The sign outside states that honesty is free with all service. It is a perfect way to describe the…read morebusiness- Ronnie is the owner and the will tell you lots of times that you don't need a service in in question- when you anticipated the work coming in. The work is done strictly by the book and without shortcuts or cheap aftermarket parts used that you weren't aware of. Ronnie and his lovely wife run their small, excellent shop with straightforward advice and no hidden expenses because as soon as they evaluate the problem- he will always call and let you know exactly where you stand and the work is very reasonably priced. totally trust them and have always been satisfied.

Good experience. Quick service. Expensive labor, but what's not expensive these days, am I right?…read more$330 to replace a $18 part, but I couldn't do it! Would recommend these nice folks, but call ahead to be sure there's a mechanic on duty and avail first. Thanks Northshore.

5 stars is not enough! Rick, Richard, Cierra and the mechanics are top notch people! We all know…read morethat having a broke down car or just needing repairs and diagnostics can be scary. What choice do we have but to trust what mechanics tell us needs to be done. I can honestly say that in my 55 years of living and dealing with repair shop, Riverside is the most honest, fair and timely company I have ever dealt with. Trust me folks, if you have need for a super great and honest repair shop, this is your place! I can't express how grateful I am for these guys. Don't look any further, reach out to them and you will not regret it. My Dad will be bringing his older Astro van in soon to have them check it out. These are my go-to guys for now on. 100% trustworthy, honest and fair! Can't say enough! Let your light so shine before men, that they may see your good works, and glorify your Father who is in Heaven!

My vehicle AC was blowing warm air while I was traveling from Texas to Alabama for a family trip. I…read morehad just been treated rudely and ignored at the local Hyundai dealership a few miles up the road. I pulled into this location and asked if they could look at my vehicle. The tech immediately said he would take a look at it. After a few minutes, he came back and explained that I had a Freon leak and needed to get it serviced for a long term repair. Then offered to fill it for the trip to keep cool in the car. We need more businesses like this in the world. If you need service at a fair price and you're in Covington, LA, go see the techs at Riverside.

If ten stars were possible, that's what they deserve. From the minute I walked into their shop,…read morewas made to feel at ease. My dealership told me my brakes needed work. Lucky me, that was the last day my car was covered under the warranty. They looked at my brakes here at Covington Automotive and told me to come back in 8 months. My brakes were fine. What a relief for a person like me who knows nothing about cars. This place is about doing the best for the customer. Extremely honest group of employees. I will recommend them to anyone and everyone. Plus, it only took 45 minutes compared to waiting at the dealership for close to two hours.

10 stars !!!…read more Covington Automotive is superior ! Honest ,Fair and they do excellent work ! Been going since the 90's

Good work from a reputable service team. Honest and true to…read morework completion, complimentary shuttle is great. A little more communication on status could have been helpful but that's why I called and checked in. Take videos of issues before and videos of repairs completed.

WARNING TO ALL CUSTOMERS -- READ BEFORE USING THIS SHOP…read more My experience with Christian Brothers Automotive in Covington was one of the most deceptive, unprofessional, and manipulative automotive services I've ever encountered, and I want to warn the public so nobody else goes through what I did. I requested a full transmission flush & fill for my 2022 Ford Transit Connect. I was very clear about this from the first phone call. The estimate they sent even listed 9 quarts of Mercon ULV -- a quantity ONLY used for a flush. That's the only reason I approved the estimate. I do my research, I know my transmission model, and I know the difference between a flush and a drain & fill. A drain & fill uses roughly 4-5 quarts, not 9. Fast forward: I drop the van off. No updates. No calls. No delays communicated. Hours pass. When I finally check in myself, I'm told it's "almost ready." When I show up, I learn that they DID NOT perform the service I approved. They did a drain & fill instead -- without contacting me, without asking permission, and without explaining anything beforehand. They made that decision entirely on their own. When I questioned it, the tech told me, "We don't have a flush machine." The service manager backed him up. Both acted like a flush wasn't even possible at their shop. Then the owner later told me they DO have one, but "don't use it often." So which is it? Why did three different employees give me three different stories? And why did the technician proceed with the wrong job when the estimate clearly showed 9 quarts, which no competent tech would ever associate with a simple drain & fill? The receptionist also told me the original estimate had been "overwritten" and couldn't be accessed -- yet the owner claimed he still had it. Again: more contradictions and more evidence of dishonesty. Then came the worst part: They refused to release my van unless I paid for the incorrect service. I rely on this van for work. They knew it. They waited until the last minutes before closing and boxed me in. That is coercive, unethical, and absolutely unacceptable. I paid under duress because I had no choice -- and they knew exactly what they were doing. Had anyone called me, even once, to say: "We don't recommend a flush," "We don't have the equipment," "We need to change the service," I would have CANCELLED immediately. Instead, they made their own decision, provided a service I did not authorize, charged me for it, and tried to justify it after the fact. The owner's "resolution" was to tell me to bring it back so they could do the flush... the same flush his staff claimed they couldn't do, on the same machine they allegedly didn't even have. After everything I experienced, he expected me to trust them again? Absolutely not. This shop demonstrated: - False information - Contradictory statements - Zero communication - Unauthorized service changes - Holding a customer's vehicle until payment is made - A pattern of deceptive behavior among multiple employees There is no scenario where this is acceptable business practice. None. I strongly urge anyone considering this shop to think twice. If this is how they handle something as straightforward as a requested transmission service -- ignoring the estimate, ignoring the customer, altering the job, pressuring for payment, and lying to cover the mistakes -- imagine how they'll handle something serious. Consumers deserve honesty, consent, and communication. I received none of that here. This was, without exaggeration, one of the most unethical automotive experiences I've ever had. Be warned.

I was in Abita visiting my dad who had a medical scare. Dad's safety inspection expired December…read more2023, he was worried about a fine if he got stopped once he is cleared to drive. I drove to Abita Full Service to obtain a safety inspection for dad. Let me say my dad was not happy that he had to be a passenger in his truck. The service at Abita Full Service was fast & friendly. I was able to get my old dad home quicker so he'd stop complaining about his daughter driving him around in his truck. Haha. Thanks!

Great place!!!! Friendly, convenient and they take care of their customers!!!!! Fast and efficient!read more

They truly care about getting you car fixed with the best parts & prices - the guys on the counter…read moreare very nice & accommodating- their techs like Spoon, James & Chris are the best in the business & will go above & beyond to inspect your car to make sure they don't miss anything during the inspection process- they use Bolt On technology for the digital inspections - Trevor the Manager / Owner will always greet you when you walk in.

Brought car in less then a year ago for front end work. 3,400 dollars worth of work. Used inferior…read moreaftermarket parts. Now having all the work redone. 12,000 miles or one year warranty. Little over 12,000 mile. Their response "sorry". If I could give a negative mark they deserve a negative-10.

I stopped by the store with a tire light on in my my elderly dad's car. Billy came right out and…read morefixed me up immediately. He was kind and helpful and didn't charge for his services. I highly recommend the business.

This place is a joke. They left me sitting in the waiting room after showing up for my 3:00…read moreappointment on time (early, actually) for well over an hour, not once bothering to tell me they were running behind/short staffed until I finally went to the shop door to ask if my car was almost done, only to be told they hadn't even pulled it into the shop yet. I was stunned. They couldn't have been less professional. I gave shared some "unprofessional" language of my own, grabbed my keys and left. I'm NEVER going back to this horrible excuse for a "service" business ever again, and wouldn't recommend anyone else waste their time or money at this dump either. Plenty of other oil service businesses around. This was already their 2nd change to earn my business after jerking me around a couple of years ago. Fool me once, shame on you, fool me twice... Lesson learned.

Very happy with the process of purchasing and doing maintenance here, great experience overall and…read moredefinitely one of the nicer dealerships in Metairie

I haven't bought a new car from here, but I have dealt with the Service department several times…read more They have done a great job keeping my old car on the road. It's old and they don't make 'em any more, but the staff at Paretti have never given me attitude or shown any reluctance to work on it. This has happened to me before with other old cars (I keep them a long time if I like them) and service attempts at other dealers (I don't keep them if I don't like them). I find I would rather bring my Mazda here than the local shops I use for my other vehicles. The showroom and waiting areas are modern and clean and comfortable. The staff are friendly and they don't treat me like an idiot who doesn't know anything about cars. The sales guys always try to sell me a new one to replace the old, but they aren't pushy about it. The service work has been great so far - no return trips to straighten out something that didn't get right the first time. I will gladly go back again. When my car finally dies I might go buy the next one from them.

Great service. My car's transmission linkage broke in the middle of the night near my new job. I…read morehad AAA tow it to Jefferson Auto based on AAA recommendation as well as a few security guards at my work recommended it. GREAT choice. They called me the next morning and got right on the job. It was done by close the very next day. Pricing was fair and customer response was very fast. I went to pick up my car and the service was stellar! Very friendly and even helped me with a problem I had on my other car without wanting me to bring it in. And my car was cleaned upon its return. I would highly recommend and will definitely use them again when I need auto repair.

Had some electrical work done on my older model pickup and Jefferson Auto Service North in…read moreCovington performed well. Diagnosed the problem accurately and had the vehicle available for pick up in 48 hours. The premises are neat and clean, staff are courteous, and prices are probably competitive with the local norm.