The sign outside states that honesty is free with all service. It is a perfect way to describe the…read morebusiness- Ronnie is the owner and the will tell you lots of times that you don't need a service in in question- when you anticipated the work coming in. The work is done strictly by the book and without shortcuts or cheap aftermarket parts used that you weren't aware of. Ronnie and his lovely wife run their small, excellent shop with straightforward advice and no hidden expenses because as soon as they evaluate the problem- he will always call and let you know exactly where you stand and the work is very reasonably priced. totally trust them and have always been satisfied.

Good experience. Quick service. Expensive labor, but what's not expensive these days, am I right?…read more$330 to replace a $18 part, but I couldn't do it! Would recommend these nice folks, but call ahead to be sure there's a mechanic on duty and avail first. Thanks Northshore.

Good work from a reputable service team. Honest and true to…read morework completion, complimentary shuttle is great. A little more communication on status could have been helpful but that's why I called and checked in. Take videos of issues before and videos of repairs completed.

WARNING TO ALL CUSTOMERS -- READ BEFORE USING THIS SHOP…read more My experience with Christian Brothers Automotive in Covington was one of the most deceptive, unprofessional, and manipulative automotive services I've ever encountered, and I want to warn the public so nobody else goes through what I did. I requested a full transmission flush & fill for my 2022 Ford Transit Connect. I was very clear about this from the first phone call. The estimate they sent even listed 9 quarts of Mercon ULV -- a quantity ONLY used for a flush. That's the only reason I approved the estimate. I do my research, I know my transmission model, and I know the difference between a flush and a drain & fill. A drain & fill uses roughly 4-5 quarts, not 9. Fast forward: I drop the van off. No updates. No calls. No delays communicated. Hours pass. When I finally check in myself, I'm told it's "almost ready." When I show up, I learn that they DID NOT perform the service I approved. They did a drain & fill instead -- without contacting me, without asking permission, and without explaining anything beforehand. They made that decision entirely on their own. When I questioned it, the tech told me, "We don't have a flush machine." The service manager backed him up. Both acted like a flush wasn't even possible at their shop. Then the owner later told me they DO have one, but "don't use it often." So which is it? Why did three different employees give me three different stories? And why did the technician proceed with the wrong job when the estimate clearly showed 9 quarts, which no competent tech would ever associate with a simple drain & fill? The receptionist also told me the original estimate had been "overwritten" and couldn't be accessed -- yet the owner claimed he still had it. Again: more contradictions and more evidence of dishonesty. Then came the worst part: They refused to release my van unless I paid for the incorrect service. I rely on this van for work. They knew it. They waited until the last minutes before closing and boxed me in. That is coercive, unethical, and absolutely unacceptable. I paid under duress because I had no choice -- and they knew exactly what they were doing. Had anyone called me, even once, to say: "We don't recommend a flush," "We don't have the equipment," "We need to change the service," I would have CANCELLED immediately. Instead, they made their own decision, provided a service I did not authorize, charged me for it, and tried to justify it after the fact. The owner's "resolution" was to tell me to bring it back so they could do the flush... the same flush his staff claimed they couldn't do, on the same machine they allegedly didn't even have. After everything I experienced, he expected me to trust them again? Absolutely not. This shop demonstrated: - False information - Contradictory statements - Zero communication - Unauthorized service changes - Holding a customer's vehicle until payment is made - A pattern of deceptive behavior among multiple employees There is no scenario where this is acceptable business practice. None. I strongly urge anyone considering this shop to think twice. If this is how they handle something as straightforward as a requested transmission service -- ignoring the estimate, ignoring the customer, altering the job, pressuring for payment, and lying to cover the mistakes -- imagine how they'll handle something serious. Consumers deserve honesty, consent, and communication. I received none of that here. This was, without exaggeration, one of the most unethical automotive experiences I've ever had. Be warned.

My vehicle AC was blowing warm air while I was traveling from Texas to Alabama for a family trip. I…read morehad just been treated rudely and ignored at the local Hyundai dealership a few miles up the road. I pulled into this location and asked if they could look at my vehicle. The tech immediately said he would take a look at it. After a few minutes, he came back and explained that I had a Freon leak and needed to get it serviced for a long term repair. Then offered to fill it for the trip to keep cool in the car. We need more businesses like this in the world. If you need service at a fair price and you're in Covington, LA, go see the techs at Riverside.

5 stars is not enough! Rick, Richard, Cierra and the mechanics are top notch people! We all know…read morethat having a broke down car or just needing repairs and diagnostics can be scary. What choice do we have but to trust what mechanics tell us needs to be done. I can honestly say that in my 55 years of living and dealing with repair shop, Riverside is the most honest, fair and timely company I have ever dealt with. Trust me folks, if you have need for a super great and honest repair shop, this is your place! I can't express how grateful I am for these guys. Don't look any further, reach out to them and you will not regret it. My Dad will be bringing his older Astro van in soon to have them check it out. These are my go-to guys for now on. 100% trustworthy, honest and fair! Can't say enough! Let your light so shine before men, that they may see your good works, and glorify your Father who is in Heaven!

Honest, friendly and quick! Truly amazing service! Thank you Covington Garage! I will be telling…read moreall my friends about this business!

Randy is professional, courteous and very timely on all repairs. High quality work. Never any…read moreissues post repair. Replaced strut on my Land Rover. I'm so pleased

Charged 175.00 to say you need a compressor for the a/c, not fix it but to say it needs to be…read morefixed!! Never, ever again

Brett is the owner of this business. We have been using his garage for over 10 years! He gets the…read morejob done right! His price is very competitive!

10 stars !!!…read more Covington Automotive is superior ! Honest ,Fair and they do excellent work ! Been going since the 90's

If ten stars were possible, that's what they deserve. From the minute I walked into their shop,…read morewas made to feel at ease. My dealership told me my brakes needed work. Lucky me, that was the last day my car was covered under the warranty. They looked at my brakes here at Covington Automotive and told me to come back in 8 months. My brakes were fine. What a relief for a person like me who knows nothing about cars. This place is about doing the best for the customer. Extremely honest group of employees. I will recommend them to anyone and everyone. Plus, it only took 45 minutes compared to waiting at the dealership for close to two hours.

I woke up today (a Saturday) to discover that my right front tire was flat. The car was parked in…read moremy driveway. I called my local Firestone - they were open until 3 pm, but they didn't have the tire I needed at their store. They said they would see if they could locate one. I called AAA to get a tow to the Firestone. Firestone called me back to tell me that they had located one at one of the other Firestone stores - and they were sending one of their employees to pick it up. AAA tow truck arrived and I rode with them to the Firestone. They had the tire I needed - installed it - and I was good to go! (And it was affordable, too.) I felt that they had gone above and beyond to get the tire I needed and to get it installed before they closed. I have used this Firestone in the past and have always had good service from them. I would definitely recommend them!

They truly care about getting you car fixed with the best parts & prices - the guys on the counter…read moreare very nice & accommodating- their techs like Spoon, James & Chris are the best in the business & will go above & beyond to inspect your car to make sure they don't miss anything during the inspection process- they use Bolt On technology for the digital inspections - Trevor the Manager / Owner will always greet you when you walk in.

Great service very friendly and helpful everyone here was nice !!…read more Service for oil change was quick ! Ten minutes and I was shocked to pay an outstanding price as well !!! Definitely will repeat Thank you so much

New crew on hand doing things the right way. And if they…read moremake a mistake they make it right. These guys do not do shady work. Go see Allan and his team if you need reliable honest auto work done. Take it from a former ASE certified auto technician.

All of the folks were friendly, helpful and professional. They took care of calling the warranty…read morecompany, got the necessary approvals and scheduled the service at our convenience. They explained what needed to be done and walked us through the process. They gave us a ride to the rental car site and completed the repairs the same day. Thanks everyone for making our car repair a pleasant experience!

I feel bad for anybody that doesn't have a dashcam, a mechanic I'm not sure of what his name is,…read morejust decided to step in my car for no reason when my brakes we're supposed to be checked and it had rained that morning, i drive a v6 dodge challenger but then after the little joy ride he had then he said i needed new tires, so he was rapid accelerating in the rain in my challenger while it had bald tires? Something could have went very bad and i don't think anyone's car should be treated differently just because of the looks or sound. I would attach the video but it will not let me.