Met with Casey the sales manager in October, 2024 to request to be placed on the list for 2025…read moreForerunner TRD Pro. Was told at that time there were no others on the list ahead of us. I asked if he needed a deposit and he said "no, you're first, no deposit needed." Since then I have spoken to Casey no less than 3 times and each and every time, I asked if he needed a deposit and he said "no." We even discussed a preferred color. Yesterday, 6 March, I went in for my oil change in my Tundra and asked him when he thought our TRD PRO would be allocated / received by the dealership and if we could give him a deposit. He proceeds to tell me there are already several people in front of us on the waiting list. Really Casey? He came up with some BS story that he thought i wanted to test ride one first, which was a complete LIE. When I called him out on it, he said "I'm not going to be talked to like this." Talked to how? Factually and honestly? Casey is the owner's hunting buddy so I'm sure nothing will come of this review. Here are a few adjectives I would use to describe the sales department under Casey's "leadership" or lack thereof: Dishonest, offensive, deceptive, good-ol-boy, disappointing, disingenuous, untrustworthy, irresponsible, arrogant and conniving. I will never purchase another vehicle from this dealership.

I had the best possible experience at Phil Meador Toyota!! I brought my '02 4Runner in to get the…read morewindshield and suspension checked out, but was also curious about a number of things going on with the car. I had unknowingly scheduled an incorrect service given these concerns, but Kim was able to get me on the correct schedule right away. Kim was so great!! He took the time to hear my concerns, laid out a number of very affordable options, and talked through some things with me which made me feel very comfortable with my decision. The whole staff was warm and welcoming, the waiting area rivals the coffee shops/cafes in the area, and the warm chocolate cookies were the cherry on top. I honestly would love to just use their waiting room for work... haha. 10/10

Great experience. I wanted my car detailed since it has been years since the interior has been…read morecleaned and shampooed. We use the car for hauling our camping and kayaking gear, so it was embarrassingly dirty. Eddy did an amazing job cleaning it out and my car looks the best it has since I bought it 12 years ago. If I could give him more than 5 stars I would. Impeccable detail and well worth the value. Next step is to schedule an exterior detail.

Love this place! Avery is the best!!! Got exactly what I wanted at the right price!!!read more

I've been introduced to Stones Hyundai for a couple of weeks now. I purchased a used 2011 Ford Edge…read morefrom them, it's loaded to the teeth and runs great. Until today. 10/30/25. We went out to the driveway and got in, turned the key and NOTHING HAPPENED. The doors won't even open when the battery is dead. Well, my temper got lost, I got on the phone and ORDERED them to help me. I got a jump from the neighbor and drove to the dealership. All the while, the service manager went to my home to help me out but I was already gone and at the dealership. I vented on the poor guy that was the first to walk out to my car. He was absolutely very professional, overlooked my bad words and behavior and calmed me right down. I have to mention that the car was AS IS, NO WARRANTY so I was a little afraid they would turn me away. No sir... The service manager took my car to the shop and the manager came out and told us they were going to replace the battery and we would soon be on our way. I am so very happy and will definitely be a customer when we need a new car. Thank you Stones!!!

Brian did a wonderful job on my collision repair. He was able to fit my Jeep Cherokee in during…read morethe week I was visiting family. The work is excellent. I can not tell where the damage was and the paint matches beautifully. My vehicle was ready on time sparkling inside and out. Thanks so much Brian and Angela.

Could not have had a worse experience. Came in to have an…read moreengine ticking and trouble with cold start checked. Service department told us engine needed replaced. (No diagnostic tests run.) Took longer than expected. When we got the car back the A/C wasn't working and making a weird sound and the cold start was STILL a problem. Service department now said the fuel pump was making causing the problem and they could have found it if they had done a diagnostic test, Something that they should have been done before replacing the engine but the technician "didn't see the note about the cold start issue." Service manger was dismissive saying if "Nissan customer care didn't side with us then it wasn't their problem" The car is less than 5 yrs old. You are better off going anywhere else.

I will still trust them with some of the repairs, however I do remember the days where they were…read moremuch more responsive. Like if someone promised to call you back they actually did. I am that mature l even remember buying brand new car from them at the old location and we bought and financed from Nissan/Kia at least 3 in the last decade. Dealerships are here to make money and to keep inventory moving so as long as you all agree on the numbers everyone should be happy. Live and let live, unless, of course there is a disagreement about the price or a service. Certain things I can do and would not require any assistance with cabin or air filters. If one of the major parts fails I'd prefer someone else to fix it for me. It is a shame that David is gone as he was probably one of the best mechanics in this area and I could discuss and correct any technical concern I had like when they sold me wrong battery size (24 instead of 35) etc. Now there is a reason I change my own oil. We reside out of town and bringing car in was a minor inconvenience as I had to leave it for a day, then come with another vehicle and grab it. One day I left my car for an oil change and was promptly billed for it and reassured it was all done. I found the vehicle at the very same spot it was left by me and according to the odometer it was not moved for 1/10 of a mile since I parked it. In theory it is only possible if they drove it to the bay and then backed it up into the same very spot in the middle of a busy day. Ok, the oil appeared much darker and more consistent with the oil that had been used for few thousand miles than the freshly filled one. Inquired about it next day and was reassured it was all done and they just switched to a different darker looking brand of oil for changes. I was not born yesterday. Spouse stated she gets better mpg after I change hers myself. Lately they nickel-and-dime even customers buying parts that are not very unique. Adding 3% fee to card transactions is just ridiculous. Do you realize your best sales efforts are being rewarded by people who spend more than they ever should and it is all done electronically? Wake up. It is 2025. Most transactions are electronic. There are even non-profits who figured how to accept cashless donations. You are not a struggling ethnic restaurant and the owner is not your typical "Pocatellan pooh boy" as he owns at least 2 other dealerships one in town and the other in a different state. On a bright side they never sold a stolen vehicle to a family member like Phil Meador did.

I received excellent service from C&G Sales and Service. While travelling through Idaho my…read morealternator failed. C&G sourced and replaced my alternator on a Saturday morning. Excellent, honest, and efficient work.

Grateful this place offers U-Haul! We are longtime residents of American Falls and, over the past 2…read moreyears, have needed to empty and sell a family home and place a smaller home on our farm. Having U-Haul service so accessible has been a godsend. Friendly people, too.

Lowest price for installing an electric start for my car! I had it done 2-years-ago and I have only…read morehad to change the battery!

I needed a reliable place to put my in my back up camera for Mr my custom car and the owner worked…read morewith me to find the right part for the the right price and get it shipped . Once shipped and and arrived they installed it and it was perfect. Even a few weeks later I had a few questions and they where happy to help. Great local home town business and professional. Will go back.

Romello did a quick oil change and informed me of other issues my car has, has also quoted me for…read morethe job and is very reasonable. Amazing job and thank you for the quick response, and affordable pricing!