1. Joslin Auto Repair

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Pocatello, ID

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Joslin Auto Repair

5.0 (1 review)

Services - Joslin Auto Repair

Routine automotive maintenance

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7 years ago

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Bill & Mike's Service - Where they scraped the seal with what appeared to be a chisel. See color variation on seal.

Bill & Mike's Service

(8 reviews)

I noticed there weren't any reviews for these guys…read more I have to say that on a recommendation I took a vehicle in for some work and have never stopped going back some 3 yrs later. With 4 teens in cars we obviously have some routine vehicle issues. These guys are always fast, reasonable, accurate and attentive. They always remember me by name, my kids, work and what's going on in life and never do anything that I don't want done. I trust the dealer mechanics in town but I trust these guys more to only recommend what really needs to be done at a fair price and get 'r done quick. I routinely recommend them to friends and family.

Had to call three times to ask for the price of the service that was being done on my truck which…read morewas an oil change and right rear berring leak. Response was "oh I don't know. It's going to be pricey." Guy on phone estimated and told me $30 for the seal. That's the only price he told me regarding an estimated cost. I knew it wouldn't be just $30. When it was done that's when I got the actual price. Over $700. And got charged around $130 for a $30 part including overnight shipping. Was told the first seal didn't take which was a red flag. I was also charged 8.99 for windshield wiper top off. That could've been a price said over the phone if it was I wouldn't have authorized it (actually didn't when I dropped truck off because I only said an oil change and the berring seal.) since I have wiper fluid at home. I paid and drove the truck home and to work next day. Not even 60 miles since work was done and the berring seal was leaking again. I drove back to Bill and Mikes and told them. Bring it back they said. Since I had a terrible experience with them with just getting transparency on pricing of the work being done I took it to a certified ASE mechanic. After he took everything apart he informed me that Bill and Mikes didn't have the right tool for the seal job and they pried the old seal out with a chisel damaging the seal seat. See attached pictures. They also didn't have the right tool to install the new seal as that was damaged too. Hence why the new seal bill and mikes installed leaked immediately because it was already damaged from the mechanic jamming it in. He also informed me that they stripped the differential fluid bolt and broke something on my rear brake. The brakes weren't bleed through correctly when I drove it away from Bill and Mikes because I had to press the pedal all the way to floor to stop. I had to spend the same amount of money to fix it correctly with a different mechanic. I wish to get a full refund for the work Bill and Mikes did on the berring seal. They shouldn't offer this service if the mechanic doesn't have the right tools for the job. I won't be taking my vehicles here ever again. My experience summed up: 1) dodgy with price transparency 2) did a terrible job and didn't fix the problem 3) damaged my truck more after their service.

Master Mechanix

Master Mechanix

(7 reviews)

* Some of the services that brought me to Master Mechanix where to correct faulty repairs from…read moreother shops which included engine and suspension work. * As a senior citizen and after several unsuccessful and expensive services from four other relatively well rated auto repair shops, I started to wonder if I would ever find 'A Really Good Mechanic'. * I met a seasoned Classic Corvette owner at the Post Office and he referred me to Master Mechanix (located right on Main Street in Pocatello, Idaho). * I found that the owner, Ray Campbell, runs his business in an Ethical, Professional and Friendly Manner ... How Refreshing! * Upon more research I discovered he has a Stellar Reputation amongst his Peers and Valued Customers for his Precision Automotive Skills ... And he indeed lives up to his well deserved reputation! * He is an ASE Master Certified Technician with consistent 40 Years of ASE Certification. * His Diagnostic Accuracy was Impressive, including Excellent Quality Control. * I have received precise 'Right-The First Time' Repairs. * He gives Clear and Detailed Invoices. * His pricing is surprisingly very good considering their skill sets by far exceed the others. * And as a somewhat apprehensive customer, he goes that extra mile to answer any of my questions in a easy, down to earth way. * My well maintained 35th Anniversary Edition Camaro runs as smooth as silk, thanks to the Conscientious and Skillful Team at Master Mechanix. ~ Thank you guys so very much ... Keep up the good work ~ Note: I read some of the previous reviews and I find it so hard to believe because the service I received was 'Off the Charts Excellent'. There are a couple of other shops named Master Mechanic, etc ... Perhaps they are mistaken.

My colleague and neighbor recommended this place for general maintenance for my 2004 4Runner. I…read moreemailed Rick and made an appointment and when I picked up my truck and it was exactly the price we discussed, no surprises. They did a much overdue tuneup and oil change and repaired a problem with my headlights. They went the extra mile and polished the headlights that had turned yellow with age and I didnt see a charge for it on the invoice.  Truck is now running like a top! This seems to me to be an honest and quality mechanic that charges a fair rate and you cant ask for anything more.  Im looking forward to a long relationship with Master Mechanix!

Joslin Auto Repair - autorepair - Updated October 2026

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