Outstanding service. Called to have a dead battery replaced. As soon as I got there, Ernest jumped…read moreright on it and completed the replacement in 20 minutes. Very personable and professional. Very fait prices! Great experience!

I took my truck in to see where an oil leak was coming from. Ernest, the owner said he would check…read moreit out for me. So I left my truck there at his shop. He called me back and told me that the leak was coming from the oil filter housing. He said he had to replace the gasket and it will cost me $260.00. I agree with him to go ahead and fix the problem. I picked my truck up the next morning. That same day I called him and told him my truck was still leaking. I took it back and he changed the oil filter I left his shop and after a few hours I noticed the truck was still leaking. Once again, I brought my truck back to Ernest. So one of his mechanics/helper got under the truck and right away he told me that the leak was coming from the timing chain cover and it will cost me $1,100.00 to fix. So I paid Bayou Automotive $260.95 for a problem that they did not fix. He couldn't show me the old gasket that he took off. I will never recommend Bayou Automotive to anyone. He didn't offer me a dime of my money back or an explanation of why he didn't fix or tell me about the actual problem to begin with.

They make you very comfortable and Mr. Villanueva is especially nice and very knowledgeable and…read morefair Thanks Georgianna

The best around looking for a great car go check out fontainebleau auto sales you want be sorryread more

I haven't bought a new car from here, but I have dealt with the Service department several times…read more They have done a great job keeping my old car on the road. It's old and they don't make 'em any more, but the staff at Paretti have never given me attitude or shown any reluctance to work on it. This has happened to me before with other old cars (I keep them a long time if I like them) and service attempts at other dealers (I don't keep them if I don't like them). I find I would rather bring my Mazda here than the local shops I use for my other vehicles. The showroom and waiting areas are modern and clean and comfortable. The staff are friendly and they don't treat me like an idiot who doesn't know anything about cars. The sales guys always try to sell me a new one to replace the old, but they aren't pushy about it. The service work has been great so far - no return trips to straighten out something that didn't get right the first time. I will gladly go back again. When my car finally dies I might go buy the next one from them.

STEALERSHIP! let me…read morestart by saying I had a pleasant time dealing with the sales folks, nothing wrong there. Don't.....DONT even think about dealing with service at this place. I had a FAULTY cracked infotainment screen which Mazda has admitted it is such and I called up the corporate latter and was told it's typically a $500-750 fix (not great but i figured typical dealer markup) , so I go set up a service appointment at the dealership. Ask the service rep how much just to confirm, she goes typically between $500 dollar mark. NOPE NOPE NOPE. THIS STEALERSHIP WANTED NEARLY 2K to fix a screen crack on a screen the size of a IPAD mini. I talked to the rep and she's like don't worry we can definitely lower the price on that. I go look at the price breakdown and they had me near the $400 range for labor ALONE! For what Mazda claims is a 30 minute fix and I even found the technician service guide (all they do is replace the unit with the SAME FAULTY UNIT) they can't be bothered by taking 2 seconds to take the 2 SCREWS off the display and replace the screen (25-100$ DIY Fix FYI). After I called out the service manager about the labor he told me he dropped the labor price! After checking it went down $100 bucks. YA BUDDY STILL 290$ FOR A 12 MINUTE YOUTUBE VIDEO JOB, HOW MANY MAZDA TECHNICIANS DO YOU NEED TO CHANGE A SCREEN. In the end they still wanted nearly 1400 to fix an iPad! Do not service your car here. Wouldn't trust them to fix a damn thing. I'll drive to Gulfport and go to Jay Allen Mazda before I even think about Paretti.

I didn't buy a car here (yet) but I had a great shopping experience. We were greeted quickly, given…read morea layout of the lot and left to our own devices. We were able to easily shop several cars, narrowing down which ones would work for us and which ones wouldn't all without interference by pesky salesman. When we did have a question, we went to the desk and received help. So, while I can't comment on buying process, the shopping process gets two thumbs up!

No stress, no pressure, no nonsense. I have been so stressed about the THOUGHT of selling my car…read more Mr. Huff got me in, looked at my car, got the payoff and signed papers in 45 minutes. I would recommend this company to anyone.

I am so impressed by the service department at Banner Ford! Spencer took amazing care of us (and we…read moreare all the way in Florida). He inspected a local Ford truck for me and was thorough, professional, and extremely helpful. This dealership knows what they are doing and takes exceptional care of their customers, whether you are from Louisiana or not. I'm a lifetime Ford fan, and Banner Ford is one of the best. Thank you, Spencer, for your professionalism and for taking such great care of us. You represent the Ford brand beautifully--we appreciate you! I will continue to recommend Banner Ford and their outstanding service team.

The service department used to be great. I was told I had an oil leak and needed a $200 diagnostic…read moreso they had my car all day no phone call and when I called at almost 5 they still had not looked at my car. So I had to pay to uber to and from work, etc. So no one calls to tell me what the outcome of the diagnostic was because my service rep wasn't in. Finally, tired of waiting, I called and I got a message of what I needed. I said yes, order the parts i will get it fixed. A few months later I called to see why I wasn't called to have my car repaired and was told a part was on backorder, this was in November, it is now May. No follow up and then someone (sales associate) from Banner texts me so I tell them my situation. Nothing. No follow up. So I spent $200 for nothing and how do I trust them now?

I bought a car yesterday 5/20/26. My experience from start to finish was nothing short of amazing!…read morePERCY was hands down the best salesman to work with. He was straight to the point, no haggling, respectful, and made the whole car buying experience for my daughter to witness unremarkable. Percy stayed over an hour after closing time to make sure the deal was complete. Percy was attentive in showing my daughter all the features of the car and helping her set up the Kia app. I highly recommend Kia of Covington to anyone. Make sure to ask for Percy if you want the smoothest and fastest car buying experience!

Last week my mother who is almost 83 got swindeled into going to Covington Kia by her…read moregranddaughter. My mother who has not driven in over 18 years and not in sound mind signed a contract for a brand new car, even though she has NO INCOME and hasnt worked for 20 years. In all my years I have never heard of a dealership not verifiing income. Neither my monther or her granddaughter have valid drivers license or any type of income. But they let them drive of the lot with the car. We went the very next day to see if the dealership would let my dementia parent return the car as it had only been 24 hours but they were told too bad! Also we asked how they slept at night having a 83 year old women not in right mind and could pass away at any time sign a 40k car loan for a car worth 18k, they said they slept like babies on 3000 thread count sheets, and doesn't matter to them. They wouldnt even consider doing the right thing. And before the owner comes on here saying this isnt true, we have it all recorded. Update** I am in no way a salemens or in the car business. Nor would I ever want to be if these are the type of things that sales people have to do to make money. I have called PNC finance who got tricked into financing this car and made an incident report. They will be contacting your dealership soon.

We recently purchased a vehicle from Eddie Tourelle's Northpark Nissan in Covington and had an…read moreexcellent experience from beginning to end. Brandon Akkawi was our salesperson, and he was incredibly kind, patient, and never once made us feel pressured. He was very knowledgeable about the vehicle we chose and took the time to thoroughly walk us through all of its features and details. Brandon, thank you for making the entire process so easy, enjoyable, and stress-free. We truly appreciate the outstanding customer service!

Every time I visit, I receive excellent service. I usually come here for oil changes and just…read morestopped in for a key fob battery. Everyone is friendly, welcoming, and knowledgeable.

buyer beware!!!! I believe the website indicates it's an…read moreauto auction out of Atlanta and not related to the small car dealer in Abita Springs LA. This company is an online auction for repossessed cars. they tried to sell me a car. the VIN given was an invalid number, the car was different in photos than descriptio. red flags everywhere. done get scammed by Abita Motors Auxtion.

Rarely do I leave reviews but I felt that this is REALLY important. Abitamotors.com auction site…read moreis a SCAM. I was interested in one of the cars being auctioned at their site, so I looked a little deeper into their business. Initially, i found a couple of online forums that provided positive reviews about the "auction company" but the words used by the original posters were eerily similar. Sure enough after using Google lens to investigate one of the pictures used on their site, i found all the pics posted at another auction site with a YouTube video posted two years ago. I guess you really can't trust online forum posts or reviews anymore. Either they're posting the reviews themselves or have friends and family posting them. SMH. I almost completed their registration process of uploading my driver's license pic and a picture of me holding my driver's license. One can only imagine what they intend to do with your information.

Excellent service every time I go in. Helpful and courteous staff!…read more Attention to detail was spot on.

My mechanic bought parts from here. The Covington location. He installed the parts and sent me over…read moreto Mercedes - Benz of Covington. They proceeded to tell me that they were Chinese parts and they do not manufacture Chinese parts. So they wanted to put all new parts from their Covington store and take my mechanics parts out. Funny thing is they make 11% of parts in China. And my mechanic showed me the receipt that he bought them for Mercedes-Benz of Covington. They just wanted to rip me off. I picked up my car and I've never been back since. I even told the lady Foreman of the service department. That my mechanic bought the parts from here showed her the invoice. So she probably wanted to charge me another $500 for parts after already paid for them. So I took my car to luxury motor. He did it once over it was done.

Just switched car wash membership from Pelican Point. It takes entirely too long to get through the…read moreturnstiles to the wash here. Have to decline a receipt, have to decline interior cleaning every time. Was behind the car in front of me for over five minutes while she talked to the girl hitting the buttons. It's a car wash you are negotiating middle east peace deals make a damn selection.

The two guys in there with the long hair and the beard are rude as hell. I grabbed a 12 pack of…read morebottled beer and the box fell out so I put it back in the cooler and they accused me of trespassing... it's crazy because I've been in there 100 times. I hope they have a merry Christmas.