Great service, Jared especially is friendly, attentive, honest, and explains everything thoroughly…read moreand clearly. It's nice to find an auto body shop that you can trust to actually have your best interests in mind. Highly recommend.

Overall, I would recommend. The biggest downside is that…read morethey don't use name brand oil. They are attentive to customers. But it was busy when I went on a Saturday at 9am, and it took too long. There was a long delay after the car was finished before I could check out and pay. Valvoline is better at this. It's not cheap, but the quality of service is good.

Greg was honest friendly and very refreshing. Coming from LA honesty was so rare when it came to…read moremechanics. He gave me hope again! Highly recommend!

Be Aware!!! Do NOT go to this place! I watched as their "forewoman" brought around the same EXACT…read moreair filter and cabin filter to each person in the waiting room asking them if they wanted one or both replaced. It looked as if they just dumped what they just vacuumed out of the vehicle onto the cabin filter. The filter was the exact size and shape for the midsized car, compact car, diesel, and 1500 truck they were "working" on. Each vehicle has unique sizes and shape for the vehicle. Yet their "prop" filters they brought out were the same size and shape for EACH vehicle. Meanwhile, they had oil or some residue on their gloves or rags and while washing the windows smearing all around on the glass making it both difficult to see through and the poor attempt at cleaning them. I normally go to my dealership to have them take care of if my vehicle. I was in a hurry. This place ended up costing me double!!!! Their cute forewoman is meant to be a distraction and novelty so you are enamored enough to miss the con. I WILL BE TAKING IT OVER TO THE DEALERSHIP TO HAVE THEM TO A FOLLOW UP INSPECTION. who knows what they did or didn't do in the near 2 hour service. They are running quite the scam.

Very helpful with our car emergency. We were on a long road trip and the mechanics at this shop…read morewere extremely attentive.

"Wally" was friendly and seemed anxious to help and described the nearest cliff with a road to it,…read moreand then at several levels helped me to get stuff going. - I wasn't going to review, But it popped up ready to go, so, ... - It came up on a search and the neighbors seemed to like him.

I always have good, fast service when I go to Jiffy Lube. I'm a very happy customer.read more

I was in and out for an oil change. Fair price and great customer service. I usually change my own…read moreoil but for how easy they made it I'll be back next time it needs changed.

Customer service was fantastic! Everyone was so friendly and happy, which made the whole experience…read moreeven better. The lady at the front desk got us right into a bay to have our tires checked and filled. Daniel was super quick and helpful--he filled up our tires, noticed we were missing a valve stem cap, and even replaced it on the spot. All free of charge! Such an amazing experience--definitely a 10/10!

They have effectively driven off multiple customers. They take way too much time. They will lie…read moreright to your face. They charge you for work incomplete. They miss checking air pressure, then have to ask how much air to put in. Worst of all is they know they have these persistent problems yet they do nothing to fix it.

I went in for a simple oil change on veterans day, and came out with a new "heavy" oil leak, that…read moredid not exist before! I know for a fact it didn't even have a small oil leak, it had none at all. I recently had the truck checked and it was fine, drove back from idaho falls completely fine. No leaks in the drive way, wasn't low on oil. Absolutely no leak and no a puddling up underneath. This isn't the first time I have had a problem with Jiffy Lube either. I haven't gone there in very long time and I will not go back again. I am actually contacting corporate and if I have to I will take it further. They damage peoples vehicles and that is not acceptable.

Oil change was very quick. Employee was nice and very helpful. Even did a couple things for free as…read morewell.

Dustin is the man . He helped my family at last minute and…read moremade sure that it was all taken care before we left. I recommend this place for all you auto mechanic needs.

Very kind people, I was able to get seen literally within 30 minutes of calling. Came in for a…read morebrake check and they did an overall look of my car which was awesome. They're friendly, quick, and resourceful. My brakes checked good but I now know a place to come to when I need service!

This place is the best! I needed a tire fast and discount tire was being way pushy and wanting to…read morecharge me a crazy amount for a single tire. If you're a woman and don't know much about tires then I highly recommend not going to discount tire in Pocatello they will try and take advantage of you . I then called big o tire from discount tires parking lot and spoke to the owner. I told him I was in a hurry to get out of town but needed a new tire. I told him what discount was trying to charge me and he said ridiculous come here instead and He quoted me a way cheaper deal same tire and got me in right away . I've been to big o tire three times since then and have bought 3 tires now. They actually care and help people . They do not try to rip you off or take advantage . They're honest and get the job done correctly. Thank you Big O Tires! You guys Rock!

I took my truck in for a new carburetor they had it for 11 Days and tried 5 Different carburetors…read morebefore they found the right one they quoted me $800.00 when I went to get the truck they charged me $1,200 and said I need a new Battery I did not because it sat for so long when I took the truck home it had a ruff idle when I went back they never Adjusted the carburetor right and didn't have the right screwdriver to tune it the mechanic said its the spark plug wires and the plugs witch is wasn't I took it to a real ASE Mechanic to tune my truck and it runs like a top never going back to to Big O For nothing !! Richard Anderson Pocatello

I used them years ago when I lived here in pocatello before. Moving back couldn't remember the name…read morebut thanks to my google review reminder from all those years ago I found them!!!! I am so pleased with their service it was quick getting and they did a great job. They are incredibly reasonable with price, they do a great job, they offered AGAIN to stay late to accommodate my work schedule to pick my car up. Super friendly and reach out immediately with issues or to check that everything is running well. I would recommend them time and time again.

I always like to support local businesses and I'm often very skeptical of body shops and auto…read morerepair businesses. The pitstop did a great job of evaluating my car and its needs. I went there the first time and was surprised at how small their business was. However they were very customer friendly and always have my repairs or oil changes done at a reasonable time. The prices are also very fair. Great people to say the least

Was looking to purchase a truck(I'm out of state). Gathered all the info I needed and was ready to…read morefill out paper work. We had just talked about price, payment, last and final questions etc.just to get a call about 20 minutes later that the vehicle was sold out from under me.(sales person was helpful from the sounds he was blindsided by this as well). A waste of time and missed out on a few other potential trucks.

This is an honest review, not just one placed in anger over poor service. My wife was sold a car…read morebefore I married her by a sleazy salesman. She WAY overpaid for a pile of junk, and was taken advantage of due to her gender. Only 45k miles on a lightly used jeep compass and the suspension is already falling apart. From the very beginning, her windshield has been leaking. She asked them numerous times to fix it, and they keep the car for a day, claiming to reseal the window. It never stopped leaking. They even used RTV gasket maker and did such a poor job. It looks awful. They claim it's "been too long" and "they didn't catch it before they sold it," so now it's our problem. Why it was never fixed in the first place the first 4 times it was brought in shows their incompetence in their service shop and their lack of integrity and business ethics. I know a lot of people, and many people ask my opinion on where to buy new vehicles. I will always tell them to avoid Lithia of Pocatello.