Great service, Jared especially is friendly, attentive, honest, and explains everything thoroughly…read moreand clearly. It's nice to find an auto body shop that you can trust to actually have your best interests in mind. Highly recommend.

Overall, I would recommend. The biggest downside is that…read morethey don't use name brand oil. They are attentive to customers. But it was busy when I went on a Saturday at 9am, and it took too long. There was a long delay after the car was finished before I could check out and pay. Valvoline is better at this. It's not cheap, but the quality of service is good.

Went in for an oil change, dashboard told me it was due. Found a marker light was out and the cabin…read morefilter was dirty. I had just purchased the truck 6 mos ago, this was first service. I cannot express how fast they were. I did not get a coffee, I do not think I would have had time to finish it! I was greeted immediately, services reviewed and costs provided and when the additional items were found they were brought for my decision. No pressure, reasonable pricing, and did I mention how FAST they were? Very pleased and reccommend!

Greg was honest friendly and very refreshing. Coming from LA honesty was so rare when it came to…read moremechanics. He gave me hope again! Highly recommend!

Very helpful with our car emergency. We were on a long road trip and the mechanics at this shop…read morewere extremely attentive.

"Wally" was friendly and seemed anxious to help and described the nearest cliff with a road to it,…read moreand then at several levels helped me to get stuff going. - I wasn't going to review, But it popped up ready to go, so, ... - It came up on a search and the neighbors seemed to like him.

The Good: Made good on the warranty on my Ever Start Platinum battery…read more Needs Improvement: I'd called and had spoken to someone(in the auto center) about the battery having tested low by an oil change place. I was told if they (Walmart) found it to be "bad", they'd replace it. I said, okay, I'll bring it in. Long story short -- they wouldn't / couldn't test it while it was still in the car without me making an appointment. (They aren't like AutoZone or O'Reilly's -- who will test it with a portable device.) ) They should have told me that on the phone call. Result was I wasted gas and my time showing up w/o an appointment. When I brought in just the battery a day later, it took an hour and a half for them to test and try to "restore" the battery. Bottom Line -- I have had good experiences dealing with Walmart on batteries that failed under warranty. (Like failing in the last 2 weeks over being under warranty!) Walmarts are everywhere, so it's easy to get warrany assistance everywhere. I'm displeased with the assistance from this Chubbuck Walmart but I'll continue to buy batteries from Walmart given that it's turned out okay in the end.

I stopped here on my way out of town a couple weeks ago. It was a Sunday morning around 10am. I…read morejust had hit a median and was worried I had messed up one of my tires . I was sitting in the tire lane and a lady walks up and I told her what had happened. She immediately checked my tires and was so incredibly friendly . She even looked under my vehicle to make sure nothing was leaking or that I didn't break anything . She did find a nail in one of my tires and carefully took it out . Luckily It didn't go all the way through . She caught it right in time before any further damage. I was so grateful for her help. I didn't get her name but she had blonde hair and was wearing a hat. We need more humans like this around . Thank you so much for your exceptional customer service .

Customer service was fantastic! Everyone was so friendly and happy, which made the whole experience…read moreeven better. The lady at the front desk got us right into a bay to have our tires checked and filled. Daniel was super quick and helpful--he filled up our tires, noticed we were missing a valve stem cap, and even replaced it on the spot. All free of charge! Such an amazing experience--definitely a 10/10!

They have effectively driven off multiple customers. They take way too much time. They will lie…read moreright to your face. They charge you for work incomplete. They miss checking air pressure, then have to ask how much air to put in. Worst of all is they know they have these persistent problems yet they do nothing to fix it.

I went in for a simple oil change on veterans day, and came out with a new "heavy" oil leak, that…read moredid not exist before! I know for a fact it didn't even have a small oil leak, it had none at all. I recently had the truck checked and it was fine, drove back from idaho falls completely fine. No leaks in the drive way, wasn't low on oil. Absolutely no leak and no a puddling up underneath. This isn't the first time I have had a problem with Jiffy Lube either. I haven't gone there in very long time and I will not go back again. I am actually contacting corporate and if I have to I will take it further. They damage peoples vehicles and that is not acceptable.

Oil change was very quick. Employee was nice and very helpful. Even did a couple things for free as…read morewell.

Great service. Worth the money for the wonderful job they…read moredo. Got everything i needed done that had to be done. Thank you so much.

Very kind people, I was able to get seen literally within 30 minutes of calling. Came in for a…read morebrake check and they did an overall look of my car which was awesome. They're friendly, quick, and resourceful. My brakes checked good but I now know a place to come to when I need service!

Had a fantastic experience. we had a tire blow out on our rv on the way out of town and Conor came…read moreout and changed it for us and we headed back into Pocatello and he met us there. We were going to buy 6 new tires just to be safe and he checked them all and said they were perfectly fine and safe to drive on and that he would not want to sell anything to us that we didn't really need. Refused the tip that he deserved from us and then off we were again on our adventure. Thank you Conor!

This place is the best! I needed a tire fast and discount tire was being way pushy and wanting to…read morecharge me a crazy amount for a single tire. If you're a woman and don't know much about tires then I highly recommend not going to discount tire in Pocatello they will try and take advantage of you . I then called big o tire from discount tires parking lot and spoke to the owner. I told him I was in a hurry to get out of town but needed a new tire. I told him what discount was trying to charge me and he said ridiculous come here instead and He quoted me a way cheaper deal same tire and got me in right away . I've been to big o tire three times since then and have bought 3 tires now. They actually care and help people . They do not try to rip you off or take advantage . They're honest and get the job done correctly. Thank you Big O Tires! You guys Rock!

I used them years ago when I lived here in pocatello before. Moving back couldn't remember the name…read morebut thanks to my google review reminder from all those years ago I found them!!!! I am so pleased with their service it was quick getting and they did a great job. They are incredibly reasonable with price, they do a great job, they offered AGAIN to stay late to accommodate my work schedule to pick my car up. Super friendly and reach out immediately with issues or to check that everything is running well. I would recommend them time and time again.

I always like to support local businesses and I'm often very skeptical of body shops and auto…read morerepair businesses. The pitstop did a great job of evaluating my car and its needs. I went there the first time and was surprised at how small their business was. However they were very customer friendly and always have my repairs or oil changes done at a reasonable time. The prices are also very fair. Great people to say the least

Well to start off with the shop, I have had an issue that was intermittent and would not show up on…read morethere computers so after 3 years and 3 different things going on and then working really hard to find it, we decided to buy a different car and found a really nice Jeep Grand Cherokee diesel and what a car it is. The sales person we worked with (Kris) was really great to work with, and so was the sales manager who did all the papers work it was fast and they got us on our way within an hour! Well not even 24 hours after we bought it a line to the turbo cracked and they had the new jeep to us towed in and looked at and they found the issue really fast and ordered the parts, well with COVID and parts hard to find they where able to find all of them. During all this my frustration came our because I had plans to got to Calif. to help my Dad after his hip surgery and now between both Jeep's issues I have to wait a little longer. What I found with Lithia is they are taking care of the new to us jeep with out cast to us and that really took us by surprise. This repair is not an easy one to do they have to take the motor out to fix it and that is not cheep to do. If you are looking for a nice used car or truck/ or new car or truck give lithia a chance first you will not be disappointed you went there, ask for Kris he was really good with me and my wife he didn't keep calling us and let us take the time to decide Whitehall car or truck to buy! I am telling you will not be sorry you went there! I am not sorry one bit that I went there first!

Was looking to purchase a truck(I'm out of state). Gathered all the info I needed and was ready to…read morefill out paper work. We had just talked about price, payment, last and final questions etc.just to get a call about 20 minutes later that the vehicle was sold out from under me.(sales person was helpful from the sounds he was blindsided by this as well). A waste of time and missed out on a few other potential trucks.