Honest opinions and very friendly! Took the time necessary to explain all options in detail…read more Highly recommended!

Good experience. Quick service. Expensive labor, but what's not expensive these days, am I right?…read more$330 to replace a $18 part, but I couldn't do it! Would recommend these nice folks, but call ahead to be sure there's a mechanic on duty and avail first. Thanks Northshore.

10 stars !!!…read more Covington Automotive is superior ! Honest ,Fair and they do excellent work ! Been going since the 90's

Add me to the number of extremely satified customers. They are honest with great communication…read more Fair pricing and a quick turnaround. I will need some preventative service coming up and I will be heading back to Covington Automotive.

Thank you for your outstanding customer service and support. Couldn't find a better service and…read moreprice anywhere. Keep up the great work. Everyone should model there business standards after this company.

WARNING TO ALL CUSTOMERS -- READ BEFORE USING THIS SHOP…read more My experience with Christian Brothers Automotive in Covington was one of the most deceptive, unprofessional, and manipulative automotive services I've ever encountered, and I want to warn the public so nobody else goes through what I did. I requested a full transmission flush & fill for my 2022 Ford Transit Connect. I was very clear about this from the first phone call. The estimate they sent even listed 9 quarts of Mercon ULV -- a quantity ONLY used for a flush. That's the only reason I approved the estimate. I do my research, I know my transmission model, and I know the difference between a flush and a drain & fill. A drain & fill uses roughly 4-5 quarts, not 9. Fast forward: I drop the van off. No updates. No calls. No delays communicated. Hours pass. When I finally check in myself, I'm told it's "almost ready." When I show up, I learn that they DID NOT perform the service I approved. They did a drain & fill instead -- without contacting me, without asking permission, and without explaining anything beforehand. They made that decision entirely on their own. When I questioned it, the tech told me, "We don't have a flush machine." The service manager backed him up. Both acted like a flush wasn't even possible at their shop. Then the owner later told me they DO have one, but "don't use it often." So which is it? Why did three different employees give me three different stories? And why did the technician proceed with the wrong job when the estimate clearly showed 9 quarts, which no competent tech would ever associate with a simple drain & fill? The receptionist also told me the original estimate had been "overwritten" and couldn't be accessed -- yet the owner claimed he still had it. Again: more contradictions and more evidence of dishonesty. Then came the worst part: They refused to release my van unless I paid for the incorrect service. I rely on this van for work. They knew it. They waited until the last minutes before closing and boxed me in. That is coercive, unethical, and absolutely unacceptable. I paid under duress because I had no choice -- and they knew exactly what they were doing. Had anyone called me, even once, to say: "We don't recommend a flush," "We don't have the equipment," "We need to change the service," I would have CANCELLED immediately. Instead, they made their own decision, provided a service I did not authorize, charged me for it, and tried to justify it after the fact. The owner's "resolution" was to tell me to bring it back so they could do the flush... the same flush his staff claimed they couldn't do, on the same machine they allegedly didn't even have. After everything I experienced, he expected me to trust them again? Absolutely not. This shop demonstrated: - False information - Contradictory statements - Zero communication - Unauthorized service changes - Holding a customer's vehicle until payment is made - A pattern of deceptive behavior among multiple employees There is no scenario where this is acceptable business practice. None. I strongly urge anyone considering this shop to think twice. If this is how they handle something as straightforward as a requested transmission service -- ignoring the estimate, ignoring the customer, altering the job, pressuring for payment, and lying to cover the mistakes -- imagine how they'll handle something serious. Consumers deserve honesty, consent, and communication. I received none of that here. This was, without exaggeration, one of the most unethical automotive experiences I've ever had. Be warned.

Son moved to Florida and had the same problems with the trans but also found the trans was a…read morerebuilt after being told it was as new. It broke down right after the 6 month warranty and they refused to fix. Think hard before using this place. The rebuilt was junk .

My family and I have been using transmission depot for over 20 years and have always been…read moresatisfied. In the event of any problems they have always taken care of it even if it was out of warranty. Joe feels very strongly about his customers and I am sure he would fix any issue if there was one. I highly recommend TDI.

For the most part, I do all my own mechanic work. I love turning wrenches…read more I Put my truck into the shop for a transmission replacement. Excellent price and so I felt very happy. I'm a new customer. They called me about a few major problems they found that they knew I couldn't fix myself like a leaking rear main seal, etc. they made me an incredibly good deal since the engine and transmission were already apart. They did all kinds of stuff for me and called me at 4:30 the same day! Never seen a shop work so fast! Drives like a dream!

Has great service, are fast and very friendly people. They also provide transportation.read more

I feel bad for anybody that doesn't have a dashcam, a mechanic I'm not sure of what his name is,…read morejust decided to step in my car for no reason when my brakes we're supposed to be checked and it had rained that morning, i drive a v6 dodge challenger but then after the little joy ride he had then he said i needed new tires, so he was rapid accelerating in the rain in my challenger while it had bald tires? Something could have went very bad and i don't think anyone's car should be treated differently just because of the looks or sound. I would attach the video but it will not let me.

I feel I was grossly overcharged for a heater bypass. Over $1000 which I had another mechanic…read morelater. Tell me been under 400. Then when the car wasn't working right they were gonna charge me $360 for an turns out somebody didn't tighten the battery terminal and my car wasn't starting after a little bit. I'll be finding someplace else to go.

This people failed to diagnose my truck twice! And tried to charge me 5k just for to take it to…read moreanother mechanic and find out my real problem they said they didn't wanna deal with me bc they wanted to replace the motor piece by piece till they got to the problem Wich they had 0 clue about mind you they're called DIESEL WORX they will 100 percent stick you with other replacements just so they make money of you not mention they will over charge everything for the comission I came and spoke to the people on the dealership desk they told me everything was ok and my truck would be done in 2 days just to have them put some random names hector who knows nothing bout the business on the phone and tell me that he doesn't care what they told me I was now speaking to him and my truck was nowhere near ready this is the worst business out there if you wanna save money and a headache do not go to this people

My truck broke down and I'm from out of town and they got me up and running in no time they're…read morefriendly and professional I'd highly recommend them

Another great experience! Since Shawn first opened the Spartan location (when?), I've brought my…read morevehicles here for repairs and servicing. VWs, a Subaru, Sonata, EOS and even a custom PT Cruiser GT. They use proper torques and fluids, no substitutions. We stopped using the local dealers once they screwed me and/or the car warranties ran out. Just read their reviews. Once I could no longer crawl under a car or bend over backwards under the hood, I had to find a trustworthy repair shop. Every once in a while I get a second opinion but that's just common sense. Mandy runs this location tight and honestly. The prices are fair and she will work with you on parts, scheduling, etc. Thanks again!

Not sure if I did this already but the service here definitely deserves a mention. The staff is…read moreknowledgeable and if they don't know the answer to the problem - they look it up. PROBLEM SOLVERS. COURTEOUS. GOOD VALUE.

I had an issue after receiving service on my vehicle. Phil Meraux's went above and beyond to…read morecorrect the issue and ensure my vehicle was up and running ASAP. They had parts overnighted from across the country and covered all costs.

They were wonderful! I'll never go back to the dealership again. Their prices are reasonable. Great…read morequick service!