Ernest is totally amazing. Not only is my car in perfect shape now at the most reasonable price…read moreeverrrrr.. my boyfriend's truck has now been running great for a month straight! He and his crew at Bayou Automotive are so nice and are intellects. I totally recommend them! So does my boyfriend!

Outstanding service. Called to have a dead battery replaced. As soon as I got there, Ernest jumped…read moreright on it and completed the replacement in 20 minutes. Very personable and professional. Very fait prices! Great experience!

Ronnie is very kind and incredibly efficient, and there was a super cute dog in the office!read more

Ronnie came recommended from my father years ago and this is our go-to spot for car maintenance on…read morethe NorthShore. He might be the only guy I trust in the car business on the NorthShore. He and his wife are super responsive and friendly and most importantly, honest. I wasn't upsold or pushed into a higher bill with car issues that weren't necessary. We will be back!

Tye and Melissa are truly the only people I trust around here to be fair and honest and fix our…read morecars when we have issues. My family and I have probably brought 10 cars to Berard's over the past 19 years of our living in this area. If Tye can't do it, nobody can....and he will tell you if it's not worth doing, which is important to know and rare to have the full truth told when it could make him more money. Melissa is just awesome....so cool and down to earth and again, honest...they have been very kind to us and I wish I had thought to do this review before today.

Tye has been repairing my car for over 15 years. He always treated me fairly and I've never had to…read moreworry when I leave my car with him. I trust his judgement on what repairs need to be done. He's great at fixing only what needs to be repaired. I recommend his to all of my family members and neighbors and they have been really happy with him. I highly recommend him to everyone.

There is a reason why this company's rating is 5 stars.... because there service is REALLY 5 stars…read more(6 honestly, but the scale doesn't go that high). Anyways, climbed in my car after the torrential downpour earlier this week only to discover my rear end was SOAKED... My sunroof had leaked and the drivers side was flooded. Great. My dad and I took a look at it, and it looked like dry rot, so we called my usual mechanic to try to schedule an appointment, but after talking to him for a few minutes he said it sounded like the seal needed to be replaced, but they don't do that. I called around to several places in the area & in New Orleans, and either they didn't do the work, they wanted to charge an exorbitant amount of money, or they were Ford and wanted to replace the whole unit because it was a motor problem (a $1200 repair). Finally got a hold of Zoom Tech, and spoke to Austin who got me to come in for them to take a look to see if they could replace it, and they told me it might be a simpler (cheaper), solution, so they convinced me to leave it with them to run some diagnostics. $60ish later, it was a simple cleaning problem. They saved me money AND unnecessary stress, and they even gave me a discount on an oil change (plus checked my brakes/rotated tires/other maintenance inspection). What sets them apart: 1. They listen 2. They don't try to overcharge you or sell you a horse and cart when you just need the cart. 3. They called me before doing ANYTHING, and gave me a detailed work-up of what needed to be done, and how much (right down to the tax!) 4. They checked everything else out on my car and then gave me advice on proper maintenance and things to check regularly to keep from having huge bills down the line 5. They even gave me a ride to work, so I wouldn't be inconvenienced! (It wasn't even necessary, they're just THAT nice). So support your local businesses, especially ethical, family-run, old-fashioned businesses and bring your car here instead of selling your first-born child to the devil, I mean, the dealership.

Charged 175.00 to say you need a compressor for the a/c, not fix it but to say it needs to be…read morefixed!! Never, ever again

Top notch. Great service! I was in and out in less than 10 minutes, and my Service guy was awesome…read more Topped off my oil and sent me on my way!

Kept my vehicle too long . And extremely costly. Although the communication seemed to get better as…read moretime went on. Never did check my horn.Smh!

Just purchased lifetime balance and alignment for the new ride…read more Interested in keeping your tires straight, reducing road noise, and getting the most life out of your ride? This is the best deal in town - drop your car off once a month, if you like, and keep all the bits and pieces pointed in the right direction. And if you have time, the folks here are as friendly and helpful as you could ask for!

I purchased 4 tires for my son's car from Tire Rack and had them delivered here as they were…read morerecommended by Tire Rack. I made an appointment online and was called and told the tires were delivered. I told him that I was going to drop the car off first thing in the morning (weekday). He told me they would try to have it ready when they closed but he couldn't say. I said Well I have an appointment scheduled for first thing tomorrow and it's a basic mount and balance of four tires. His reply was they service their customers before Tire Rack Customers. I said excuse me but I am under the impression I am YOUR customer as I will be paying you to mount and balance the tires. He didn't see things that way obviously. I went and picked up the tires took them to NTB around the corner without an appointment and they were mounted and balanced within the hour. Do yourself a favor and don't EVER go to FIRESTONE.

Amazing experience! Bring all my cars to him for servicing. The only mechanic that's willing to…read morework on a box truck!

I was very pleased with David and the work he did on my Honda. . I have found a wonderful…read moreMechanic who I will be using from now on .

I have a 2011 Chevy Equinox needing a lot of work…read more The owner took the time to explain a cost/benefit of doing the significant repair work or selling/trading the car as is. He explained the problems and what it would take to make the vehicle safe. The prices were fair and the work was completed in a reasonable time. Very courteous, explained all the issues to me beforehand and the estimate was accurate. I will def be going back. Highly recommend this shop.

This used to be a great shop. I paid to have my car repaired and they changed the fuel pump ($600)…read morein April of 2024. In May of 2024, the car would not run. I towed it to them and they said that a hose, which is part of the fuel pump and replaced already, was broken. They charged me an additional $115 for the diagnostic, $175 for labor, and $8.00 for the hose. Their parts and labor is guaranteed for 90 days. Avoid this place at all costs.

Excellent service fixed my car in a timely manner. Got me back on the road ASAP. extremely helpful…read moreorder the parts and fix within one day

My car was stalling out and shuddering whenever I slowed down. The Chevy dealer said I could drop…read moreif off but it could be several days before they could look at it. Eric answered the phone and told us to bring it right in. He looked at it right away, diagnosed the problem by plugging his computer into the dash and fixed it the same day! Highly recommend Eric's!!

All of the folks were friendly, helpful and professional. They took care of calling the warranty…read morecompany, got the necessary approvals and scheduled the service at our convenience. They explained what needed to be done and walked us through the process. They gave us a ride to the rental car site and completed the repairs the same day. Thanks everyone for making our car repair a pleasant experience!

DO NOT WASTE YOUR TIME AND MONEY HERE! I made an appointment online at 11am on a Monday and…read morespecified the exact part I needed for my broken drivers side seatbelt and asked them to look into the loud cranking noise coming from my dash. I dropped it off that night and put my keys in the box outside the door that had multiple other keys in it. There was a slot in the door but it was labeled FOR ENVELOPES so I did not use that. I did not receive a call on Tuesday at all (despite having an appointment in their system and my car physically outside) so I called them Wednesday around lunch to see if they had gotten to me yet. They stated they were unaware of my appointment and could not locate my keys. After a few minutes they found them in the box that I left them in and said they would try and get my car seen that day but it would be a $200 diagnostic fee that would not go towards the cost of repairs (it does not state this on their website or when you book your appointment). I did not hear from them that evening or on Thursday at all. At this point, they've had my car for 3 full business days so I called again around lunch on Friday to be told they had texted me a quote on Wednesday, but I had not received anything. I had them send me another text and confirmed they were not coming through to my phone so they emailed it to me. I asked how long it would take to just fix my seatbelt and he said they would need to order the part (that I had specified on Monday in my appointment notes) so it would be the following Tuesday or Wednesday at the earliest. That would put my car at their shop for over a week and would bring my total up to around $600 to change a seatbelt. I declined the service due to overall disappointment with how everything had been handled and went to pick up my car. It was now $250 (not the $200 I was told) and my AC was no longer functioning at all when I got in my car. It was completely fine prior to bringing it here. So, they charged me an extra $50 than they stated, had my car there for multiple business days with no communication, laughed off my frustration, and broke my AC. It's pretty bad when the dealership is cheaper and more efficient.