Had to call three times to ask for the price of the service that was being done on my truck which…read morewas an oil change and right rear berring leak. Response was "oh I don't know. It's going to be pricey." Guy on phone estimated and told me $30 for the seal. That's the only price he told me regarding an estimated cost. I knew it wouldn't be just $30. When it was done that's when I got the actual price. Over $700. And got charged around $130 for a $30 part including overnight shipping. Was told the first seal didn't take which was a red flag. I was also charged 8.99 for windshield wiper top off. That could've been a price said over the phone if it was I wouldn't have authorized it (actually didn't when I dropped truck off because I only said an oil change and the berring seal.) since I have wiper fluid at home. I paid and drove the truck home and to work next day. Not even 60 miles since work was done and the berring seal was leaking again. I drove back to Bill and Mikes and told them. Bring it back they said. Since I had a terrible experience with them with just getting transparency on pricing of the work being done I took it to a certified ASE mechanic. After he took everything apart he informed me that Bill and Mikes didn't have the right tool for the seal job and they pried the old seal out with a chisel damaging the seal seat. See attached pictures. They also didn't have the right tool to install the new seal as that was damaged too. Hence why the new seal bill and mikes installed leaked immediately because it was already damaged from the mechanic jamming it in. He also informed me that they stripped the differential fluid bolt and broke something on my rear brake. The brakes weren't bleed through correctly when I drove it away from Bill and Mikes because I had to press the pedal all the way to floor to stop. I had to spend the same amount of money to fix it correctly with a different mechanic. I wish to get a full refund for the work Bill and Mikes did on the berring seal. They shouldn't offer this service if the mechanic doesn't have the right tools for the job. I won't be taking my vehicles here ever again. My experience summed up: 1) dodgy with price transparency 2) did a terrible job and didn't fix the problem 3) damaged my truck more after their service.

While I didn't have a problem with my car they helped me get a poor kitten out from the underside…read moreof my car. They squeezed me into their schedule and was able to get the kitten out.

My 2000 Alero is 27 years old. John and his team got this old girl running again, better than ever…read more The charges were lower than the original estimate and I'm confident that my automobile will be able to last many more years, with their help. They worked until everything was in good running order. They will not steer you wrong! These are the nicest, kindest and most knowledgeable people, when it comes to mechanical problems. The people who run this business are trustworthy and deserve your business.

These guys are straight up with you and do not try to get more money out of you. They get it done…read morethe first time and are very communicative with the customer. They are super polite and honest! They can always squeeze me in even when they're super busy! I love Sun power automotive!

Couldn't have asked for better service from these guys. Jason, the manager seemed like he was very…read moreknowledgeable about what he was talking about and made it clear that he holds high moral principles within his company and while serving customers. I especially know I can trust Accu-Tech because many times I was reminded that their work is guaranteed, making me feel a lot more secure with my purchase and business with them.

The shop is managed by Jason. He seems very knowledgeable about vehicles and the service they need…read more We needed brake service and it was handled professionally and very fairly on the price. We plan to go back when we need future service on our vehicles.

* Some of the services that brought me to Master Mechanix where to correct faulty repairs from…read moreother shops which included engine and suspension work. * As a senior citizen and after several unsuccessful and expensive services from four other relatively well rated auto repair shops, I started to wonder if I would ever find 'A Really Good Mechanic'. * I met a seasoned Classic Corvette owner at the Post Office and he referred me to Master Mechanix (located right on Main Street in Pocatello, Idaho). * I found that the owner, Ray Campbell, runs his business in an Ethical, Professional and Friendly Manner ... How Refreshing! * Upon more research I discovered he has a Stellar Reputation amongst his Peers and Valued Customers for his Precision Automotive Skills ... And he indeed lives up to his well deserved reputation! * He is an ASE Master Certified Technician with consistent 40 Years of ASE Certification. * His Diagnostic Accuracy was Impressive, including Excellent Quality Control. * I have received precise 'Right-The First Time' Repairs. * He gives Clear and Detailed Invoices. * His pricing is surprisingly very good considering their skill sets by far exceed the others. * And as a somewhat apprehensive customer, he goes that extra mile to answer any of my questions in a easy, down to earth way. * My well maintained 35th Anniversary Edition Camaro runs as smooth as silk, thanks to the Conscientious and Skillful Team at Master Mechanix. ~ Thank you guys so very much ... Keep up the good work ~ Note: I read some of the previous reviews and I find it so hard to believe because the service I received was 'Off the Charts Excellent'. There are a couple of other shops named Master Mechanic, etc ... Perhaps they are mistaken.

My colleague and neighbor recommended this place for general maintenance for my 2004 4Runner. I…read moreemailed Rick and made an appointment and when I picked up my truck and it was exactly the price we discussed, no surprises. They did a much overdue tuneup and oil change and repaired a problem with my headlights. They went the extra mile and polished the headlights that had turned yellow with age and I didnt see a charge for it on the invoice.  Truck is now running like a top! This seems to me to be an honest and quality mechanic that charges a fair rate and you cant ask for anything more.  Im looking forward to a long relationship with Master Mechanix!

Paid abt $1400 for air conditioning repairs. Abt 10 months later the new pump blew. Took back but…read moreonly 12,000 warranty I had 18,000 fair enough. But I've never had an air pump blow out like that but said as help would repair for $500 more than fair. BUT as I picked up car air worked sitting there but as driving home abt 4 miles the air conditioning only blew hot air. As slowed to near stop it worked until drive again. That was constant so went back given off wall reason but left yo look and fix. As picked up it was same. I was told must be some other problem even though before just blew out it was fine. Took yo other known shop diagnosed as high pressure faulty pump that was a rebuilt or used pump. Would fix with new factory pump guaranteed for $1421 instead of normal $1800 plus. But I had just paid Master mechanics $500 so took diagnosed issue and willing to pay additional $1000 because the $500 wasted. But told pump was fine would not fix. Went to another shop diagnosed same. Pump appeared to work until under pressure. Master mechanics told me only go to dealer they would not fix and my $500 a loss. Accept warranty passed but attempted $500 repair my loss. I'll go yo known established shop.

Unsafe, sloppy work, my vehicle was returned in dangerous condition…read more I brought my vehicle to this shop for a repair, expecting basic competence and safety. Instead, I got a car that was wired incorrectly, assembled poorly, and unsafe to drive. Here's what I found immediately after getting it back: * Electrical wiring done incorrectly: The speakers were wired wrong, so none of them worked properly. The turn signal and brake light wiring was reversed, meaning when I used my turn signals, my brake lights lit up instead, and vice versa an accident waiting to happen. * Safety systems disconnected: My reverse lights were completely disconnected, leaving me with no way to signal to other drivers or pedestrians when backing up. * Broken hardware: Both bolts holding the tail lights were broken, leaving the tail lights loose and not securely attached to the car. * Improper reassembly: The dashboard was installed incorrectly, and the center console wasn't even bolted down. This isn't just "less than ideal"; this is work that put me at risk on the road. None of these issues were small mistakes; they were either the result of extreme carelessness or a complete lack of understanding of how the vehicle should be reassembled. When I contacted the shop to resolve these issues, they refused to correct their mistakes, claiming that "someone touched the car," even though the problems were created entirely by their work. This left me with no choice but to spend my own time and resources diagnosing and fixing every issue myself just to make the car safe and roadworthy. No customer should have to do that after paying a shop for work. I strongly recommend avoiding this business. If my experience is any indication, you may end up with dangerous mistakes, damaged parts, and extra work just to make your car safe again.

We were from out of town passing through Pocatello. My car broke down, and in a state of…read morehelplessness, started calling around to see what shops were still open. Larry's shop wasn't only open, but they greeted us with open arms and stayed open late to help find the problem. We had family come from SLC to pick us up and then we returned to pick up our car a couple weeks later. Larry's character is genuinely the backbone of America and I am so grateful he was able to help us in such a unique and unfortunate situation. Thank you Larry! Your thoughtful will always be remembered

I used them years ago when I lived here in pocatello before. Moving back couldn't remember the name…read morebut thanks to my google review reminder from all those years ago I found them!!!! I am so pleased with their service it was quick getting and they did a great job. They are incredibly reasonable with price, they do a great job, they offered AGAIN to stay late to accommodate my work schedule to pick my car up. Super friendly and reach out immediately with issues or to check that everything is running well. I would recommend them time and time again.

I always like to support local businesses and I'm often very skeptical of body shops and auto…read morerepair businesses. The pitstop did a great job of evaluating my car and its needs. I went there the first time and was surprised at how small their business was. However they were very customer friendly and always have my repairs or oil changes done at a reasonable time. The prices are also very fair. Great people to say the least

Great service. Worth the money for the wonderful job they…read moredo. Got everything i needed done that had to be done. Thank you so much.

Great experience ! Professional and able to help me in a timely manner. They gave me a courtesy…read moreride to work while my auto repairs took place. Highly recommend. P Harrison

The exhaust system on my truck failed - some studs that were pressed in broke. I was expecting to…read morehave to replace the whole back portion of the exhaust, but Joslin's told me they thought they would be able to punch them out and replace them with bolts. I brought the truck in later that day for the work. Later on I received a call that all was finished. All in all I am very happy with the work that was performed. They could have sold me a complete exhaust, but instead fixed what was there at a substantial savings to me.

From the owner: Automotive repair & specialty performance partsread more