Met with Casey the sales manager in October, 2024 to request to be placed on the list for 2025…read moreForerunner TRD Pro. Was told at that time there were no others on the list ahead of us. I asked if he needed a deposit and he said "no, you're first, no deposit needed." Since then I have spoken to Casey no less than 3 times and each and every time, I asked if he needed a deposit and he said "no." We even discussed a preferred color. Yesterday, 6 March, I went in for my oil change in my Tundra and asked him when he thought our TRD PRO would be allocated / received by the dealership and if we could give him a deposit. He proceeds to tell me there are already several people in front of us on the waiting list. Really Casey? He came up with some BS story that he thought i wanted to test ride one first, which was a complete LIE. When I called him out on it, he said "I'm not going to be talked to like this." Talked to how? Factually and honestly? Casey is the owner's hunting buddy so I'm sure nothing will come of this review. Here are a few adjectives I would use to describe the sales department under Casey's "leadership" or lack thereof: Dishonest, offensive, deceptive, good-ol-boy, disappointing, disingenuous, untrustworthy, irresponsible, arrogant and conniving. I will never purchase another vehicle from this dealership.

I had the best possible experience at Phil Meador Toyota!! I brought my '02 4Runner in to get the…read morewindshield and suspension checked out, but was also curious about a number of things going on with the car. I had unknowingly scheduled an incorrect service given these concerns, but Kim was able to get me on the correct schedule right away. Kim was so great!! He took the time to hear my concerns, laid out a number of very affordable options, and talked through some things with me which made me feel very comfortable with my decision. The whole staff was warm and welcoming, the waiting area rivals the coffee shops/cafes in the area, and the warm chocolate cookies were the cherry on top. I honestly would love to just use their waiting room for work... haha. 10/10

Daughter took out a loan, got a car from these guys. They had it in the shop the day before, told…read moreher everything was working great. Three weeks later it broke down. Had partial fix in Idaho Falls, where we live, then drove it back to Pocatello to have more work done. Worked ok for 3 more weeks and this time broke down for good. Several thousand dollars to repair. My daughter has already put money in for repairs, towing and registration and still has a loan to pay off and no extra money to get another car. Be wary of any vehicle you purchase from them.

Communication skills were very good, got the deal done within a day or two! 100% recommend.read more

Used these guys to powder coat a roadside memorial for a fallen driver of outs and they knocked it…read moreout of the park! It was exactly what we wanted and at a great price.

On the Oregon Trail Caravan our truck A/C blower wore out. Despite a full schedule they graciously…read morefit us in and quickly found a replacement blower, installed it, and got us back on the road. All with a smile and regular updates on the progress. This Virginian is most grateful for the care and professional performance.

Customer service is great, vehicle service not so much, traded in my truck about a month ago, the…read morefloodlights up top on the vehicle I was trading for don't turn on, bad wiring, they told me they would take care of it for free, which is great. Appointment had to be scheduled 1 month out, I dropped it off at 9:00am, 6 hours later I go to check in on it and planned on just waiting until it's finished. They didn't even start on it, turns out it's gonna be an 2 day kind of thing, now I have to wait another month to bring it back in, 2 months total to fix a wiring issue, hopefully it can get done next time.

I grew up in Pocatello, Idaho. Lived here my whole life. I just bought a new car and wanted to run…read moreit through the wash, I've been going to this Car wash since it opened. It was my favorite for years until I met the owner. HE RAN ME OFF HIS LOT!!!. For absolutely no reason he is a horrible guy very rude man. We were waiting our turn in line when he pulled his truck inches away from the side of my car. I honked at him because it was extremely close and my son was in the car. I didn't know if he wasn't paying attention or was about to ram me. I threw my hands up at him in a wtf shrug and he got out of his truck extremely aggressive so I drove away because again my son is with me and he was extremely threatening. I drove back around to get a picture of his license plate and ended up getting a video of him chasing me down. Know who you're giving your money to people this man is crazy...

As far as self service car washes go, it's hard to beat Xtreme Clean. They have 3 self sprayer bays…read moreand one automatic car wash bay. I like that they have good vacuums that work, and there's two buckets with soapy water and long brushes so you can scrub your wheels and tires before the car wash. Reasonable prices, and you can use a credit card, even in the self wash bays. I was my cars here a lot, and there has never been a maintenance issue with any washers. Top notch car wash!!

Lowest price for installing an electric start for my car! I had it done 2-years-ago and I have only…read morehad to change the battery!

I needed a reliable place to put my in my back up camera for Mr my custom car and the owner worked…read morewith me to find the right part for the the right price and get it shipped . Once shipped and and arrived they installed it and it was perfect. Even a few weeks later I had a few questions and they where happy to help. Great local home town business and professional. Will go back.

Love this place! Avery is the best!!! Got exactly what I wanted at the right price!!!read more

I've been introduced to Stones Hyundai for a couple of weeks now. I purchased a used 2011 Ford Edge…read morefrom them, it's loaded to the teeth and runs great. Until today. 10/30/25. We went out to the driveway and got in, turned the key and NOTHING HAPPENED. The doors won't even open when the battery is dead. Well, my temper got lost, I got on the phone and ORDERED them to help me. I got a jump from the neighbor and drove to the dealership. All the while, the service manager went to my home to help me out but I was already gone and at the dealership. I vented on the poor guy that was the first to walk out to my car. He was absolutely very professional, overlooked my bad words and behavior and calmed me right down. I have to mention that the car was AS IS, NO WARRANTY so I was a little afraid they would turn me away. No sir... The service manager took my car to the shop and the manager came out and told us they were going to replace the battery and we would soon be on our way. I am so very happy and will definitely be a customer when we need a new car. Thank you Stones!!!

I've been to Ideal audio a few times and I'm always impressed. They did a car alarm install, I…read morebought some home audio equipment, and they did a custom install of a diesel performance tuner in my truck. Excellent work at a fair price, that's all I can ask for! I'd definitely recommend them for both installation and sales.

Great sound store in Poky, very classy for the area and fair prices. Got an auxiliary port…read moreinstalled in my car. Shit works well! Service very friendly too. I would come back again.