I normally take my vehicle to the location in Baton Rouge (travel back and forth for work) but…read moretoday I decided to try this spot. The young men that waited on me were extremely polite, fast and informative. The lead attendant offered me water and to vacuum my car. For the service and price I will definitely be back.

This is a franchise in which the own hires people that don't want to do there job. Lack of keeping…read morerecords and also just doing what the want to your car. Don't go here they over charging and also not keeping records of service. There is no excuse for lack of customer service and outrages charges! You have been warned

THE BEST SERVICE AND REPAIR SHOP!!! I will not bring my vehicles anywhere else for oil changes and…read moreauto repairs. They are very honest and will help you address the issue in the most economical way.

This is the only place I feel comfortable bringing my car as a woman and as someone who doesn't…read moreknow much about cars in general. They are honest, so friendly, and fast. I never feel like they are trying to up-charge me. Great service!

Excellent and quick service provided for a frequent traveler in between stops for last 2 changes…read more Appreciate the customer service, transparency, and thoroughness. This shop will be my guaranteed scheduled stop going forward during my annual travels. Special thanks to the AsstMgr, Royal, who was awesome and took care of me and my concerns!!! Great price for the excellent service and received great feedback to arrange for upcoming potential service needs. Thanks again Royal!!!!! Appreciate you!

they are advertising a free AC performance check yet when my husband got there for his scheduled…read moreappointment they told him it's NOT free and would be $150 to check. FALSE ADVERTISING!!!

I was smelling exhaust in my car so I took my car here. The lady at the desk was very nice and…read moreprofessional and said my car needed a smoke test. Well they charge me almost 100 dollars for the test, the test came back saying it was a leaking fuel rail. The quoted me 1500 dollars to fix it. I had another mechanic look at it and he said it was the valve cover gasket and replaced it for me for 100 dollars. This place charged me 100 dollars just for a misdiagnosis. I know people make mistakes but damn they was trying to legally rob me.

After realizing my front tire was showing wire I was looking for tire shops that would be open on…read moreSaturday that can do bigger after market tires. Not expecting to find one that can take me in on such short noticed or have my tire in stock I drove by this place and decided to give it a try. I am so happy I did because they were very professional and quick, they were able to have my tires delivered in less than a hour and had me back on the road before lunch time and that's with the new tires and them diagnosing where the wear on my tire was coming from. You can tell it's a family run business who cares about their work. Even the very young female office workers are better than seasoned older ones I've seen at shops before. Over all you can see the pride they take in their work and that's so hard to find these days. I will be a repeat customer for sure!

Alright so I don't know crap about cars. When I noticed a horrible grinding noise nearly every time…read moreI would brake I 1. Decided to ignore it hoping it would just go away (because that's always a good plan, right?) 2. Call my brother to ask him if he knew what the sound meant. That call went like this: Me-"something is wrong with my car. It's making a weird noise." Brother-"what kind of noise is it making? Can you make it for me?" Me-"sure, it's like 'greeeeaaatchhh' when I press the brake." Brother-"what does it sound like again?" Me-"GREEEEEAAATCHHHH". Brother-"hmmm, make the noise one more time." Me-"GREEEEAAATCHHHHHHH!" Brother-(and all of his buddies at work) all laughing like fools...because he put me on speaker so that all of them could hear my ridiculous noise. Grrrr. Thanks, bro. He wasn't sure but he thought it was the brake pads that needed to be replaced and said to call our dad. My dad pretty much confirmed what my brother said and told me exactly what to go in and say and made me repeat it back to him because "if you sound like you don't know what you're talking about they might try to screw you over and if that happens I'll have to drive there and kill someone." LOL. Anyway, the guys at Firestone diagnosed the problem and all are professional and courteous. As I write this review I'm waiting on my new front brake pads. The waiting room is nice and has plenty of places to sit and wait and there's complimentary coffee and water. They also have a vending machine for a snack should you want one. I'd definitely come here again if I needed any car repair needs or tires.

Don't go here unless for an alignment unless you want your tires to look like this after 10k miles…read more They basically robbed me. Not surprising they have 2 stars.

Great experience here. They helped us out quickly when we were in a bind and got us back on the…read moreroad. Friendlily, helpful, prepared, and fast.

After losing an oil system on our RV beside freeway, my husband was able to repair it, replenish…read moreoil which was registering overfilled once back on flat ground. Asked manager at Take 5 if they could help us. He brought a device out to us in the parking lot and removed the excess oil! AND did not want to charge us! There are kind and helpful people out there and we experienced one in this young man! He brightened our what had become a challenging day!

My family and I have been bringing our cars to these guys for years. They used to be on the other…read moreside of town by the old Slidell Mall before they moved to this Fremaux Town Center location. We have bought many tires for many vehicles over the years. The customer service has been up/down as the staff members change, but overall they have served us well. They aren't perfect but they have earned our loyalty and repeat business over the years. It's difficult to find a repair shop that you can trust, and these guys haven't driven me away yet. I try and schedule service appointments when I know that maintenance is coming, but their hours are very convenient whenever I have an emergency (nail in a tire, dead battery, etc.) and need a walk-in service. I don't use them for all my vehicle repairs but for the routine maintenance things they are my primary shop. As long as I have cars I will keep bringing them here. One thing to note: if you need tires but don't want Goodyear brand tires, they can get almost any brand of tire you want. Call them or go online and set it up ahead of time.

Our car wouldn't start after a day of shopping at the Town Center Shopping Center. My husband,…read morethank goodness, remembered that there was a GoodYear Shop near the TJMaxx where we were parked. He called and someone showed up within 10 minutes and had us on our way. This place of business is first class and I would recommend it to anyone who needs service for their car, truck, etc. thank you for everything!!!

I've been taking my truck here for a couple of years and the service has always been good. New…read morebatteries, a starter that kept needing to be replaced and they always stood by their work and treated me fairly. Their work and customer service on my most recent visit was above and beyond. Joe is the best.

My car was having issues driving from Florida to Texas. I stopped at two place before them and…read morethey were not able to get me in. The kind people at east Gause took care of me knowing I was needing to get back on the road. Highly recommend. Thank you so much for being a lifesaver.