the store! NOBODY should be treated like a second class citizen! I will never return to this auto store for any reason! Don't waste your time!!!!

I'd like to thank Mr. Bill Chaucer, he was very friendly, upfront, and honest with helping me out…read moreduring the process of my purchase. Thanks to him I walked away very satisfied. Couldn't have thanked him more that I already did

I just want to start off by saying I have been buying cars from dealerships for over 25+ years and…read moreI had the worse buying experience at Bill Hood Chevy in Covington, LA. First I got stuck with a new salesman named Grant who didn't know anything about the used car I was looking to buy for my son. He brought the car from the back, I noticed the windshield was cracked in several places and asked if they were going to replace it and he said no because the car is priced to sell as is. I have never heard a dealership not replacing a windshield before selling it to the public. Anyways, I got in the car after I looked at it and proceeded to test drive it. Grant tells me he personally test drove the car and it was in excellent working order with no issues and it was fully inspected by the service department but then I noticed when I stepped on the brakes it made a rattling noise and I alerted him about it. He acknowledged that it was making a rattling noise and acted surprised. We get back to the dealership and we started doing the paperwork on it and he says good news..we are going to fix the windshield but the car hasn't been through our Service department for inspection..?? I ended up buying the car because my son need a "dependable" car and the used car market at this time was thin because of the results of the pandemic. I left the car there so that it could go through inspection and get the windshield fixed along with the brake tag. Well the next day comes and Grant tells me the car is ready to be picked up but the car wasn't ready because the windshield was still not replaced and the guy that does the replacement won't be there till Saturday. Saturday morning comes and I drop off the car at 8:30 am and I gave the keys to Grant and reminded him that they need to make sure they put the brake tag on the new windshield and he said they would do it. As the day went on I didn't get any status updates and it was 5pm already and they closed at 6pm so I texted Grant to see if the car was ready. He told me he would check and get back to me but he never did. My wife had to call up to the dealership to check the status and they told her it was ready. She drops me off at the front at around 5:45pm and I went inside to get the keys. They page Grant on the intercom and he comes out with the key and tells me the car should be parked somewhere on the side of the building and tells me to hit the panic button on the key to find it instead of going to get it and parking it in the front for me. I walked the parking lot until I find it and I noticed that they still didn't put the new brake tag on the windshield. I go back inside and I see Grant talking to another customer so I waited there until he was done. I was approached by another salesman (Brad Pitt) to see if I needed help I told him I needed a brake tag to be put on my car so I can leave because I had things to do. Grant comes and tells Brad the sticker is in the file on his desk. Brad just stood there with a confused look on his face and I tell him to hurry up and tells me that he didn't know anything about it and I didn't have to be an "idiot". I got upset and we exchanged words. UPDATE: A lil less than a year after my purchase the engine light starts to blink and the car starts to run poorly. Take it to a local repair shop and they tell me it needs a tune up: spark plugs, head gasket, timing belt, bad coil, etc.What kind of inspection did they do at Bill Hood? Oh and they also found silicon around holes in the front & rear engine valve covers..see pictures. DO NOT BUY OR TAKE YOUR VEHICLE FOR SERVICE @ BILL HOOD CHEVY IN COVINGTON!! YOU HAVE BEEN WARNED!!