AMAZING SERVICE! Alex and Brandon are great! We had a flat tire driving through Mississippi, and…read moreended up breaking a lug nut getting the spare on. Alex did amazing at setting us up a day-of-appointment, and Brandon was able to service us at 5pm and get us back on the road at 6pm same day. I'm extremely thankful for these 2!

I have been a customer for years at Firestone both through my company's Fleet service and my…read morepersonal vehicles because of the customer service I received with the Fleet service. Before moving here, I have had nothing but positive reviews for the One in Plano Tx and the one in Mansfield Tx. Both my car and my truck all the tires have come from Firestone, and the only work I ever had done on my truck was at Firestone. I set up an appointment yesterday 9-22-23 for today 9-23-23 at the Firestone in Slidell La at 1350 Gause Blvd, Slidell, LA 70458 for 9:00 AM . I dropped my truck off at 8:30 AM and observed what vehicles were in the Bays and which vehicles were in the parking lot. The "manager" who I would later find out to be Ronald, was talking to another customer. Telling a story to him, I waited patiently, after the customer left he finally acknowledged that I was there and asked me if he could help me, in the middle of this process a news story came on the tv and he stopped helping me to watch the news, back to helping me again stopping to watch the news and commenting on the story. Never once did he tell me how long it would take, or anything other than "we will get it looked at" Now previously at another store I went in and was waiting my turn and the customer in front of me was told it would take a couple hours to get to, when it became my turn I asked how long and the gentleman there told me right away because you have an appointment. Back to this store. I leave my car and my wife and myself go and have lunch do some things and it is getting to be 1PM - 4 hours after my scheduled appointment, no one has called. So we stop back by. My car is sitting in the bay, the car in the front bay is not the one from the morning. Mind you I am supposed to have a simple diagnostic. I ask the "manager" if my car has even been looked at, he replies he doesn't know. He looks on his board and right outside his office and the work order is not there. He tells me it is in the bay, I ask him again has it been looked at. He again replies he doesn't know. He goes out and comes back and says no it hasn't been looked at , that there were other vehicles ahead of mine. I angrily told him I had an appointment at 9 am. He tells me that appointment is to drop off only, that is not how it works. I tell him I have dealt with Firestone for years that is how it works, to get me my keys. I ask him who is the manager. He replies that would be me, then I ask him, who is his boss that is who I want to talk to. He replies I will give you his name and number. When I go out to get my truck, out of the ear shot of the customers I again ask him for his bosses contact, he tells me to figure it out. I said really that is what you have to say to me, I will figure it out. He then yells at me that I will figure out that it all comes back to him. He refused to tell me his name or give me his bosses name. I had to get his name "Ronald" and His bosses name "Chris" from the 800 number. I am awaiting a call back from "Chris" supposedly. What he doesn't know is that I just moved here to start a major project, We have 90+ f-150's and f-250's that his store would have been doing the oil changes and tires on for the next 7 years. Depending on how his boss handles this I am also considering canceling my account and credit card completely with Firestone. I wouldn't let "Ronald" service anything of mine if they were giving the service away. I have worked and provided customer service for my entire life, this guy is a horrible manager and doesn't know the meaning of customer service. He is a liar and a hothead. I should have read the reviews before going to this store. It make me wonder how someone like that keeps his job? My case# through firestone is 2764686 all of my contact information is there. The lady from the 800 "Says, Ronald is a store manager and nothing more" So he is not the district manager or area manager. "TRIPLE PROMISE" RIGHT ON TIME? I think not!

For the most part, I do all my own mechanic work. I love turning wrenches…read more I Put my truck into the shop for a transmission replacement. Excellent price and so I felt very happy. I'm a new customer. They called me about a few major problems they found that they knew I couldn't fix myself like a leaking rear main seal, etc. they made me an incredibly good deal since the engine and transmission were already apart. They did all kinds of stuff for me and called me at 4:30 the same day! Never seen a shop work so fast! Drives like a dream!

Has great service, are fast and very friendly people. They also provide transportation.read more

Phillip fixed my A/C on my BMW and did an amazing job. He found a small pinhole leak, replaced the…read morecondenser, and all is cooling again. I highly recommend!

Beware , film flam artists, very dishonest, not outfitted to diagnose European vehicles.read more

It all went well, he showed up at the time agreed upon, worked on my vehicle, he repaired it and…read morethe price was very reasonable , no inconvenience of having to drive to a auto repair shop, leave the vehicle for a couple of days and paying for their overhead .

From the owner: We care about your vehicles health! M.A.D. provides our customers with over 10+ years of experience…read morein automotive tune ups, diagnostics, repairs, and performance without you ever having to leave the comfort of your home. We are located in St. Tammany Parish but provides service in St. Bernard, Orleans and Tangipahoa Parish. If you are looking for a mechanic please reach I out to us today.

Great guys, definitely under promise and over deliver! They all be my go to shop going forwardread more

From the owner: We specialize in computers/electrical systems, and European cars Including but not limited to BMW,…read moreMercedes Benz, Volkswagen, Audi, Mini, Volvo, Rolls Royce, Maserati, Alfa Romeo, Aston Martin, Bentley, Bugatti, Citroen, Dacia, Ferrari, Fiat, Jaguar, Lamborghini, Lancia, Land Rover, Lotus, Maybach, MG, Opel, and many more. WE ALSO WORK ON other foreign/domestic vehicles.

Less than 1 star. I went in for engine light. Blown head…read moregasket. 2 weeks later, fixed then blown again when I drove off the lot. They forgot thermostat. Then charged me for thermostat and water pump. Now a year later, I found out they stripped the block putting the wrong water pump back in and used different bolts and glue!!! Now I'm having to sell my undrivable car because repairs cost more than the vehicle.

Excellent service! This is my family's one stop shop for auto service. I've gotten everything from…read moreOil Changes, Turbo work, Brake boosters to most recently tires. I called around some tire shops trying to get a new set of Ridge Grapplers for my truck but everyone told me they were on a national back order and couldn't get my 35x20s. I was at the shop getting an oil change and asked about them. He looked on his computer and said he could get me a set. I didn't believe it at first but the next day they were ready to be put on! Premium service every time.

I was smelling exhaust in my car so I took my car here. The lady at the desk was very nice and…read moreprofessional and said my car needed a smoke test. Well they charge me almost 100 dollars for the test, the test came back saying it was a leaking fuel rail. The quoted me 1500 dollars to fix it. I had another mechanic look at it and he said it was the valve cover gasket and replaced it for me for 100 dollars. This place charged me 100 dollars just for a misdiagnosis. I know people make mistakes but damn they was trying to legally rob me.

After realizing my front tire was showing wire I was looking for tire shops that would be open on…read moreSaturday that can do bigger after market tires. Not expecting to find one that can take me in on such short noticed or have my tire in stock I drove by this place and decided to give it a try. I am so happy I did because they were very professional and quick, they were able to have my tires delivered in less than a hour and had me back on the road before lunch time and that's with the new tires and them diagnosing where the wear on my tire was coming from. You can tell it's a family run business who cares about their work. Even the very young female office workers are better than seasoned older ones I've seen at shops before. Over all you can see the pride they take in their work and that's so hard to find these days. I will be a repeat customer for sure!

When 2-3 people refer you to the same folks for help, pay attention. I'd already had a downer…read moreweekend at the funeral of a best and oldest friend the day of two auto break downs. The first mechanic was fine and fair but took only cash. So for the second problem I needed a Certified one approved by Endurance Warranty. I'm having to appeal both REJECTED claims with them; what a pain! But not with JOHN MARTINEZ of Auto Master. By 2:30 the same day he'd diagnosed that the key fob transponder was dead. Replaced them. And after 7 years and 234k miles, it wasn't a surprise. John took care of it and I traveled the 5 hours from home to get my car 2 days later. Super nice guy in a busy shop. (He likes classics too so you know he knows what he's doing.) Being NAVY aviation man gave him creds with me too. In my business TRUST is absolutely essential because clients rely on my guidance to avoid the nightmare of probate for their estate after they die. Dealing with an auto problem far from home is very precarious too: Who are you to trust in a far away city? It's too easy to take advantage of someone in my situation. I now trust JOHN & I believe you can as well. Straight up guy. Go see him!

This is the best place ever! 100% honest and the sweetest people I've met…read more He was so knowledgeable and bid high so we was prepared. The best news was it was way lower than he said. That shows honesty! I recommend to everyone!

Tire Town Auto Service was recommended to me by several people (who all had great things to say)…read morewhen my air conditioner went out. They were all very friendly, attentive, and honest about what they thought was wrong, what they needed to do to confirm that (remove the dashboard), and how long it would take to fix it. I had to leave my car over night because of the time it would take. They confirmed that they were right about what the issue was, they repaired it within one day (less than the time they said they may need) and charged a very reasonable price for the work. I'm very satisfied and I'll return for any additional work that I need done. I'll also refer them any time someone needs auto work done. I've already referred one person and she was very impressed as well!

The staff are friendly and knowledgeable about tires. They have the best price in the area on the…read morehard to find tires that my Mercedes SLK requires.

I went over today for what I thought was a past due oil change.... And was pleasantly surprised…read morethat Jared checked and told me I really didn't need one today ! Still some honest people out there! I did get my air and cabin filters changed( never had been done) ! Great service and I WILL go back in soon when I really need the oil changed!!

That boy brandon got us right they gave us water, gave us an oil change. Had conversations with us…read more i appreciated it