One Stop Auto Sales must have sailed under a lucky star. With the addition of Teresa Nelson it…read morecertainly is a game changer. Not that One Stop Auto had any issues in the 1st place. As a financial professional I have worked with numerous auto dealerships over the course of my 34 year career. The achilles heel of any small business is talent. Having Teresa Nelson with her years of experience in franchising, an MBA from Idaho State University, and a few businesses under her belt has been a "level up" for this dealership. The additional selection of floored vehicles is also a nice touch. The business model of locating your exact vehicle, making your order, having them go to auction for the purchase to bring it back to Pocatello is unique. Saving money on reconditioning (which dealerships tend to charge) is also a nice touch. I would certainly recommend One Stop Auto Sales. I have read other reviews which makes me add the last recommendation. Freaking buy an aftermarket warranty when you buy a used car. Worth every penny. Every used car purchase you are taking is a calculated risk.

I recently bought a truck from these guys. Thinking I got a great truck, how I was wrong to think…read morethat. It wasn't until after finishing the paperwork that they offered a warranty, but they made a big deal to reprint and start over. Since buying this truck I have had nothing but problems. I returned home and the check engine light popped on, saying that my cat was running low efficiency. I had my buddy that is a mechanic look at it. He proceeded to tell me that the code had been deleted recently. I called One stop Auto sales and Gregg said run some cat a clean through it and it will be fine. Not having a care in the world that the truck was having problems the day I bought it. Gregg also said "not my car nothing I can do". The check engine light is still on even after multiple repairs have been made to try to resolve the problem. A couple days later I called again asking if they even ran it through a shop, Gregg said they did and that they had a mechanic look at it and did services. Well after getting an oil change today, I definitely don't think they did. When getting my oil change, the company doing it made me aware that no other fluids had ever been serviced. And to go along with that they also told me that I needed an aliment and that a bolt that was missing to do part of the aliment so they would need to order a kit. People do not buy from this dealership. The cars they sell have problems that they know about but they hide them and sweep them under the rug.

I was traveling in my class c motorhome from Oregon to Yellowstone and was striking out on finding…read moresomeone to change my oil after calling over 10 different shops. I called Power Lube and Carlos told me to head on over and he could get me right in. While I was getting the service, I asked if he had a particular oil filter, which he didn't have on hand, but arranged to have it delivered in a matter of minutes. They even had a fridge full of soda for their customers in the lobby. Great group of techs, great service and great price. Very happy!

The staff is so friendly. They never try to push extras but always watch out for things that might…read morebe problematic or dangerous. I recently had a windshield replacement and oil change. Chase was understanding and flexible with my extensive scheduling conflicts. I am happy with the work done and was so surprised and please to pick up a freshly cleaned, great-smelling car. I recommend them at every opportunity without hesitation.

I have been in this store a handful of times this trip to Pocatello....they have the gas pumps for…read moreme to fill up the rental car, plus the convenience store has most items that I am in need of when traveling on the road or in the hotel room. Not fancy, average prices...good people.

The drive-through car wash is amazing. Having used quite a few different drive-through car washes I…read morehave to say this is one of the best, if not the best. The rest is a gas station reasonable prices, and the convenience store with all the usual goodies. This is now my go-to place for car washes in Pocatello

85 octane, not 87 for regular. so if you vehicle requires 87, your choice is the higher priced…read morepremium. now to be fair, most gas stations in eastern idaho seem to have 85. but if you car starts overheating in the drive thru (at idle) or going up a hill, it could be the lower octane gas you are using instead of your cooling system, as a friend found out. Costco gas is a great place to get that quality top tier (high detergent) gasoline that keeps your engine clean.

Value makes it worth it. Top tier gas for cleaner engine burn as well. Not a long line early…read moremorning

On the Oregon Trail Caravan our truck A/C blower wore out. Despite a full schedule they graciously…read morefit us in and quickly found a replacement blower, installed it, and got us back on the road. All with a smile and regular updates on the progress. This Virginian is most grateful for the care and professional performance.

Customer service is great, vehicle service not so much, traded in my truck about a month ago, the…read morefloodlights up top on the vehicle I was trading for don't turn on, bad wiring, they told me they would take care of it for free, which is great. Appointment had to be scheduled 1 month out, I dropped it off at 9:00am, 6 hours later I go to check in on it and planned on just waiting until it's finished. They didn't even start on it, turns out it's gonna be an 2 day kind of thing, now I have to wait another month to bring it back in, 2 months total to fix a wiring issue, hopefully it can get done next time.

Joe and crew great to work with, customer service top notch!! Know their stuff and are willing to…read morelet you test drive whatever they have in stock. Chad H

I have stopped in this store a few times now and I am always greeted with friendly faces and…read morewonderful business. They always make sure to get me the best deal and take care of me! I love this place and I love the employees! :D Thank you Switchback fam!

This business is truly amazing From the time you walk in…read moreuntil you leave, everything and everyone is very fast and professional. This is the second time I've gone there and I have been 110% impressed You can't go wrong using this business

My 83 year old mother and I had a flat tire on a Friday afternoon as we were driving through…read morePocatello. I was able to pump up the tire enough to get to Quigley's. The young man behind the counter immediately came outside, told me where to park, jacked up the car, removed the wheel, fixed the tire, and put the wheel back on in about 10-15 minutes. When I asked how much, he said we didn't have to pay anything and sent us on our way with a smile. Very nice and professional. Highly recommended!

Easy on and off freeway gas station. Random that it's a casino and gas station, but it was clean…read moreand the employees are really nice. Casino has a separate entrance so I didn't see that area.

Interesting combo of gas station and casino…read more Clean bathrooms. Lots of snacks. Nice employees. Good prices on gas and food.