Had to call three times to ask for the price of the service that was being done on my truck which…read morewas an oil change and right rear berring leak. Response was "oh I don't know. It's going to be pricey." Guy on phone estimated and told me $30 for the seal. That's the only price he told me regarding an estimated cost. I knew it wouldn't be just $30. When it was done that's when I got the actual price. Over $700. And got charged around $130 for a $30 part including overnight shipping. Was told the first seal didn't take which was a red flag. I was also charged 8.99 for windshield wiper top off. That could've been a price said over the phone if it was I wouldn't have authorized it (actually didn't when I dropped truck off because I only said an oil change and the berring seal.) since I have wiper fluid at home. I paid and drove the truck home and to work next day. Not even 60 miles since work was done and the berring seal was leaking again. I drove back to Bill and Mikes and told them. Bring it back they said. Since I had a terrible experience with them with just getting transparency on pricing of the work being done I took it to a certified ASE mechanic. After he took everything apart he informed me that Bill and Mikes didn't have the right tool for the seal job and they pried the old seal out with a chisel damaging the seal seat. See attached pictures. They also didn't have the right tool to install the new seal as that was damaged too. Hence why the new seal bill and mikes installed leaked immediately because it was already damaged from the mechanic jamming it in. He also informed me that they stripped the differential fluid bolt and broke something on my rear brake. The brakes weren't bleed through correctly when I drove it away from Bill and Mikes because I had to press the pedal all the way to floor to stop. I had to spend the same amount of money to fix it correctly with a different mechanic. I wish to get a full refund for the work Bill and Mikes did on the berring seal. They shouldn't offer this service if the mechanic doesn't have the right tools for the job. I won't be taking my vehicles here ever again. My experience summed up: 1) dodgy with price transparency 2) did a terrible job and didn't fix the problem 3) damaged my truck more after their service.

While I didn't have a problem with my car they helped me get a poor kitten out from the underside…read moreof my car. They squeezed me into their schedule and was able to get the kitten out.

My 2000 Alero is 27 years old. John and his team got this old girl running again, better than ever…read more The charges were lower than the original estimate and I'm confident that my automobile will be able to last many more years, with their help. They worked until everything was in good running order. They will not steer you wrong! These are the nicest, kindest and most knowledgeable people, when it comes to mechanical problems. The people who run this business are trustworthy and deserve your business.

I'm so embarrassed that I've waited so long to send this review! In March 2023, my 2009 Honda Pilot…read morewould studder frequently while I was driving and I took it to the Honda dealership and had them do a diagnostic and discovered multiple problems. They quoted me $4,500. I took that quote to Sunpower and asked them if they could look at it and give me a lesser quote; they looked at it and quoted me $2,700 and said it would take 4-5 days to get everything done. Thats an $1,800 difference! I had to wait 10 days to get an appointment because they are so good at their work and we're booked out. It did take 5 days, but, my car ran good again and it was definitely worth the wait to save so much money. They also told me if I had ANY problems to bring the car back in. The only thing I went back for was to take the crew some KFC for lunch the next day! Thank you Sunpower Automotive! It's great to have a reliable, trustworthy place to take my car!

Jordan is a gem! I was driving through Idaho on my way to Alaska. He was able to work my car in &…read morehad new brakes on it in no time. His garage was clean, comfortable & had everything you could ask for---even a play place & Goldfish crackers for the kids. If you need a professional mechanic who does great work with a smile, look no further than Manic Mechanic!

I'm on a road trip with my family and my starter is going bad. Our stop for lunch almost stranded…read moreus so I knew that was about the last time my car was gonna start. As I'm heading into Pocatello ID. I start to search for someome to fix it as I am only in town for two days. Jordan from Manic Mechanic was the best. I was able to get it right in so I never even turned the car off to worry about towing it to a mechanic. He got ahold of a starter and had it replaced in no time. He was polite, knowledgeable and professional. I would use Manic Mechanic for all my car maintenance and trouble issues.

My colleague and neighbor recommended this place for general maintenance for my 2004 4Runner. I…read moreemailed Rick and made an appointment and when I picked up my truck and it was exactly the price we discussed, no surprises. They did a much overdue tuneup and oil change and repaired a problem with my headlights. They went the extra mile and polished the headlights that had turned yellow with age and I didnt see a charge for it on the invoice.  Truck is now running like a top! This seems to me to be an honest and quality mechanic that charges a fair rate and you cant ask for anything more.  Im looking forward to a long relationship with Master Mechanix!

Always willing to take care of my problem , Friendly, knowledgeable,quick. Reasonable best in town!!read more

Scott has built and repaired exhaust on a few of my vehicles. Each one has been exactly what I…read morewanted and sounded great!

Paid abt $1400 for air conditioning repairs. Abt 10 months later the new pump blew. Took back but…read moreonly 12,000 warranty I had 18,000 fair enough. But I've never had an air pump blow out like that but said as help would repair for $500 more than fair. BUT as I picked up car air worked sitting there but as driving home abt 4 miles the air conditioning only blew hot air. As slowed to near stop it worked until drive again. That was constant so went back given off wall reason but left yo look and fix. As picked up it was same. I was told must be some other problem even though before just blew out it was fine. Took yo other known shop diagnosed as high pressure faulty pump that was a rebuilt or used pump. Would fix with new factory pump guaranteed for $1421 instead of normal $1800 plus. But I had just paid Master mechanics $500 so took diagnosed issue and willing to pay additional $1000 because the $500 wasted. But told pump was fine would not fix. Went to another shop diagnosed same. Pump appeared to work until under pressure. Master mechanics told me only go to dealer they would not fix and my $500 a loss. Accept warranty passed but attempted $500 repair my loss. I'll go yo known established shop.

We were from out of town passing through Pocatello. My car broke down, and in a state of…read morehelplessness, started calling around to see what shops were still open. Larry's shop wasn't only open, but they greeted us with open arms and stayed open late to help find the problem. We had family come from SLC to pick us up and then we returned to pick up our car a couple weeks later. Larry's character is genuinely the backbone of America and I am so grateful he was able to help us in such a unique and unfortunate situation. Thank you Larry! Your thoughtful will always be remembered

I used them years ago when I lived here in pocatello before. Moving back couldn't remember the name…read morebut thanks to my google review reminder from all those years ago I found them!!!! I am so pleased with their service it was quick getting and they did a great job. They are incredibly reasonable with price, they do a great job, they offered AGAIN to stay late to accommodate my work schedule to pick my car up. Super friendly and reach out immediately with issues or to check that everything is running well. I would recommend them time and time again.

I always like to support local businesses and I'm often very skeptical of body shops and auto…read morerepair businesses. The pitstop did a great job of evaluating my car and its needs. I went there the first time and was surprised at how small their business was. However they were very customer friendly and always have my repairs or oil changes done at a reasonable time. The prices are also very fair. Great people to say the least

Dustin is the man . He helped my family at last minute and…read moremade sure that it was all taken care before we left. I recommend this place for all you auto mechanic needs.

Very kind people, I was able to get seen literally within 30 minutes of calling. Came in for a…read morebrake check and they did an overall look of my car which was awesome. They're friendly, quick, and resourceful. My brakes checked good but I now know a place to come to when I need service!

The exhaust system on my truck failed - some studs that were pressed in broke. I was expecting to…read morehave to replace the whole back portion of the exhaust, but Joslin's told me they thought they would be able to punch them out and replace them with bolts. I brought the truck in later that day for the work. Later on I received a call that all was finished. All in all I am very happy with the work that was performed. They could have sold me a complete exhaust, but instead fixed what was there at a substantial savings to me.

From the owner: Automotive repair & specialty performance partsread more